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Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
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What Confluence is best for?
How does Confluence compare to Notion?
What are the pros and cons of Confluence?
Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
Confluence Media
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Confluence Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 11, 2025
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3,708 Confluence Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Aug 21, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Knowledge and documentation repository"
What do you like best about Confluence?

- Create documentation for project planning - Minutes of meeting - Solution design documents - Ready made templates for varitety of business use cases - Attach videos, audio, pdf, word, excel

What do you dislike about Confluence?

No dislikes from me. Absolutely recommend confluence.

What problems is Confluence solving and how is that benefiting you?

Knowledge base and documentation repository

Small Business (50 or fewer emp.)
Aug 14, 2023
 Source
Overall Rating:
5.0
AF
Abel F.
Founder
Share
"Amazing and versatile workspace"
What do you like best about Confluence?

I like many things about Confluence, but I personally love the Documentation tools. You have many ways of customising texts and adding media to them, which makes it really easy to do a beautiful-looking and well-organised Wiki for any IT project. In addition to the text customisation, you can very easily create sections and subsections for all the documentation. Confluence also integrates amazingly well with the rest of Atlassian ecosystem so, for example, you can link without any effort Jira tasks into the documentation and viceversa.

What do you dislike about Confluence?

I must admit that, for the use I make of Confluence, there is nothing I dislike. I only use the Documentation feature in my team, and in my honest opinion it has everything one could think of and want.

What problems is Confluence solving and how is that benefiting you?

Thanks to Confluence we are able to create all the documentation our project needs, which allows to easily integrate new people to the team. All the technical data about the project is stored in Confluence, as well as simple tutorials for newcomers.

Mid Market (51-1000 emp.)
Aug 09, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Powerful Collaborative Editor Tool"
What do you like best about Confluence?

Ease of project planning, project editing, multiple notes, task assignments, and accelerated feedback loop are some of the best features

What do you dislike about Confluence?

Little complicated for first timers but with time things gets easier

What problems is Confluence solving and how is that benefiting you?

Helping me in project management, task management, and most importantly daily documentation with pre-designed templates. Page versioning and rich text editor are just awesome.

Small Business (50 or fewer emp.)
Aug 04, 2023
 Source
Overall Rating:
5.0
HF
Hernan F.
Technical Engineer
Share
"Confluence is an excellent truth center."
What do you like best about Confluence?

The most helpful thing about Confluence is the simplicity of use, it works exactly like office tools but with extra features. The benefit of using Confluence is that everyone in my organization can collaborate without trouble in our documents.

What do you dislike about Confluence?

I dislike that i can´t link my articles to external collaborators without giving them licences and rise the cost for my organization. We need a feature that allows to share everything externally.

What problems is Confluence solving and how is that benefiting you?

It helps building our documentation and acting like a source of truth so everyone on my team is up to date with every change or task that needs attetion. It also helped reducing our costs by allowing to leave Office tools behind.

Enterprise (> 1000 emp.)
Aug 02, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Organization Tool!!"
What do you like best about Confluence?

rIt is great for training purposes and to keep all information in one place

What do you dislike about Confluence?

The only thing that bothers me is that there seems to be a glitch when using table of contents; you click to a section and it doesn't take you exactly where it begins

What problems is Confluence solving and how is that benefiting you?

My company has a lot of very specific processes that require employees to be well educated on them. Confluence serves as our database for any questions regarding workflow

Mid Market (51-1000 emp.)
Jul 19, 2023
 Source
Overall Rating:
5.0
RB
Ryszard B.
Front End Software Engineer
Share
"Great place to keep all needed informations in one place"
What do you like best about Confluence?

Ease of use. Time needed to create new content is satisfying.

What do you dislike about Confluence?

Could have more modern design. But it is still very clear to use.

What problems is Confluence solving and how is that benefiting you?

It allows to keep all needed information about work, workflow, etc. in one place.

Small Business (50 or fewer emp.)
Jul 18, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"One of the best Team Collaboration Tool!"
What do you like best about Confluence?

Confluence helps us document all our marketing , sales and customer success processes under one roof which every from the team can access and provide insights on.It has really helped our collaboration efforts.

What do you dislike about Confluence?

At the moment, i dont believe there is anything to dislike about confluence but sometimes formatting tables on confluence can be difficult and frustrating . Its a great tool nonetheless.

What problems is Confluence solving and how is that benefiting you?

Confluence has helped us bridge the gap between different teams and has provided us a platform to collaborate and share comments. It has also helped us find all the important documents under one roof.

Mid Market (51-1000 emp.)
Jul 14, 2023
 Source
Overall Rating:
5.0
GP
Gezzel P.
Founder
Share
"Very helpful"
What do you like best about Confluence?

The confluence is like a book that you can easily navigate.

What do you dislike about Confluence?

Nothing really. SInce all through out it's been a big help for us. Most special when training days.

What problems is Confluence solving and how is that benefiting you?

When training days, it is so helpful for us to open it like any other book but more convinient.

Small Business (50 or fewer emp.)
Jul 11, 2023
 Source
Overall Rating:
5.0
PB
Paul B.
Founder
Share
"Great functionality and ease of access"
What do you like best about Confluence?

Its cloud based and really easy to use once you get to know its little quirks, much easier than managing and intranet, and great for collaboration with in teams and department and easily links to other systems

What do you dislike about Confluence?

Some integrations with 3rd party apps could be better where the app is really good but the confleunce backend doestn full make use of them. Also offline back ups or a contingency for running the cloud based system locally for the purpose of disater recovery or where downtime could mean no access to our data.

What problems is Confluence solving and how is that benefiting you?

We use it for more than a knowledge base and more as an internal document intranet and it links to Jira for the service and change control side of things, It makes for easy documentation for ISO 9001 and team related documentation along with apporval of official release documents.

Mid Market (51-1000 emp.)
Jun 28, 2023
 Source
Overall Rating:
5.0
VP
Vrushab Katamble P.
Vice President
Share
" Best place to share knowledge and information "
What do you like best about Confluence?

It’s the best one-stop place to store, share and access data and knowledge related to a project or work. It aids in collaboration with other colleagues, makes it easy to edit information, integrates with jira data and can create informative graphical data to represent all data neatly.

What do you dislike about Confluence?

I have often seen it get prolonged to access project-related information; apart from this, I do not find any issues with confluence. A great too in fact

What problems is Confluence solving and how is that benefiting you?

A good place to store and access project-related information Best collaboration tool for project mates can create graphically data

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