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4.1
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Confluence Reviews: 4.1/5 — Solid Choice

Confluence Overview
What is Confluence?

Confluence is a collaboration and knowledge management platform. It is often used by teams to create, organize, and share content within organizations in a seamless and centralized way. Confluence offers tools such as knowledge base creation, document collaboration, as well as task management tools that allow teams to work together more efficiently. It also provides a central hub where users can share and collaborate with ease.

Company Atlassian
Year founded 2002
Company size 5001-10,000 employees
Headquarters Sydney, NSW
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Confluence Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, On-Premise Linux, On-Premise Windows
Training Documentation
Languages English
Confluence Features
AI / Agent assistance (drafting, summarizing, recommending content)
AI-Powered Suggestions
Alerts and Notifications
Analytics and Reporting
Analytics / usage tracking (search, read stats)
API / integrations / automations
APIs and SDKs
Automated Workflows
Bulk Editing
Collaboration Tools
Compliance (GDPR, SOC, HIPAA, etc.)
Content Categorization
Confluence Media
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Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 02, 2026
Confluence Knowledge Base Software logo
3,708 Confluence Reviews
4.1 out of 5
Enterprise (> 1000 emp.)
Sep 29, 2022
 Source
Overall Rating:
5.0
YP
Ycaro P.
Estágiario
Share
"Confluence avaliation"
What do you like best about Confluence?

It is a tool that allows the same integration of people as Miro, however, with the use of pages, not plates.We were able to attach the meetings via links and we left the flowcharts as well.

What do you dislike about Confluence?

One thing I don't like about confluence is that we always need to be logging in to edit the panels, it's hard to stay connected to the site. We also have few options for editing the panels.

What problems is Confluence solving and how is that benefiting you?

Confluence is currently being used as a library at my company. There, we store our learning content and share work information. Performance had a big increase as we got organized and gained time.

Mid Market (51-1000 emp.)
Sep 27, 2022
 Source
Overall Rating:
5.0
DM
Dani M.
Customer Success Associate
Share
"Organize all your information in just one place"
What do you like best about Confluence?

The capacity that Confluence offers to organize and edit documentation online is great.It is also an amazing tool for creating documents and then sharing them with team members to view and collaborate. My top 2 things I enjoy are: 1. Being able to organize information to my liking 2. Getting ideas and knowledge out of peoples' heads and shared 3. Templates!!

What do you dislike about Confluence?

Sometimes, searching for a specific document or topic is not as easy as you may think. I have had times when I need to use over 5 keywords to finally find what I was looking for, which can be time-consuming. There is also an issue when trying to edit a document while someone else is editing. The feature does allow users to access the document and save it, however, you are unable to see the changes happening in real-time until you refresh the page.... which can result in a loss of edits and information.

What problems is Confluence solving and how is that benefiting you?

Confluence is an excellent knowledge base tool that Keeps documentation well organized and in a single go-to location. What is mostly great about this, is that it enables sharing and insights across different departments, which makes it easier to understand the process and steps. Confluence is like my own little Wikipedia/Google search for the company I currently work at because it is literally the central resource for all documentation within the company and I don't know what I would do without it... I also think it is very reliable and robust, user-friendly, and easy to use.

Mid Market (51-1000 emp.)
Sep 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent documentation solution for collaboration!"
What do you like best about Confluence?

Confluence is very user-friendly, so there is no need to spend time and money on employee training and learning. Integration with other collaboration tools. The user interface makes it easy to setup, navigate, and use.

What do you dislike about Confluence?

It has a good search engine by syntax but not by context. Limited mobile functionality compared to web-based.

What problems is Confluence solving and how is that benefiting you?

Confluence provides a variety of team collaboration solutions that are essential for productivity growth.

Small Business (50 or fewer emp.)
Sep 15, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Confluence is the perfect place for documentation and collaboration"
What do you like best about Confluence?

My favorite part of confluence is that I can use pre-made templates on projects, that act both as guides and make the documentation process much faster.

What do you dislike about Confluence?

I wish there was a meta page where you could see all confluence spaces in one page with the latest updates, kind of like a daily overview.

What problems is Confluence solving and how is that benefiting you?

Confluence allows me to collaborate with the rest of the team when we are all working remotely. It helps with agility and efficiency.

Mid Market (51-1000 emp.)
Aug 08, 2022
 Source
Overall Rating:
5.0
BP
Bhavesh P.
D
Share
"Confluence"
What do you like best about Confluence?

Amazing tool to use to report/communication/ present

What do you dislike about Confluence?

Would be good to allow more dynamic ranges to edit pages and make it more customisable

What problems is Confluence solving and how is that benefiting you?

allow to centralise all our documentation in 1 single place which is super easy to access

Mid Market (51-1000 emp.)
Aug 05, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"User friendly"
What do you like best about Confluence?

