Liquid Web Reviews & Product Details

Awesome Customer Service. The customer service is the best out there for a hosting company. I've been with them for more than 3 years and never going back. I've used multiple hosting companies over the years, however, once I found Liquid Web, they are the last. Their US-based customer service is paramount to any other hosting company out there.

There is nothing to dislike. Everything I've ever experienced with this company has been amazing.

Managing and maintaining multiple servers with a small IT team. However, when it comes to server maintenance, I can leave that up to LW and free up my team's time.

This is one of the few hosting companies where the support department is as responsive as their sales department. I am thoroughly impressed with the service we have received from our representatives at Liquid web.

As a growing company Liquid Web doesn't have as many locations as other large brands. More international hosting options would be a good development.

With large brand hosting services, we couldn't get responsive support/service. Liquid web solves that for our mission critical systems.

Their customer service is by far the bes

I can't think of anything I dislike at Liquid Web

I am able to make money from hosting my clients websites.

Compared to previous web hosts, Liquid Web provides the resources, reliability, and support that my business and my clients need for their sites.

Not much to dislike... Maybe a better search in their Knowledge Base.

Providing me and my clients with affordable web hosting for our Wordpress websites.

I Get 24 hour support, from a REAL person.

There is nothing I dislike. I have no complaints.

I’m subscribing to one of Liquid Web’s managed dedicated server plans. This provides you with FULL access to your server. Plus, they helped me install the latest version of Word Press, which is a big savings. I work in the tech industry, and I’ve NEVER encountered the level of support that Liquid Web provides from a Web Hosting Company. I’ve called them several times in the middle of the night, and a REAL person always picks up, and is always VERY knowledgeable. I pinch myself sometimes saying “Did this just happen?” May I say again? A REAL person. With Liquid Web’s support, many of the technicians are familiar with Word Press., which is a HUGE plus for me. Otherwise, get ready to pay a third party contractor for $$ manage your Word Press Site when things go wrong. That would make me nervous if it’s someone you do not trust.

Liquid Web has been the best hosting by far that I've used over the years. It is not the cheapest solution but that's exactly why I'm with them, they aren't cheap. The servers are fast and perform great with any type of website I host. Support is always helpful and they go above and beyond to solve any problems. I have been taking customers from WPengine lately and giving them better speeds for a much better price. One recent client, I cut their hosting cost in half and increased their page load time by 1 second doing nothing more than migrating the website to Liquid Web hosting. They also have great reseller perks if you're in the web business.

Migrations take longer than I'd like. If I submit a website for them to migrate it takes a few days normally. Even if it's a simple website, I normally just migrate myself no big deal.

I spend less time taking care of problems that are solved by a great hosting platform. They are proactive instead of reactive to problems.

The competence of its staff; the even, sane nature of the staff; the robustness and ease of the software platforms in place for managing services.

Truly, there is nothing to dislike in my experience.

Liquid Web is our seventh hosting provider in 15 years. Each was severely lacking in vital aspects of quality hosting. Four of the six substandard hosts were big-name providers. I felt comfortable going with them originally due to their names, but was sorely disappointed. The problems were plentiful, but it has been four years since we moved to Liquid Web, and--fortunately--the details of the pains with the past providers have subsided in my memory. But, they were foul.

The thing I like best about LiquidWeb is the tech support. They are immediately available via Chat 24/7/365. Besides the support availability, the quality of support is outstanding. They have always resolved any problems I had in very short order, often during the Chat but at most, within a matter of 1 or 2 hours. Besides the tech support, the servers function perfectly, cPanel gives me access to all of the server settings I could ever want/need. The overall service provided by LiquidWeb is well worth the cost.

There isn't anything I dislike about LiquidWeb.

I get most of my business via my clients searching the internet for the services I provide. Therefore, being able to host my website on a reliable hosting service provider solved the problems I had with previous hosting service providers due to LiquidWeb's superior hardware/software and technical support. As a result of using LiquidWeb, I benefit from greater visibility to potential clients looking for the services I provide. In addition, I have had so few questions about LiquidWeb's hosting services I rarely lose any time interacting with them. On the few occasions I have needed Tech support, they have always been fast and effective and solving my issues, so it is a big time and headach saver using LiquidWeb.

Liquid Web hosting is fast and reliable, but my favorite feature is their incredible support. Hosting is complex and knowing their support team is available 24/7 to help ensure sites stay online, backups are in place and that updates are happening to keep everything secure and working well into the future is invaluable to an online business owner. After switching from a dedicated competitor's server, making no other changes, my website started ranking on the first page of Google for a variety of keywords and has been a profit generator ever since.

Would love for Acronis Backups to be brought to Liquid Web's dedicated servers. Heard it is coming though which is great.

Inbound marketing is my primary objective so using a server that is zippy under high demand is an important part of being found online. Every site hosted with Liquid Web has ranked for at least a few keywords which is something I was never able to do before.

Easy to get started, great reliability, almost no downtime. Been with them in one form or another for more than 10 years and I've had very few issues. Love the self serve aspect of most things, the SSL management is greatly improved since Liquid web acquired the Cloud Sites product. Its also a very affordable service when hosting multiple web sites with their own databases.

I use mainly the Cloud Sites platform and I wish they had support for .net Core projects. Also sometime I think the DNS management could be done in a more automatic way.

Hosting multiple sites from multiple clients. Easy to separate clients and give them their own ftp logins etc. Great control panel very easy to use. Easy to implement SSL Certificates from external vendors. It has also eliminated the concern with traffic spikes as some sites have very strong peak periods.