Brand24 Reviews & Product Details

If you want to monitor anything across Internet this is the tool that simply does the job. User interface is well designed allowing you to use the tool out of the box without time consuming training or studying. But what I like the most about Brand24 is their customer experience. They simply go beyond expectations responding to your queries in minutes. This is what happens when you work with people passionated about their business. Keep it up!

I am not necessarily a fan of automated emails hitting my mailbox too frequently, but it is easy to unsubscribe. I'd also encourage Brand24 to setup credit card monthly payments, bank transfers are old school nowadays.

We are monitoring our brand across the web as well as get notified about our industry news.

It is useful to understand how we should communicate with clients and people in social media. The best thing is that when we have it, we can react very quickly to the need of customers.

There is nothing like that. Everything is on very high level especially client service.

Due to the nature of our industry clients we can monitor social media and react for any question. We can monitor the information on the plans for the winter holidays, we can then communicate with these people and show them the advantages of ski resorts in Slovakia. We can see about what people are talking about our products. It is useful to analyse a tourist market.

Here are few things I like about Brand24: - it's super easy to set and navigate - I can create raports that are simple to read - it has great customer service!

Sometimes it has too many mentions I have to go through, but I guess it can't read my mind... yet ;)

It saves a lot of time when I need to do a research for a campaign or when I need to find quotes for articles. It also helps me with blogging - I always know what my readers think about my posts and I can easily find them and start conversation :)

Brand24 is easy to use and gives chance to be in touch with customers worldwide.

I never use the whole potential of this software. I guess because of the lack of the time to dig into newest updates.

Brand24 gives the opportunity to listen and communicate with customers and potential Customers, but also the competitive brands.

It is effective, works well and fast. Without it we would be blind in the Internet

It is hard to tell a bad thing about it. Maybe it could be for free, or offer more words to monitor. But everything could be free.

I can easily control what is being said about company I am working for.

User experience, Simplicity in use, Customer service, Reports and data quality

lack of some functionalities, but can't have everything

Trying to track my brand on social media platforms, where I can response directly and quickly to them nad join the conversation they have about stuff related to my company profile.

The filter / sentiment analysis functionalities + real time info when something important happens somwhere in the interent

Sometimes it shows links of little relevance

Getting updates on discussions about my brand / industry. Checking the impact of social activities, specially reposts of our content

The best option is realtime analyze and i think that support is very important, even You have problem You can write on chat and wait less than 5 min. Support can make You campaigns and show You how do better job on brand24.. When i want to search something for example iphone 6 s cases, i am looking for interests and i can comment like and send Direct message on instagram to my clients, Its excellent job, Not only making facebook ads for clients but using brand24 to search clients realtime. realtime promotion and your brand is better . Ilo

I dislike this that i must pay for it :D

You are all the time on time, now You can know who is talking about You, Your company and brand. Its perfect and i think each company need this.

Brand24 is great tool. There are many positive things that i really like and prefer about this software. I will mark some of them: - It's really easy to use - Brand24 help us to see what other people are saying about our business - great, actually amazing interface and design - For any issues, there is really great support service. Really great software.

I don't like only because Brand24 does not provide social media response services. Data downloading should be improved a little bit Also, wish I could post to my own social media accounts from this software.Historical data are unreliable for old data. Maybe it's a little bit expensive too, but it worth to try it.

Brand24 is a great choice for growing business, it will increase your brand awareness on the market. It will enable you social listening and it will help you reach for users' insights. This software will also help you to monitoring your competition. Great platform which will help you to gain advantage on the market. Everybody should try it out. Absolutely positive review from me.

Serviceable solution for company like start up to find mention about brand in web. Also is fantastic tool to find key word as reference in social media to promote brand and engage new users.

Sometimes Brand24 shows not relevant content for me from foreign website, it isn't look like safe source.

It's really helpful for start up to find future users and increase reach. Brand monitoring allows get more cotanct to people which would like to use our aplication and build relation with them.