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Keeper Password Manager Reviews: 4.7/5 — Highly Rated
Keeper is a zero-knowledge security platform that enables individuals, families, teams, and enterprises to securely store, share, and manage passwords, passkeys, secrets (API/SSH keys, certificates), privileged access, and remote infrastructure connections. It combines features for strong encryption, authentication (biometrics, SSO, MFA), auditing, compliance, and user management.
| Company | Keeper Security, Inc. |
|---|---|
| Year founded | 2011 |
| Company size | 501-1000 employees |
| Headquarters | Chicago, Illinois, USA |
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
|
| Deployment | Browser Extension, Cloud / SaaS / Web-Based, Desktop Linux, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, Videos |
| Languages | English |
Keeper Password Manager Pros and Cons
- Zero-knowledge security model with AES-256 and ECC encryption
- Comprehensive feature set across password management, secrets management and PAM
- Flexible consumer, family, business and enterprise plans including a free tier
- Strong administrative, auditing and compliance tooling
- Cross-platform support with offline access and multiple authentication options
- High-end business / PAM features are custom-quoted and can be costly for large deployments
- Free plan is very limited (single mobile device, limited records)
- File storage may require additional purchase unless on Family plan
- Core platform is proprietary (not open source)
- Some users report steep price increases at renewal
We believe the security features and infrastructure of this product is excellent and will meet all of our needs and audit / exam scrutiny.
Nothing yet, we are rolling out to our associates presently.
The same business problem that every business with computers has, trying to maintain the numerous passwords that are used on a daily basis for some very high risk applications such as money transfer systems.
With the new update, Keeper is better looking and easier to use. The 5 licenses available to our employees' family members were a bonus. Supporting a company over 400 users, we were looking for granular control, and generally Keeper allows users to manage their passwords without too much concern. Keeper checks many of our boxes. Because of this, more and more users in our company are integrating Keeper into their daily use.
There was a slight challenge to integrate Keeper into our stack: Since our Active Directory is still internal, the autoapproving of devices requires setting up a Windows server running Keeper Automator and Keeper Commander on our internal network. This was a bit of a pain, but support assisted. I would like to see more granular autofill and URL filtering. The default settings are a bit aggressive (the average user is overwhelmed by the prompting; auto submit sometimes breaks for certain websites). I feel 1Password's GUI is still king for friendliness, but Keeper is one of the top in class for security and enterprise.
Keeping passwords secure, strong, unique.
It can hold all types of sensitive information from IDs to credit cards it's more than just a password manager!
Not a huge fan of the desktop application- it gives some of our employees issues but the website works just fine. I also think the google extension could use some Jazzing up.
Sharing passwords and keeping them organized in
Ease of deployment and management Quick and efficient user management
Didn't have Payment card injection, which has now been added
The lack of password Management from Edge, means we needed a third party tool to fill the gap from Single SignOn. Keeper provides a great management interface and user interface for this.
1. SAML integration for SSO 2. Ability to use for multiple accounts. (work and home) 3. Prompts for creating new records. 4. Prompts for changing passwords. 5. The ability to share passwords. 6. MFA capability 7. Random password generation - options can be modified to meet page requirements
1. It has the tendency of asking for re-verification before the 30 days. 2. Sometimes issues when changing passwords. 3. Has issues distinguishing between similar sites within the same domain. 4. Mobile experience on my phone is not as seamless as when I'm using my laptop. 5. Unable to access admin portal from cellphone. 6. Sometimes the Keeper symbol blocks unassociated fields.
password manager strong password creation
I love having a password manager due to having so many passwords to keep in many different forums. This can get confusing at times.
I haven't found anything that I dislike about it so far.
It helps to keep passwords in one secure place and that is a great benefit as I am on many platforms, boards, and round tables that require secure sign on. It also benefits and keeps my mobile devices secure as well.
Keep is able to perform not just the basics of password management, but also just-in-time provisioning and SSO. Customer support is very responsive. Easy to switch between work and personal accounts on a mobile device.
The browser plugin tends to be inconsistent, if not buggy. It's slow to achieve ready-to-use state upon website loading.
Keeper helps our users generate and use more secure passwords and helps to eliminate password re-use.
Multiple clients, web portal access to the vault, and E2E encryption.
So features are buried inside context menus and are somewhat hard to find.
Keeper provides a great commodity password manager functionality, but blends that with enterprise-friendly groups, record sharing, and other integrations that help automate our workflows. This equates to easier sharing of encrypted, and more-secure passwords between users.
