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Box Cloud Content Collaboration Software logo
Box
Secure Cloud Storage Solution
4.2
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Box Reviews: 4.2/5 — Solid Choice

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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Starting at $6.00/month
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
Access Controls/Permissions
Activity Tracking
Admin / policy controls
API Access
Audit logs / reporting
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration features (tasks, data rooms, branded spaces)
Collaboration Tools
Commenting/Annotations
Box Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 01, 2026
Box Cloud Content Collaboration Software logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Effectively manages files and information"
What do you like best about Box?

I like how all files are consolidated in one place - makes access and organization easier.

What do you dislike about Box?

Some of the details and formatting seem unnecessary

What problems is Box solving and how is that benefiting you?

Organizing lots of files and information in one place - benefits include having a wide access across the company so that all employees are on the same page.

Enterprise (> 1000 emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
BC
Billie C.
Financial Advisor
Share
"Box review"
What do you like best about Box?

Love that I can share files secure with clients and have them open them easily.

What do you dislike about Box?

Initially getting clients used to the secure file share can be a headache. But overall no issues

What problems is Box solving and how is that benefiting you?

Secure file sharing with clients

Enterprise (> 1000 emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is very easy to use and works across multiple platforms"
What do you like best about Box?

I like that I can access my box from anywhere and even directly from my desktop.

What do you dislike about Box?

The login process for my organization makes me have to answer a call before logging in every time. I know it’s added security but perhaps there is a better way.

What problems is Box solving and how is that benefiting you?

Securely Sharing large files. Easy access to business files anywhere.

Small Business (50 or fewer emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The ultimate BOX"
What do you like best about Box?

Box can hold a diverse amount of documents and records. It overlaps with other types of documents in Microsoft office that makes its easily accessible and easy to share with other co-workers. Our computers were linked with our box account and every time we opened a new excel, word document it would automatically connect to our BOX account.

What do you dislike about Box?

I don't have any negative reviews on this platform, it is a great way to maintain organization with many parties. It is a very useful method to share and edit document.

What problems is Box solving and how is that benefiting you?

Working at a non-profit we had to maintain fund records, donor records, and campaign information in the files we kept in box. Box made it easy to upload these documents when asked to upload by director and campaign manager.

Mid Market (51-1000 emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use "
What do you like best about Box?

I find Box easy to use and as an individual and team we store and share information here. It automatically syncs and updates.

What do you dislike about Box?

There is not anything I dislike about Box.

What problems is Box solving and how is that benefiting you?

Benefits are that we’ve all been able to securely store content and have a commonly used repository.

Mid Market (51-1000 emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
AW
Amanda W.
Verification Specialist
Share
"A great platform for all!"
What do you like best about Box?

I like that box is seamlessly integrated into our customer relationship management system and is easily used to open all of the documentation that is required for our applications. I can usually rely on Box to work effectively and rarely have technical issues. I can easily share the link of documents that I am reviewing with other coworkers in order to collaborate more effectively and get answers more quickly.

What do you dislike about Box?

One thing that I don't like is that sometimes the system gets overwhelmed and although a tab will be opened to review a document uploaded via Box, it will be blank. Sometimes I will have to refresh the page multiple times or sign back in to get it to work. This happens very rarely and when it does, it is a quick fix to get the system back to functioning normally. Other than this small issue there are really no other large issues that I have ever encountered.

What problems is Box solving and how is that benefiting you?

The business problems that we are solving with Box is the ability to carefully store applicant documentation and make them easy to access for all parties. With Box we can ensure our applicants that their documents are secure but at the same time they are still easily accessible to company employees for review.

Enterprise (> 1000 emp.)
Feb 14, 2019
 Source
Overall Rating:
5.0
Karrie D. avatar
Karrie D.
Phd Candidate
Share
"Box from a PhD perspective"
What do you like best about Box?

I use Box routinely for sharing files with colleagues, friends, and classmates. The web based platform makes it easily accessible from anywhere and convenient for collaborating on documents. The additional layer of security of data encryption when moving to and from the cloud is a comforting feature.

