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Databox
4.4

( 184 )

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Databox Reviews & Product Details

Databox Overview
What is Databox?

Databox is a cloud-based business analytics tool that lets users create custom analytics dashboards incorporating data from multiple sources, viewable from any device. The platform is specifically designed for high-level executives, analysts, and marketers, and makes navigation easy through single-click integrations, the advanced settings for unique metrics, and time intervals that can be modified and tailored to your needs.

Company Databox, Inc.
Year founded 2012
Company size 11-50 employees
Headquarters Cambridge, MA, United States
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Databox Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Databox Features
API Access
Ad-Hoc Reporting
Annotations
Collaboration Tools
Customizable Dashboards
Customizable Templates
Data Blending
Data Cleansing
Data Filtering
Data Import/Export
Data Source Connectors
Data Transformation
Drag and Drop Interface
Drill Down
Embedded Analytics
Export to PDF/Excel
Geospatial Mapping
Heatmaps
Integration with Third-Party Apps
Interactive Reports
KPI Tracking
Mobile Access
Multi-User Access
Performance Metrics
Predictive Analytics
Real-time Data
Role-Based Permissions
Scheduled Reporting
Scorecards
Trend Analysis
Databox Media
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Databox - Databox Homepage
Databox Screenshots
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Databox Homepage
Databox Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 17, 2025
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184 Databox Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 26, 2016
 Source
Overall Rating:
4.5
MH
Marc H.
Senior Manager, North America Demand Generation
Share
"Game Changer for Directors and Executives Looking for Automated Reporting & Analytics"
What do you like best about Databox?

The platform is set up in a way that makes it very easy to connect your various data points before then building out your very own customized data walls and mobile reports.

What do you dislike about Databox?

It can be a little daunting starting your first few data walls and mobile reports. The building can be a bit overwhelming so someone who hasn't had a lot of time training and poking around in it.

What problems is Databox solving and how is that benefiting you?

While not adding any more reporting functionality than most any of your other platforms that have reporting included, Data Box does an incredible job taking all of that data and building out an integrated report to showcase how everything is connected and affecting each other. We've been able to finally pull in marketing, sales and customer service information all into one place and visualize it in a way that works for the different members of our team in an automated fashion! No more manual report generation for us!

Small Business (50 or fewer emp.)
Nov 10, 2016
 Source
Overall Rating:
4.5
KW
Kim W.
Communications Coordinator, Population Health Improvement Program
Share
"Free plan is still incredibly useful"
What do you like best about Databox?

Sure I could be looking at this on my own Google analytics dashboard, but it brings in everything I need all at once, at a glance. If it's not a day where I intend to spend time looking at certain pieces of data, I love that I still have the peace of mind knowing how my topline numbers look. I love aggregation services, and this is comprehensive and advanced.

What do you dislike about Databox?

I don't think it's incredibly simple to set up for you average user, but I feel very comfortable with technology and I found it intuitive. I can imagine a less-advanced user asking for assistance in setting up a Datacard or Datawall, and then sending it out to people they'd like to inform, as a nice concise data report. But I personally find the drag and drop and fill in the blanks set up a great way to decide what data you want to see.

What problems is Databox solving and how is that benefiting you?

Too much data in too many places and a difficult time using it to tell a story. I think it helps me visualize the story I'm trying to send. I'm a storyteller, and I often have a hard time with numbers and been analytical and data-minded. I think this helps keep me familiar with the numbers most important to me by keeping my narrative up to date and in my face, with their morning push notification of my updated datacard!

Small Business (50 or fewer emp.)
Oct 05, 2023
 Source
Overall Rating:
4.0
VB
Vikrant B.
Director Of Digital And Ai Customer Experience
Share
"Good looking dashboards in matter of minutes"
What do you like best about Databox?

The best part about databox is that I don't have to work on the raw data to prepare dashboards for my organization. Databox integrates with other softwares like QuickBooks Online or Sendgrid and pulls all the data, syncs, and prepares dashboards. It gives the option to either use their pre-built templates or one can custom-choose the metrics. Customer support is otherwise good and prompt. We use this to create dashboard for our customers to view metrices on daily basis.

What do you dislike about Databox?

The pre-built templates are easy to use and implement however if any custom metrics needs to be created, it becomes a bit complex at times. They do provide 3 onboarding sessions but I am afraid as it would not cover all the uses of the software.

What problems is Databox solving and how is that benefiting you?

Default QuickBooks online does not provide an in-depth dashboard. To use data, we need to export in excel manually and then prepare pivot tables. Using Databox gives us an instant dashboard with in-depth analysis, which we sometimes tend to ignore. Now I have a dashboard that sync by itself. Another problem it solves is to share the dashboard with our clients with a user level access so that they dont see what they are not suppose to. It has saved us lot of time in creating dashboards by ourselves.

Mid Market (51-1000 emp.)
Jan 06, 2022
 Source
Overall Rating:
4.0
Anand  J. avatar
Anand J.
Community Coordinator
Share
"Easy to build user friendly Dashboard!!"
What do you like best about Databox?

What I liked was the integration part where we can collect the data from various platforms and it has in-built templates which pull out the data easily. We can make a dashboard within a few minutes without any struggles.

What do you dislike about Databox?