It's easy to use and has a fun and clean interface. the app is helpful for when I am on the go as well to be able to work without my laptop. It allows for emojis, useful layouts, etc. The jira connections also make it helpful

What do you dislike about Confluence?

The challenge sometimes is getting adoption to confluence, but once people start they don't stop

What problems is Confluence solving and how is that benefiting you?

It is helping the organization as a whole get alignment. Comment functionality also helps.

Mid Market (51-1000 emp.)
Aug 04, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Experience in using Confluence"
What do you like best about Confluence?

Creating pages and attaching macros. I like that it has many options.

What do you dislike about Confluence?

sometimes it is hard to navigate to modify your pages

What problems is Confluence solving and how is that benefiting you?

It helps to document my work and progresses and share to my colleagues and management

Enterprise (> 1000 emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great application for collaborative work"
What do you like best about Confluence?

Option to attach multiple format attachments Easy of navigation

What do you dislike about Confluence?

Some times updation of information after page edit is not seamless.

What problems is Confluence solving and how is that benefiting you?

Daily work driver, documents preparation, requirement documentation

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Document Like a Pro"
What do you like best about Confluence?

The Interface is Easy to Use Version management is Good , Easily can rollback and Track Changes. Easy to createTabular structures and Embed Images. Links works as Expected. Can REad Documents without Downloading. Role Group Access

What do you dislike about Confluence?

Whne it come to create Flowcharts / Flow diagrams - the Interface lags - Need a good allignment mechnism , auto arrange option.

What problems is Confluence solving and how is that benefiting you?

Collabration among teams and Stake Holders Version Maintainenece of Docs. Repository of Artifacts across the Organization Better version maintanence and TRacking ability

Enterprise (> 1000 emp.)
Jul 29, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Review on Confluence Wiki"
What do you like best about Confluence?

Confluence provides best in calss integrations with all the tools like Gliffy and all the Atlassian tools. We can use macros to customizes pages. Confluence is like a wiki where we can store all the documentaion

What do you dislike about Confluence?

Plugins are charged based on Confluence user license base. If you want to use plugin like Gliffy just for 10 people and if your Confluence license is 3000 users then you will have to purchase Gliffy for 3000 users. Plugin lincensing pattern is worst.

What problems is Confluence solving and how is that benefiting you?

We always store meeting points, technical documentations, KT docs in Confluence. It's user-friendly.

Enterprise (> 1000 emp.)
Jul 27, 2022
 Source
Overall Rating:
5.0
Prajwal C. avatar
Prajwal C.
Application Development Analyst
Share
"Documentation Management"
What do you like best about Confluence?

The user interface is perfect irrespective of whether you are a beginner or a professional. It is an amazing documentation management tool. Easy to share with your team and colleagues. Access control is one of the key features.

What do you dislike about Confluence?

Pricing could be made more economical so that it addresses an even wider reach audience. Apart from that, it is almost as good as one can expect the tool to be.

What problems is Confluence solving and how is that benefiting you?

Collaborative editing enables teams to work together on a document at the same time in addition to these changes being made in real-time. Can be used for documentation in multiple file formats.

Enterprise (> 1000 emp.)
Jul 21, 2022
 Source
Overall Rating:
5.0
AG
Aditya G.
Associate Software Engineer
Share
"Confluence : A Great Documentation Tool"
What do you like best about Confluence?

Confluence has made Documentation and Knowledge sharing among colleagues really efficient and simple. I could attach documents and links and create Nested Pages for the organising of all the information.

What do you dislike about Confluence?

The search feature should be improved, More precise and better results and could introduce some features like advanced search according to Strings with Special Characters or Search according to Regular Expression. There should have been an Autosave feature for updating the page in Real-time.

What problems is Confluence solving and how is that benefiting you?

It has really helped in knowledge sharing across different teams and business units of a product and more. The accessibility to the pages can be restricted on the basis of user authentication and rights provided to a team. Creating Different Child Pages under a Parent page is really helpful for organizational purposes.

Mid Market (51-1000 emp.)
Jul 19, 2022
 Source
Overall Rating:
5.0
T.
Tuğçe Nur .
Software Support Specialist
Share
"Keeping documents in order"
What do you like best about Confluence?

You can create a page for your whole team and you can search for a keyword within the all documents you saved in confluence. And the team is also able to reach and share urls

What do you dislike about Confluence?

Only thing, while editing a page, you cannot see the other pages you have already saved or listed on the left panel. You need to open them in another tab.

What problems is Confluence solving and how is that benefiting you?

We use it as a know-how drive for our work so that every team member is able to reach. Also, we have created a page for each of our client and we keep the details like credentials and creating dates

Mid Market (51-1000 emp.)
Jul 17, 2022
 Source
Overall Rating:
5.0
TG
Tolga G.
Software Support
Share
"Confluence Feedback"
What do you like best about Confluence?