What do you dislike about Box?

I think that the price/amt. of space is more than other comparable platforms. However, for the simple purposes of my use, I really don't have any other complaints.

What problems is Box solving and how is that benefiting you?

Added organization and backup. It works great for those of us that like to, or sometimes have to, work remotely.

Enterprise (> 1000 emp.)
Feb 13, 2019
 Source
Overall Rating:
5.0
BS
Bhavaya S.
Senior Bank Operations Program Manager
Share
"Seamless, secure storage and editing system"
What do you like best about Box?

Ability to edit documents within the site itself with Box edit. Live updates to documents and version control.

What do you dislike about Box?

Sometimes sharing settings can be confusing and difficult to restrict at certain levels.

What problems is Box solving and how is that benefiting you?

Collaborating on manuscripts, uploading secure documents for viewing. Streamlined storage for needs.

Enterprise (> 1000 emp.)
Feb 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great system for storing files"
What do you like best about Box?

Box offers a great system for storing files, sharing files with others, and communicating about those files. It is the best system I have used for these purposes.

What do you dislike about Box?

Box sometimes takes a little while to update, but other than that, there aren't any other things that I dislike about the program.

What problems is Box solving and how is that benefiting you?

We solve problems related to collaboration and sharing files with Box. We've realized the benefits of being able to have multiple team members look at files, download them, and use them in their work.

Enterprise (> 1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Essential! "
What do you like best about Box?

- the ease of file sharing - secure - can work on computer and mobile - supports any file type

What do you dislike about Box?

- nothing so far, everything has been really great

What problems is Box solving and how is that benefiting you?

- collaborating easily - sharing files easily - accessing files anywhere

Small Business (50 or fewer emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
JM
Jacob M.
Payload/Electical Lead
Share
"Box"
What do you like best about Box?

It is great for cloud storage and does what you would expect. Ease of upload

What do you dislike about Box?

The desktop connection app is not good at all. Very unreliable

What problems is Box solving and how is that benefiting you?

It has helped with an ease of shared files

Mid Market (51-1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
HA
Hasibul A.
Engineer Manufacturing
Share
"Great platform for cloud storage"
What do you like best about Box?

Free 10 GB storage space on sign up. Easy to use and navigate.

What do you dislike about Box?

Minimum requirement of 3 users per account and maximum of 10 people with starter plan.

What problems is Box solving and how is that benefiting you?

Large files can be shared with multiple people. Files can be previewed without downloading. Easily shareable links. Automatic version control with older versions saved for future reference. As with other popular cloud services, you can create new documents from Box's website app, but an added benefit with Box is the ability to assign tasks to certain users, which eliminates the need for task management software for small teams. Box offers mobile apps for both iOS and Android devices, and you can do more than just view files from the app. You can upload photos, videos and other files from your mobile device to Box, which makes them immediately available to others, so you have even easier ways to collaborate.

Small Business (50 or fewer emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
Christina V. avatar
Christina V.
Student Sales Manager
Share
"Easiest way for sharing "
What do you like best about Box?

I really liked the accessibility and ease of using it

What do you dislike about Box?

Sometimes it was hard for other used to get to it

What problems is Box solving and how is that benefiting you?

Sometimes it wouldn’t update my files for others to see

Enterprise (> 1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy File Sharing with box"
What do you like best about Box?

I appreciate getting email updates when files or folders are shared with my account; it means I don't need to constantly check-in to the website to find out when things I'm waiting on are sent my way. I also like being able to track when the files/folders were last updated to make sure work is being done promptly.

What do you dislike about Box?

My box account is organized through the University I work for, and I dislike that I can't share files with individuals outside of the University (even if they have their won box account).

What problems is Box solving and how is that benefiting you?

Box helps ensure that employees are working on the most up-to-date version of a document or group project. It helps avoid duplication of effort, and also is great for tracking how recently work is being done in the platform.

Small Business (50 or fewer emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
VG
Victoria G.
Owner
Share
"Amazing appl"
What do you like best about Box?

I like how I can download music as well as documents and share them with others

What do you dislike about Box?

