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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
Social Media
Box Categories on Findstack
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Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
Box Media
Box video thumbnail
Box 0
Box 1
Box 2
Box 3
Box 4
Box Screenshots
Box screenshot 1
Box screenshot 2
Box screenshot 3
Box screenshot 4
Box screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: June 10, 2025
Box Logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Mar 17, 2021
 Source
Overall Rating:
4.0
DD
Danielle D.
Editor
Share
"Box cloud storage for easily storing and sharing of files"
What do you like best about Box?

Box is a very easy to use cloud storage service. It works very well and it is reliable. I like that Box has a consistent user interface accross all the devices. So it's very easy to manage lot of files. As a photo editor it is very important for me to always backup my files. Box desktop is good at automatic backup. It works in the background, and quietly backs up all the files which I put in the Box folder. Integration with file manager is very good in Box and it indicates which files are already uploaded and which aren't. Sharing with Box is also very easy. Each file can be shared with a quickly generated link. Security is also very good in Box and files can be encrypted which is very good. When uploading a file I really like that Box supports many file formats. This is very essential when it comes to cloud storage.

What do you dislike about Box?

Previews of a file in Box sometimes takes lot of time to show. It works well but it's just slow sometimes.

What problems is Box solving and how is that benefiting you?

Box solves the problem of constant uploading. It's sync service is very good and works very well without any interruption. Managing of different files is also very easy and sharing them with integrated email is very good.

Small Business (50 or fewer emp.)
Mar 10, 2021
 Source
Overall Rating:
4.0
Ryan Nathaniel L. avatar
Ryan Nathaniel L.
Sales And Marketing Specialist
Share
"Use Box! It will be helpful in your daily life situation and it is simple to use."
What do you like best about Box?

What I do like best from Box is that it really is easy to use as well as having a pretty decent design.

What do you dislike about Box?

However, as a paid account, it haves a pretty low storage amount compared to other well-established file-syncing and storage service.

What problems is Box solving and how is that benefiting you?

The problems I have been solving with Box is that we can really connect and integrate with many third-party services as well as it is easy to use - hence, easy to be taught to others.

Mid Market (51-1000 emp.)
Mar 08, 2021
 Source
Overall Rating:
4.0
RB
Rahul B.
Software Developer
Share
"Web Storage and Sharing Service with Useful tools"
What do you like best about Box?

Box cloud storage service is being used in our company for quite a while now. So far it's quite good with its useful features. Box is very good with syncing files. I like that it works silently and sync my files without any interruption. You won't get any useless notifications from Box which I really appreciate. Box very easily integrates with windows file manager so it's very easy for me to access files directly from file manager. Box mobile works very well too. It has modern UI and updated design. One feature which I really like that Box has a seperate section for collaboration. All the shared tasks are available there. So it is very easy to manage all. Box supports all the file formats which is important for my work and it can preview large PDFs very easily.

What do you dislike about Box?

Box doesn't not provide you all it's good features in the free version. And the paid subscription is also expensive than others. There has been some occasional service interruption but I hope they continue to improve the service.

What problems is Box solving and how is that benefiting you?

Box has been very useful for me as a both cloud storage service and collaboration tool. Both types of work are easily done by Box so I can do my work very efficiently.

Small Business (50 or fewer emp.)
Mar 02, 2021
 Source
Overall Rating:
4.0
HC
Himesh C.
Ux Designer
Share
"Collaborative file storage with easy sharing features - Box"
What do you like best about Box?

Box is a cloud based file storage and file sharing service. It is available on all platforms including Android and iOS so device availablity is already great with Box. Similar to other file sharing apps Box keeps all the folders and files in sync if any changes were made. The Box desktop app creates a folder in the file explorer. In that folder every file gets automatically backed up. One useful feature of this folder which I really like is that it shows an icon besides the file to show if it's backed up or not. The user interface of the apps are minimalistic & modern and works quietly in the background flawlessly. Sharing with Box is very easy, I can create a link of a file instantly and easily share them. Team mangement and collaboration is very strong in Box. It is very easy to know who has access to the file and I can get their information very quickly. I really like that Box supports various third party software integration, my favourite is adobe creative cloud integration. I can directly share files from creative cloud to Box without any hassle. This is very helpfull for me to directly share designing files to the cloud.

What do you dislike about Box?

Pricing of Box is higher when compared to others. Their paid consumer plan is expensive. I also found that when accessing some settings it can be hard sometimes to find them.

