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Confluence Reviews & Product Details

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
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What Confluence is best for?
How does Confluence compare to Notion?
What are the pros and cons of Confluence?
Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI-Powered Suggestions
APIs and SDKs
Alerts and Notifications
Analytics and Reporting
Automated Workflows
Bulk Editing
Collaboration Tools
Content Categorization
Content Management
Content Recommendations
Custom Fields
Customizable Templates
Document Import/Export
Feedback and Comments
Image and Video Support
Integration Capabilities
Knowledge Sharing
Mobile Accessibility
Multi-language Support
Real-Time Updates
Role-Based Access Control
SEO Optimization
Search Functionality
Self-service Portal
Single Sign-On (SSO)
Third-party Integrations
Ticketing System Integration
User Permissions
Version Control
WYSIWYG Editor
Confluence Media
Jira video thumbnail
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Confluence Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: March 18, 2026
Confluence Knowledge Base Software logo
3,708 Confluence Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Jun 10, 2022
 Source
Overall Rating:
5.0
Shalinder K. avatar
Shalinder K.
Application Support Analyst
Share
"review for confluence"
What do you like best about Confluence?

we use confluence as a solution repository and articals management where everyone can contribute to knowledgebase. I like how simple it is to use and navigate around.

What do you dislike about Confluence?

I do not dislike anything as I never had any issues with this software

What problems is Confluence solving and how is that benefiting you?

As said, we utilize confluence for solutions management, write articals, place for nee releases, so we are doing alot with confluence.

Mid Market (51-1000 emp.)
May 26, 2022
 Source
Overall Rating:
5.0
Arpan J. avatar
Arpan J.
System Engineer
Share
"Very efficient tool for team collaboration and centralized workspace"
What do you like best about Confluence?

Confluence is a very well designed tool by Atlassian, which helps teams to have common workspace with knowledge sharing.

What do you dislike about Confluence?

Though pros can easily outweigh cons, I personally feel Confluence needs a better way of searching and recently it became little slower for day to day usage.

What problems is Confluence solving and how is that benefiting you?

As said before, our team use it for managing multiple SOPs or Procedure documents which is commonly used by multiple vendors.

Mid Market (51-1000 emp.)
May 12, 2022
 Source
Overall Rating:
5.0
Juan M. avatar
Juan M.
Operations Supervisor
Share
"One place for you"
What do you like best about Confluence?

Confluence provides all the information related to your project, program, company, etc... in a single place and acts as a knowledge base, website or guide for your product or service.

What do you dislike about Confluence?

The tool is a bit difficult the first time you use it and requires some digging before getting used to it. It needs to have a more intuitive UI for easier access.

What problems is Confluence solving and how is that benefiting you?

It's currently helping our team have knowledge base articles, SOPs, and a process update portal. It's provided a way to centralize all the information in a single place with easy access for everyone involved in the project.

Small Business (50 or fewer emp.)
May 08, 2022
 Source
Overall Rating:
5.0
Sajidur R. avatar
Sajidur R.
Lead Software Engineer
Share
"One of the best document and document version management tools I have seen forever."
What do you like best about Confluence?

I can easily manage document versions, and comment and share with others. Can import docs, best searching options.

What do you dislike about Confluence?

Need some categories document. Also sometimes problems when importing docs to confluence. It's sometimes give us unwanted search result

What problems is Confluence solving and how is that benefiting you?

In my daily life of software development using confluence to manage requirements docs

Enterprise (> 1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
AM
Agustina M.
Benefits & Rewards Sr Manager
Share
"Amazing tool to keep all relevant Company Documents & Processes"
What do you like best about Confluence?

It´s like having google for any corporate document or process that you need to find

What do you dislike about Confluence?

nothing is missing from this product. I completely like it

What problems is Confluence solving and how is that benefiting you?

It´s like having google for any corporate document or process that you need to find. It definitely makes you more productive.

Mid Market (51-1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
MS
Matthew S.
Commercial Account Executive
Share
"Confluence Review"
What do you like best about Confluence?

Ability to easily search for internal documentation

What do you dislike about Confluence?

Sometimes things get cluttered if not updated properly

What problems is Confluence solving and how is that benefiting you?

Lacking a centralized area to manage all internal content

Small Business (50 or fewer emp.)
Apr 16, 2022
 Source
Overall Rating:
5.0
Warren C. avatar
Warren C.
Account Director
Share
"Enterprise grade content management"
What do you like best about Confluence?

Easy to use and able to scale across a large enterprise as easily as a startup.

What do you dislike about Confluence?

limited mobile apps, no native desktop app

What problems is Confluence solving and how is that benefiting you?

Building a library of standard operating procedures.

Enterprise (> 1000 emp.)
Apr 07, 2022
 Source
Overall Rating:
5.0
JK
Joanne K.
Senior Linux Administrator
Share
"Confluence"
What do you like best about Confluence?

Easy to use. Can link it to stories and tasks. It can also track changes to documents

What do you dislike about Confluence?

Not much honestly. I love the product. I would like to bring it to where I work now.

What problems is Confluence solving and how is that benefiting you?

Documention library

Enterprise (> 1000 emp.)
Apr 06, 2022
 Source
Overall Rating:
5.0
Adriene R. avatar
Adriene R.
Project Manager And Business And Process Analyst
Share
"Great way for project teams to tie user stories and requirements to Jira sprints"
What do you like best about Confluence?

Easy to use and author documents for my clients to read. Once they have reviewed requirements, they can sign off and i can create Jira tickets directly.

What do you dislike about Confluence?

I would like the ability to assign simple tasks to more than one person, one person as the primary accountable, but others as responsible for a task

What problems is Confluence solving and how is that benefiting you?

The ability to centrally house our functional requirements and technical documentation on one platform and tie that to development has made a huge impact

Small Business (50 or fewer emp.)
Apr 03, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My experience using Confluence"
What do you like best about Confluence?

It is a great platform to centralize all our team documentation of our orpducts/projects. Ir is easier to find it and mention people to help contribute on our pages.

What do you dislike about Confluence?

I think it is a good tool, and there is anything that I dislike at this point.

What problems is Confluence solving and how is that benefiting you?

We use it to centralize all our documentation of our products, and we have it linked with Jira, what makes everything easier. It is faster to find what we are looking for and it is available fo all.

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