Importing passwords from Chrome is super simple
I wish it was easier to import passwords from ios. As of now, I have no idea how to do it and most users in my org use an ipad and safari. I have to create an appointment for someone to teach me how to do it
Protecting our users and saving all our passwords
Ease of use - portability across devices and simple to access and share passwords across the team or keep in a personal volt. other managers iv used doesn't give you this ability or only allow for it to happen at an admin level and not at a manager level or below.
tries to auto-complete and auto-fill unless turned off manually and where you have multiple accounts/ logins for a service it just attempts the first one rather than asking which one to use.
managing client accounts we can save the login credentials and allow the whole team to access the accounts without needing to remember passwords or giving passwords out - in addition as staff move on from the company these passwords are safe and the member of staff can be locked out from accessing them or taking them away.
Keeper's excellent extension makes it more accessible and provides a different experience than the web version.
It seems like you have to re-sign in every 10 minutes
A good password manager and replacement for Lastpass
What I love most about Keeper is granularity to which it can be centrally managed. From being able to make sub-admins inside of "nodes" (effectively departments and sub-departments) to how shared-folder permissions can be applied exactly as they should be on a per-user or per-team basis; there is a litany of ways to mix and match all the tools that Keeper gives you to make the environment exactly how you want it.
The most difficult part of Keeper is getting started with it and learning all the ways that the environment can be set up. To elaborate, we have run into the issue a few times that a user or team who was supposed to be able to do a certain action (such as edit a record or be able to add other members) was not able to do it. The culprit, one setting that over-rode the settings we were initially working with. Keeper support is always incredibly helpful to troubleshoot this, but sometimes it can take a few days for this process to be completed. A 24/7 chat would be great for those issues that don't really need an email chain.
We are a SMB so we don't have the internal bandwidth to do full SSO but we needed a solution to securely store, and in the event of termination bar access to, all of our credentials.
Keeper is a very intuitive platform. There have been a handful of times where the auto-login failed, but I have always been able to fix it.
I don't ever use the off-line app, because it gave me a few problems.
We just use it for the tech side of our company to keep track of security tokens and strong passwords for the many systems that we interact with.
A keeper password manager is a best and most effective solution. We are using keeper as a password security vault. It is a more secure and zero-knowledge tool. It is straightforward to use we can enable many security features like azure single sign-on, Apply privacy policies like a privacy screen, permission etc.
They have to provide support services from GCC or Asian regions.
We keep all the passwords in the vault and provide access through the keeper instead of sharing passwords with internal or external users. Now we can say we have enabled Zero-password knowledge in our organization.
I like the integration of the mobile app with the smartphone web browser. This makes is easy to create new accounts as well as to log into existing accounts. Also, love the random password generator. Makes it extremely hard for anyone to guess!
The dislikes I have are more due to the security posture of my organization than the tool functionality itself. For example, for desktop application use, the vendor has made it easy to install a plugin that can mimic the mobile app's functionality. However, my company restricted the ability of individuals to install plugins due to security vulnerabilities.
With the many applications that we have to contend with, it is a secure location that we can 1. store passwords. 2. share account info as needed/authorized and 3. utilize the random password generator tool to create unbreakable passwords.
Easy to use and onboard users, allows us to securely store and share passwords across the organization. Contributes to better user experience and less password reset requests for the IT team.
If you forget the master password, you have to create a new account. Sometimes autofill function can be buggy and can hide data input fields, it fails to differentiate between login/ password fields and any other input fields, hiding data that you are trying to enter.
We implemented it org wide to enhance our enterprise security and allow users to securely store and share passwords instead of sending passwords in plain text via email or google drive.
I appreciate the plugin's abilities, and the 2fa security key protection is reassuring. I've always been worried that a master password system would be a detriment but it has been a great way to insure my client's sensitive data is kept safe.
Sometimes the system seems a little clunky, and the plugin misreads information on the page, occasionally asking me if I'd like to overwrite my password with incorrect information
It is allowing me to save all of my passwords and sensitive information in one place to allow my entire team to access it. one central collecting place has been great!
If you know Google Drive, you should be able to understand Keeper.
Support is very hands off and I would have liked more support during deployment. Most questions are referred back to Help Documents, which aren't always helpful. With Gold support, you get unlimited training, which is helpful.
Passwords used to be shared in a spreadsheet. It was super insecure. Also, many users had their own account access that was lost if they left the agency. Now all of our passwords are collected in one place and can be shared only with the users who need access. In addition, if a user leaves, we are able to recover their account access.
KeeperSecurity Password Manager integrates well with Azure AD for the user database. The password generator is very useful, and the "helper" that assists you in changing passwords is a great tool. I like the ability to share individual folders with other users, and creating new records is super simple. The Android App is phenomenal.