What problems is Box solving and how is that benefiting you?

Box has very good security protocols in place. Each files can be secured separately. This solves my security concern about Box. Also on the collaboration side Box is strong and with its support for many third party integration Box can easily improve the workflow.

Small Business (50 or fewer emp.)
Feb 26, 2021
 Source
Overall Rating:
4.0
PS
Parambrata S.
Photo Editor & Design
Share
"My work photos and videos are now stored in Box"
What do you like best about Box?

Box is a very good cloud storage service and it has some features that is good for easy backing up of files. Box desktop app creates folder in the windows file explorer where I can easily put files and it will automatically back up those. Also in the file explorer Box gives an icon next to the files to indicate which are backed up or not. Syncing is also very good with Box. It quickly syncs with other devices which connected to my Box account. Sharing of important photos is also very easy with Box. With Box I can easily create a sharable link to invite others whether for collaboration or managing tasks. Box very easily integrates with third party software packages like office 365, G suite, Adobe creative cloud. It is good to know that Box offers encryption based security service for securing files.

What do you dislike about Box?

Box has different paid plans but when compared to others it can get pricey with respect to the features it gives. Other than that Box is good and easy to work with.

What problems is Box solving and how is that benefiting you?

Overall Box is a good cloud storage service. It has good collaboration features and file sharing features. Box has good encrypted security service which is good for my work files.

Small Business (50 or fewer emp.)
Feb 25, 2021
 Source
Overall Rating:
4.0
PS
Pramod S.
Engineer
Share
"Good cloud-syncing and storage service - Box review"
What do you like best about Box?

First of all Box is a cloud storage service. It works well and it is reliable. Plus it has several new and useful features. Box comes in both free and paid accounts. Free account users get 10GB of free cloud storage and after that you have to pay for more storage. Box has web version, desktop app and mobile app which I really like. One feature which I really like is full folder upload. Box supports single, multiple or a whole folder upload formats. Box has its own file manager system. Best feature about Box's file manager is that it shows an icon next to a file whether it is already uploaded or not. In the web version of Box I like that there is a prominent search bar on the top and the whole UI is good with blue accent. One feature I like about Box is that I can assign task to others and tasks can be easily managed.

What do you dislike about Box?

When compared to other cloud services Box is a little bit pricey. Also it offers less storage than others. Although Box supports most of the file formats it doesn't support all. Also I have noticed that Box cannot convert one file formats to other.

What problems is Box solving and how is that benefiting you?

Box has very good collaboration features which I use often. With Box I can easily send and receive tasks and notifications to the participants. Box is very beneficial for collab and working as a team.

Small Business (50 or fewer emp.)
Feb 22, 2021
 Source
Overall Rating:
4.0
PM
Pravash M.
Editor & Creator
Share
"Box to store, Box to share and Box to collab"
What do you like best about Box?

Box is like my next best tool for productivity. It is similar to Google drive which I regularly use but yet different. It has all the features which typical cloud services have mainly storing and sharing. But Box is better, it has participation and collaboration features like creating task for each person and sending them, commenting on a submitted file to give feedback. I like these features of Box as it makes my work of managing team and giving them task easy.

What do you dislike about Box?

When it comes to pricing I find that Box is little bit pricey as compared to others. And other than price sometimes when I try to share a file the upload speed to the server is slow.

What problems is Box solving and how is that benefiting you?

Box has plenty of features and I like collaborative features the most as I said above. It certainly makes giving tasks easy to my team members and managing those. I find it definitely problem solving and time saving.

Mid Market (51-1000 emp.)
Feb 15, 2021
 Source
Overall Rating:
4.0
PM
Prash M.
Writer Editor
Share
"Play Store suggested me Box and I'm currently using it"
What do you like best about Box?

I found Box on my play store suggestions and I installed it. I am using it and so far I quite like it. It has some features which others lacks. I like that I can lock the Box app through biometric authentication or pass code. But box also has auto sync, sharing links features which I use for my work. Overall Iso far I like box.

What do you dislike about Box?

Box offers only 10GB when signing up. It's should be atleast 15GB but I think 10GB is enough for most office works. Also stability is an issue here. Box app sometimes crashes suddenly and upload speed is slow. I think these should be improved.

What problems is Box solving and how is that benefiting you?

I really like Box and it has been helping in work every day. Collaboration and project work sharing has been easy with box.

Small Business (50 or fewer emp.)
Feb 09, 2021
 Source
Overall Rating:
4.0
PK
Piyush K.
Web Development
Share
"My Box review - it's useful"
What do you like best about Box?

