LinkSquares Reviews: 4.7/5 — Highly Rated

LinkSquares is great for tracking document process from initial input into Finalize to signed copies in Analyze and it has excellent reporting functionality.

The manual renaming when I need to use company naming conventions. Also, making sure the tags are going to be useful to others who may be utilizing the reporting function.

Tracking document versions and conversations during contract negotiations. No more searching in email for the email thread and document versions.

Ease of use; great customer service and support

I wish it were more customizable, especially as it relates to workflows.

Having all our contracts in one location has helped so much. Also, having all our negotiation history in one place is great.

We have signed up to LS Analyze. Such a game changing and easy to use tool. It will supercharge our legal function. The support from LS is 2nd to none too! Standout Features and/or Strengths: 1. Ease and speed of use 2. Single point of truth for all contracts 3. Easy and super quick uploading and AI analyzing (with Smart Tags) of contracts 4. Amazing and very friendly and informative training 5. Amazing after sales service and user support

Main Issues or Weaknesses: To be honest, there really aren't any, but if I had to offer a few I would say they are: 1. Cost of adding bespoke Smart Tags/Fields 2. Cost of adding additional administrators vs standard users 3. Slightly pushy sakes team when it comes to upselling

1. Contract respository and a SPOT; 2. Rights Management and tracking; 3. Contract Analytics - this is making us so much more productive and efficient. It's game-changing for so many reasons. From having a simple and effective fully searchable single point of truth for all contracts (ie as contract repository) to the AI it offers. But overall the process of buying, implementing and using the product is simple, easy and very cost effective. The Linksquares Team were a dream to work with and extremely helpful and accommodating every step of the way. Overall Experience: It is a fantastic and game-changing product. Wish we had signed up for it earlier. It's so easy to use and has amazing functionality, ease of use and 10/10 AI based analytics.

LinkSquares creates efficiencies in contracting that are essential for a fast-paced business environment, regardless of the size of your internal legal department.The dashboard metrics provide valuable insights into workloads and turnaround times so that all team members can operate at peak performance and internal stakeholders have real-time status updates and insights into the efficiencies of the contract review process.

A downside is that each user license comes at an additional cost, but the basic license is pretty affordable and is usually sufficient for most non-legal users. We've only found it necessary to purchase a handful of the more exense admin licenses for our legal team members that are primarily responsible for management of the CLM tool.

Prior to implementing LinkSquares, my organization had poor visibility into the legal review process with respect to pending vendor and sales agreements. With the three-way integration between LinkSquares, Salesforce and Docusgin - all members of our team now have full visbility into the status of contracts with real-time status updates. This has elminated a lot of needless back and forth and has dramaticaly reduced the time to signature. The dashboard metrics in Finalize and reporting capabilities in Analyze are the icing on the cake. We are also amazed by the level of support LinkSquares offers to its customers. No inquiry is too unimportant or too complex and we always have a prompt answer or a follow-up call set up with the right folks that can dive into the details with us. Above all else, LinkSquares offered unlimited trainings to get our teams up to speed following iplementation. Adoption of the new CLM platform would not have been half as successful without their countless hours of support. We would have adopted a CLM like LinkSquares sooner. It can be daunting to purchase a contract management software for the first time and to calculate whether it will be worth the expense, but the ROI is apparent within 2 months of implementation and the world class customer support ensures success. If you are willing to learn the system, LinkSquares fully meets all of your goals and expectations with this product. In sum, LinkSquares has helped us to shorten the contract review and execution process, and has shortened the sales cycle as a result. As an added bonus, LinkSquares integrates with important tools that some of our non-legal teams use, such as Vendr and Netsuite, which allows for real-time data flow between the systems and reduces manual effort to collaborate with finance, risk, and other business teams who take part in the contract review and approval process.

Excellent user interface, comprehensive solution and easy to implement

Intake module can be improved and better integrated to the rest of the platform

Improve the contract management efficnecy, reduce time to sign and developp better collaboration

LinkSquares has allowed our very small legal team to support our fast growing software sales company by being a one stop shop for contract mangement. We were able to use Analyze to ingest our current contract library, while following each legal request from ingestion to completion using Finalize. The best part is that they are synced, so no time is wasted uploading completed contracts because LinkSquares does it for you! Our LinkSquares represtntative, Stephanie, has been very helpful every step of the way and has made our daily use of the software a breeze.