I dislike the fact that I have to download every item before using them off of Wi-Fi

What problems is Box solving and how is that benefiting you?

Sending and receiving documents and music(mp4)

Enterprise (> 1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
CB
Christina B.
Research Technologist
Share
"Box makes everything so easy"
What do you like best about Box?

Easy access to all my documents and the ability to share documents and folders securely with my team.

What do you dislike about Box?

I honestly can’t think of anything to dislike about Box.

What problems is Box solving and how is that benefiting you?

Box allows us to manage our files and adjust security settings as needed

Mid Market (51-1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great software"
What do you like best about Box?

The software is great and easy to navigate. Whenever I need to easily access a file I use box more.

What do you dislike about Box?

Nothing for right now. Box is perfect for the business on the go

What problems is Box solving and how is that benefiting you?

Storing client files, personal records, etc. I also use it personally at home for home business with att

Enterprise (> 1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Reasonably Priced and Useful Cloud "
What do you like best about Box?

The price is very reasonable for lots of storage. It is also very simple to use among groups.

What do you dislike about Box?

It is difficult to share Box files with those who are not part of your organization.

What problems is Box solving and how is that benefiting you?

It has made storing and sharing files with colleagues very simple.

Enterprise (> 1000 emp.)
Feb 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good way to share files with clients. "
What do you like best about Box?

The only way my company allows employees to share files outside of the firewall.

What do you dislike about Box?

The speed can sometimes be lacking. This might be due to the VPN.

What problems is Box solving and how is that benefiting you?

Able to receive confidential information from a customer instead of through the mail. Much faster.

Small Business (50 or fewer emp.)
Feb 11, 2019
 Source
Overall Rating:
5.0
SC
Stuard C.
Dropbox Avanzando
Share
"Box extraordinaria."
What do you like best about Box?

El box puedes compartir archivos a diferentes personas ya sea alguien en especifico o en publico por ejemplo en grupo de trabajo mientras se va avanzando uno puede actualizarlo en el mismo box así los demás pueden verlo o ir actulizandolo. El almacenamiento podemos guardar una cantidad determinada de archivos,vídeos, música, fotos etc.

What do you dislike about Box?

Cuando se esta editando un archivo en box compartido, algunas veces crea conflicto por varias personas que están actualizando al mismo tiempo. Algunos archivos subidos no se logra visualizar(World,excel,powe point, o algunos videos es decir hay que tener que descargarlo para poder verlo.

What problems is Box solving and how is that benefiting you?

Los Almacenamiento y administrar fácilmente todo su contenido en línea. También permite a los usuarios compartir archivos al instante y acceder a documentos desde cualquier lugar. No importa el dispositivo, obtenga acceso rápido y fácil a documentos, planes de proyectos, presentaciones y vídeos.

Small Business (50 or fewer emp.)
Feb 08, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A great, easy to use tool to make files available to whomever you need, wherever they are!"
What do you like best about Box?

I like the ease of creating new folders and being able to control the access so simply.

What do you dislike about Box?

Sometimes I dislike that searching on the browser version feels a little bulky and the advanced search options seem like they need some updating.

What problems is Box solving and how is that benefiting you?

Box makes everything available so simply! I don't have to ask anyone for a copy of an invoice, I can just find it within Box and that saves so much time and confusion!

Enterprise (> 1000 emp.)
Feb 07, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is a can't live without resource for any business"
What do you like best about Box?

I like having the ability for multiple people to be able to utilize documents in the same space.

What do you dislike about Box?

I don't like that documents must be locked and unlocked and the version control issues.

What problems is Box solving and how is that benefiting you?

Document sharing and editing

Mid Market (51-1000 emp.)
Feb 06, 2019
 Source
Overall Rating:
5.0
LB
Leonora B.
Afterschool Care
Share
"I have used Salesforce in my company for years. Box"
What do you like best about Box?

I love how I can upload files easily and effectively.

What do you dislike about Box?

I wish this was available for all devices.

What problems is Box solving and how is that benefiting you?

Uploading and file sharing.

