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Keeper Password Manager Reviews: 4.7/5 — Highly Rated
Keeper is a zero-knowledge security platform that enables individuals, families, teams, and enterprises to securely store, share, and manage passwords, passkeys, secrets (API/SSH keys, certificates), privileged access, and remote infrastructure connections. It combines features for strong encryption, authentication (biometrics, SSO, MFA), auditing, compliance, and user management.
| Company | Keeper Security, Inc. |
|---|---|
| Year founded | 2011 |
| Company size | 501-1000 employees |
| Headquarters | Chicago, Illinois, USA |
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
|
| Deployment | Browser Extension, Cloud / SaaS / Web-Based, Desktop Linux, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation, Videos |
| Languages | English |
Keeper Password Manager Pros and Cons
- Zero-knowledge security model with AES-256 and ECC encryption
- Comprehensive feature set across password management, secrets management and PAM
- Flexible consumer, family, business and enterprise plans including a free tier
- Strong administrative, auditing and compliance tooling
- Cross-platform support with offline access and multiple authentication options
- High-end business / PAM features are custom-quoted and can be costly for large deployments
- Free plan is very limited (single mobile device, limited records)
- File storage may require additional purchase unless on Family plan
- Core platform is proprietary (not open source)
- Some users report steep price increases at renewal
The feature to auto-generate passwords where you can specify different symbols, lengths and randomize, that way you will have a unique password and you will never have to remember it again
Sometimes it is hard to share every password with everyone, there must be way to automatically share new passwords with defined tags or something similar to give access and privileges to modify them. Also keeper is capable of detecting a change of password so in that case it could add a label "Old password" to the already registered one
Once it was set-up, you don't ever have to remember a password again
Passwords can be organized in folders and subfolders. It is able to sync across multiple devices. It creates random passwords where you can select properties such as length, types of characters etc. Fingerprint sensor of mobile device can be used to access password database, without the need of remembering the master password.
The addon for browsers can be annoying, since it pops up also where it is not needed. The sync option is only available during trial time, otherwise you've got the pay for the premium version.
Keeping passwords organized and not using the same password for different web pages/services.
Keeper offers an extra layer of security with their Keeper DNA feature, which uses someone’s connected object device to create a unique DNA profile, like for example your Apple watch. It offers a digital vault allowing you to attach videos and photos to passwords in your account and is a great portable password management option. Now, if having a security dashboard is an important feature for you, sadly Keeper doesn’t offer one at the moment.
If having a security dashboard is an important feature for you, sadly Keeper doesn’t offer one at the moment. Also I find that Keeper could benefit from a sleeker and friendlier user interface.
Keeper helps you safely manage your passwords, if your using it for personal use the free edition is great. Great application to use for your mobile
It has a great price, right now they increase the prices and is expensive, but is the best I found.
You cant create folder inside folders, and the option of share folders does not works.
Keep passwords in one place
The interface of Keeper is very user friendly and attractive.
Keeper seems to push their premium paid version more than their competitors. Pop ups and blocked functionality seem to happen quite a bit, which is annoying if you are trying to use the free version.
Password Management, Password Encryption, Random Password Generator. Keeper does a fine job at these functionalities.
Good design Ease of use Minimal glitches
Not intuitive for non techy people Difficult to use in our industry where managing dozens of clients Keeper extension clashes with Google autofill Importing passowrds from spreadsheets is difficult No ability to add passwords directly to a specific folder
Providing a more secure password management system
It's an easy and effective tool for creating, storing, and managing passwords. It helps ensure the creation of strong passwords to maximize account security and makes it relatively easy to access and auto fill those passwords when needed at login. There are various categories that you can use to organize your accounts and password information, but I rarely use this functionality since the tool automatically detects stored passwords when you access a particular website.
A few drawbacks are that professional accounts that allow personal password management store separately on different devices, which makes it difficult and sometimes complicated to manage which passwords are being saved to which account. Another drawback is that the auto fill button is often overlapping with the decode/display password character button on some websites, which can make it a little difficult to easily click and have the auto fill feature work.
It helps me create strong, secure passwords and maintain account security. It also helps make those strong passwords easy to manage by storing them in an intuitive and easy to navigate format.
Website integration is good. Overall password grading and assistance is very helpful. The browser extension makes it easy to use, manage and create new login credentials on the fly.
Desktop app, and browser extension should be in sync. When you log into one, you should automatically be logged into the other. Better integration and recognition with locally installed applications need more work.
Firm-wide password standardization, and central location for all firm/client passwords
The program is easy to use for most users in my organization.
Customer Service. No availability to chat online, call, or communicate whatsoever other then email. When you do get a response via email and attempt a conversation, customer service team ghosts you. Very frustrating.
Frustration.
Easy to use and restore data to a new device
The fees to us the app. Which there was a free version
I am able to use thundering passwords since I have a secure place to store t hem
I like how I can use it on all of my devices.
All of the pop-ups asking for me to turn on additional services that cost more. I am unable to turn on the touch - I had it for awhile and then, it upgraded. I haven't been able to turn it on, again.
I can have many passwords and all can be listed.
I like the Apple Watch biometric authentication, password generation, ability to populate password field with credentials from another website (good for families of websites that use the same login) and security review.
Chrome add in requires too many mouse clicks. Should be able to use keyboard exclusively. I find this very frustrating.
I like that it's easy to have different, complex passwords for each site. I like how easy it is to change passwords.
Keeper makes it convenient to store all your passwords in one central location for all your passwords.
The interface can be difficult to use. Also resetting 2FA requires a call for an admin.
We need to have all passwords for our team of engineers saved in a central, secure area.
When it works, it is very easy to share a password with a group of users.
It continually de-authorizes devices. Makes it hard to use quickly.
