Confluence Reviews: 4.1/5 — Solid Choice

Large knowledge base for various work related data, with convenient search options.

Slightly outdated visuals, but remains adequately functional.

Used for internal company info, such as contact info, critical known issues, escalation procedures, etc.

The ability to create spaces for a specific project and pages within that space to organize your project documentation. It also has the ability to create templates the team can use to create consistent documentation. The feature to summarize or create dashboards extracting data from the templates is very useful for generating a quick snapshot of the projects.

The editing tool is not as robust as I would like. If you have a table within the template, there is a trick for adding rows to keep the format consistent.

We use the software to create project documentations with the same template so data can be retrieved to allow executives to have a summarized view of all the projects. Our executives also watch certain documents and receive notifications when changes are made.

Love the ease of editing functions - so easy to create, share and edit docs by one person or another

Not as user-friendly as I’d like. Some really straightforward things require a lot of head scratching to figure out

We use the wiki through confluence - it gives us a one-stop shop for training docs. Keeping everything in one centralized cloud rather the computer files in a shared network drive makes workflow more efficient

I like that everyone can add their own stories and tasks to the project board. We have team members across the country. It's a great tool that we can all log in to our team page and see what is going on, what projects are coming up, what sprints are going etc. The ease of use is great!

There are times that the site is a little sluggish or overwhelmed.

There are over 100 team members across the country that can stay connected on our projects with this.

One place to keep all of our documentation, notes and track updates

Would rather have an all in one product, beyond using multiple platforms.

One place to hold all of our documentation, compared to per project sources, saved here and there

Our design and development teams use Confluence to keep track of decisions made, key risks, vacation days, product specifications, and every details that needs to be documented with respect to a project.

The visual design of Confluence is minimal, and so every project and space looks alike.

We have found Confluence to be an efficient tool for documentation as well as a shared space for client communication.

The ability to integrate to other Atlassian software products. Having Confluence JIRA integrated made it super easy to organize project testing/production support with defects, incidents, along with all project related documents.

Overall, great product, not much to dislike. Navigating through the webUI can be setup a little more efficient. It can be a little confusing at times.

Being able to organize different phases of a project into one platform

Attach me to JIRA and other integrations with tools like SLACK.

The challenging UI that is really made for for dev teams and others who writte in code.

Reference documentation related to accounts.

I like that it's kind of like wikipedia for the workplace!

I always get a little confused about how to create my own page on Confluence

Sharing information within a company

Ease of use, documentation and reaching to the content you're looking for on a timely manner.

Learning curve, sometimes finding how to do things can be tricky. There should be more alternatives for API interfaces to create documents.

Project tracking/documentation. Collaboration between teams spread geographically.

I like that it's a "meeting place" for our Board. Every resource they need will eventually be available to them from anywhere!

Uploading documents is not really intuitive.

When someone on our Board needs a document, they don't need to ask me - they can simply sign on and find the information they need!

The UI is clean and allows for lots of easily identifiable information.

The scaling on different screens/brwosers can cause some real usability issues.

Large repositories of information and files made accessible to a large user base.

Flexibility, customization, widgets, it's very functional.

Search navigation can improve, but I understand that's a beast to perfect

Detailed documentation, meeting notes, configuration guides, living process documentation - there are numerous.

Easy to use, publish, edit and get notified

Limited video and file support. Markup could be better

Company collaboration

Love how it integrates with JIRA and we can organize our work and have a place to store longer term documentation related to our work in one place.

I miss with wiki markup that used to be available in Confluence, but I can understand why it went away.

It is our longer term location to store our documentation for our services, and also allows us to define workflows and processes with our team for annual reviews.

Confluence was used in my previous assignment with a leading bank and it was used managing project related details like how to install a particular software on a machine

I don’t have anything negative about confluence usage

Confluence served as project wiki where we managed everything related to project readily available

Confluence is open and collaborative which allows our team to create, manage, and collaborate on help documents and internal FAQs. The organization of the application is intuitive and user friendly.

