Databox Reviews: 4.4/5 — Solid Choice
Databox is a cloud-based business analytics tool that lets users create custom analytics dashboards incorporating data from multiple sources, viewable from any device. The platform is specifically designed for high-level executives, analysts, and marketers, and makes navigation easy through single-click integrations, the advanced settings for unique metrics, and time intervals that can be modified and tailored to your needs.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Databox with other popular tools in the same category.
che è possibile collegare diverse fonti di traffico e funzioni aziendali e riportarle in una dashboard
che le fonti di traffico sono limitate e potrebbero essere migliorate
seguire, controllare e analizzare traffico e attività per decidere azioni e interventi migliorativi
Databox lets me mix together multiple data sources to keep track of activities happening across our clients' marketing and sales funnels. When we start a project and establish KPIs, I also set up internal and client-facing dashboards to track these measures and ensure that we are looking at the same information.
There are a lot of "hidden" features and capabilities that can be hard to learn.
We are able to get better and faster insights for our clients and ensure that we are all looking at the same information at the same time. This helps speed decisions and eliminates guesswork.
The easy that is to set up your dashboards
hmmm, well more documentation for custom dashboard that are not in the template page
providing data visualization to my clients, with databox I don't have to think about building my own interface
The ability to easily show data, to segment data properly, and to organize everything well. LOVE this!!
The zapier integration was a bit complicated to set up and not intuitive, i.e. entering the "|" character to separate title fields as well as needing to push a value w/no title field + a separate value with all title fields, taking up two zap steps, is unnecessary and should be simplified. But once this is solved, the software is AMAZING. All-time.
Visualizing all the data we're getting from multiple sources. Amazing, incredible product.
- Ease of Use - Design - Interaction - Flexibility - Integration - Incredible support
Nothing really. Although some features may be missing, the team is always working on adding them & growing the product.
Data visualisation. We have been able to extract data from platforms that were of no use before, and display them in a meaningful way.
I've used a few business intelligence tools that cost tens of thousands of dollars, but Databox is able to satisfy the needs my small business requires at the fraction of that cost - even free. We currently need to watch our performance on a few platforms and with Databox, we are able to do just this. We intend to add more platforms in the future. Databox already supports these platforms so we know this wouldn't be a problem when it's time to scale
I still can't find anything about Databox that I dislike. I recently introduced it to my team at RegDesk, and it's super convenient to build and use
As a small business, we use several tools, but we also want to be able to view reports in one place. Databox makes this all possible at an awesome price. The ability to carry our analytics on the go. Presenting marketing reports have become a breeze. And the fact that we can scale as we grow or require more is simply awesome.
You can easily integrate a lot of services to have a "bird view" of your online business. For instance, like to connect PayPal, Google Analytics and Facebook Ads to have a quick view of my incoming transactions and expenses. Comparing them to my Analytics Goals helps me to quickly understand my ROI.
It would be nice to have a free version with 4-5 connectors: this will help new customers to get confident with DataBox within a longer period of time.
As I said before, you can quickly have a "bird view" of your ROI on Ads and SEO.
I like the customisability and the simplicity in adding connectors and showing their data. It's really impressive that it took me about 30min's from i signup to everything was up and running. The system really proves that its a must have tool for all startups without a system in place and with ambition to reach a new high. And if you already have such a tool, but this is a cheaper option or solves the purpose betterit takes tops a few hours to setup, so its not even a big investment to get it up and running.
I think its a bit to complicated to make my own data connectors
We are solving a key problem, that being able to follow up on how we are performing in all possible ways, and have that great look into how the business is running, in all apspects. And they way to stream all our data into one board
I love all the different metrics this can track and the integrations. The dashboard is fully customizable and the ability to share & view on mobile phones is great! The integration with Zapier takes a little to understand it, but their support team setup an online meeting with me and walked me through the steps.
It would be great if we could embed the dashboard on our own sites. Not a deal breaker, but just a nice feature. Also, the connection with Zapier is a little cumbersome, but again the support was there to help me out.
Right now I needed a live leaderboard with some different metrics, and this provides it for me.
The out-of-the-box templates! I was able to get dashboards up and running the same day!
Nothing yet. Maybe, it would be nice to export dashboard to PDF for offline access in powerpoint. Not sure if this exists already.
Real time analytics to our marketing and sales team
The flexibility of dashboards and the ease of linking programs to dashboards
Not much really, I would love to see more apps such as coinbase or being able to watch market stocks added to this
Growing instagram followers and watching traffic to my website to refine the process
Databox allows us to have all the important information we need from a range of multiple tools and is so easy to setup. Ive been looking for a platform like this for a long time and have finally found it!
