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Box
Secure Cloud Storage Solution
4.2
(4,905)
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Box Reviews & Product Details

Box Overview
What is Box?

Box is a file-sharing and content management platform that runs on the cloud. The platform lets users store, share, and collaborate on files, regardless of where they are, through the use of workflow automation, security controls, and various integrations with business applications. Using Box, businesses can help their teams streamline internal processes and boost team productivity.

Company Box, Inc.
Year founded 2005
Company size 1001-5000 employees
Headquarters Redwood City, California, United States
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What Box is best for?
How does Box compare to iSpring Suite?
What are the pros and cons of Box?
Box Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Box Features
API Access
Access Controls/Permissions
Activity Tracking
Audit Trail
Backup and Recovery
Bulk Upload
Cloud Storage
Collaboration Tools
Commenting/Annotations
Customizable Branding
Document Management
Drag & Drop Interface
Encryption
File Sharing
File Synchronization
Integrations
Mobile Access
Notifications
Offline Access
Real-time Collaboration
Reporting & Analytics
Role-Based Permissions
Search Functionality
Security Compliance
Single Sign-On (SSO)
Task Management
Third-party Integrations
User Management
Version Control
Workflow Automation
Box Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We donโ€™t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2024
Box Logo
4,905 Box Reviews
4.2 out of 5
Mid Market (51-1000 emp.)
Aug 02, 2021
 Source
Overall Rating:
4.5
Kelley C. avatar
Kelley C.
Senior Backend Engineer
Share
"Box puts me in control of my file security."
What do you like best about Box?

I like that Box is GDPR (general data protection regulatory ) compliant, which is the highest level when it comes to accredited data protection for software end users. Beyond the above, Box provides me with complete control of my files in the cloud by giving me independent control of my encryption keys , thus making me custodian of the keys used for encrypting my files.

What do you dislike about Box?

On occasions, I have suddenly seen Box suddenly stop synchronizing. Thus requiring me to restart my computer device before I am able to access my latest updated files across my different devices.

What problems is Box solving and how is that benefiting you?

Data storage is the primary problem I am solving with Box. The major benefit derived from Box is the security of the files I save on the platform.

Mid Market (51-1000 emp.)
Jul 22, 2021
 Source
Overall Rating:
4.5
CC
Catrina C.
Web Marketing Manager
Share
"Great for media storage and a unified source for media"
What do you like best about Box?

Love that we can provide different levels of access based on what they really need. Plus the ability to share easily both inside and outside our organization.

What do you dislike about Box?

There's a bit of a learning curve with all of the features and we've run into issues with maximum upload sizes with some of our media but that is an exception not a rule.

What problems is Box solving and how is that benefiting you?

The ability to store all of our Media in one place and organize it across our teams has been invaluable. Additionally, we've been able to optimize the process for adding media to our e-commerce site by using box as a centralized storage platform. Bringing our sites pictures and images and video directly into the site from box.

Enterprise (> 1000 emp.)
Jul 21, 2021
 Source
Overall Rating:
4.5
angela h. avatar
Angela H.
Senior Software Engineer
Share
"Control of every aspect of my file storage experience."
What do you like best about Box?

I like Box end-to-end data protection security option. This approach to file security helps protect all of my Box saved files using strong user authentication features and granular permissions. Beyond just securing my files, Box also provides me with audit trails for every of my files, ensuring that I can follow all modifications made to team files and determine who made what modifications, and the time which such modifications were made.

What do you dislike about Box?

At the moment, Box does not provide an effective simultaneous editing functionality. Thus , in situations where-in there are multiple people working on the same file in real time, Box struggles to capture the changes made.

What problems is Box solving and how is that benefiting you?

Box makes it extremely easy to save sensitive files and assets in a central cloud location.File and content security is the greatest benefit I have gotten from using Box in my personal space and at work.

Mid Market (51-1000 emp.)
Jul 21, 2021
 Source
Overall Rating:
4.5
JG
Jacqueline G.
Junior Publicist
Share
"Review of Box"
What do you like best about Box?

Box is very easy to navigate and to organize all your assets in one place. In addition, the files can be shared easily among internal and external colloborators.

What do you dislike about Box?

The downside of Box is there is a file size limitation. Some files that are large in size are unable to be added/synced to Box, so you must share via another software.

What problems is Box solving and how is that benefiting you?

