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Gusto
Effortless Payroll & Benefits
4.6
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Gusto Reviews & Product Details

Gusto Overview
What is Gusto?

One of the most preferred payroll platforms on the web today, Gusto is a great tool for all-around HR management that can handle everything from automatic year-end tax form filing to new-hire form filing, and managing employee benefits. It easily integrates with numerous accounting and business tools, as well as collaboration platforms such as Asana and Autobooks. The platform is well known for its exceptional customer support and delivers great insights and reporting.

Company Gusto
Year founded 2011
Company size 501-1000 employees
Headquarters San Francisco, California, United States
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$29.00/month
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Ask Questions about Gusto
What Gusto is best for?
How does Gusto compare to Sage Business Cloud Accounting?
What are the pros and cons of Gusto?
Gusto Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Training Documentation
Languages English
Gusto Features
Automated Payroll Processing
Automatic Updates
Benefits Management
Compliance management
Customizable Pay Stubs
Data Security
Deduction Management
Direct Deposit
Employee Database
Employee Self-Service Portal
Expense Management
Garnishment Management
Integration with Accounting Software
International Payroll
Labor Cost Reporting
Mobile Access
Multi-State Payroll
Multiple Pay Rates
Off-Cycle Payroll
Onboarding
Overtime Calculation
PTO and Leave Tracking
Payroll Deductions
Payroll Reporting
Salary Planning
Tax Filing
Third-party Integrations
Time and Attendance Tracking
Wage Garnishment
Year-End Tax Forms
Gusto Media
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Gusto Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 17, 2025
Gusto Logo
1,876 Gusto Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I’ve enjoyed using Gusto"
What do you like best about Gusto?

It is very precise and easy access, I use it every day.

What do you dislike about Gusto?

Nothing, it is also very safe so the verification methods can take a while but are totally worth it.

What problems is Gusto solving and how is that benefiting you?

I Can see all my payroll status with easy access.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
Dharmik P. avatar
Dharmik P.
It Consultant
Share
"Most simple and powerful one click payroll"
What do you like best about Gusto?

Gusto is very easy to operate. Monthly payroll can be done in a minute.

What do you dislike about Gusto?

I don't see any issue with gusto as per our use case.

What problems is Gusto solving and how is that benefiting you?

Tax setup is automatically done. Which was not the case in our earlier payroll system.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"assistant director, Programs and operations"
What do you like best about Gusto?

it pays the bills...I like your design. would like to see more drawings. mix it up a bit

What do you dislike about Gusto?

the email notification doesn't have the paytub attached to it.

What problems is Gusto solving and how is that benefiting you?

Can't really say I see any difference. I am a user. Nothing more

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
TG
Thomas G.
Head Of Roasting And Quality
Share
"Making payroll joyful and a payroll run in 10 minutes"
What do you like best about Gusto?

Ease of use and guided way of running HR and Payroll. It helps to make it easy to hire and onboard new employees but also with integrations easy to offer benefits and HR services to employees. Quickl to run payroll and employees love it as they get additional benefits.

What do you dislike about Gusto?

Does not offer scheduling for hourly workers and very basic timecards only.

What problems is Gusto solving and how is that benefiting you?

- Onboarding new employees - Cetral HR functions (like satisfaction surveys, performance reviews) - Bi-Monthly Payroll runs - Managing and automatically connecting to benefits tools like 401k

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love Gusto"
What do you like best about Gusto?

Easy to use, easy to navigate, I love being able to add recurring charitable donations, and get to my benefits quickly.

What do you dislike about Gusto?

nothing! I love it all. I guess the only thing I don't love is that I never know if it's pronounced "GOO-sto" or "GUH-sto". :)

What problems is Gusto solving and how is that benefiting you?

I love having all of my resources for work in one place.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
Eden T. avatar
Eden T.
Physical Therapist
Share
"Very easy!"
What do you like best about Gusto?

Gusto is so easy even I can do it! The customer service is quick and accurate.

What do you dislike about Gusto?

I don't like the a AI chat vs a human but I understand why it's being used.

What problems is Gusto solving and how is that benefiting you?

How to keep payroll organized.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
TB
Todd B.
Founder
Share
"Best Payroll Service for a Small Biz!"
What do you like best about Gusto?

Comprehensive yet simplistic website, great customer service and prices.

What do you dislike about Gusto?

Hopefully one day they will offer additional accounting and bookkeeping services.

What problems is Gusto solving and how is that benefiting you?

Gusto has done a great job managing all aspects of the Payroll process, by integrating all online, the business has saved money, as compared to the payroll services I have used in the past.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
JJ
Joshua J.
Founder
Share
"Gusto has been great for our business, and has great customer support"
What do you like best about Gusto?

Gusto makes payroll and offering benefits to our employees super simple and user friendly.

What do you dislike about Gusto?

there are very few downsides, there have been a couple of times when I can not find certain information, but every time I have called support they have helped me find what I was looking for. there were some minor hiccups in understanding how benefits work for new hires since it was all online instead of getting to talk to some one about benefits in person.

What problems is Gusto solving and how is that benefiting you?

it handles filing payroll taxes as well as helping with rolling out benefits in a way that was easy for our company to understand.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
Wendy W. avatar
Wendy W.
Digital Ads Specialist
Share
"I think Gusto is highly user-friendly, with a clean and easy to navigate design with great features."
What do you like best about Gusto?

Gustos is the best platform I've used for digital payroll and income taxes. I find other platforms like ADP to be cumbersome and unnecessarily complicated. Gusto is straightforward and provides exactly what I need.

What do you dislike about Gusto?

I don't have any criticism to offer. I really like the platform.

What problems is Gusto solving and how is that benefiting you?

Gusto makes payroll and tax season much easier with a streamlined platform that's designed to be user friendly.

Small Business (50 or fewer emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
TM
Tamra M.
Founder
Share
"Great Service"
What do you like best about Gusto?

Gusto's platform is user friendly and streamlined.

What do you dislike about Gusto?

The customer service team isn't always informed or helpful.

What problems is Gusto solving and how is that benefiting you?

Gusto pays my employees and keeps me compliant for tax purposes.