Databox is a cloud-based business analytics tool that lets users create custom analytics dashboards incorporating data from multiple sources, viewable from any device. The platform is specifically designed for high-level executives, analysts, and marketers, and makes navigation easy through single-click integrations, the advanced settings for unique metrics, and time intervals that can be modified and tailored to your needs.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
It's incredibly easy to set up, looks great and gives you real time overview of your performance and goals. I love that the app gives you east access of the data on your smartphone.
Some important KPIs cannot be tracked, such as Twitter impressions and Twitter ads data. It does not have integration with Salesforce and some other major CRMs. I was especially reserved about not having a Salesforce integration, as this is a CRM that we have recently switched to and it's sort of a fix now, we cannot change it and track progress in this tool, which is unfortunate.
Reporting becomes a lot easier and management have access to progress reports real time. We want to minimise the time we spend on meetings and reporting and this tool easily does that for us. Partners are able to access dashboards through their phones and monitor progress real time.
Databox is great in that it is not only simple to setup but it's affordable. After trying out a wide range of other options, finding a solution that is both easy AND priced right is a big win for someone like me who works in limited marketing resources.
My only minor complaint is the lack of integrations. Obviously this will continue to improve, but they still have a ways to go with adding more before this will be widely useable for everyone.
The main thing this has helped our business with is being able to cut through the data analytics noise. There are too many platforms with too much data to make sense of it all. Databox has brought all the key metrics into one place with a well designed look.
Quick And Easy Integration & Customization , Great Usability
There is nothing I could dislike. I am satisfied.
Databox enables us to build a business value out of the tons of data we have.
First off, Databox is quite easy to use with a good number of relevant data/service connections that would serve most businesses. Most likely if you were to look for deep data analysis, better to build that in-house and/or utilize a company that does large enterprise accounts. Slack integration is great for our team. Makes pulling of data simple and quick. The interface is more or less friendly to use regardless of company department. The customizable features for the databoards is very nice to have especially when we need to do report-specific analytics for our internal performance tracking.
The pricing is quite high for basic relative to what is given. I honestly believe that for Basic pricing, it would be ideal to get 20 connections and 20 databoards, and also query builder included. I can see the high value for the query builder, so maybe that can be limited as well i.e. 20 queries etc. If I have to be nitpicky there are a few connections I wish it included, so hopefully they'll be including more connections in the future.
For now we have the following that we are trying to solve: -internal performance tracking and reporting -growth tracking -immediate pulling of relevant data for stakeholders
I like being able to keep track of all of my data on one mobile app from multiple sources.
Accessing account settings via mobile is a bit wonky- can't really do it from the mobile app at all
Just keeping track of things at a glance is nice. I like the daily and weekly updates feature.
Our CRM system lacked clear presentation of our key metrics and Databox enabled us to display these in an orderly fashion. The extra add-ons such as integration with Google Analytics is a nice surprise. Furthermore, you can use it to easily send updates with your KPIs to your investors on a daily basis.
Nothing really. It works how I want it to and the customer support is very quick if I do need it.
Easy to use. Overview of metrics from different services. Nice tool to send updates with.
Databox's platform makes it VERY easy to integrate multiple data platforms into single dashboards. As long as they have a supported integration in place, setting up the data connections pretty easy. Also, the interface is very clean and well organized -- it is easy to find what you're looking for and the data visualization is very pleasing to the eye. There is also plenty of customization for any metrics via query builder.
Not enough customization for pricing plans. Query builder can be a bit fiddly as well (for example, if you don't set up a filtered metric in the right way, it may not appear as expected in the databoards/dashboards-- there may be some trial and error involved).
Integrate marketing reporting into one platform that can be shared. Databox allows us to have one source of truth for all marketing analytics.
The visual information is simple to understanding, clean and is free to 3 dashboard.
Litle Compicate to make a dashboard, data is all in english, better other lenguages.
Data visualization
The platform is set up in a way that makes it very easy to connect your various data points before then building out your very own customized data walls and mobile reports.
It can be a little daunting starting your first few data walls and mobile reports. The building can be a bit overwhelming so someone who hasn't had a lot of time training and poking around in it.
While not adding any more reporting functionality than most any of your other platforms that have reporting included, Data Box does an incredible job taking all of that data and building out an integrated report to showcase how everything is connected and affecting each other. We've been able to finally pull in marketing, sales and customer service information all into one place and visualize it in a way that works for the different members of our team in an automated fashion! No more manual report generation for us!
Sure I could be looking at this on my own Google analytics dashboard, but it brings in everything I need all at once, at a glance. If it's not a day where I intend to spend time looking at certain pieces of data, I love that I still have the peace of mind knowing how my topline numbers look. I love aggregation services, and this is comprehensive and advanced.
I don't think it's incredibly simple to set up for you average user, but I feel very comfortable with technology and I found it intuitive. I can imagine a less-advanced user asking for assistance in setting up a Datacard or Datawall, and then sending it out to people they'd like to inform, as a nice concise data report. But I personally find the drag and drop and fill in the blanks set up a great way to decide what data you want to see.
Too much data in too many places and a difficult time using it to tell a story. I think it helps me visualize the story I'm trying to send. I'm a storyteller, and I often have a hard time with numbers and been analytical and data-minded. I think this helps keep me familiar with the numbers most important to me by keeping my narrative up to date and in my face, with their morning push notification of my updated datacard!
