Unclaimed: Are you working at Easyship?
Easyship Reviews: 3.9/5 — Good for the Price
Databox is a cloud-based business analytics tool that lets users create custom analytics dashboards incorporating data from multiple sources, viewable from any device. The platform is specifically designed for high-level executives, analysts, and marketers, and makes navigation easy through single-click integrations, the advanced setting for unique metrics, and time intervals that can be modified and tailored to your needs.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Easyship charges you to use your own courier contracts. Linking your own carrier account costs $0.05 a label on Plus, $0.04 on Premier and $0.03 on Scale — and at each plan’s own shipment ceiling, that fee costs more than the subscription. On Scale, 5,000 labels at $0.03 is $150 a month against a $79 plan. The Free tier sidesteps the question by not permitting linked accounts at all.
- What it is: Multi-carrier shipping software — rate comparison, label generation, customs paperwork and tracking.
- Best for: Sellers using Easyship’s own discounted rates rather than their own carrier contracts.
- Pricing: Free, then $23–$79 a month billed annually. Verified July 2026.
- The honest catch: Three separate meters — shipments, labels and API calls.
What Is Easyship?
Easyship is a multi-carrier shipping platform. It compares rates across a large carrier assortment, picks a courier by algorithm, generates labels and handles the parts of international shipping most tools ignore: import tax and duty calculation, customs documentation and international return labels. It integrates with e-commerce platforms, marketplaces and crowdfunding sites, and advertises pre-negotiated rates “up to 91% off”.
Three things are metered: shipments, labels on your own courier accounts, and API calls.
How Easyship Works
- Four plans plus a quoted Enterprise tier.
- Shipments per month is the headline meter.
- Your own courier costs extra, per label.
- API calls are metered with overage rates.
- Annual billing saves 20%.
- Free plan needs no card.
Easyship Pricing
Captured from Easyship’s plans page in July 2026 in US dollars, with the origin selector set to United States and both billing toggles read.
| Plan | Monthly | Annual | Saving | Shipments/mo | Team | Own courier accounts |
|---|---|---|---|---|---|---|
| Free | $0 | $0 | — | 50 | 1 | 0 |
| Plus (popular) | $29 | $23 | 20.7% | 500 | 3 | 1 |
| Premier | $69 | $55 | 20.3% | 2,500 | 5 | 2 |
| Scale | $99 | $79 | 20.2% | 5,000 | 8 | 3 |
| Enterprise | Quoted | — | — | Custom | — | — |
| Metered extras | Free | Plus | Premier | Scale |
|---|---|---|---|---|
| Own-courier label fee | n/a | $0.05 | $0.04 | $0.03 |
| At full plan volume | — | $25/mo | $100/mo | $150/mo |
| As % of annual plan | — | 109% | 182% | 190% |
| Rates API calls included | 0 | 2,000 | 10,000 | 20,000 |
| API overage | $0.01 | $0.008 | $0.007 | $0.006 |
| Cost per shipment (annual) | $0 | $0.046 | $0.022 | $0.016 |
What actually decides your cost:
- Using your own carrier contract is billed per label, and it is the biggest line most buyers will miss. The comparison table calls it “Your Own Courier Account Labelling Fee” — $0.05, $0.04 and $0.03 a label on Plus, Premier and Scale. Ship your plan’s full allowance through your own negotiated rates and the fee reaches $25, $100 and $150 a month, against annual subscriptions of $23, $55 and $79. So on all three paid plans the label fee exceeds the plan price — 109%, 182% and 190% respectively. If you have hard-won carrier contracts, model that before anything else.
- The Free plan cannot link a courier account at all. The row reads 0 for Free, rising to 1, 2 and 3 on the paid tiers. So the free plan is entirely dependent on Easyship’s own rates — which may well be better than yours, given the “up to 91% off” claim, but it removes the choice. Even Scale caps you at three linked accounts.
- Easyship’s own discounted rates are the reason to be here, and they change the calculation. Because linking your own courier costs per label while using Easyship’s pre-negotiated rates does not, the platform is materially cheaper if you ship on its contracts. That is a coherent commercial position rather than a trap — Easyship earns on the carrier side — but it means the product suits sellers without strong carrier relationships better than those with them.
- API access is a third meter, and Free has none. Rates API calls included run 0, 2,000, 10,000 and 20,000 a month, with overage at $0.01, $0.008, $0.007 and $0.006 a call. A developer integration is therefore impossible on Free and metered everywhere else. Worth noting the overage rate improves with tier, so heavy API users benefit from upgrading beyond the shipment count alone.
- The shipment rate improves cleanly, which the other meters do not. Cost per shipment on annual billing falls $0.046, $0.022 and $0.016 across Plus, Premier and Scale — a genuine 2.9-fold improvement with no reversal at the top, unlike several products reviewed in this series. If shipments are your only constraint, upgrading is straightforwardly good value.