There are a few minor tweaks that could improve the system. Namely, adding mass delete feature to the Pending documents in Analyze to save time and allowing users to create thier own Status tags in Finalyze.

LinkSquares has allowed our legal team to eliminate the constant flow of email requests with no way to organize or prioritize our workflow. Using this software provides visibility into each workflow, allows collaborators to view the status of their requests, and all communication is done directly on the platform. No more lengthy email chains to sort out :)

It is straight forward and easy to use. It has every feature you could need to organize and draft contracts. It makes it easy for others to get the agreement process started. I use it all the time. And it was easy to implement and to get the company to start using it. The customer support is excellent. They are always there to help.

None. There is nothing I dislike about it. It has what other contract software cannot yet provide.

It helps keep are agreements organize in a central repository so that they are easy to find. It has also made the agreement process so much easier.

The ease of using it. The flexible and simple user deisgn and the way it boosts productivity. I use it every day and It has allowed for easier transparency and communication amongst my team members. The customer support team is aweosme and are very responsive. They answer even the smallest of questions. The training provided allowed for us to easily implement the system into our work life and we truly rely on it every single day.

I dislike nothing about the product so far.

It's solving the problem of not having a home base where the life cyce of our contracts are managed and where we can see a breakdown of contract analytics. The dashboard provides SO much information .

I like that the AI used by Linksquares will extract the auto renewal date and will send me reminds via email. This has saved me time from manually looking at the contracts.

If you mainly use google drive, it maybe diffcult to tranistion to Word. Linksquares strictly uses Word for edits (from what I know).

Our legal team is comprised of two people. Linksquares automates our contract saving and creating process. We don't need to delete and insert information since we create templates that autofills. Our contracts are stored and anaylzed to provide the most up-to-date information.

The tool is very user friendly. It is also never down. Easy for me to manage on my own. Was easy to implement and great support

I can't really think of anything of substance

Need a good repository for contracts that is searchable as well as ability to ensure proper approvals are made in system.

This CLM solution has such an innate user experience which is coupled with top-tier customer service throughout implementation to the present. Linksquares truly provides a full-circle contracting experience with insightful features and customizations tailored to your business needs. I also really appreciate all the integrations and plug-ins so that incorporating this solution into existing processes is much easier.

One area of improvement would be hosting workshops for clients on a deep dive into Salesforce mapping, as it can become complex for users who are not SMEs on Salesforce.

LinkSquares helps us to solve opportunities around collaboration and streamlining the contracting process between various departments.

It's an intutive product and it facilitates speed and accuracy in contract management for the company. Also allows visibility and communication between various departments in the company. I use this frequently so we need a tool that's easy to use and allows quick turnaround time.

If a user submits a contract inaccurately and you don't catch it in inital phase (Finalize), the info may be processed during the last phase (Analyze). If the dates, etc. are wrong, you have to submit to Customer Support to get it unlocked for manual corrections. Customer Support is very good at responding quickly however. Also if a contract term is extended the AI will not pick up the extended term so you need to link records correctly and run searches for all docs for reqporting or doing renewals.

Managing contracts. The company was using a spreadsheet and Box to try to manage contracts. It was very ineffective.

LinkSquares AI is spot on! When taking contracts from a pending status into its final version I have total confidence that the AI is reading accurately.

I really wish LinkSquares had customizable Statuses for each deal. This would allow my internal customers a quick view to see where their deal was sitting (Legal/Finance/Procurement) and it would allow for accurate reporting against time spent in each department

LinkSquares is orgainzing contract in-take for me by pulling out the data that is important to me and putting it in a workable view. It additionally assists me with capturing key dates and terms as well as calendaring events. LinkSquares AI is reliable and a total time saver for me.

LinkSquares is very intuitive and user friendly. I like that the AI takes a lot of the manual work out of categorizing agreements. As a senior leader, I am more confortable knowing that when an agreement was imported that it was not up to an internal user to type in key information such as termination dates and that happens automatically through character recognition and AI.

The only downside that I have come across is that we are charged by the number of agreements that are stored in the system so I find myself being more selective with what is included. For instance, I would like the option to archive an old agreement and not having it count toward the quota of documents vs. having to delete the document altogether.