I am glad that Box exists. It's fun to use. It has all the features you would expect like link sharing, backup, syncing, supporting different files. But there are also some useful features like file level security protocols, commenting on a specific file to give feedback. These features are good for work.

What do you dislike about Box?

I don't like the UI. While the UI is okay but I think it needs a facelift. Also nowadays dark mode is common in all app but Box doesn't have any dark mode toggle.

What problems is Box solving and how is that benefiting you?

Collaboration with other participants in a project has become really easy with Box. We can easily share required files with each other and comment on them if we have any feedback.

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
4.0
PP
Priyam P.
Associate Engineer
Share
"Box is a file-syncing service which I really like now"
What do you like best about Box?

Box won PC Magazine's Editor's Choice award so I had to try it. Box is the new service I'm using. It is a file-syncing cloud service. Box supports almost all file formats atleast 200+ so it is really impressive. Also I like that all my files are encrypted which is a very good security feature. I can preview many Microsoft office files such as PPT, word, spreadsheets as well as gifs, pictures and videos. I really like the intuitive user interface. So far Box is performing well.

What do you dislike about Box?

Box is good but not all is good. If I want to create a office document within Box it doesn't work well and doesn't have the same features as Microsoft office. So I had to create my document in the office app and then I had to upload the file to Box. Search functionality could be improved.

What problems is Box solving and how is that benefiting you?

Box is quick and easy to use. I can upload files rapidly. Another benefit of using Box is that I can add comment to a file as a feedback. These benefits are really helpful.

Small Business (50 or fewer emp.)
Feb 03, 2021
 Source
Overall Rating:
4.0
SK
Simran K.
Hardware Engineer
Share
"I discovered Box through Play Store and I like it"
What do you like best about Box?

So few months ago I was surfing play Store and I found Box. I was curious and installed it and started using it. And I actually like it. It has a clean UI and other various collaborative functions like file sharing, file editing etc. I also use Box as a backup client for my phone and PC files. It's a good alternative to Google drive.

What do you dislike about Box?

The least helpful thing about Box definitely has to be the storage option in free package. I got 10GBs of free cloud storage whereas Google drive gives you 15GBs of free cloud storage.

What problems is Box solving and how is that benefiting you?

My Google drive storage was almost full so I had to find an alternative service to store my files. I'm glad that I found Box.

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
4.0
Marco O. avatar
Marco O.
Modelling Control Engineer
Share
"Basic storage software functionalities."
What do you like best about Box?

- easy to use and to manage all the files into the folder - easy to share files with others -basic disk space provided for free -mobile app available

What do you dislike about Box?

-poor integrations with other software (i mean calendar, ppt software, doc and pdf reader) - not well know as alternative to most famous soft, so difficult to work in real time with other team players or colleagues

What problems is Box solving and how is that benefiting you?

Additional space to store date for free

Small Business (50 or fewer emp.)
Jan 15, 2021
 Source
Overall Rating:
4.0
Ali K. avatar
Ali K.
Internet Startup Technologist
Share
"Simple interface, fast, good price"
What do you like best about Box?

Simple interface, easy sending files via email, The system is very fast and has great performance and all files can be downloaded and use offline. Drag and drop capabilities are excellent and can be easily used on iPads and laptops. If you use an iPad, you can split the window and upload the desired files. Tariffs and prices of services are very suitable in relation to the quality of services and speed according to similar companies, and also in the commercial version, you have more possibilities, such as setting a password for the link and creating an expiration date. Totally they have lot of products and solutions for your needs and always add new features and products.

What do you dislike about Box?

The mobile iOS app is not professional and has missed a lot of features in uploading files. Some files are not recognized by the application that can upload.

What problems is Box solving and how is that benefiting you?

Sending documents for meeting it's easier and trustee to carry out files via USB flash memories. You can easily trust it to share files in a large team. Great for remote working and online remote work.

Mid Market (51-1000 emp.)
Dec 30, 2020
 Source
Overall Rating:
4.0
RG
Ray G.
Founder
Share
"Very good features and UI"
What do you like best about Box?

I think the most helpful is the fact that everyone can upload at the same time

What do you dislike about Box?

I don’t like how slow the interface and syncing is

What problems is Box solving and how is that benefiting you?

Box has helped us sync all of our fulee

Small Business (50 or fewer emp.)
Dec 30, 2020
 Source
Overall Rating:
4.0
Jamaica Y. avatar
Jamaica Y.
Director
Share
"Much less cumbersome than Google Drive"
What do you like best about Box?