The worst part about KeeperSecurity Password Manager is the browser extension. There are so many missing features when compared to the vault experience (can't add additional URLs for a login, can't add custom fields, can't manage 2-factor codes, can't change the record type, can't add files or photos... Also, the browser extension "auto-fills" some forms when you don't want it to. You have to disable auto-fill because sometimes it will update a field in a form with info you don't want, and you don't even realize it did it. Also, searching for a record inside the browser extension remembers that search criterion until you close your browser. So, if you go to another site to log in and click the browser extension, instead of seeing the login accounts for the site you're on, you still see the records associated with your last search. Even on a new tab! Extremely frustrating feature. Finally, I'd love to be able to right-click a field and have KeeperSecurity Password Manager copy the field's type and name to fill custom field values. Sometimes more than a username and password are needed when logging in (such as an account number). Other password manager extensions have this feature, making adding custom fields easy without inspecting the page element and manually determining the field's type and name.
Having shared passwords for our IT team, separate from other departments, and even higher level credentials shared between higher level associates is a handy capability. When a user leaves, it's straightforward to use the tools to change passwords wherever we feel there is a need. No more Excel files with passwords. Access to passwords from any device while still feeling super secure.
Keeper provides a fully cloud fully SaaS password manager that allows our users to log in with their corporate identity. Extensions and applications are provided for all major platforms. Subdomains can be recognized separately for autofill purposes, which is very helpful for development or test environments.
Sometimes the extensions had issues logging in with the SSO option, requiring a user to uninstall and reinstall the app. Currently there are limited options for administrators to modify records created by other users, but this is coming.
We needed to be able to share logins between a dispersed remote team in a secure way. Keeper allowed us to do this while controlling shared access and auditing who accessed individual records.
Users are excited to have the personal licenses with our subscription and we are able to more closely monitor password sharing and security.
Certain features like the approval pushes being automated are not easily solved unelss we host something.
password sharing, complexity, and dark web research on breaches
Suitable for both business as well for private use
nothing missing for me, I am happy with the software.
Team access to some resources.
Keeper is easy to install and deploy, even in larger organizations (through SAML and SSO). It has a clear structure and offers a great UX through its browser plugins. Apart from storing passwords, Keeper's Vault offers additional functionalities that increase an organization's level of cybersecurity.
In its mission to force users to use Keeper, it is sometimes annoying that one can't easily exclude some domains/websites from Keeper's prompts. If for some reason you don't want to store a password for a specific website in Keeper, it will push you hard to do so or to disable the prompts at all. Also sometimes the sync between Keeper across multiple devices works with a delay, i.e. you may save a password through the browser plugin but it's not immediately available on your Keeper mobile app.
Storing and especially sharing passwords among business users. Storing and sharing corporate credit card details. Raising awareness of the need to follow basic cybersec hygiene within the organization.
Ease of use and one place for all passwords
Automated login and screen capture feature for server login sessions
We do not have to search for login credentials anymore
Easy to use and you can access it via mobile app, desktop app (both Windows and MacOS), along with the web, and through add-ons for all major browsers.
The enterprise console for it could be a little easier to use, but this is a good product and helps tremendously with account/password tracking.
Trying to get our users to use a password vault for all of their accounts to minimize security issues, enforce longer passwords, and ease of use.
Usefull, correct, easy to use on a daily bases
Impossible to have the same password on iPhone and Mac. Asked about this since over two years, no adequate respons.
The main goal is and was to have a trustworthy software for password-management
All cloud baseed, ease of use between teams, provides SSO authentication.
Provisioning through Microsoft Azure is a bit clunky and not very well explained.
Problem was password management originally was on-prem which required VPN access, versus having a cloud based password manager is easier for user to access for a global company.
- It is simple for users to use, which I believe is the most important aspect of a password manager - Easy to transfer all of someone's vault when offboarded to their manager - Autofill with the Keeper extension works well - Admin console is easy to understand - Support has always been quick and helpful
- Have had one issue where even as SSO login, if you login to the admin console before logging in to your vault, it will ask you for your master password and requires a reset (which shouldn't be required with SSO login)
Keeper solves all problems one is trying to solve with a password manager. It allows for the secure sharing of information between users, enables users to have unique, randomized passwords for every site that requires a login, and provides an easy way to do it.
The product is web based, it is relatively fast
Sharing of passwords is complicated, there are no ways to create groups Doesn't remember search content after you login again
I keep in Keeper all my passwords and some contact information
The password generator is very useful and versatile, and you can add custom fields to records
I would like to disable the auto import from browser for new users but that feature is not available yet
We stopped sending passwords via slack and emails, also we can fine tune which users have access to passwords