Prior to implementing LinkSquares we were tracking contracts manually and the contracts were stored in multiple locations in multiple formats (digitally, paper, etc.). There was no easy way for me to see what contracts were approaching termination dates, which contracts were set to auto-renew, etc. and it was a compliance issue.

easy use. User friendly. Ability to use AI to find specific language. Uses docusign for signatures.

too many email notifications. Email notification can be somewhat confusing with all the taskers we assign the team.

tasking of assignments and tracking of assignments. Tracking the electronic signatures of documents. Creating templates for common documents as Non-disclosure agreements, etc. Visibility of taskers to all parties.

The ease of use and navigating the site. User friendly interface all the way around and particularly for those who are usually resistant to change. A very useful tool that aids in streamlining the contract process and maintain accurate records. It is accessed on a daily basis by our users. Implementation and integration appeared to be effortless. Many available features based on your needs. Customer service is the best we have ever experienced!

There are zero dislikes. We appreciate the constant updates and access to our Customer Success Manager to assist with any needs/questions we may have.

Building reports and how to finesse which allows us to operate at a much higher efficiency to gather data.

We really enjoy the tasking aspect of LinkSquares. This allows us to stay on top of all our deliverables and make sure that we do not miss any of our deliverables. The implementation process was fantastic. Tucker and John flew all the way from Boston to help us get running in the matter of a couple days. Great customer support!

There is no downside to LinkSquare! Everything has been very helpful.

Because of LinkSquares great document search capabilities, we are able to quickly find documents. The dashboard on Analyze also helps us keep track of metrics.

What drew me to Linksquares was the ability to use their AI Text Search. This was going to be a platform that we would use on a frequent basis, and having a tool that automatically extracts information for you was very enticing. The system works flawless and there was not much of a need to integrate other internal systems, however, from what we've seen, the word integration for the Finalize platform is useful for auditing contracts from inception to execution and is a tool we look forward to implementing. Th initial implementation of the system was a bit rocky, partially due to there not being a clear plan initially, but after working with our relationship manager, he was able to provide the customer support that we needed by providing valuable insights into how other customers were utilizing the product, allowing us to get to the point that we needed to in order to be successful users of the product.

Since we don't pump out contracts on a daily or even weekly basis, we are trying to find a use case for the finalize system which goes hand in hand with analyze. This is mainly due to a business use case, and since we don't issue agreements frequently, the other half of the systems remains unused.

LinkSquares has been able to solve the problem of automatically tracking key pieces of information that our firm needs to know, such as termination dates and renewal dates. The AI and ease of use is what attracted us to LinkSquares, and the system has been helping us stay on top of our contract management.

LinkSquares has saved hours of time and created an easy to follow process for our sales and external counsel. The integration was easy and incredibly quick. We also had an amazing account management team who answerd all of our questions quickly and linked us with any additional tech support that we needed quickly and efficcently.

Internally, our contract signing program does not integrate with our Salesforce integration so our reps have to leave LinkSquares for the signature process. We have figured out a workaround, and the team has solidifed this process, but it would be nice.

Previously all of our contracts were in emails and various shared files, so having everything in one place from end to end is infinitely better.

LinkSquares is simple and intuitive to understand. After 2 years on LinkSquares, we continue to increase the value of the platform. The platform is easy to use and allows us to access our agreements in a matter of seconds. Their support staff is very responsive and their expanded user community reach is a great benefit.

The AI does not always capture things accurately. Data validation is still 100% necessary to rely on reports for key contract events. Some features are still missing in Finalize, like adding group reviewers or a simple contract review request without a managed user account.

We have primarily 3rd party vendor contracts that are not in one central repository. With Linksquares we have been able to quickly ingest, organize and validate contract data to provide valuable notifications and reporting. Having these agreements in the repository has added value in quickly identifying critical contract information without needing a full review of multiple agreements. We hope to utilize the Finalize workflow to track contract review but are still waiting for some critical enhancements.

The staff is wonderful. They were patient and knowledgeable.

The cost is a bit hight but the product is worth it in the end.

Contract management was the top issue we were having. This software saved us so much time and money with its AI capabilities

As someone who manages contracts, LinkSquares has made this process effortless. Communication, editing, and signing can all be done within LinkSquares Finalize and smoothly transferred to Analyze to be cleaned up and processed. The customer support for all apps in LinkSquares is helpful and quick. Our Sales Representative reaches out frequently to make sure we do not have any concerns with use.

