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Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
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Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
Confluence Media
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Confluence Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 18, 2026
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3,708 Confluence Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Oct 03, 2023
 Source
Overall Rating:
5.0
Jamie C. avatar
Jamie C.
Digital Marketing Manager
Share
"A remote friendly workspace."
What do you like best about Confluence?

Confluence's ease of use is one of the major reason why we use it for knowledge management in my company and this is among the things I like best about it. The confluence platform comes with easy navigation , which makes it very intuitive for creating , sharing and organizing important team notes. I like how Confluence offers multiple layers of security and access control to ensure that only authorized parties have access to information we share on the platform, which are sometimes sensitive.

What do you dislike about Confluence?

While I have encountered external teams we collaborate with, who have attempted using Confluence for project management purposes, my team's use of Confluence is restricted to knowledge management only. As far as our use of Confluence for knowledge management is concerned , I have had a satisfactory experience with it.

What problems is Confluence solving and how is that benefiting you?

Confluence is currently used within my department, as a central repository where important information related to the day to day functioning of my department is saved. Having access to an easy to access centralized repository where important informational resources are stored, eliminates the need to search through disorganized files and emails, to find relevant documents on a daily basis. Thus, Confluence saves us time and reduces the chances for errors as far as locating vital files needed to function within my department is concerned.

Mid Market (51-1000 emp.)
Sep 26, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"confluence is the best documentation and info addon"
What do you like best about Confluence?

it makes gathering and ordering info and docs easier for the project to proceed , and it is used day by day

What do you dislike about Confluence?

so far i didn't have any issue with it , so far so good

What problems is Confluence solving and how is that benefiting you?

in any project different people work on differen stuff , confluence makes it easy to share knowledge between team members

Mid Market (51-1000 emp.)
Sep 22, 2023
 Source
Overall Rating:
5.0
Lisa O. avatar
Lisa O.
Senior Frontend Developer
Share
"Confluence brings knowledge collaboration to life."
What do you like best about Confluence?

Confluence comes with excellent built-in document management features that empowers my team to save , structure, and distribute documents from a centralized location. This convenience allows members of my team to access vital project information and documentation whenever it is required, thereby connecting our daily workflow to our internal collaboration processes.

What do you dislike about Confluence?

Few professionals that I have interacted with, they faced challenges with using Confluence because their teams tried using Confluence as a project management software , even though it primarily functions as a collaborative and documentation hub, that should be integrated with a standard project management software.

What problems is Confluence solving and how is that benefiting you?

Used primarily as a collaboration and documentation tool , Confluence facilitates teamwork and the sharing of knowledge within my organization. We use it to document project plans, keep track of project-related information, and collaborate on various aspects of team and departmental projects.

Enterprise (> 1000 emp.)
Sep 16, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Confluence is like an internal Wikipedia for an Organisation"
What do you like best about Confluence?

It's a very useful tool for writing documentation for all projects within an Organisation. Moreover, one can add comments on a particular Confluence page. It is great for keeping all documents at one place for everyone to reference,

What do you dislike about Confluence?

Navigation and searches can be made a bit more robust and accurate. Sometimes, after searching for a particular keyword, the page seems stuck.

What problems is Confluence solving and how is that benefiting you?

Handy tool for documentation and agile workflow. The page versioning and history features are the icings on the cake. It also allows collaboration features for different team members working on the same project.

Mid Market (51-1000 emp.)
Sep 11, 2023
 Source
Overall Rating:
5.0
RP
Ramadan P.
Founder
Share
"One of the Best Online Data base"
What do you like best about Confluence?

Easy to integrate with other Software and websites making it easier to access with one click to the right page, reduce the time of screeching and look for some details.

What do you dislike about Confluence?

Some of the pages reload a lot and take time especially if they have some videos dispute a faster inter in use. - The access and permissions are not optimized and secure to a great level, making it easier for any members to edit and delete some data and pages.

What problems is Confluence solving and how is that benefiting you?

Reducing the error and critical mistakes in providing wrong information and links etc, with the new feature and easy access to the shortcut feature, Highlighting updates and promotion info in the shortcut helps the members and company relationships with the customer.