Sometimes some formulas don't work as we work universally. i.e Timesheet doesn't calculate in hours or minutes we need to convert it into seconds after we have to make it to hours and minutes. Sometimes we have to play a long shot to make it worthy dashboard!!

What problems is Databox solving and how is that benefiting you?

I can show the dashboard in a board meetings with colorful dashboards and numbers and we also inbuilt in the websites, so all the visitors can see our achievements without struggling!!

Mid Market (51-1000 emp.)
Dec 15, 2021
 Source
Overall Rating:
4.0
Sandra M. avatar
Sandra M.
Marketing And Advertising Strategist
Share
"Helpful reporting tool"
What do you like best about Databox?

Databox allows for a single dashboard from multiple data sources to outline reporting and analytics. I've used this tool to show the performance of inbound marketing campaigns.

What do you dislike about Databox?

While using Databox, sometimes data sources don't stay connected and historical data can be lost. It is also somewhat difficult to create custom reporting since an external spreadsheet may be needed to calculate the data.

What problems is Databox solving and how is that benefiting you?

Databox helps to show an ROI for inbound and paid media campaigns for my clients. The interactive dashboards allow for anyone with the Databox link to make changes to specific timeframes. Databox reports are shared on a monthly basis and KPIs are tracked accordingly. I work for an agency responsible for using, implementing, and optimizing Databox on behalf of my client organizations. I am responsible for creating monthly reporting for my clients. Here are some of the reporting I most commonly have implemented: Website Performance = traffic by source, conversion rates Contacts by Lifeycle stage = outlining qualified contacts based on leads, opportunities, etc. Revenue = CRM data and information about the number of new deals, cost per deal, and closed won opportunities and revenue numbers

Small Business (50 or fewer emp.)
Aug 28, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"An Robust Highly Customizable Reporting Platform"
What do you like best about Databox?

Databox connects with a wide variety (and growing) list of data sources right out of the box, which makes aggregated data very convenient. Its UI is very user-friendly as well, providing simple, easy ways to build and edit templates and dashboards.

What do you dislike about Databox?

I'd like to see more customization options for reports that are primarily text/annotations, and images/screenshots. The formatting capabilities are pretty limited for visualizations that aren't charts or graphs.

What problems is Databox solving and how is that benefiting you?

We are able to build and manage reports for dozens of clients in one platform, as well as easily share dashboards with clients.

Enterprise (> 1000 emp.)
Sep 27, 2020
 Source
Overall Rating:
4.0
MM
Mikaela M.
Founder
Share
"has interactions with various applications that are very useful in the world of marketing"
What do you like best about Databox?

It has a large number of integrations with various applications that are quite useful in the world of digital marketing (facebook ads, google ads, salesforce, twitter ...) which is quite practical when requesting a report from or analytics operation of our strategies, in addition its interface has a fairly neat and clean design that allows me an uncomplicated navigation at all times, the fact that it has the mobile version for me has been quite useful and effective, since it allows me to have access to all the information I need from my phone, without worrying about where I am, the reports that it issues in my opinion are quite complete as far as information is concerned, they have been very useful to me to design and rethink strategies that allow a faster growth of my company's marketing.

What do you dislike about Databox?

The only complaint I have in this regard is the fact that the reports are not customizable, that is, I am obliged to select a weekly or monthly report, I cannot select a range of dates of my interest to analyze.

What problems is Databox solving and how is that benefiting you?

It has become my right hand to analyze the effectiveness of the strategies that I have proposed in my company in terms of digital marketing, which has allowed me to make modifications to my strategies if necessary.

Small Business (50 or fewer emp.)
Jun 11, 2020
 Source
Overall Rating:
4.0
GK
Glen K.
Founder
Share
"Great and Efficient"
What do you like best about Databox?

Databox has some options when it comes to tools integration, this feature helps the user to do their tasks easier. The data sharing feature also helps me since I work with some workmates and do that a lot. I also think that the visualization is great.

What do you dislike about Databox?

The price is quite pricey. Even though I think the performance is great, it is still expensive.

What problems is Databox solving and how is that benefiting you?

Overall, Databox is enough for me to analyze my market research data, the reporting tool is also good.

Small Business (50 or fewer emp.)
Jan 14, 2020
 Source
Overall Rating:
4.0
JN
Jk N.
Founder
Share
"Use Free Plan Until You Are Comfortable"
What do you like best about Databox?

I have used several tools for data visualization like Tableau & R Studio, however I feel that Databox is the best out of all of them. The integrations that are offered are the best in market, it supports most of the software and tools we already use thus the transition was quite easy.

What do you dislike about Databox?

The designer dashboard is what got me totally confused. Rest everything was great!

What problems is Databox solving and how is that benefiting you?

We use Databox to mostly support the visualizations we need in our reports.

Small Business (50 or fewer emp.)
Dec 04, 2019
 Source
Overall Rating:
4.0
DP
Dev P.
Cfo
Share
"Just What We Needed"
What do you like best about Databox?

It's very easy to use and had all the connections we required. The customer service team is great and is ready to help at all times we had technical difficulties. The best part about it was the hourly refresh which gives an edge over other softwares. It keep our team on our toes and informed about everything.

What do you dislike about Databox?

It is very much difficult to see the custom queries which is painful. The data sometimes gets very small for the normal readable size which is bad.

What problems is Databox solving and how is that benefiting you?

We use it mainly for visualizations, this tool comes very handy when coupled with Tableau!