LinkSquares Prioritize could use better features to engage customers, but they are working on new improvements in the upcoming months.

We needed to keep track of all our active and archived agreements. LinkSquares has allowed us to do this and have them all in one place. As well as having all comunications within the app, so there is no searching through emails for information that is needed.

We really liked the functionality of both Finalize and Analyze, and have been impressed with the support that we have received.

We do wish that the OCR capabilities and the document preview were cleaner on Analyze.

managing day to day contracts

Template creation is a breeze. I love how easy it is to modify terms and continue to refine the templates as they are put into practice. Over the last year, I have seen improvements based on customer feedback. Further, LinkSquares has been adding features and new services that make legal operations easier.

I would like for newly uploaded contracts to be available sooner than 72 hours. Many of our forms are in tables, and occasionally LS does not pick up party names or effective dates if they are inside tables.

Having consistency in our order forms across customers and salespersons. By having an approval workflow, we can have other people approve pricing, non-standard contract terms, and avoid signing contracts with unclear or adverse terms.

LinkSquares products have an unmatched user experience, paired with the white-glove customer service and leadership's interest in product feedback and feature requests, they are a hard choice to beat when it comes to CLM.

LinkSquares Finalize is missing a couple features that we would love to see, however, many of these features are in development or are at least on the roadmap for the near future.

LinkSquares Finalize is managing our contract process from pre-signature, including requests, drafting, redlining, approval tracking and in-tool communication, all the way through to signature. Then all fully executed agreements are automatically routed to Analyze, mapping data fields as designed, for our enterprise-wide contract repository.

The ability to upload/OCR all of our contracts for quick search/retrieval has greatly enhance the efficiency of our in-house Legal Department in terms of responding to internal client inquiries and assisting our contract review/drafting process.

The ability to conduct more complex (e.g. Boolean) searches of the contract database would be helpful. But the current search tool is enough to get us where we need to be.

Our company's internal Legal Department contract management/review process, before Linksquares, was very rudimentary. We really needed a robust solution to help with quickly identifying critical agreements with which to advise our internal clients, as well as facilitate attorney review/revision of the numerous contracts that we administer. Linksquares has nicely solved these problems with a robust online platform that permits easy upload/OCR/text conversion of all of our agreements with search/retrieval capabilities that permit us to quickly call up the specific agreement to which we need to refer in advising our internal clients and also helps us in the contract drafting/negotiation process to quickly locate/cut/paste the perfect language when drafting.

I enjoy linksquares and the finalize, analyze and sign platform. Our analyze and finalize sync to tag additional terms that are important to help run reports and identify clients. Using this has made reporting easy and using the reporting on analyze to find any term or specific word is very incredible. Our Sales team can easily learn and linksquares from beginning to end, including helping legal track redlines, using the word integration to make necessary changes and ensure compliance and version control. Sign platform helps us see what agreements are in flight and where they are for signature. The sign function is a lot easier then others, and our sales team prefers it for its simplicity.

The one thing that I don't like for LInksquares is the current permission - where you can't restrict individuals on what they can and can't do. So if you have a manager they have to have administrator access to see all the agreements. The other function is the metrics that it provides because they aren't adjustable based on what you need unless you pay an additional cost.

We use linksquares for version control. It allows us to keep all our templates in one spot, our sales team is restricted to those templates which helps prevent our sales team from using old templates. It allows us to see where client agreements are and their status, as well as the designated sales rep assigned. It allows legal and finance to track all the changes that are being made by using the comparison tool which allows us to see all the changes that were negotiated from beginning to end.

The level of support and service is amazing!

Nothing specific; change is always hard.

Primarily legal metrics and reporting, and contract life cycle managment.

Incredibly feature rich while also intuitive to use.

Minor customization features that will likely be available soon.

Contract intake, drafting, and retention/reporting

The implementation teams are excellent, the platform is intuitive for both sales users in SFDC and administrators in the platform, the word plugin is great. Makes version control easier. customer success managers are extremely accessible and willing to help make things work. Very easy to use every day.

Some features are still in beta and not fully rolled out yet, but they're super willing to put customers on a list to be part of betas. Also, any time you update a template you have to remap with salesforce, which is tedious.

We used it to build a repository and streamline our contract processes, which has made everyone's lives easier.