Nothing yet! so far we love everything about it!
We have a visual on all our key metrics instead of having to retrieve them from multiple sources.
Templates that inside them widgets that can be customized.
Wish they had Freshdesk, I'm sure it's coming.
Ability to see revenue from multiple products we sell quickly and easily.
I haven't signed up for the paid version -- yet. Only used the free product, and have found it very impressive for what it offers. I can gather a pretty good set of KPIs from readily available sources. My team can each set up their own databoards, concentrating on what they need to know. It's nice on the eye as well.
The only issue I have, which I don't know whether it's addressed in the paid version, is being largely limited to data from "last 7 days" and "last 30 days" -- with the occasional 14D and MTD windows. No quarterly, six month, this year, last year data. What I'm referring to are the dropdowns in the individual KPIs. It does seem, however, that the "Goals" feature supports some version of historical data, but I haven't used it, so can't comment on that.
Having a lot of what I need to know in one place so I can daily track specific KPIs in an easy-to-use, all-in-one package app. I look forward to hooking up our custom data sources so I'll have *everything* I need.
ability to create your own dashboards - BI
Not much yet. Still implementing the BI functionality but the out of the box reports are great.
Business intelligence, sales reports, google analytics and Mail chimp analytics.
I love the minimal design, the ability to connect multiple sources and have them on the same dashboard. Their existing widgets are really the ones you need, but I can create custom ones if I want, which is great. Overall, a very responsive experience!
Sometimes the app can be a bit buggy (like when I'm trying to update a time period, I have to play with it a little for certain widgets). There's a set grid you can put your widgets in, but it would be a bit easier if there were more squares, as sometimes widgets get too small.
I use it to keep track of my Marketing metrics, and to show the team well performing web pages, CTA clicks, and LinkedIn followers.
Databox is quite efficient and effective platform. Very easy to use and track all of the daily, weekly or monthly KPI's in one place. Analytics, Adwords, social, sales, content at one place gives me flexibility and enough hours to stay focused in getting those numbers correct and as per targets. Almost all connections available for a eCommerce guru like me. The databox team have nailed it by making my Life easier. I am in Love with this tool and started loving my JOB.
There is nothing to hate. There is just LOVE for databox. So what I am writing here is just a request that I need. Free to Paid costing is alot for me. They should provide atleast 1/4 of the pricing what they have listed. The reports color, graphs and customization should have been very easy for business users so they can run this intelligent tool without informing their managers that how and what do they track.
I monitor all the KPI's of the organization and steers my team into the right directions to get the right numbers. Databox have solved my data tracking issue at one place.
As a bootstrapped startup, I love being able to have a one-stop shop for all my metrics. We use them to let us know if we're spending our time and efforts in the right places!
I have a vertical screen (portrait orientation) that I like to display metrics on. Wish I could design for that!
Our startup, Omatum, is trying to tackle big problems in software. To validate our larger software PM product, we're validating with several consumerized micro-apps. Databox allows us to see metrics across these many different apps in one spot. Solves for messy reporting.
I really like the interface and the app is super simple to setup. They are constantly adding new integrations. However, If you are looking for a Google Analytics app that includes Social Media metrics, this is the best choice.
Nothing much. It works how I expected and if I need their customer support, they reply in very short time.
I run a lot of growth experiments. I used to log in to all services, with Databox I have all important metrics in one place. That saves me a lot of time. Consequently, I can focus how to improve results.
I love being able to get to and transfer files from anywhere
Need more people to know about it .and being able to customize a few features yourself would be nice
The main thing , I do things fast and save time! This is my life , I am getting older now and don’t like waisting time.
As a small company, DataBox allows us to quickly review our KPI's for GA, Google Ads, Bing Ads, Hubspot, etc. With minimal effort, we can check the health of our business.
The only dislike is that you need SaleForce Enterprise to view SalesForce metrics and we have SF Professional.
The biggest benefits are that we can quickly see Hubspot and Google/Bing PPC metrics which allows us to better understand what our agency is doing for us and the impact it has on our business.
The ability to create & store template KPI report data walls that can be shared with client accounts to save time in generating reports. The insight wall and alert function also save us a lot of time not having to review the boards and set the rules on which KPI's to be alerted on at certain levels bot positive or negative swings around a goal
Initially, there were bugs with some data cards when you created, so you had to sometimes rebuild reports to get the correct information. However, this has become less frequent, so seems to have been resolved.