Like any collaboration spaces, sometimes things can get a little muddled. Without a defined structure of decision makers, projects or documents can take longer to finish or remain unfinished because of a lack of cohesion. The struggles of a virtual workplace.

We use confluence mostly for an internal knowledge base. It has been good for company-wide communication and organization.

Puedes añadir operativas junto con documentos para no tener que descargar el documento

Es dificil de encontrar ciertos contenidos si no lo ordenas correctamente

Puedo compartir el contenido con mas personas de mi empresa y utilizarlo para actualizar operativas rapidamente

I like the fact that everything is centralized in one place. Also the macro feature is pretty cool!

It could have better search engine. Would be cool to be able to use filters for the search Also better integration with google calendar

Mainly for sharing knowledge company wide. It saves us so much time

I think the best thing that Confluence has is the ease with which we can store all kinds of data and structure it on different pages. It is also very useful to include images, tables and more elements to make everything more visual.

I think it's a good product but if I have to look for a defect, it would be the lack of customization. By this I mean that it allows to do many things but sometimes it is not too easy and intuitive.

Above all, sharing information with colleagues with a kind of wiki. I think that in that aspect is very useful.

like the feature of the organization of projects, project requirements, and project reports.

hard to organize tables, issues with the search function as well

project management for contract management and tracking deliverable

is a good documen t management system. I prefere to sharedox

sometimes take a while to update documents. for me it is important to be quick and reliable

work together in the same documkent and extract statistics

It's a good collaboration tool to share with others coworkers all kind of manuals and procedures in order to solve common problems. I like the easy way to configure the visual part and the clean organization with excelent finder.

If I need to talk about the problems,maybe the worse part of the product is the time to need to expend in create the root.

We don't need to expend hours to solve common problems

Documentation, knowledge base and the team collaboration to work together.

The Platform is a bit complex for small enterprises

Lots of benefits. Like, Knowledge repository/documentation.

We have complete wikis about common procedures the users have to perform regularly.

Some lack of customization in text that other ones have.

Avoiding sending the same introductory email to new members of the team. Sharing common solutions...

Confluence is being used at my organization to track action items, high level requirements, and decisions that are made in meetings. We use Confluence across our organization. We all work remotely so it is a place where we can collaborate on projects, we post our meeting agendas, we post tutorials, training, etc. Any content that employees need to access to do their jobs we put on Confluence. For example, we can put processes on how to complete certain tasks on confluence and we also task each other to complete certain items.

The tables feature is horrible. Really hard to edit, and make look nice. I end of just posting screen shots of excel. It can be confusing and overwhelming for new users. I would not say it is intuitive. Most of the tools my organization uses are controlled with a "single sign-on". Confluence, unfortunately, is not, but to be honest that might not be due to a limitation of Confluence. I don't know enough about the inner workings and available features to know for sure.

Confluence is used by the whole company as a repository for managing and storing business information. It is a central repository for information that we all use on a daily basis to record ideas, communicate and coordinate product releases and manage business requirements for our development process. We also use Confluence as a way for the tech team to communicate with the business and marketing departments in the company.

All the personalitation possibilities it offers you and how it allows you to share information with your team mates.

Maybe the visual style and the way how you can create a new Confluence page. I would appreciatte something easier to see/visual friendly.

The transmission of knowledge between the team mates. Share information about the organization and more.

it´s very easy to add and edit information in each confluence page

sometimes it´s missed more opcions in how to organize the information

information in one single place. easy to locate the information that you need with a browser engine.

I love the features of linking to tickets and some of the fast/ creative documentation you can create

Some of the UI is old and clunky, but this is changing

Documentation miss that we had before

Easy of use. Anyone can access it and good for sourcing documentation.

Organization settings could be more up to date.

Documenting changing processes, good resource for teams to use to stay consistent