Liquid Web Reviews & Product Details

I love the uptime, the swift, courteous, efficient service, and the truly HEROIC support I have been getting from Liquid Web for over 9 years. You can't do better, I've tried!

Nothing. Seriously, there is nothing I dislike about Liquid Web.

We immediately solved our uptime problems by switching to Liquid Web, and have maintained an incredible uptime record ever since.

Liquid Web is a premium hosting service provider that has a pricing on the upper tier with no such thing as shared hosting. For those serious in making a professional web presence without hiccups like site going without a proper SSL, crashed when content/product goes viral, Liquid Web needs consideration. Their customer support through chat is 24x7 and really, really prompt and effective. I am using Liquid Web Managed WordPress and satisfied. From this month, we are getting additional features, thanks to their merger with Nexcess, a web development company that has developed expertise in coming out with innovative hosting applications for Magento, WordPress and WooCommerce. So, the Managed WordPress dashboard now has added features to ensure that the site loads superfast.

The dashboard can be made further user friendly. For instance, linking a new domain with the newly bought WordPress plan can be made more easy, especially for those who are newbies.

With WordPress as CMS, we are benefiting from excellent hosting services by LiquidWeb. This ensures that we focus on our core area of content creation, agency services while hosting part taken care by experts in their field.

Kristin F (Krissy) at Liquid Web is an awesome example of the type of personal and expert service that I've come to love and rely on for the success of my business. When I called in today, she came through for me in a big way to day and I appreciate it and my clients appreciate it. I've been through the hosting gauntlet and seen past the marketing promises made by other hosting providers, but Liquid Web delivers on the hardware side and especially on the service side. When I have an issue with my hosting, I know I have someone in my corner who cares about my issue and understands the impact it can have on my business, so it's refreshing and encouraging to know that I'm not alone when something happens. If you like your host or aren't sure if you like them, I'd definitely call Liquid Web and see if they might be a good fit. They won't be for everyone, but I have no hesitation in recommending them.

My only critique is that I've had a few chats or phone calls where the CSR wasn't what I've come to know and love at Liquid Web, but hopefully they learn quickly. But the overwhelming experience has been awesome.

I've tried a lot of other companies and had a lot of issues, but these guys get the hardware and the service right and that gives me the confidence to really build my business.

Moving our managed hosting to Liquid Web was one of the best decisions we made last year. The performance is outstanding — our site speed went up by 50% just with the transition. More importantly, the Liquid Web support team goes above and beyond and is easily accessible. Thank you, Liquid Web!

We haven't experienced any downsides to date.

Moving to Liquid Web solved a time problem for Pathfinder SEO. We were spending too much time and money managing our own hosting at AWS. The move to managed hosting meant we could focus more energy on our marketing and business and less time on servers and infrastructure.

Liquid Web is great. I've been through many hosting providers and these guys help with thing other providers would say 'it's your job to know how to do this-we only host it'. One guy stayed on the phone with me for 2 hours when I switched from a Magento site to a Wordpress site. He made sure everything was how it should be. 10/10 will recommend.

I do not dislike anything about them. They accommodate everything I ask them to.

We had a lot of issues hosting Magento. Our site would always pop offline because another site on the same server would be using more traffic. This does not happen with LiquidWeb anymore.

Support is very helpful. I don't have much of an understanding of working with servers and domains, however every time I contact support with a question they are able to help me get what I need done. Often times they just do it for me which is super helpful. Been with Liquid Web for 3 years and plan on staying for a long time.

Pricing could be better but not too bad for value.

Support able to handle tasks that I have no idea how to do.

I've been using the Cloud Sites service for as long as it has been provided by Liquid Web, and since 2010 from when it was previously provided by Rackspace. The quality and reliability of the hosting and email services is certainly excellent, but the level of tech support is second to none. Their support crew has come through for me countless times over the years, and have even helped me with things that were probably not really their responsibility, i.e. WordPress child theme configuration issues, questions regarding foreign domain name extensions, IMAP email configuration on multiple devices, and much more. If you host multiple small-to-medium websites for yourself and/or others, and you don't have the knowledge or the desire to manage servers or hosting space on your own, you really can't go wrong with their Cloud Sites managed hosting option. They offer one-click installation of WordPress as well as many other content management systems, making this an ideal solution for freelance web developers and designers. Setup and configuration of email accounts is quick and easy, and they offer a website you can send your customers to that helps them set up all their devices and troubleshoot email configuration issues, so you don't have to deal with any of that.

Pricing for the Cloud Sites service is somewhat inflexible, although this only applies to the monthly fee for hosting -- fees for email accounts are by quantity. However, I can't really complain about that because they previously gave me the email service for free (as Rackspace did when they owned this service before Liquid Web). When they started charging for email a couple of years ago, they bumped up the maximum storage on each account from 1 GB to 25 GB, which made the price change significantly less painful.

First of all, I don't have to worry about managing hosting space or servers, which saves me time. Yes, there are services out there that provide hosting by the specific amount you need, but they generally don't offer the same level of management. Second of all, the fact that I can reach a tech support person via chat or phone within minutes,at any time of the day or night on any day of the year means that I can solve my clients' problems quickly and easily. Finally, the speed with which I can set up web hosting and email accounts, as well as install content management systems like WordPress, makes the admin side of my job much easier. For me, this is precisely the level of management I need, as I am usually busy providing other services to my clients that are not necessarily related to website hosting or email accounts.

I've been a LiquidWeb customer since 2013 and have hosted dozens of sites on my Cloudserver. I would never consider moving to another web hosting company. The performance is virtually flawless and trouble-free, and any technical questions I have had are answered within minutes by a very friendly (and patient!) support staff. I can't recommend this company highly enough.

I've never had any trouble with my Liquidweb server. None. Zip. Zero.

Affordable hosting that NEVER lets me down. I spent almost 15 years moving from web host to web host, only to find my sites gone without notice as the company folded. Also, I've never experienced any security issues using Liquidweb. Highly recommended!

I've been working with Liquid Web's platforms for over a year now and everyday I cannot get over how awesome their solutions are. On top of that, they continuously provide top-notch service with their support staff being well versed in their platforms. I recommend LiquidWeb to anyone I talk to looking for an awesome hosting solution.

I'm not sure there even is anything to dislike!

Ability to scale our business without worrying about scaling our hosting. It all goes together!

We´ve been part of Liquid´s web family since 2011, they have help us grow our business with on point service and fast response on any doubt we ever have. Simply an amazing crew that has the will to help and work with you to make a great site/host with a hugh variety of services and options

So far we are so satisfy with the service

They have helped us to make the best selection according to the needs that each project we´ve developed so far.