- “Save 20%” is accurate on every plan, marginally understated. Annual billing takes Plus from $29 to $23 (20.7%), Premier from $69 to $55 (20.3%) and Scale from $99 to $79 (20.2%). All three clear the advertised figure. Refreshingly plain, and consistent across the range.
- The free tier is genuinely usable for a very small seller. 50 shipments a month, one team member, no credit card required, with the rate comparison, courier selection algorithm, customs documentation and integrations intact. For someone shipping a dozen orders a week it is a working product rather than a trial — the limits are shipments, seats, courier accounts and API calls, not features.
- Team seats scale slowly. 1, 3, 5 and 8 members across the four plans, with no published rate for additional seats. A ten-person operations team is pushed to Enterprise regardless of shipping volume.
Who Should Use Easyship
- Sellers without their own carrier contracts. The clearest case — Easyship’s pre-negotiated rates with no per-label fee.
- International shippers. Duty and tax calculation, customs paperwork and international returns are core, not add-ons.
- Crowdfunding campaigns. Dedicated integrations for one-off fulfilment surges.
- Very small sellers. 50 shipments a month free, with no card.
It fits poorly for shippers with strong existing carrier contracts, where per-label fees exceed the subscription; for teams above eight people; and for anyone needing API access on a free plan.
Honest Pros and Cons
Strengths
- A genuinely usable free tier — 50 shipments, no card.
- Cost per shipment improves 2.9× with no reversal at the top.
- “Save 20%” is accurate on all three paid plans.
- Customs, duty and tax handling included at every level.
- Rates advertised up to 91% off through pre-negotiated contracts.
- API overage rates improve as you move up.
Limitations
- Own-courier labels cost more than the plan at full volume.
- Free cannot link any courier account.
- Three separate meters to track — shipments, labels, API calls.
- Only 3 linked courier accounts even on Scale.
- No API calls at all on the free plan.
- Team seats cap at 8 before Enterprise.
Easyship Alternatives and How It Compares
- Shippo is the closest multi-carrier rival, with per-label pricing.
- ShipStation is stronger on warehouse and order-management workflows.
- Sendcloud focuses on European carriers and returns.
- Pirate Ship offers USPS and UPS labels with no subscription at all.
- ShipBob is a fulfilment provider rather than a label platform.
The Verdict
Easyship is a capable multi-carrier platform with a real strength most competitors treat as an afterthought: international shipping. Import duty and tax calculation, customs documentation, international return labels and the ability to display duties at checkout are included from the free plan upward, and for a seller shipping across borders that is the difference between a workable operation and a stream of customs problems. The free tier is genuinely usable — 50 shipments a month, no credit card — and the shipment economics improve cleanly as you scale, from $0.046 to $0.016 per shipment with none of the mid-range reversals that show up elsewhere in this series.
The line to check before signing up is one the pricing cards do not mention. Easyship charges a “Your Own Courier Account Labelling Fee” — $0.05, $0.04 and $0.03 a label on Plus, Premier and Scale — whenever you ship on your own negotiated carrier contract rather than Easyship’s. Run each plan’s stated shipment ceiling through that fee and it produces $25, $100 and $150 a month, against annual subscriptions of $23, $55 and $79. In other words, on every paid plan the fee for using your own carrier costs more than the software. The Free plan avoids the question by permitting zero linked accounts, and even Scale allows only three.
That is not necessarily unfair — Easyship earns on the carrier side, so using its pre-negotiated rates, advertised at up to 91% off, carries no per-label charge. But it does determine who the product suits. If you have no carrier relationships, Easyship’s rates are the whole point and the per-label fee never applies. If you have spent years negotiating with UPS or DHL, you will be paying Easyship for the privilege of using them, and the arithmetic above is your actual bill.
Two smaller notes. API calls are a third meter — 0 included on Free, then 2,000, 10,000 and 20,000, with overage from $0.01 down to $0.006 a call — so a developer integration is impossible on the free plan and metered on all others. And team seats run 1, 3, 5 and 8 with no published rate for extras, so a larger operations team hits Enterprise on headcount rather than volume. Credit where due on the discount, though: “Save 20%” is accurate on all three paid plans, at 20.7%, 20.3% and 20.2% — a rare case of a headline that slightly understates.
FAQ
How much does Easyship cost?
In US dollars with the origin set to United States, captured July 2026: Free $0 (50 shipments a month), Plus $29 a month or $23 billed annually (500 shipments), Premier $69 or $55 (2,500) and Scale $99 or $79 (5,000). An Enterprise tier is quoted. Separate per-label and per-API-call fees apply on top.
Does Easyship charge extra to use my own courier account?
Yes. The comparison table lists a “Your Own Courier Account Labelling Fee” of $0.05 a label on Plus, $0.04 on Premier and $0.03 on Scale. At each plan’s full shipment allowance that is $25, $100 and $150 a month — more than the annual subscription in every case. The Free plan permits no linked courier accounts at all, and Scale caps them at three.