We implemented new security guidlines and this allows the sharing of passwords with out breaking the security agreements.
I like how keeper has a full desktop version. It also makes sharing passwords with clients a breeze. The autofill within with fields on my browser is time saving and full featured.
The permissions side of keeper is lacking. Creating shared folders within shared folders in not allowed which creates extra steps when trying to share with specific staff or specific clients. The ability to scroll through passwords from the search bar in ways such as featured in LastPass would make keeper easier to use.
Keeper allows us to keep out client passwords saved centrally and share them in a secure way internally. As an MSP we need this as a core function.
Ok to store one password per item / account
As I passed to premium all the account/folders got duplicated and more and more, so that now it’s a total mess.
Password management
Clean interface, remembers where you were last when logging out / back in.
Only one hidden field per record is bad.
Password management
I like that you can feel confident that keeper protects your passwords.
The fact that the yearly subscription rate went from $9.95 to $29.95. That being said I feel like the optional functions/upgrades should be included or at least some of them. Also, multiple users in the same family should get a discount without having to merge/switch accounts. My husband & I both had keeper when it was $9.95 & want to keep our original seperate accounts & feel like we should get both for the family subscription price. Additionally, I don’t need to put it on more than one device so I shouldn’t have to pay for the ability to use it on multiple devices if I am not going to use it. I also get really IRRITATED when I am prompted on the app all the time to upgrade or remain ‘unprotected’. There should be some additional options included with the yearly subscription price.
None currently.
Easy enough to share access between users. Control access is pretty good.
Browser extensions are unstable (often get warnings it needs to be stopped). Lack of basic "versioning" of account password (very useful in an organizational setting when many people are editing entries).
Controlling access to "shared" accounts and passwords without having to expose the password. Having a "single source of truth" for users and password.
That you are able to securely store all your passwords and not lose them.
I don't think there is anything that I don't like.
The problem that we are solving is losing passwords. There are so many websites that are used amongst the 13 hotels that you need to keep track of
It has a great interface, is easy to use, and clients for IOS, OSX, and Windows are all equal in performance and usability. The ability to add custom fields as well as notes/plaintext is also a compelling feature.
Past versions supported syncing locally via ftp and/or wifi. Most recent versions have removed this functionality and now require you to use the cloud to sync your devices. While this now requires a recurring payment to enable this functionality, it's not the worst part of this new restriction. The worst part is that now if I want to sync my passwords, I'm forced to send my (albeit encrypted) password database into the cloud where I lose all control over it.
Storing unique, strong, and hard to guess passwords for a multitude of services. This removes any need or desire to write passwords down where they can be later found by others and helps promote using stronger passwords.
It allows us to use it for a two-factor authenticator for multiple sites to share with team.
The password update for existing sites feature is confusing and ineffective. Have not had it store the password when I use this feature.
Allows my team to share passwords securely. Allows for one-time password shares. Allows to share a multi-factor authentication code. Saves time and frustration for my team. Enables us to get in to sites quickly and keep performing.
the password vault, but it is not obvious which logins relate to which passwords.
I find it easier to keep a secret file of my own passwords, than to rely on the Keeper to provide them when needed
none, it is difficult to benefit from this program.
That it let me into my accounts most of the time
That many sites didn't work, it saved the wrong information, and most of my team couldn't use it.
Keeping track of passwords
Good security and consolidated organizational management
Mobile app is clunky, password fill conflicts with others, need to sign in repeatedly, and sharing of credentials is minimally helpful
Central place to save company passwords
This product works. It does exactly what it is supposed to and has a clean, user friendly interface.
The yearly cost of this product is way way too much.
Keeping track of personal and professional passwords. It is on my personal cell phone
The platform seems fairly solid and secure and has all the expected features, albeit presented in a confusing way. Cheapest corporate password manager I found.
They screwed up the billing, charging my personal account for our corporate account. Anyone offering a password manager should be hyper-organised so these kinds of problems are a concern. The interface and architecture is pretty confusing when you get into the nitty-gritty of sharing.
We use Keeper to track passwords in the IT department and share passwords with accounting, admin departments.
It looks like a comprehensive platform, too bad I wasn't able to try it.
My cofounder set up the service for us, but wasn't able to finish the set-up before he left the company. When I tried to take over, I wasn't able to get access to his login to finish the setup process. The process to gain access to his account was laborious and time consuming so I wasn't able to complete it. When the annual payment came around again, I asked to cancel the service and refund the renewal fee as I never was able to get the sevice setup. They refused to refund the money so now we have paid for two years of a service I never used, and CAN'T use. Horrible way to treat a potential customer and has turned me off to the service.
More secure password management than LastPass.
Great reputation for not having been hacked, unlike my current tool.
Unfortunately, this solution lacks intuitive categorization and will put things like secure notes, addresses, payments, bank accounts, and social security data under one big vault folder or in random misc folders making it very hard to find and navigate. While other solutions are smart enough to put things on the left side of the app menu keeper makes you hunt for your categories and data by sorting and filtering from a massive pile of data. So this product is not recommended until they upgrade their very outdated 1995 UI experience to something more intuitive and logical. I will gladly migrate over from the current solution when they do this.
password management for personal and business accounts.
Keeper is simple to use. I've actually been a customer for about 8 years. They have an easy plugin, lots of great features. It's a great product.
I have had a business subscription for 5 years now. They have started slowly changing their billing practices. They now have minimum user counts - so even though we only have two users, we are charged for 5. That's not a big deal. But, we are now being charged more than $800 of extras that we cannot opt out of - if we want to keep our simple password repository. We like the product. We don't like the shady business practices.
Keeper helps us keep our passwords and other confidential information secure. That having been said, we won't be renewing because of their deceptive billing practices.