I use Box as a simple storage solution that is an alternative to Google drive or an external hard drive. Having a cloud solution that isn’t slow to load is helpful.

What do you dislike about Box?

Unlike Google Drive, Box does bot integrate with other Google applications as seamlessly. However, it is still much better when uploading directly from Mac or PC.

What problems is Box solving and how is that benefiting you?

The biggest benefit has been being able to speed up my computer by not storing items I use infrequently. This is especially true of video storage which can bog down my Mac. I also sometimes use Box to share with others, but this does require that they have a Box account which is not a given.

Mid Market (51-1000 emp.)
Dec 28, 2020
 Source
Overall Rating:
4.0
DQ
Derek Q.
Hr / Payroll Administrator
Share
"Derek's Review of Box"
What do you like best about Box?

I appreciate how easy it is to use, the ability to add favorites, and having one place to upload documents that can be accessed by myself or other people that I have chosen to have access.

What do you dislike about Box?

At times, it can be a little slow to upload documents. Also, I had a little trouble figuring out how to make some folders private and how to allow others access to other folders I created, but nothing I couldn't figure out on my own with a little trial and error. I also sometimes have trouble when it comes to finding documents I am looking for via the search menu, but I suppose this is more of a testament to how much we use this system.

What problems is Box solving and how is that benefiting you?

It has certainly eased my transition to working from home on my personal laptop. As an HR professional who has to allow employees to have access to policies and procedures for the organization, it is nice to be able to upload documents for all to see, as well as upload documents and keep them confidential.

Enterprise (> 1000 emp.)
Dec 12, 2020
 Source
Overall Rating:
4.0
Saurabh S. avatar
Saurabh S.
Manager Industrial Engineer & Production Planning & Control
Share
"Box is great available software for cloud storage and file synchronisation."
What do you like best about Box?

Box personnel account offers you a huge 10 gb storage which is way more then 2 gb storage capacity of Dropbox and same as other cloud storage products. Its android app has a good user interface also with the nice facility of pass code and auto upload option for photos and other files.

What do you dislike about Box?

It's paid version gives you only 100 gb capacity for $5/month/user whether other products of same genre gives you much more in comparison to cost like Dropbox & google drive gives 2tb @ $9.99/month.

What problems is Box solving and how is that benefiting you?

Box gives you a super facility to creat a file from its website itself which is rarely found in any other cloud storage products like doc, xls etc even you can also convert it from its website also.

Small Business (50 or fewer emp.)
Dec 04, 2020
 Source
Overall Rating:
4.0
Chris W. avatar
Chris W.
Managing Director
Share
"1-2-3 simple to use File Sharing"
What do you like best about Box?

Easiness of use and ease of adding users to shared with

What do you dislike about Box?

I always tend to worry as to about the security of the cloud and likely hood of unwanted users having access to sensitive information

What problems is Box solving and how is that benefiting you?

Just solved problems where we needed large files shared with ease and quick

Enterprise (> 1000 emp.)
Dec 02, 2020
 Source
Overall Rating:
4.0
Gaurav P. avatar
Gaurav P.
Senior Technical Services Specialist
Share
"Best cloud based collaboration tool for Team"
What do you like best about Box?

Box has multiple features,workflow automation is the one I liked the most. Also it has secured file sharing option so that only intended persons can see the document. Also easy inteaction with collaborated documents is the best feature. So we don't need to open doc in another tool to edit or view it. It reduces our efforts.

What do you dislike about Box?

Sometimes it takes more time to preview a document even if we have good internet connectivity.

What problems is Box solving and how is that benefiting you?

Basically we have multiple folders to organize our project documentation. Each folder has separate file sharing permissions setup for different users. We control who should edit, modify and view documents. Also we have quick global link to share common information about project to our stakeholders.

Enterprise (> 1000 emp.)
Nov 20, 2020
 Source
Overall Rating:
4.0
Prantik H. avatar
Prantik H.
Applied Scientist
Share
"The ability to store data and projects seamlessly"
What do you like best about Box?

I like the fact that it is very easy to upload and download data from there.

What do you dislike about Box?

Unlike Google drive, sometimes the speed of transfer is not that great.

What problems is Box solving and how is that benefiting you?

I was using it to store large datasets of a project. I realised it is very easy to upload and download later. Further it is super easy to allow others to also access the same data.

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