DreamHost Reviews & Product Details

The website migration team was super responsive, fast, and comprehensive. While we had some confusion and questions on our end, they were able to resolve everything no problem. Very happy with our experience so far and looking forward to our continued experience with DreamHost. The live customer support chat option combined with the price structure options is perfect for our small business' website.

I understand why, but it would be nice to be able to schedule a virtual call to coordinate with the support teams. We did have a bit of back and forth because of our lack of knowledge. While the issue was eventually resolved, it would have made the process more streamlined.

Cost.

The best part about DreamHost is Nusrat. Muskan was also helpful with creating links to my graphics. Nusrat was very patient with me and helped me understand.

The most cumbersome for me was the initial part of trying to decide if I could build my own website or whether I needed help. It took a while to get connected to Nusrat. But once I did, she was GREAT!

I needed a website to help parents and teachers get information for my recently released historical fiction about the Oregon Trail. Nusrat helped me create a good, easy to navigate website. On the question above, I don't know if I have managed hosting. That wasn't explained when I signed up. I am pretty much clueless. That's why I needed help.

I like that I was able to try the web hosting at a promo price to get a feel for everything. I am not a web designer or a programmer and/or developer, so a lot of what I needed was new to me as a Designer for my site. The price is good and they are updating the look and feel of the site, interface, etc (compared to when I first started). When I did have a problem I was able to reach someone in a reasonable time.

Ok, so for some reason when I was using Mail on my Mac for email and now Polymail, seems like there is always a problem or glitch with the mail server. Even when following the help tips I had to contact tech support to find the problem. After contacting both Dreamhost and Polymail I was able to come up with a fix, but it seems like there are issues every now and then.

I am able to host my site to where I can display my design work and services for clients who are in need of what I have to offer. Now I see that they have updated their Webmail, have to check that out.

Excellent rebuilt control panel, very easy to use VPS management and setup. The support ticket system is excellent, and they have done a great job making the control panel easy to use-- it's a long ways from a "CPanel", it's a true custom interface.

At one point they had frequent issues with capacity and downtime, particularly of email systems. They also had issues with DDOS attacks. These issues seem to be pretty much in the past however.

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What drew me to Dreamhost was their really economical hosting packages. I believe I paid one penny for a few months of hosting, and then had the choice of paying by the year or month. I really liked the ability to manage many websites at once, without multiple logins.

I wish they used cPanel for their hosting management. I'm not crazy about their custom admin area. It's not the worst out there, but it's a lot more work to move client's Dreamhost sites to cPanel or vice versa. They also had too much downtime during my time with them, though I hear that has improved.

They provided good hosting for not just my websites, but several clients as well. I had a client who hosted over 20 sites on Dreamhost.

Great prices, great custom control panel

Sometimes support is slow. Shared webhosting website load times are a bit average or below average.

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I’ve only used their shared hosting option. File access through FTP is slower than what I’d like, and their clusters seem to go down every couple of months or so. I scored a bunch of free credit from them a while ago when they were having major issues with the file server my account was on (it was down more than it was up for a good month or so). Customer service is actually easy to deal with, and they are surprisingly helpful. The best feature is the shell access though. For shared hosting, this is rare.

It’s a little on the pricier side (a few $ more a month compared to others). They get you to bite on the new customer deals, but once those expire you are stuck with an above-market rate.

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Dreamhost makes it easy to work with custom email addresses.

It's a complicated process to view thread emails between multiple people, and to format your own emails.

Working with custom domains for email addresses.

Cost-effective, simple hosting solution for beginning sites.

No compelling features to really set it apart from other shared hosts.

Basic web hosting.

Good support, I do have website problems. I am not the IT manager but I do put content on our website. Good price. Pretty reliable hosting.

it would be nice to be able to register multiple domains at once.

We are able to get our content out the public in an eye appealing manor.

When I first signed up they had a deal for a lifetime price. Since then the prices have gone up but their service is still just okay.

The layout is outdated and not very user friendly, although customer service responds usually within 48 hours, they aren't very helpful and will usually just give you a link to figure it out on your own.

I have a retail and service based business and am always struggling getting wordpress themes to work smoothly with dreamhost. I constantly have issues that are dreamhost settings related and end up having to wait days to have them fixed.

Managed WordPress and relatively quick server migration

After three years of happy and reliable hosting on Dreampress, changes in Dreamhost's web servers, hosting service, and technical support forced our online business to go elsewhere. It began with unexpected servers crashes which quickly became daily and unresolvable. In about a week we dropped from years of stability to every-day troubleshooting to keep our site online. And with each crash, we learn our server was running out of memory but tech support seemed less specific about the causes or instability. Instead, they chose to up-sell us on a new “Openstack” server deployment, promising better caching and performance -- at the same price. We were thrilled with how fast we were operational on the new 'bionic' server but not happy to discover this upgraded server would actually cost us 35% more annually, that the memory configurations were no different, and ultimately the server crashes would continue. For the next 10 weeks, we meticulously followed Dreamhost's advice to optimize our site build, to employ different caching strategies, to minify, to defer code, to better optimize images, and reduce page loading sizes. We did everything required to get us to an A-rating with GTmetrix but the server crashes continued while Dreamhost offered us no effective assistance with resolving what became a maintenance nightmare. The final straw was learning that DH tech support was aware of a bug in the new servers that prevented some MySQL DBs from restarting after a server crashes. When we migrated our site off of Dreamhost servers, they still hadn't isolated the problems or taken any ownership of them.

Our intention is to showcase and sell our scientific research equipment like we have been doing for 28 years.

Nothing. Absolutely nothing. It;s unreliable, hard to use, and slow.

My site has gone down at least a dozen times with dreamhost. And my wordpress sites are slow as molasses. I can't wait to migrate everything off.

No benefits whatsoever.