Is Easyship’s free plan usable?
For a small seller, yes. It covers 50 shipments a month with one team member and no credit card, including rate comparison, the courier selection algorithm, customs documentation and unlimited platform integrations. The constraints are volume and access — no linked courier accounts and no API calls — rather than missing shipping features.
How much does annual billing save on Easyship?
Just over the advertised 20% on every plan: Plus falls from $29 to $23 (20.7%), Premier from $69 to $55 (20.3%) and Scale from $99 to $79 (20.2%). The saving is consistent across the range, and unlike many discount claims it slightly understates rather than flatters.
What does Easyship charge for API access?
Rates API calls are included in monthly quotas of 0, 2,000, 10,000 and 20,000 across Free, Plus, Premier and Scale, with overage billed at $0.01, $0.008, $0.007 and $0.006 per call. Because the free plan includes none, any developer integration requires a paid tier — and the overage rate improves as you move up, which can justify upgrading independently of shipment volume.
Compare Easyship with other popular tools in the same category.
- The platform user design and user experience - Integration with shopify
They charged me for 23kgs when my item was only 1.5kgs and then a redelivery fee (for supposedly 3 attempts) when tracking shows 1 attempt & taken to depot within 2hrs, no other attempts To dispute they asked me for specific photos showing product in box with measurements and weight showing which i did. Its been over a month and still funds not returned!
Shipping app that compares couriers and pricing
They refunded my money, but it still wasted my time and the shippment was unnecessarily delayed.
I tried shipping a book to Israel. After two weeks the book was returned to me. No explaination was given, since they blamed it on USPS. I've shipped this book literally hundreds of times through the USPS in the same package without a problem. This was a huge waste of time.
None. It didn't work.
The platform looks sleek at the beginning. Wait till you start actually using it and lose your customers because of their mistakes.
Where to start? If it was only the lost parcels, poor logistics services and extremely late deliveries, I would have simply stopped using your service quietly without posting negative reviews, because I know nothing can be perfect and it is hard to start and grow a business. But after I realised (by chance, while looking at my credit card statement for something unrelated) that you charged me hundreds of dollars in the past 8 months, and you subsequently refused to refund it despite black and white emails from your team saying that you would not charge me, I realised that it was not just INCOMPETENCE but also DISHONESTY. Conclusion: I wish someone had warned me before I started working with Easyship for my business, and I hope that my warning will save at least a few e-commerce merchants all that wasted money and time.
I used Easyship (among other platforms) mostly to ship B2C orders for cross-border e-commerce. Lost countless parcels, been systematically overcharged because of "weight discrepancies" (it became such a problem that I manually re-weighted and re-measured every single SKU, made sure all the info was right before shipping, but these dubious charges kept coming anyways), and worse still, got upgraded without my knowledge or consent to a premium account while I had been assured black on white (I have the emails to prove it) by their support team that it would not happen. Funny enough, unlike virtually ALL SAAS COMPANIES, they did not bill me for these charges, no email, no notifications, not included in the monthly billing recaps, they did not appear anywhere except my credit card statement which I randomly looked at 8 month later when hundreds of dollars had already been taken by these people. I gave them a fair chance at making it right, but 58 emails later they went from "It's not our fault at all, no refund" to "It's not our fault, but here's 50% of the amount in Easyship credit" to "Ok it's our fault but the best we can do is compensate you for the amount in Easyship credit" before finally having their head of customer service Ryan Beardsley reversing course and telling me that it was actually my fault. Save your time, money and sanity and stay away from Easyship. Try Pirateship maybe?
Very nice app, loads of great features. Some features we don’t even use.
Conditions of subscription change without prior notice. The management was in such a hurry to change the subscription levels without anyone noticing that they changed their pricing structure online overnight but they forgot to update their help manuals. We had 3 courier integrations and were trying change 1 of the 3 with a new agreement. So we deleted the integration and never could manage to implement the 3rd again as the company decided to change the conditions one sidedly without giving us a prior notice. This is unethical by all means. Trying to push customers to up their subscription levels like this is a greedy and unprofessional approach.
Shipping labels created easily and comparison of prices are much easier
Good prices. Nothing else is good. And so many bugs
Interface is acceptable. Website is so full of bugs, it's crazy. Make a shipment, label is rejected. No explanation, of course. But I get a mail DHL was notified to pick up my item. But my label was rejected (no explanation) so what do I do? This is one example in many. This site is terrible, it rarely works. Frustrated beyond description.
No benefits. Only headaches.
Nothing about the service or support worth discussiing
They lost one big shipment for 10 days then refused to ship on to new location. I paid for early collect which they did not do, took them 4 days to collect initially and they refused to return additional fees charged for early collection. Tried one more shipment, paid for it and again they have not collected the shipment and ignore my request for refund. They do not care and take no responsibility, just take money
NONE