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DreamHost Reviews: 3.8/5 — Good for the Price
Dreamhost is an award-winning WordPress host that hosts more than 1.5 million sites for 400,000+ members. They’re recognized for being one of only four web hosts that WordPress endorses, which the company credits to their straightforward one-click installation process. The platform is capable of launching cloud servers quickly and supports a range of apps including Ruby on Rails, MongoDB, and Redis.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Linux, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
DreamHost Pros and Cons
- 'Plenty of storage space
- Great for WordPress websites (With free migrations)
- Unlimited visitors
- One-click software installation
- Recommended by WordPress.org
- No personal support
- No industry-standard cPanel support
- Live chat support can be unreliable
- Control panel isn’t very intuitive
- Limited SSD storage
Compare DreamHost with other popular tools in the same category.
Lots of language options, as well as one click installs for popular web software such as wordpress, wiki. Customer support is great, UI is well laid out and not too hard to use.
No major complaints - I had some problems deploying Ruby on Rails app. If you know your way around ssh or linux probably ok but if you are not a sys admin you may have some problems deploying a rails app.
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the professional services are really good, the explantations on how to stay on top of the site as a web manager also running a company is very good and thorough.
I had not known about the malware that infected my website for over 5 months and it would have been helpful to know it was infected when it originally occured in october of 2022. Now I realize this is a special service which I was not paying for to have someone at dreamhost monitor the site for infections.
malware removal and website hosting
It is common to find it hard to accomplish basic tasks as adding a TXT record in other providers I've tried. Dreamhost does a great job trying to make these tasks accessible for a great range of users, so I have found it comfortable to work with their user interaface.
Webmail service they offer could improve the way it handles old messages in the inbox; it is common to find important emails you need to reopen archived and hard to access.
Most of my clients don't want to set up a hosting account, so I use a shared server to host their sites for a small fee. With the website manager option on the Dreamhost control panel, I can easily access any site configurations and edit DNS or more advanced stuff.
I like that DreamHost has been in business for many years and has consistently gotten high praise from web design media and user reviews. The pricing for all the main hosting plans is ridiculously low compared to many popular hosting plans at other leading hosting companies. It's nice that DreamHost offers several different web products that make our development life much easier. We can transfer files quickly and create new web content databases with just a few clicks.
The loading times for the shared hosting are usually not that bad, but since there can be lots of activity at any given time, we can often experience slower loading speeds. I think it's good that DreamHost has a web builder, but it is not really as effective and easy to use as some other web builders I've used before.
We use DreamHost for quality hosting of our websites and registration of our domain names. The pricing is awesome for our budget and we get all the primary hosting management and DNS tools we need to make necessary updates to our website, domain name and email accounts. Our website assets are critical to our business and DreamHost has been reliable in keeping them going without significant downtime.
The prices are competitive, they provide excellent customer service, and I have not had issues regarding up-time.
Fortunately, I can't think of anything I dislike. Dreamhost has a decent amount of product offerings, but I suppose it could always get better if they add more?
Mainly I host Wordpress websites. Things have been stable, backups are simple, and management is straightforward. All in all, what you'd expect from a decent hosting provider.
The price for the simple shared hosting is great. The interfaces are also relatively clean, with only some of the least used features with not yet up to date UI. Customer Service is incredible.
For the services that we use, and for the price of those services, there isn't much to complain about. The outdated UI for some things that we need to do is annoying, but it's certainly not a deal-breaker.
Low cost website hosting for our web design business.
I've used Dreamhost for many different projects. They've been easy to setup, easy to register a domain and easy to navigate and provide great support. Lots of security features. great domain-management tools. Good Unlimited data transfers per month. overall its great.
Transferring domains do seem to take some time. I'm not sure if this is a Dreamhost issue or an issue with how domain transfer work. They don't have any built in site building tools like some other hosting companies provide. The email hosting is terrible. Accessing email online is not very user freindly.
Easy to use for small websites. Fast to get started.
The price is right at about $10 per month; it's easy to use; they offer a lot of great features compared to other shared web hosting services; affordable domain registrations with free registration privacy
Shared web hosting in general is pretty low on performance (but you get what you pay for); it's difficult to allow multiple users to access the server - because each website is hosted under a single user, you would have to shared a single username/password to allow multiple people to access the same site on the server; they have a limited selection on top level domains to choose from for domain registrations
I currently use DreamHost to host all my websites, and it handles this quite well. I also have most of my domains registered with DreamHost since they offer free registration privacy (something I want for all my domains). My church website that I built also hosts at DreamHost, because they offer free hosting and one free domain registration ever year to any non-profit organization.
The shared hosting works good. During the 7 years I used the service it worked as expect. I kept my blog there and it was really easy to create and maintain an wordpress instance. Some of the security upgrades were applied without any intervention from my side.
Sometimes my blog was out of service. This is a common problem of shared environments, called "the bad neighbor problem" and I was used to it.
I wanted to create my portfolio and write technical posts about my job and career. Dreamhost helped me to not take too much time to have the infrastructure to get the job done.