Enterprise (> 1000 emp.)
Sep 06, 2023
 Source
Overall Rating:
5.0
PM
Pushpanjali M.
Analyst
Share
"Version control and File management, storage and tracking"
What do you like best about Confluence?

It helps me efficiently store and track files for the projects of the team

What do you dislike about Confluence?

Nothing for now. The experience has been great so far for my team.

What problems is Confluence solving and how is that benefiting you?

It helps me save all the knowledge base of my product at one place so that everyone in my organization can access the repository without much hassle.

Mid Market (51-1000 emp.)
Aug 31, 2023
 Source
Overall Rating:
5.0
Sam J O. avatar
Sam J O.
Senior Business Development Manager
Share
"Team up with Confluence. A top collaboration workspace."
What do you like best about Confluence?

There so much to praise Confluence for. First is how it bring us together to one common work space giving us the best space for us to work cohesively together and collaborate as a team. There are well and simply formulated self-support articles which make it easy for us to understand how we can maximize our use of the available functions. Again, Confluence always keep all our information and data safe and secure by use of enterprise-grade security features such as encryptions to keep off security threats. Using Confluence to keep our information in a central workspace has been a big boost towards streamlining how we go about with our day to day activities and other big projects. With everything there, it becomes easy to make sure we remain committed to the right direction and we never loose our focus on the things that really matters.

What do you dislike about Confluence?

Perfect might be rare but for me i believe i have seen perfection in Confluence. My entire journey using this tool has been nothing short of remarkable and magical.

What problems is Confluence solving and how is that benefiting you?

We found a safe workspace in Confluence which allows us to come together and collaborate effectively on our projects and other tasks within our organization. Confluence has played an important role in our organization by helping us connect everything and everyone so has to have a common goal line and point of focus. This has really transformed the wat things are done helping gain an upper hand in terms efficiency, conveniency and productiveness.

Enterprise (> 1000 emp.)
Aug 28, 2023
 Source
Overall Rating:
5.0
JV
Jo V.
Customer Support
Share
"Easy navigation"
What do you like best about Confluence?

We used Confluence internally. It's helpful to find projects or FAQs. We use Confluence also for project handover summaries especially if there's someone who is going to have a long leave.

What do you dislike about Confluence?

No really a dislike but user interface could be updated or something? Confluence is a great app actually and aside from the UI, I don't think there's something I dislike about it.

What problems is Confluence solving and how is that benefiting you?

FAQs and we easily find them with Confluence.

Mid Market (51-1000 emp.)
Aug 23, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Here to stay"
What do you like best about Confluence?

We've been using confluence for as long as I remember. There is no platform that allows to create an internal wiki better than confluence. The long lasting reputation and quality from atlassian never let us down.

What do you dislike about Confluence?

We used confluence server for a long while before we made the call to move to cloud. Due to reasons likely of our own the server version was never 'fast enough', however if done properly it can be a very powerful tool. Cloud version is definitely better when it comes to managability and speed.

What problems is Confluence solving and how is that benefiting you?

We document every process, app, service, vendor, and many more using confluence. It is essential not only to our tech team but also the entire org with everyone documenting all sorts of things relevant to their departmnets.

Mid Market (51-1000 emp.)
Aug 21, 2023
 Source
Overall Rating:
5.0
Ihor Z. avatar
Ihor Z.
Cloud Infrastructure Engineer & Developer
Share
"The great application for strengtening the teams collaboration"
What do you like best about Confluence?

I like the useful and quite handy interface and the amount of help and FAQ information on the online forums and resources. The interface is more intuitive than with the similar software platforms, such as Bitrix24 or Notion.

What do you dislike about Confluence?

CVE-2021-26084 vulnerability found in Atlassian Confluence was quite disappointing, but as it is already fixed - nothing to worry about. I would like to see improvements in security and maybe provide results of international & trustworthy pentesting labs to see that everything is fine now.

What problems is Confluence solving and how is that benefiting you?

We have used Confluence as a platform for changing the project ideas and information within the project teams. Perhaps, if we had used more applications from the same vendor, except Jira and Confluence - the overall usability of this combination will be even higher.

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