You can create multiple pages, main pages and subpages to be able to track every partner and their subpartners. You can keep data and give access to the correct person by selecting correct places to display.

What do you dislike about Confluence?

It can be easy to adjust the pages. When adding tables, and when organizing things on the page, it creates some issues. And sometimes due to huge data, it creates lags on the page.

What problems is Confluence solving and how is that benefiting you?

We use it for trainings and to track the all process of our workload.

Enterprise (> 1000 emp.)
Jul 17, 2022
 Source
Overall Rating:
5.0
Devaki P. avatar
Devaki P.
Senior Quality Analyst
Share
"Best software to use for all your documentation"
What do you like best about Confluence?

It's very easy to use, we can track history, I can upload video as well in the page still it is lightweight.

What do you dislike about Confluence?

Should have more customisation feature and if it will ad the feature for designing architecture for software then it will be the best one

What problems is Confluence solving and how is that benefiting you?

All my documents are at one place and it has the hierarchy so it's very easy for everyone manage and even use any document they want

Small Business (50 or fewer emp.)
Jul 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Good company wiki"
What do you like best about Confluence?

Collaboration in one place? team is on the same page

What do you dislike about Confluence?

Task management can be tricky, Cloud version is full of limitations

What problems is Confluence solving and how is that benefiting you?

Keeping all the company documentation secure

Enterprise (> 1000 emp.)
Jul 06, 2022
 Source
Overall Rating:
5.0
AC
America C.
Senior Director Marketing Strategy
Share
"Confluence we have access to information in real time"
What do you like best about Confluence?

The program also allows you to create, organize and monitor tasks, as well as comment and edit them in real time. It integrates seamlessly with other applications such as Google drive, which is widely used among employees. Being able to track files uploaded to the program is perfect, so I know who opened it and who edited it.

What do you dislike about Confluence?

I feel that the mobile version should be improved, because it does not have all the functions of its web version, it is only limited to the basic tools. The program is protected under a role structure that, although it protects the documents very well, makes the work difficult, since not only the documents, but also the users must be authorized. But in general terms, the program is very outstanding and every small error we have detected has been solved by the technical team.

What problems is Confluence solving and how is that benefiting you?

We use this software so that our remote and office employees can easily find all the information they need for their daily work. We love the program because you can upload any type of files, videos, audios, documents, pdf and more, quickly. Also the hierarchical way in which all the information is organized makes it much easier to find the documents we need.

Enterprise (> 1000 emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"one of the best knowledge app"
What do you like best about Confluence?

Designing, UI, easy to use, directory hierarchy

What do you dislike about Confluence?

There is nothing that I dislike in Confluence.

What problems is Confluence solving and how is that benefiting you?

Documentation, Follow-up, archive

Mid Market (51-1000 emp.)
Jul 05, 2022
 Source
Overall Rating:
5.0
CM
Charles M.
People & Safety Business Partner
Share
"Remote team workspace solution of this era"
What do you like best about Confluence?

It makes it easy for team in and outside my organization to collaborate on ideas in one single place.

What do you dislike about Confluence?

No issues detected so far and I use Confluence on a daily basis.

What problems is Confluence solving and how is that benefiting you?

Enhances actionable meeting notes, project planning and sharing announcements in one space.

Mid Market (51-1000 emp.)
Jun 29, 2022
 Source
Overall Rating:
5.0
Sai shivan J. avatar
Sai Shivan J.
Associate Consultant
Share
"Confluence is the best for documentation"
What do you like best about Confluence?

Confluence is very useful for maintaining The notes and modules for a very specific environment and isthe most secure to access the permissions for the whom required to get that proper docand easy to maintain the task accordingly and can share easily

What do you dislike about Confluence?

Confluence sometimes it works very slow and confusing between the pages and environments sometimes it's the best to have some kind of option touser friendly and to understand

What problems is Confluence solving and how is that benefiting you?

It is more benefiting for me to open the requirements and task to perform and maintain easily in the one platform like confluence for every environment with lots of security

Mid Market (51-1000 emp.)
Jun 10, 2022
 Source
Overall Rating:
5.0
Shalinder K. avatar
Shalinder K.
Application Support Analyst
Share
"review for confluence"
What do you like best about Confluence?

we use confluence as a solution repository and articals management where everyone can contribute to knowledgebase. I like how simple it is to use and navigate around.

What do you dislike about Confluence?

I do not dislike anything as I never had any issues with this software

What problems is Confluence solving and how is that benefiting you?

As said, we utilize confluence for solutions management, write articals, place for nee releases, so we are doing alot with confluence.