Not only is hosting affordable, their customer service is insanely awesome. They go so far out of their way to help you. Twice my website got messed up m by my own doing and general lack of web knowledge, and even though it had nothing to do with the hosting - they went ahead and fixed my coding!
Price increases after the first year's promotional price but the cost is still a good value.
Unlimited web hosting across my several sites for one yearly fee, hosted emails, and easy domain renewal
Lower costs, amazing support, easy to set up, domain name included in hosting plan. Simple one click install of Wordpress, Joomla, and other web applications
Uptime was not as good as other hosts I've used. It wasn't necessarily bad but not perfect either.
Dreamhost is a lower cost web hosting that offers reliable services.
Unlike other hosting companies, when you host with DreamHost, you also get one free domain which is a little icing on the cake.
I haven't ran into to many problems, but I have limited experience with their support.
I use DreamHost for my business and my clients so we have a reliable hosting network to depend on to keep our sites running.
Value for money is high; the standard package includes unlimited disk space, unlimited MySQL databases, unlimited domain slots, and very generous bandwidth. A decent selection of one-click-install applications is also available, and they work well, with minimal configuration and automatic updates. Setting up mailboxes is fairly easy, as is setting up SSH and FTP access for multiple users. Adding a new domain is quick and painless. Recently, they have added two-factor authentication for extra safety.
In the last few years, the prices have gone up a bit and, while there's still good value for money, it could be cheaper. Another thing that is missing in this modern world is support for technologies besides PHP, most notably NodeJS and MongoDB (or any no-SQL database, for that matter). The webmail interfaces could also do with a little bit of a touch-up.
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The website migration team was super responsive, fast, and comprehensive. While we had some confusion and questions on our end, they were able to resolve everything no problem. Very happy with our experience so far and looking forward to our continued experience with DreamHost. The live customer support chat option combined with the price structure options is perfect for our small business' website.
I understand why, but it would be nice to be able to schedule a virtual call to coordinate with the support teams. We did have a bit of back and forth because of our lack of knowledge. While the issue was eventually resolved, it would have made the process more streamlined.
Cost.
The best part about DreamHost is Nusrat. Muskan was also helpful with creating links to my graphics. Nusrat was very patient with me and helped me understand.
The most cumbersome for me was the initial part of trying to decide if I could build my own website or whether I needed help. It took a while to get connected to Nusrat. But once I did, she was GREAT!
I needed a website to help parents and teachers get information for my recently released historical fiction about the Oregon Trail. Nusrat helped me create a good, easy to navigate website. On the question above, I don't know if I have managed hosting. That wasn't explained when I signed up. I am pretty much clueless. That's why I needed help.
Customer service. Their willingness to help.
My website is being attacked too often. We are working on it
Helped me to return my hacked site, and deleted all the hacked files. Now I am able to use the website againe
Dreamhost has one of the best support I have seen in any host, they are always happy to help even when it is clearly not their issue. They definitely have a help the client above all else support mentality that I wish more companies had. They also have a great one click deployment tool for a wide range of open-source web applications.
Their control panel has random bugs and issues, sometimes you can make a DNS o change without it reverting, other times if you change hosting type things get funky till you contact support. DNS propagation is buggy enough that they made a button for you to force it to fix itself.
Inexpensive web hosting for files, data, and smaller websites.
I'm Dreamhost customer since 2006, I started with shared hosting and VPS customer later, actually I'm using mostly DreamObjects service and the cost and benefits are great.
I have VPS since many years ago and the specifications are unlimited in storage, now if you want a new VPS the storage is limited.
Few years ago DreamHost was one of the best options in the market, now the offer is better and DreamHost is offering cloud services (DreamCompute and DreamObjects), now I have a VPS and DreamObjects service, and this last one is just great.
My favorite part about dreamhost is that for one low price you can host an unlimited amount of domains. Their pricing is never more than ten dollars a month and everything is unlimited. You can get unlimited domains with unlimited emails so I host all my websites on their services because you can't beat their pricing unless you are offering a lower quality service. I have tried other hosting sites and so far this one has been the most effective for my websites.
A lot of the other hosting sites you can call and will be put on hold but can talk to a customer service representative. In dreamhost's case they only offer chat support, which you also have to wait for. And they are not 24 hours, they are on the east coast and hold those business hours and aren't available for chatting during non business hours and also weekends, which is terrible if you run into technical issues. They have a website that explains a lot but if you aren't too savvy you won't understand a lot of the technical jargon. So that means you have to email them and wait for support which might take a bit depending on when you email and their business hours.
All my clients are happy with their websites and hardly run into any snags. They love the ability to create emails for their employees and not being charged a lot since I forward what I save onto them.
Dreamhost was easy to get up and running, and provides great value for VPS hosting. When comparing storage, processors, RAM and features, Dreamhost stood out among the competition. Free SSL certificate and competitive domain registration prices are also a plus.
