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Flatpay Reviews — Pricing, Features & The Honest Take
Flatpay is a fintech payments platform for small and medium-sized merchants offering card terminals, flat-rate transaction processing, POS systems (inventory, tables, saved orders), mobile POS, online payments, and pay-by-link. It emphasizes transparent, flat per-transaction pricing (no monthly subscription for many offerings), hardware bundles and onboarding for POS tiers, web-based merchant portal with dashboards and device management, and integrations with common e-commerce platforms and accounting software across multiple European markets.
| Company | Flatpay |
|---|---|
| Year founded | 2022 |
| Company size | 1000+ employees |
| Headquarters | Herlev, Capital Region of Denmark |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android |
| Support | 24/7 (Live rep), Email/Help Desk, Knowledge Base, Phone Support |
| Training | Documentation, In Person, Videos |
Flatpay Pros and Cons
- Transparent flat per-transaction pricing; many offerings have no monthly subscription.
- Unified offering: terminals, POS, online payments and pay-by-link.
- 24/7 support and daily payouts.
- Supports DCC and surcharge options for international/business cards.
- Multilingual and multi-market regional presence across several European countries.
- No fully public developer API portal or published machine-readable API documentation — integrations rely on Frisbii gateway.
- Offline transaction capture / disconnected operation not clearly documented.
- Onboarding and hardware costs for higher-end POS bundles can be significant.
- Some features (surcharging, MobilePay, 3D Secure) are region-dependent and may incur additional fees.
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