Mid Market (51-1000 emp.)
May 26, 2022
 Source
Overall Rating:
5.0
Arpan J. avatar
Arpan J.
System Engineer
Share
"Very efficient tool for team collaboration and centralized workspace"
What do you like best about Confluence?

Confluence is a very well designed tool by Atlassian, which helps teams to have common workspace with knowledge sharing.

What do you dislike about Confluence?

Though pros can easily outweigh cons, I personally feel Confluence needs a better way of searching and recently it became little slower for day to day usage.

What problems is Confluence solving and how is that benefiting you?

As said before, our team use it for managing multiple SOPs or Procedure documents which is commonly used by multiple vendors.

Mid Market (51-1000 emp.)
May 12, 2022
 Source
Overall Rating:
5.0
Juan M. avatar
Juan M.
Operations Supervisor
Share
"One place for you"
What do you like best about Confluence?

Confluence provides all the information related to your project, program, company, etc... in a single place and acts as a knowledge base, website or guide for your product or service.

What do you dislike about Confluence?

The tool is a bit difficult the first time you use it and requires some digging before getting used to it. It needs to have a more intuitive UI for easier access.

What problems is Confluence solving and how is that benefiting you?

It's currently helping our team have knowledge base articles, SOPs, and a process update portal. It's provided a way to centralize all the information in a single place with easy access for everyone involved in the project.

Small Business (50 or fewer emp.)
May 08, 2022
 Source
Overall Rating:
5.0
Sajidur R. avatar
Sajidur R.
Lead Software Engineer
Share
"One of the best document and document version management tools I have seen forever."
What do you like best about Confluence?

I can easily manage document versions, and comment and share with others. Can import docs, best searching options.

What do you dislike about Confluence?

Need some categories document. Also sometimes problems when importing docs to confluence. It's sometimes give us unwanted search result

What problems is Confluence solving and how is that benefiting you?

In my daily life of software development using confluence to manage requirements docs

Enterprise (> 1000 emp.)
Apr 21, 2022
 Source
Overall Rating:
5.0
AM
Agustina M.
Benefits & Rewards Sr Manager
Share
"Amazing tool to keep all relevant Company Documents & Processes"
What do you like best about Confluence?

It´s like having google for any corporate document or process that you need to find

What do you dislike about Confluence?

nothing is missing from this product. I completely like it

What problems is Confluence solving and how is that benefiting you?

It´s like having google for any corporate document or process that you need to find. It definitely makes you more productive.

Mid Market (51-1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
MS
Matthew S.
Commercial Account Executive
Share
"Confluence Review"
What do you like best about Confluence?

Ability to easily search for internal documentation

What do you dislike about Confluence?

Sometimes things get cluttered if not updated properly

What problems is Confluence solving and how is that benefiting you?

Lacking a centralized area to manage all internal content

Small Business (50 or fewer emp.)
Apr 16, 2022
 Source
Overall Rating:
5.0
Warren C. avatar
Warren C.
Account Director
Share
"Enterprise grade content management"
What do you like best about Confluence?

Easy to use and able to scale across a large enterprise as easily as a startup.

What do you dislike about Confluence?

limited mobile apps, no native desktop app

What problems is Confluence solving and how is that benefiting you?

Building a library of standard operating procedures.

Enterprise (> 1000 emp.)
Apr 07, 2022
 Source
Overall Rating:
5.0
JK
Joanne K.
Senior Linux Administrator
Share
"Confluence"
What do you like best about Confluence?

Easy to use. Can link it to stories and tasks. It can also track changes to documents

What do you dislike about Confluence?

Not much honestly. I love the product. I would like to bring it to where I work now.

What problems is Confluence solving and how is that benefiting you?

Documention library

Enterprise (> 1000 emp.)
Apr 06, 2022
 Source
Overall Rating:
5.0
Adriene R. avatar
Adriene R.
Project Manager And Business And Process Analyst
Share
"Great way for project teams to tie user stories and requirements to Jira sprints"
What do you like best about Confluence?

Easy to use and author documents for my clients to read. Once they have reviewed requirements, they can sign off and i can create Jira tickets directly.

What do you dislike about Confluence?

I would like the ability to assign simple tasks to more than one person, one person as the primary accountable, but others as responsible for a task

What problems is Confluence solving and how is that benefiting you?

The ability to centrally house our functional requirements and technical documentation on one platform and tie that to development has made a huge impact

Small Business (50 or fewer emp.)
Apr 03, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"My experience using Confluence"
What do you like best about Confluence?

It is a great platform to centralize all our team documentation of our orpducts/projects. Ir is easier to find it and mention people to help contribute on our pages.

What do you dislike about Confluence?

I think it is a good tool, and there is anything that I dislike at this point.

What problems is Confluence solving and how is that benefiting you?

We use it to centralize all our documentation of our products, and we have it linked with Jira, what makes everything easier. It is faster to find what we are looking for and it is available fo all.