A benefit of Box is we are able to store important documents, assets, files, etc, all in one place. In addition, Box allows us to send assets to internal and external associates in a quick and efficient manner.

Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
4.5
Ana Cecilia F. avatar
Ana Cecilia F.
Market Research Analyst
Share
"Easy to use software"
What do you like best about Box?

Box is exceptionally user-friendly. It makes team collaboration easy. Working with clients and partners becomes a lot smoother with the software. Having their application on my computer has made syncing and uploading files to a shared drive really easy, making it a better and easier to use alternative to Dropbox.

What do you dislike about Box?

I believe there are some improvements that could be done in the graphical interface and sometimes there is some issues when using a Mac. edditing files is also not as simple as other softwares available.

What problems is Box solving and how is that benefiting you?

Box is helpful for collaboration with teams. Sharing documents and files is very simple, making work from home or collaborating with partners a lot easier and seamless. Having the ability to create and share folders that are viewable and downloadable without the user needing to create an account or login makes the experience much more enjoyable to clients who do not want an account, as other softwares available require.

Small Business (50 or fewer emp.)
Jul 20, 2021
 Source
Overall Rating:
4.5
Trevor L. avatar
Trevor L.
Graduate Student
Share
"Box is a Great Collaborative Storage Solution"
What do you like best about Box?

The ability to have multiple collaborators access, edit, and upload documents of any type is fantastic. We all love being able to directly edit the files in the box with the plugin, thus avoiding the "I accidentally forgot to upload the new version" issue.

What do you dislike about Box?

I wish that there were simpler ways to access files outside of a web browser, specifically on Mac.

What problems is Box solving and how is that benefiting you?

We are solving the issue of long term data storage in our laboratory, allowing folks who left to leave data for future employees.

Enterprise (> 1000 emp.)
Jul 12, 2021
 Source
Overall Rating:
4.5
Bailey G. avatar
Bailey G.
Health Engagement Partner
Share
"Secure storage is an essential part of protecting your confidential data"
What do you like best about Box?

Sharing large files between departments is easy with Box, allowing employees outside your company to work as well. Sensitive information can be transferred securely with Box Notes. The user interface is intuitive and simple. When files and folders do not need to be kept, you can choose to expire and destroy them, reducing security risks. A user can be added to documents as an editor, owner, or viewer.

What do you dislike about Box?

Collaborative work on documents is not as intuitive as with Google Docs

What problems is Box solving and how is that benefiting you?

We share assets in collaboration. My coworkers and I have benefited from the quick sharing of files.

Enterprise (> 1000 emp.)
Jul 08, 2021
 Source
Overall Rating:
4.5
VivekPrasanth R. avatar
Vivek Prasanth R.
Senior Security Specialist
Share
"Corportate file sharing application - Classic"
What do you like best about Box?

Easy to upload the files , larger files also can be uploaded in a lesser time. uploading/downloading will not much time on box. we can create separate folders depends on our requirements. there is no limitation for uploads. it supposes all kind of file types. Its more secure way to share the files over the cloud. you can also set password for downloading you can also set link for expiration. you can also limit the audience and also you can make multiple owners for each folders and files.

What do you dislike about Box?

Sometimes the shared links will get expired automatically. if we make another one as owner then we cant take the control back until the other one reverted back the access. If you are sharing a open link then it might be risk. As i said earlier shared links will get expired automatically sometimes.We need to share the same link generating again with the user all the time. USer access is getting reverted frequently. File upload takes some extral though it is depends on the network, over all upload takes some extra time.

What problems is Box solving and how is that benefiting you?

Sharing files between host machines and VM. copy paste will not work between VM and base machines. such situations . box helps us a lot to share the files and folders. We can share the folders with any one even beyond the organization securely. Its easy to access. The main advantage of using the box is we can share the box files securitly with multple organization.

Enterprise (> 1000 emp.)
Jun 23, 2021
 Source
Overall Rating:
4.5
Diana K. avatar
Diana K.
Sales And Marketing Analyst
Share
"When it comes to secured file storage, Box is king."
What do you like best about Box?

Audit trails - Box has the best audit trail feature of any file storage platform I have used. With the Box audit trail feature, I successfully monitor activities around my personal files. This is very helpful, when I need to know know who made what changes to my shared contents. Collaboration -Box makes it convenient for me to access my saved content from anywhere, organize my saved content and search through tons of files to locate the right file without issues. File sharing through Box has been a pleasant experience for me too. Lastly, Box integrates well with the most critical applications I am using in the workplace.