Databox has solved essentially two problems for us 1) Helped Reduced our non-billable hours used to collect, collate and prepare monthly reports with screenshots to form multiple software tools. We now have more billable hours available. 2) Improved our internal team communication as with databox dashboards the whole team has access to insights to client campaigns without having to be a specific software tool expert or waiting for our internal meetings to be updated - our reaction to campaign insights is quicker an ultimately helps us add more value to
Our numbers are now dynamic showing percentage changes that help us better understand what's changing
More integrations with development applications so our commercial team can better understand the progress of the tech side of the application
The whole company can see the numbers and changes in marketing, sales, support and more. Helps everyone understand how the business is growing in a super clear way that drives everyone forward.
Databox has a large number of integrations with most of the apps used in sales, marketing and customer service. It's extremely easy to set them up and start pulling data for your dashboards and other reports. The power of doing this is that you get instantaneous views of all of your KPIs and you can customize them to include the most relevant from multiple data sources. This makes analyzing data much easier and a better for coming up with insights. I also really like the notifications and alerts based on goals and thresholds. This keeps you and your team accountable and aware as your efforts yield results or encounter challenges. That enables faster and more flexible response that can turn things around quickly and save both time and money.
There isn't much to dislike. From an agency point of view, Databox is working on custom reporting that would allow you to engage more directly in dashboards with text and graphics. When that capability matures, the tool will be a Godsend for agencies developing monthly or ad hoc reports for their clients.
Monitoring and analyzing sales and marketing data that enables flexible strategic adjustments on a much more timely basis than looking at snapshots once a month. This translates into more efficient use of manpower and budget and also enables faster growth.
All-In-One Reporting tool for SaaS. Super easy to get started and integrate. Data is normalized between data sets. The company leadership is focussed on user input. Strong commitment by full team to be helpful and go the final mile with you. The company is not focussed on selling the product. Their focus is having a product and having the user base get outcomes. It's not about quants. It's about improving action from reporting. So that cultural note is pretty important because this type of product is normally about features and not the true purpose.
The only thing I would like is more flexibility in the colors of the reports. I wish I could style them with CSS. Not a real big deal at this point and I haven't even let them know it. I'm pretty sure if I made the case they'd adjust if it made sense.
Can't stand all the logging in and out of various SaaS products to "cut and paste" reporting. So this saves time. It keeps us plugged into the success of any team we work with. Real Time, templated data sets, and mashups from various SaaS products and point and click integrations make it all happen.
I love the fact that we can quickly see both our agency analytics and our clients' analytics via Databox's mobile dashboards. The ease-of-use makes it realistic to be checking the data on a daily basis. The Datawalls also make it easy to provide our clients with real-time reports.
Overall, we're very pleased with the product and support!
Databox allows us to more efficiently review and report on our clients' analytics which makes our sales and marketing programs more effective because we can focus on continuous improvement.
Visual representation of data makes it much easier to have conversations with clients about their results.
The Databox team is always making updates to include new features or meet requests of users. If I ever have something I don't like, I just submit it to them and it is often changed or fixed!
This helps a lot with catching misconfigurations and aiding in conversations about results with clients.
As a sales manager, I need to be able to keep track of my team's daily, weekly, monthly, and annual sales performance and activity. I'm using HSCRM and Databox makes it easy to visualize the most important metrics from my phone or browser.
The product is always improving but sometimes there are slight delays in the refresh.
My reporting has always been manual and taken a lot of time. Databox has helped me automate my monthly sales reporting so I can spend more time analyzing the data instead of pulling together numbers into spreadsheets.
Easy implementation, all KPIs on one screen and super mobile app. It really helps us to improve our work and stay focused.
We need more than 3 connectors, so we can not use free plan any more.
1. Data visualization 2. Focus on our goals 3. Save time (money) on reports 4. Better customer support (we seen all our tickets, time spend, all statistics on closing tickets) 5. Access to all needed data and reports by phone, with only one app 6. Increasing motivation - our marketing and sales dept have know how successful are they, all the time 7. Saving money - it is easy to add new sources
Three things: 1. Databox is really easy to use and get started, meaning that you don't need to be Stephen Hawking to start visualizing your data and making good business decisions. But that doesn't mean that it lacks power. We've built large data walls using a large number of sources and it works perfectly. And with some of the new query tools, we have even more options. 2. Databox is constantly improving the system. There have been a few times when we needed a feature and they listened to our requirements and added the feature. You don't see a lot of that nowadays. 3. The team there is really helpful and really positive. It's a pleasure to work with them and they make you feel like you are part of their team.
We've don't have a lot to dislike as we are standardizing on them. This industry is in its infancy and the technology is changing fast, so if you are not comfortable in that environment, you may consider that a dislike. But for us, this is not an issue at all.
They help us take a large amount of data from different systems and make it visible and actionable for our clients. This helps both us and our clients make better decisions which helps ROI. It's a pretty simple and powerful value prop.