Heartbeat Chat Reviews & Product Details

Heartbeat has been so responsive to my questions and problems. My community is thrilled to be off of Facebook and on our own platform. It is easy to use, and I cannot express how wonderful it is to have a platform in my price range with so many features!

Nothing I can think of right now. Every issue I have had so far has either been solved, is planned to release, or currently being worked on!

It got us off Facebook. Because of this, I have more members in my community than before!

I love that you can have your community and course all on the one platform. There are so many great features and the founders are very responsive to suggestions and improvements.

Nothing really - they are working hard to improve every aspect of the platform and it is really amazing that there is a mobile app that you can keep connected to the community on the go.

Combining the course aspect with the community chat and resources. So often the course platform is a stand alone platform and there is no ability for the students to ask questions or engage with other students.

I love how on brand my community is and it feels like a fun platform and that is part of my brand. I love that when I toggle bt other communities that mine feels like me!

There are some tech features that I wish Heartbeat had, but they are really good at adding and updating constantly! I am excited to watch it grow from ground up!

That I have a space to meet and chat with my community and engage with them through prompts! I also love that it's off of social media! It really was the confidence I needed to go ahead and start a community!

Heartbeat is a very affordable tool in comparison to most other community management tools out there. It's easy to use for me as an administrator and my community loves it too. For me the events section is certainly the most important part of my business and Heartbeat offers everything I need to manage the events effectively (RSVP, reminders, feedback etc.) If you are looking for an affordable and user-friendly tool to manage your online community, I highly recommend Heartbeat.

For me, Heartbeat has everything I need to manage my events (with is the heart of my business) and engage with my community.

It's putting everything in one place - events plus the ability for the members of my community to engage with me and each other. And it's less distracting than hosting a free online community on something like Facebook.

Extremely user-friendly, intuitive, robust, and simple to use.

After uoloading all of our videos, they were unable to be viewed on android. This has since been fixed. Also, support was very also very slow to respond though this has since also been rectified. Over extremely pleased!

Heartbeat has community and authentic connection built into it. It can be scary to connect with others but the layout of the playform creates a sense of comfort.

It has great systems in place for onboarding you to the platform and also for you to help onboard your members when they join.

There are still a few issues with the mobile app, but at least they have one.

Community and courses. It is great that it is also a platform that works really well in India. Other platforms the payment processors do not work here.

Heartbeat is a great tool to manage community, easy to use, great support and a lot of new features every month, there is a lot of videos and documentation that explain how to use it in the right way

Implementation is not simple, need to study and may be to buy something alredy made or similar, i suggest it because we succesful did it

We solved a customers and lead community problems with a solid product and a great support we can implemet new features to offer to our customers

- All-in-one community platform that is responsive to the needs of most communities - The Heartbeat team is incredibly fast and empathetic with iterations and new features - Heartbeat Community (The Geadth) is an incredible community that demonstrates and what's possible while also providing the training to help other community builders

Struggle to get customers to use the app. FB still in the lead for the masses. Would love more integrations to make pushing out content and doing lives easier and more efficient

They are making community experiences extremely easy to execute by pulling together events, courses and pre-built templates for other experiences like office hours, book clubs, etc

User friendly, coursing options, integration to notion, directory, heartbeat community The Hearth

More robust video in voice rooms, or create video rooms Enhanced analytics

Enhanced productivity, more visibility into events, lots of integration options, eradicated need for other tools

The platform it's very intuitive, reducing friction for users to participate writing threads, asking questions, adding images, etc. versus the great majority of community platforms that feels like an old forum-style space.

The overall design (fonts, layout, UI) feels a bit rough in compare to other community platforms with a more cleaner-trendy look. Also, the mobile (and Mac) app are slow.

With Heartbeat I'm able to gather my audience in a private space and engage with them in ways I couldn't with other marketing tools (online course, email marketing and social media platforms). I truly believe communities will become the best way to monetize an audience and Heartbeat is very good at helping you with exactly that.