Confluence Reviews: 4.1/5 — Solid Choice

The integration between Confluence and the other Atlassian tools is fantastic for consolidated communication.

The pricing model for Atlassian makes growth difficult at times. Paying a license fee per user for the base software isn't bad, but all the plugins follow that same pricing model. This has been a limiting factor to growth and further development of the tool.

Documentation, collaboration, meeting notes/minutes, client documentation.

You can create workflow that fits your needs

Too complicated for begginers who unfumiliar with this software

we created wiki pages, integrations with Jira and many others

its a good product to document all your work , create design review for your project.

its been little snow sometime . May be UI good improve bit too.

We used to create project design documents and how to do approach.

Best value for money easy to author & short learning curve promotes collaboration

the new UI is confusing plug-ins are expensive need more features like table view, & videos views

Content collaboration among teams across countries

simple, easy to use, the best for documentation and not only. Can be used also for a different situations and works.

nothing. At this moment it's perfect and I hope continue be simple and easy to use.

Create a repository of my invoice, my documentation, my log activity.

We are able to put some of our documentation from this tool for ease access when needed. This is user friendly software tools.

Nothing to dislike from this product. We are able to put some of our documentation from this tool for ease access when needed. This is user friendly software tools.

Mostly Documentation and collaboration.

I like how Confluence is linked to JIRA. It's great.

I dislike how we had to remove every document we uploaded because Confluence is not supposed to house documents apparently.

We're trying to ensure that all of our stakeholders have access to Confluence so they can see our team members, the team mission, and other information.

The ability to make lightning fast searches across the board is just breathtaking! I also love the organization of the product to easily locate what you are looking for at any given moment. Sharing information is easy, and collaborating on a document is really easy to do as well

I don't like the fact that sometimes you are not able to see the entire folder/ file hierarchy easily and it takes multiple back and forward actions and sometimes page refreshes to find the folder hierarchy

Maintaining a knowledge base and Wiki of all our technical and troubleshooting documents along with documenting our findings on key issues

Confluence allows me to create pages, artifacts, and diagrams easily so I can share with my team. Its pretty straight forward.

Some of the features are hard to find and hard to figure out what they do, some better documentation might help solve this.

Easily share documents across teams and mange comments/updates.

I really enjoy being able to review and locate company resources easily and efficiently. Confluence allows our company to share training resources, personal stories, and insights into company development and growth. As a poster to Confluence, the editing is easy and user friendly, allowing me to put together a resource for my team, easily link pages, and include all of the information I need to. The expand sections are my favorite for keeping a nice, clean page appearance while also making the page incredibly informative.

The left sidebar for navigation can sometimes be difficult to navigate. Some features such as this seem a bit outdated compared to other platforms. Sometimes the search feature can provide too broad of an answer.

Confluence helps me stay engaged with every aspect of my company. I am able to easily find answers to my questions through searches, and being able to "watch" pages and receive email updates keeps me informed without have to do regular searches.

I like that Confluence integrates well with JIRA. it is very easy to use. Navigation through pages and space is really easy. I like comments and Like feature too.

Documentation available online is sometime not up to date. Also with more users it gets more expensive.

Using it to share knowledge across teams in my Project. I no longer have to keep local copies of documents in my Local.

Really enjoy how easy it is to manage permission, share data, information, and track progress as a company and/or teams.

Not the prettiest interface. which is certainly not a huge factor considering the functionality.

We're able to document processes, research and plan out projects, and create workflows all in the same place. By creating team spaces and company pages, we're able to keep everything transparent with everyone on the same page.

Confluence is an absolutely fantastic tool for maintaining clear communication throughout a JIRA project.

It's a bit difficult to customize. More than a few co-workers have called the user interface "ugly"

Confluence allows my team to collaborate on style guides and how-to processes so that we can stay on the same page.

Confluence reduces holding several documentation in various folders. I have organize my task's stories for each of the projects linked to the folders within JIRA. Every folder/story has a structure content, plus stories are accessible to everyone in the team. My team members know exactly where to look for when they need information on specific tasks. Also, new members are able to see the documentations about a task right out of box and learn the requirement .

hum, none. I do not have any issues with it since I have been using it in every consulting projects. It was requited to have experience with it.

It provides excellent visibility into my web development projects. 1- Tracking and managing the changes in a project. 2- Translating requirements into JIRA stories with just a click on a link. 3- Technical decisions in Confluence is easy and it makes releases automatic. 4- Also adds history logs for each release in JIRA.

Easy to use and very robust gadgets you can use out of the box. Easy to publish the page after you have made updates. Easy to access in combination with JIRA software.

Not able to allow all company members to access it unless they have a specific license, used to be able to have view only access as long as you had a JIRA license.

Central location for important documentation.

Confluent is very easy to use and has a friendly look and feel. Is very useful to use for share documents, write notes, manage several projects.