What do you dislike about Box?

Box does not support simultaneously editing documents, alongside with fellow users in real time. While this is a common feature on substitute file storage programs, it's a shame that Box doesn't allow this.

What problems is Box solving and how is that benefiting you?

I use Box for file storage, file sharing purposes . Secured storage of sensitive files is the biggest benefit which Box provides me.

Mid Market (51-1000 emp.)
Jun 22, 2021
 Source
Overall Rating:
4.5
GN
George N.
Assistant Director Of Athletics Communication
Share
"Box: The Perfect Collaboration Tool"
What do you like best about Box?

Box makes it extremely easy to share files with co-workers and beyond. You can share within your company or send a direct link to anyone outside of the company as well. You can also turn on updates do you know when something relevant to you is uploaded by someone else. It's also accessible on your computer or mobile device, which makes it very easy.

What do you dislike about Box?

It's primarily web-based, and the desktop function isn't as easy to up because you can't see thumbnails of the files you need.

What problems is Box solving and how is that benefiting you?

It's not necessarily a problem, but avoiding extra communication by turning on notifications is a big plus. The biggest benefit is having everything accessible whenever you are.

Enterprise (> 1000 emp.)
Jun 20, 2021
 Source
Overall Rating:
4.5
Caroline L. avatar
Caroline L.
Senior Software Engineer
Share
"Box is impressive, but can be better too."
What do you like best about Box?

Box offers maximum security for my saved content, and it also integrates well with Microsoft 365 which alllows me use Microsoft 365 applications alongside with Box storage.

What do you dislike about Box?

The graphical view of Box smartphone application needs a lot of improvements. Its version control feature can be a lot better too.

What problems is Box solving and how is that benefiting you?

File storage and file sharing across multiple teams and departments in my company. Box has been most useful to me for secured file storage and file based collaboration purposes.

Mid Market (51-1000 emp.)
Jun 19, 2021
 Source
Overall Rating:
4.5
Jose C. avatar
Jose C.
Qa Automation Engineer
Share
"El Gestor de documentos mรกs completo y avanzado"
What do you like best about Box?

Sin lugar a dudas, comenzare esta reseรฑa dando mi sincero y espero que muy รบtil punto de vista acerca de esta aplicaciรณn tecnolรณgica. Dicha herramienta se ha convertido en unas de mis preferidas, me ha ofrecido un enfoque mรกs corporativo, ayudรกndome en mis quehaceres empresariales y siendo muy รบtil al momento de almacenar grandes cantidades de archivos. Asimismo les comento que la he utilizado de manera muy efectiva y eficiente para trabajar con Mac OS y tambiรฉn con Windows, sirve de igual manera para aplicaciones mรณviles como iOS y Androide. Por lo antes expuesto me gusta esta aplicaciรณn.

What do you dislike about Box?

Al respecto reseรฑare un punto muy particular que se trata de su funcionalidad la cual la considero algo limitada para cuentas de usuarios privados.

What problems is Box solving and how is that benefiting you?

Con relaciรณn a este punto, reseรฑare que unos de mis principales inconvenientes resueltos es que ahora pude organizar en un espacio de almacenamiento hasta de 10 GB mis archivos. de forma mucho mรกs segura y eficiente. En cuanto a los beneficios obtenidos, Box me ha ofrecido una gran cantidad de bondades como por ejemplo; accedo a mis archivos fรกcilmente desde mi computadora, telรฉfono o tablet sin ningรบn tipo de inconveniente. De igual forma puedo acceder a fotos, videos, cierta informaciรณn financiera, ademรกs puedo mantener todo organizado en carpetas, y trabajar cรณmodamente. Es todo lo que reseรฑare al respecto.

Small Business (50 or fewer emp.)
Jun 17, 2021
 Source
Overall Rating:
4.5
DS
D S.
Pm
Share
"Fantastic file storage Tool"
What do you like best about Box?

Fantastic file storage Tool. It is easy to share files easily within our team and outside our network. The best part it is easy, fast, and secure at the same time. So you don't have to worry about data protection.

What do you dislike about Box?

The interface(especially on the phone) could have been better in terms of graphical view. But it is a great one. Thanks

What problems is Box solving and how is that benefiting you?