The best part about databox is that I don't have to work on the raw data to prepare dashboards for my organization. Databox integrates with other softwares like QuickBooks Online or Sendgrid and pulls all the data, syncs, and prepares dashboards. It gives the option to either use their pre-built templates or one can custom-choose the metrics. Customer support is otherwise good and prompt. We use this to create dashboard for our customers to view metrices on daily basis.
The pre-built templates are easy to use and implement however if any custom metrics needs to be created, it becomes a bit complex at times. They do provide 3 onboarding sessions but I am afraid as it would not cover all the uses of the software.
Default QuickBooks online does not provide an in-depth dashboard. To use data, we need to export in excel manually and then prepare pivot tables. Using Databox gives us an instant dashboard with in-depth analysis, which we sometimes tend to ignore. Now I have a dashboard that sync by itself. Another problem it solves is to share the dashboard with our clients with a user level access so that they dont see what they are not suppose to. It has saved us lot of time in creating dashboards by ourselves.
What I liked was the integration part where we can collect the data from various platforms and it has in-built templates which pull out the data easily. We can make a dashboard within a few minutes without any struggles.
Sometimes some formulas don't work as we work universally. i.e Timesheet doesn't calculate in hours or minutes we need to convert it into seconds after we have to make it to hours and minutes. Sometimes we have to play a long shot to make it worthy dashboard!!
I can show the dashboard in a board meetings with colorful dashboards and numbers and we also inbuilt in the websites, so all the visitors can see our achievements without struggling!!
Databox allows for a single dashboard from multiple data sources to outline reporting and analytics. I've used this tool to show the performance of inbound marketing campaigns.
While using Databox, sometimes data sources don't stay connected and historical data can be lost. It is also somewhat difficult to create custom reporting since an external spreadsheet may be needed to calculate the data.
Databox helps to show an ROI for inbound and paid media campaigns for my clients. The interactive dashboards allow for anyone with the Databox link to make changes to specific timeframes. Databox reports are shared on a monthly basis and KPIs are tracked accordingly. I work for an agency responsible for using, implementing, and optimizing Databox on behalf of my client organizations. I am responsible for creating monthly reporting for my clients. Here are some of the reporting I most commonly have implemented: Website Performance = traffic by source, conversion rates Contacts by Lifeycle stage = outlining qualified contacts based on leads, opportunities, etc. Revenue = CRM data and information about the number of new deals, cost per deal, and closed won opportunities and revenue numbers
It has a large number of integrations with various applications that are quite useful in the world of digital marketing (facebook ads, google ads, salesforce, twitter ...) which is quite practical when requesting a report from or analytics operation of our strategies, in addition its interface has a fairly neat and clean design that allows me an uncomplicated navigation at all times, the fact that it has the mobile version for me has been quite useful and effective, since it allows me to have access to all the information I need from my phone, without worrying about where I am, the reports that it issues in my opinion are quite complete as far as information is concerned, they have been very useful to me to design and rethink strategies that allow a faster growth of my company's marketing.
The only complaint I have in this regard is the fact that the reports are not customizable, that is, I am obliged to select a weekly or monthly report, I cannot select a range of dates of my interest to analyze.
It has become my right hand to analyze the effectiveness of the strategies that I have proposed in my company in terms of digital marketing, which has allowed me to make modifications to my strategies if necessary.
Databox has some options when it comes to tools integration, this feature helps the user to do their tasks easier. The data sharing feature also helps me since I work with some workmates and do that a lot. I also think that the visualization is great.
The price is quite pricey. Even though I think the performance is great, it is still expensive.
Overall, Databox is enough for me to analyze my market research data, the reporting tool is also good.
I have used several tools for data visualization like Tableau & R Studio, however I feel that Databox is the best out of all of them. The integrations that are offered are the best in market, it supports most of the software and tools we already use thus the transition was quite easy.
The designer dashboard is what got me totally confused. Rest everything was great!
We use Databox to mostly support the visualizations we need in our reports.
It's very easy to use and had all the connections we required. The customer service team is great and is ready to help at all times we had technical difficulties. The best part about it was the hourly refresh which gives an edge over other softwares. It keep our team on our toes and informed about everything.
It is very much difficult to see the custom queries which is painful. The data sometimes gets very small for the normal readable size which is bad.
We use it mainly for visualizations, this tool comes very handy when coupled with Tableau!
I love how it brings all of your collected data into one place and allows you to customize the experience so it is easy to share real data and real results with customers, clients and co-workers.
It can sometimes be cumbersome or confusing to create new templates for data or to edit data. There are also a few limitations to what data you can present. But, I imagine they are working to roll out more offers all the time.
I am able to get rid of the extra time it take for me to manually create reports for clients and am able focus instead on analyzing the data to better serve my clients needs and goals.
What I love about Databox is that it has built-in integration with HubSpot and comes with tons of interesting pre-baked report sets about social media, sales pipelines, and
Some of the custom report building can be a little clunky and unintuitive, but this may have to do with how HubSpot data is laid out on the backend. I happen to be familiar with how HubSpot organizes its data since
We use an API to report out of Power BI, but there are some reports that Databox has built in that I can't figure out how to build in Power BI (that probably require much more SQL/query language knowledge than I have), so Databox is a nice alternative. On top of that the execs always love a "prettier" data visualization style that is easy on the eyes and just a billion graphs shoved in their faces.
it is a good tool and it is useful for the company as well
it is not cheap and you have to download it with others
I used it for data collection and visualization.