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Kajabi Reviews: 4.4/5 — Solid Choice
Kajabi is a premium solution for memberships and online courses that allow businesses to produce, sell and manage memberships seamlessly. The platform has unlimited access to content and video hosting. It’s easy to create a site on the page builder, with 40 premade sections that are ready to use, easily customizable pages, and integrations with Zapier, Typeform, Segment, and many more. You have the option to advertise events, create a blog, and grow your community.
Kajabi is also often used as Online Learning Platforms of choice in Creator and Coaching tech stacks.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Kajabi Pros and Cons
- Excellent tech support and customer service
- Create podcasts and send them to popular audio apps such as Spotify
- Live events and webinars are available on all tiers
- Provides in-depth course insights that give you better insight into student progress, as well as video analytics
- Offers unlimited video hosting
- No polls and quizzes
- The affiliate program isn’t available on all plans
- More expensive than other course platforms
- Custom certificates are not supported
- Assessment customization is limited
Compare Kajabi with other popular tools in the same category.
ease of use, lots of features to integrate.
Can be clunky and it's very costly when you scale up in members/subscribers.
Creating engaging course content easily and in an organized fashion.
Kajabi has a clean design and the ability to host courses that you can sell. If you're looking for a website to post and sell courses on, the courses are very customizable.
There are a few downsides to Kajabi. It can be pretty expensive per month if you want to use some of the features that differentiate them from other website hosts. The support team does their best but cannot answer in-depth questions. And the built-in analytics don't make a lot of sense, so I don't trust the numbers. The code is not editable (except for adding code to the top of all the pages - useful for adding a cookies disclaimer), so make sure that you don't need to edit the code before going with Kajabi.
Kajabi is the platform to use when designing and selling courses and presents a clean look for clients. I was able to create the website with little website experience, which was definitely appreciated.
I like that you can create opt-ins and landing pagges easily. It allows you to host courses, products, and sequences. It's a great all-in-on option.
The formatting/design is rather bulky and limited. I wish it looked more modern in design and editing backend.
We are able to create opt-ins and automations through Zapier to increase our email list. We create landing pages for our virtual groups and hsot our courses online.
Kajabi is easy to use and very intuitive. It makes tasks such as sending email campaigns and CRM management very easy.
There are not a lot of options when you want to do more granular tracking for email marketing. It's also hard to set up more dynamic email sequences.
We use it for CRM management, email marketing, products, and website creation.
Here's what I like best 1) Clean and easy to use interface 2) Set up your course in seconds 3) No contracts and hassle
Nothing! It's really good at what it does with a beginner friendly introduction
I have been able to build my own test course/website for future reference
our web developer really liked using it, says it is 'intuitive'. I like the way the backend of the course turned out, very slick formatting
nothing really that I disliked, other than having to pay for it;)
able to host/produce an online course to my online community
Kajabi’s Course creation feature is awesome
The email marketing feature is very lackluster and the overall platform navigation is a bit confusing and clunky
We were able to create and host courses using Kajabi
Kajabi has great features. Extremely easy to use interfaces. Appreciate the ease of creating assessments.
I wish the menus were a touch easier to navigate can be difficult to get where I need without tons of clicking.
We use it for job applications and training and really like it.
I like the simplicity of the backend interface. The clean look and the quick support. I like that they have funnels, but again, they are very simple. I like the you can upload the videos and it's hosted in Kajabi, one of Kajabi's strength so far...
A lot. I'll start with the design of the website within Kajabi. Membership is quite hard to implement on this platform. You have to customize how you create your courses, and members may look simple, but you'll end up with hundreds of products and offers as you continue having memberships. There's also no way to bundle, categorize or, if on the front-end, have all your over a hundred courses in categories. So, your members will get frustrated trying to find the course they purchased. We have a monthly membership. We must continually create the months to add the product for those that renewed or not. There's no other way around it. The checkout page is not customizable too. We are delaying charging members for one month but we don't want the "free trial" to show on the offer checkout. However, there's no way around it either. There's no way you can customize your customer receipt. They recently implemented a receipt, but it's not customizable with fields you'd like your EU customers to receive. Tags are limited to 100, that's for the high-price subscription. If you want to use more tags, then you'll have to upgrade.
I'm not sure it's solving any problem other than some bells and whistles that isn't what a creator needs. They added podcast and coaching within their platform, it's nice, but we are not using it since the primary thing we are using it for which is membership, isn't updated, or they don't want to invest in it.