Mid Market (51-1000 emp.)
Feb 05, 2019
 Source
Overall Rating:
5.0
RC
Ross C.
Consultant
Share
"Store in the cloud with Box"
What do you like best about Box?

We like Box since its free plan can offer much more than other accommodations in the cloud. It has been easy to use for our company and for the personal use of each worker. You can access and navigate easily through its interface. You can install the tool on your computer or a mobile application where you can access the cloud and synchronize your files in real time wherever you are.

What do you dislike about Box?

From Box we can mention only three things that we do not like. The first one: It is the limit that free accounts have to upload files of only 250MB The second: The limitation of some essential functions that you can only use if you have a payment plan. And the third and the last: It is that we can not protect the shared files. Of rest we have nothing more to say and we believe that if they improve this tool can be even more complete.

What problems is Box solving and how is that benefiting you?

Box has given us access to our files, edit them, share them, monitor them and synchronize them in different devices, something that allows us to work comfortably from anywhere, something that for us has been very important since our company needs to deliver files, designs, brochures with other employees or customers. On top of that, it helps us to easily protect it with two-factor authentication. It is a modern tool, with a clean and beautiful interface, which makes it pleasant to see when working.

Small Business (50 or fewer emp.)
Feb 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is an efficient way to share documents with a large team "
What do you like best about Box?

I work on a large research team that has many different locations, so it's a super easy way to share work. I like that you can edit documents "online" and they upload immediately to box, so you can be collaborative without having to constantly re-upload new documents!

What do you dislike about Box?

Sometimes trying to get a document to go online is a little tempermental - recently I've had to use Internet Explorer to open it instead of my default Google Chrome.

What problems is Box solving and how is that benefiting you?

I've realized the benefit of group projects, having multiple people working on different things, the accessibility of files, and the security of your files that you upload since they have two-factor authentication which I love!

Enterprise (> 1000 emp.)
Feb 01, 2019
 Source
Overall Rating:
5.0
Jessica M. avatar
Jessica M.
Academic Program Specialist
Share
"Box for sharing docs"
What do you like best about Box?

The accessibility of retrieving documents and sharing with other departments across campus. The storage of documents for ease of sharing.

What do you dislike about Box?

Nothing as of yet, but I wonder how complicated the migration of docs will be for our department.

What problems is Box solving and how is that benefiting you?

Business problems being solved are related to sharing easier and the benefits are there is less reliance on using email for retrieval of time sensitive materials

Mid Market (51-1000 emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
DM
Dave M.
Media Producer
Share
"Cool storage and sharing solution for enterprise"
What do you like best about Box?

The ability to alter sharing permissions in real time without changing and resending a link is awesome!

What do you dislike about Box?

Compared to similar services I don't have really any complaints.

What problems is Box solving and how is that benefiting you?

Fast uploading/ downloading. Easy sharing. Great way to organize shared content and whatnot.

Mid Market (51-1000 emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use "
What do you like best about Box?

Delivers on what it says it delivers. Easy to use, good amount of storage without having a premium account

What do you dislike about Box?

Nothing really to add here, didn't have any issues

What problems is Box solving and how is that benefiting you?

Needed easy way to share photos/organize photos/videos with clients

Enterprise (> 1000 emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Box is a great product "
What do you like best about Box?

I can easily upload and view material from colleagues without taking up space on my desktop or searching for it

What do you dislike about Box?

Searching can be difficult if you don’t have access to a file you’re looking for

What problems is Box solving and how is that benefiting you?

It’s user friendly for everyone and the entire team has access to the same material whenever they need it

Small Business (50 or fewer emp.)
Jan 31, 2019
 Source
Overall Rating:
5.0
EA
Eric A.
Company Owner
Share
"Box for my business has been extremely helpful!"
What do you like best about Box?

I love how easy it has made accessing my files from anywhere.

What do you dislike about Box?

Granting access to others took a bit to figure out but that was probably more of a user error.

What problems is Box solving and how is that benefiting you?

Securing our files, while being able to have them accessed from anywhere, at any time. The price has been a great feature as well.