The user interface could use some streamlining, and sometimes when working with various aspects like managing your user account, you're sent to page that looks like it's straight out of 1998. If you're into web nostalgia, you'd love it! Also, my developers often lament that Dreamhost uses a proprietary control panel rather than CPanel.
Fast VPS hosting for multiple Wordpress/Woocommerce sites with plentiful storage at a great value.
They are really passionate about hosting websites. Every week, i would wait for their weekly newsletter just to know what the next new feature is. I have hosting account on 4 companies and dream host was the first to add Let's encrypt free ssl implemented inside the account panel. They also provided free Privacy add on on each domain. above all that, they have great and fast support.
Although they brag a lot about their in house custom made control panel. Which is really easy and well organized. But I am a C-panel fan, and i would like to have the option to use c-panel on my account.
They provide premium hosting solution and they realy like doing their job. They are one the best candidates for startups. Especially because they have numerous promo codes that would give you up to 85% discount on the first year, just google it.
I like that I was able to try the web hosting at a promo price to get a feel for everything. I am not a web designer or a programmer and/or developer, so a lot of what I needed was new to me as a Designer for my site. The price is good and they are updating the look and feel of the site, interface, etc (compared to when I first started). When I did have a problem I was able to reach someone in a reasonable time.
Ok, so for some reason when I was using Mail on my Mac for email and now Polymail, seems like there is always a problem or glitch with the mail server. Even when following the help tips I had to contact tech support to find the problem. After contacting both Dreamhost and Polymail I was able to come up with a fix, but it seems like there are issues every now and then.
I am able to host my site to where I can display my design work and services for clients who are in need of what I have to offer. Now I see that they have updated their Webmail, have to check that out.
They are easy to use, good support and uptime has been consistently good.
I have had some issues with slow loading on one particular site. It seems to be related to the actual server it is living on, but we haven't been able to resolve it yet.
I host all of my own sites and most of my clients' sites on Dreamhost.
Dreamhost is an outstanding hosting service that offers a variety of products that fulfill amost every need. From shared hosting to cloud servers it delivers easy to setup enviroments and config tools that will truly make dream come true. We specially like the vps and their pricing, we can't complain about the uptime and quality of service.
Nothing to dislike with dreamhost, very satisfied with the service
Shared hosting, cloud computing, virtual private servers. Easy to setup ssh credentials and mail management.
DreamHost is a great inexpensive solution for shared hosting. They offer VPS services for more advanced needs. Their control panel is simple to use. They have the ability to run Passenger for support of Ruby, Python, and NodeJS sites. Their one-click installs work great for clients with simple needs. Email hosting is solid and does a good job of eliminating spam. Support for LetsEncrypt SSL certificates is a great way to deploy SSL across the board for no additional cost.
I've never had a real complaint with DreamHost while using them.
I use DreamHost has a hosting provider for some of my clients. For many of my clients the cost and features are in the sweetspot for their needs.
They are owned by their employees, US-based, and they are amazingly fast on fixing the few issues I've had with them.
Their 1-Click Install list has not changed in the last few years. In general, they seem to be a little behind in adopting new technologies, but not far enough to affect my workflow. About the time I'm looking into upgrading, they're upgrading their systems.
They are a hosting company, so they solve our need for hosting. We're a design company, and the plan we have with them allows us to host all our client's sites for a small fee.
Excellent rebuilt control panel, very easy to use VPS management and setup. The support ticket system is excellent, and they have done a great job making the control panel easy to use-- it's a long ways from a "CPanel", it's a true custom interface.
At one point they had frequent issues with capacity and downtime, particularly of email systems. They also had issues with DDOS attacks. These issues seem to be pretty much in the past however.
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Dreamhost is affordable, the service is generally reliable. Speed is relatively decent, and the control panel is easy to administer. Some may prefer a cPanel style panel rather than a bespoke system, but theirs has always worked fine for me.
Support CAN be good, but can also be frustrating at times. Dreamhost has the problems many big companies have, where you can end up with responses that are clearly copied and pasted. While reliability has mainly been good over the 10+ years I've used Dreamhost, I did experience a run of downtime that made me move my largest site over to a different host. I still use Dreamhost for several other sites.
Affordable and reliable hosting for my own and my client's sites. Dreamhost provides a better service than some of the bargain basement hosts, without too much of a premium price.
Excellent control panel. Excellent technical support. Fast web server.
Just lacked the option of an Australian data centre for better SEO results.
Easy to deploy multiple websites within 1 control panel.
What drew me to Dreamhost was their really economical hosting packages. I believe I paid one penny for a few months of hosting, and then had the choice of paying by the year or month. I really liked the ability to manage many websites at once, without multiple logins.
I wish they used cPanel for their hosting management. I'm not crazy about their custom admin area. It's not the worst out there, but it's a lot more work to move client's Dreamhost sites to cPanel or vice versa. They also had too much downtime during my time with them, though I hear that has improved.
They provided good hosting for not just my websites, but several clients as well. I had a client who hosted over 20 sites on Dreamhost.