It makes it easy to share files and folders, etc.. wherever in the world.

Mid Market (51-1000 emp.)
May 26, 2021
 Source
Overall Rating:
4.5
AW
Amar W.
Consultant
Share
"Share Everything with Box"
What do you like best about Box?

I can open the file with Google Sheets or Microsoft excel, pdf there itself

What do you dislike about Box?

Bigger size video I cant preview is the one I dislike

What problems is Box solving and how is that benefiting you?

I am using to collaborate and share the files across the team members

Enterprise (> 1000 emp.)
May 20, 2021
 Source
Overall Rating:
4.5
TT
Tuong T.
Manager
Share
"Really nice solution to share files with others"
What do you like best about Box?

The ability to share files securely with users within the organization and also outside of the organization.

What do you dislike about Box?

Limited features unless the user you're sharing with is also a registered user.

What problems is Box solving and how is that benefiting you?

Sharing large files that we're not able to email to others. This has been a great solutions in resolving this issue.

Small Business (50 or fewer emp.)
May 14, 2021
 Source
Overall Rating:
4.5
NM
Natasha M.
C
Share
"Box is SECURE and user friendly"
What do you like best about Box?

I used Box working for an IT company and it is like Dropbox but much more secure and designed to store secure financial documents that can be edited by a team like a budget.

What do you dislike about Box?

I cannot thing of any downsides to Box. I highly recommend.

What problems is Box solving and how is that benefiting you?

Box allowed many members of our Finance team to update and collaborate on Financial analysis that we wanted to keep secure from any outside hackers and also internal employees. Our IT team had access to our entire network so Box was secure to us.

Mid Market (51-1000 emp.)
May 11, 2021
 Source
Overall Rating:
4.5
BS
Brittany S.
Enrollment Counselor
Share
"Good But We're Switching"
What do you like best about Box?

I like how Box allows multiple users and sharing across users. I also like how there is an application for the computer so you do not have to access via web browser each time.

What do you dislike about Box?

I wouldn't say I like the organizational layout of the files on Box. It cannot be customized for optimal organization purposes.

What problems is Box solving and how is that benefiting you?

Organization/Company File Sharing, Creating Documents, Collaboration

Mid Market (51-1000 emp.)
May 04, 2021
 Source
Overall Rating:
4.5
Max S. avatar
Max S.
Human Resources Director North America Sales
Share
"Document management and storage"
What do you like best about Box?

Box has given me ample space to be able to store important work documents and have the security and confidence that they will always be safe; I can directly review and manage everything quickly and view my library without taking hours to get the document I am looking for. It is a highly customizable platform; impressively, it is easy to handle. The customer service is attentive, and the accessibility to Box is broad; it can be from my computer or my cell phone.

What do you dislike about Box?

I want the costs to be better adjusted; similar platforms offer the same services for better prices. It would be ideal to be able to get cheaper access.

What problems is Box solving and how is that benefiting you?

The benefits since we implemented Box have been the ease of communication and work synchronization, we have achieved greater ease and at the time of managing all our important documents and we increase the work flow safely and efficiently. Without a doubt, Box is the right tool to keep all our work in order; it is like building a library where everything is perfectly organized, and whenever we need a contract, letter, or reports, it is easy to get it.

Enterprise (> 1000 emp.)
Apr 30, 2021
 Source
Overall Rating:
4.5
Sumanth M. avatar
Sumanth M.
Architect
Share
"Great file sharing tool"
What do you like best about Box?

It supports multiple formats, has advanced security features and is highly available and reliable.

What do you dislike about Box?

Integrations with other products need to be improved.

What problems is Box solving and how is that benefiting you?

Certain files sent over email are not delivered due to data leak prevention. However, i use Box to send files which contains sensitive data.

Enterprise (> 1000 emp.)
Apr 28, 2021
 Source
Overall Rating:
4.5
Md. Rafiqul Islam R. avatar
Md. Rafiqul Islam R.
Graduate Instructor
Share
"Highly useful cloud data sharing platform"
What do you like best about Box?

It's very easy to sync the cloud data across multiple devices.

What do you dislike about Box?

You can only use it if you have institutional account.

What problems is Box solving and how is that benefiting you?

Sharing data across teams. All of the team members could access data on real-time to increase efficiency.