I don't have a lot of bad things by the moments. In my opinion one or things that confluence improvement is the navigation

I am working a lot of projects. The main benefits is that easy to share and show your projects

The ability to have many people connected to one thing and get updates real time

Limited capabilities. Could just be my access though.

We are able to keep technical documentation available and easily editable.

I love how easy it is to use and link tasks and stories

Searching could be a little better but I learned the queries for JIRa

It allows for my team to collaborate and the project to store all progress on this software

Ability to create spaces to manage documentation and robust Search feature

At this point, there is nothing that I don't like

Knowledge base articles

The ability to quickly visualize all the current projects on going, any changes being made. The ability to quickly and easily add individuals to conversations, a lot of built in automations/effects can be added. Ability to have personalized users that are fun and easy to use. You can easily link projects, assign ownership, users, priorities, ratings etc. The visualizations are rich and intuitive.

The search function is a bit dated, in the sense that the syntax needs to be very specific to the query, otherwise you will be drowned in irrelevant data. Much like Google search has hidden commands, e.g. Site: or using "quotes to find" exact search terms etc.

The ability to quickly provide updates and comments on a wide variety of projects, releases, updates, fixes, etc.

Confluence creates a central hub for requirements documentation. It's a great tool, easy to use and very flexible.

I wish you could create custom blueprints on the cloud version.

The only drawback would be the lack of customizations on the cloud hosted version - specifically not being able to create cuatom blueprints.

Very organized and user-friendly. Anyone from admin to developer can use it easily.

It can seem complex at first. It seemed daunting at first.

We have a go to stop for all of our business needs from HR to troubleshooting with our product.

We document several of our internal proto type designs for peer reviews and cross functional team sharing. Excellent for receiving feed back and educate end users. Prior to Confluence, we were using a variety of different tools and online platforms, including: A shared network of folders for client assets and project documentation A proprietary knowledge base for internal document management Outlook contacts to manage client information A forum to internally share announcements and information about projects With Confluence, we can now manage all of these functions with a single online platform that is easily accessible from the office or when we work remotely. No remote connection required.

Features under security must enable more.

Business documentation Technical documentation, Design documentation.

Confluence equips our team with tools to improve communication and efficiency. I love using meeting notes to document important conversations & set next steps. It's very helpful being able to look back on a previous conversation to see if any important decisions were made. I used Confluence to create an "internal knowledge database" for my team. It has saved all of us time-- instead of bothering each other with questions, we can each search in Confluenc for the answer. Confluence is my project management tool. I use it to create project briefs, set timelines, assign tasks & due dates to teammates, etc. Overall, I'd recommend Confluence to anyone. It's a robust organization/communication tool that's extremely user-friendly without sacrificing visual appeal.

I wish there were even more visual element options. I also wish Confluence integrated more with Slack.

Confluence saves us time & money by eliminating redundant communication. Using Confluence to document frequently asked questions, meetings, decisions, processes, etc., we've saved time explaining the same thing over & over (or asking the same question repeatedly). Now that my team is equipped with our internal knowledge base, they spend less time scouting the internet / asking me for help with their questions. They now spend more time on the phone with clients, generating revenueZ

I use confluence on a daily basis to brush up on tasks and update procedures as needed. I've never had to hunt for a help page or FAQ.

Literally no downside. Everything is just how you'd expect it to be.

I deal with credit card disputes and th different brands have varying methods of interaction. Confluence is a great way to keep specific steps and requirements up to date and easy to access.

the ability to collaborate on documentation and projects.

I can't think of anything off the top of my head.

Confluence provides my company with the ability to collaborate worldwide and get pertinent information quickly and effectively betweens teams, not only those that are in different locations, but teams within the organization.

I like the interface which allows easy collaboration between team members.

Nothing! I like it this way. Convenient and simple.

All the process documentation is being done on confluence. This is giving us a convenient and efficient manner of being on the same page, literally!

Spot on, analytics is very good, scheduling is perfect

Can't remove articles that are not in my interests to share

Correct social media content being delivered to the public

Can create detailed step-by-step guides even if you are not a pro web-designer but have an idea how should look to be understood by new users. Use not only text and bullets lists, but embed screenshots and video-guides for engaging "how to" stories. Can easily link to an email and share with a user so that he can go further and find more options, as I can sequence articles.

Well, it is not a true website and there is no an option to call support for more details (or I did not find it so far).

Keep up to date articles about our products and "how to" guides so that our customers can easily found answers. There is not need to write long explanations every time you get a question, just share a link to an article. Also, it saves time (during a call) if a customer is not computer savvy and prefers to follow instructions, which he/she can look at.

My favorite part about confluence is that I'm able to add any type of content to a page and customize the layout.

The biggest problem I've had with Confluence is the interface. It wasn't as user-friendly as it could have been. Recently however, Atlassian updated the UI and it's way easier to use.

It's been really useful to keep track of all documents & info related to a project in one place, and being able to share that with a team.