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Liquid Web Logo
Liquid Web
4.4
(100)
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Liquid Web Reviews & Product Details

Liquid Web Overview
What is Liquid Web?

LiquidWeb is a web hosting and managed cloud services provider that can capably power online content across different industries. The platform is popular among entrepreneurs around the world and is recognized as an industry leader in managed hosting services and exceptional customer support. The company also owns and manages its own core data centers, which allows them to offer bare metal servers, fully managed to host, managed WordPress, and even Managed WooCommerce Hosting.

Company Liquid Web, LLC
Year founded 1997
Company size 201-500 employees
Headquarters Lansing, Michigan, United States
Social Media
Liquid Web Categories on Findstack
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Liquid Web Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Liquid Web Pros and Cons
Pros
  • Fully managed hosting structure
  • Free premium tools included
  • Automatic daily backups
  • 24/7 email, phone and live chat support
Cons
  • No data centers in Asia-Pacific
  • Expensive versus competitors
  • Email hosting is a paid add on
Liquid Web Features
24/7 Monitoring
API Integration
Application Support
Automated Backups
Compliance Reporting
Configuration Management
Content Delivery Network (CDN)
Customizable Alerts
DDoS Protection
Data Migration Services
Database Management
Disaster Recovery
Incident Management
Load Balancing
Log Management
Managed Firewalls
Multi-Cloud Support
Network Management
Patch Management
Performance Optimization
Resource Monitoring
SSL Certificate Management
Scalability Options
Security Compliance
Server Management
Service Level Agreements (SLAs)
Storage Management
Technical Support
User Access Controls
Virtualization Support
Liquid Web Media
Liquid Web video thumbnail
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Liquid Web Screenshots
Liquid Web screenshot 1
Liquid Web screenshot 2
Liquid Web screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 20, 2025
Liquid Web Logo
100 Liquid Web Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 13, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Support and Reliability"
What do you like best about Liquid Web?

Their support. When we call with a question, we get it addressed and resolved quickly.

What do you dislike about Liquid Web?

Really, nothing. We have used other hosting services in the past and Liquid Web has been the best ... by far.

What problems is Liquid Web solving and how is that benefiting you?

Liquid Web hosts a number of websites for my three companies and the reliability and support are what make us such great fans.

Small Business (50 or fewer emp.)
Apr 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Powerful hosting Provider"
What do you like best about Liquid Web?

LiquidWeb is a powerful hosting site supported by knowledgeable technical people, who respond to issues very quickly and effectively.

What do you dislike about Liquid Web?

I cannot think of anything negative so far.

What problems is Liquid Web solving and how is that benefiting you?

Uptime is excellent, support is perfect, complement our IT services to our clients.

Mid Market (51-1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Here's what I have to say after 8 years on LW"
What do you like best about Liquid Web?

Support, Knowledge, Ownership, and Commitment.

What do you dislike about Liquid Web?

I believe, the price is just a bit high.

What problems is Liquid Web solving and how is that benefiting you?

We are hosting our applications on VPS, Dedicated, and Cloud Dedicated machines. Free migration, Instant support, and knowledgeable and committed staff are the best qualities.

Small Business (50 or fewer emp.)
Apr 13, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Outstanding Service!"
What do you like best about Liquid Web?

This is one of the few hosting companies where the support department is as responsive as their sales department. I am thoroughly impressed with the service we have received from our representatives at Liquid web.

What do you dislike about Liquid Web?

As a growing company Liquid Web doesn't have as many locations as other large brands. More international hosting options would be a good development.

What problems is Liquid Web solving and how is that benefiting you?

With large brand hosting services, we couldn't get responsive support/service. Liquid web solves that for our mission critical systems.

Small Business (50 or fewer emp.)
May 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Don't shop anywhere else. "
What do you like best about Liquid Web?

Liquid Web is great. I've been through many hosting providers and these guys help with thing other providers would say 'it's your job to know how to do this-we only host it'. One guy stayed on the phone with me for 2 hours when I switched from a Magento site to a Wordpress site. He made sure everything was how it should be. 10/10 will recommend.

What do you dislike about Liquid Web?

I do not dislike anything about them. They accommodate everything I ask them to.

What problems is Liquid Web solving and how is that benefiting you?

We had a lot of issues hosting Magento. Our site would always pop offline because another site on the same server would be using more traffic. This does not happen with LiquidWeb anymore.

Small Business (50 or fewer emp.)
Apr 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Finally found a host that is solid on everything"
What do you like best about Liquid Web?

I love the options and the support they offer. Been easily able to upgrade our accounts as our sites can grow with ease and then when something needs a server expert they have a great support piece.

What do you dislike about Liquid Web?

Pricing, always wish I could payless, but I know when I have used budget hosting options you get what you pay for. So I will continue to pay more to get more.

What problems is Liquid Web solving and how is that benefiting you?

Always having a host that offers good uptime and can easily fix issues as they come up. No longer am I getting 500 errors on sites which I was getting on our old host even though they said it was dedicated and it wasn't.

Small Business (50 or fewer emp.)
Apr 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Solid performance and great tech support"
What do you like best about Liquid Web?

Tech support is always ready to answer my questions or dig into my problem.

What do you dislike about Liquid Web?

My vps doesn't seem to be the fastest server in the world, but it does the job. Sometimes tech support drags on via email, but it's not usually a critical issue. I've only had to call once, and that got it fixed right away.

What problems is Liquid Web solving and how is that benefiting you?

Trying to keep hosting costs at a manageable level without taking shortcuts that will hurt me. Getting a vps with LW has definitely met that goal. I've used cheaper hosting in the past, but tech support is not great or performance is inconsistent. LW is solid.

Small Business (50 or fewer emp.)
Apr 24, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The BEST admin support team on the planet!"
What do you like best about Liquid Web?

Ease of installations of Wordpress builds and the creations and installation of SSL certificates — just so very simple, and easy!

What do you dislike about Liquid Web?

Our hosting doesn't include a Cpanel — I don't miss it too much but sometimes you just need that interface.

What problems is Liquid Web solving and how is that benefiting you?

I've used several hosting providers, but Liquid Web's ease of installation and exceptional Live Chat tech support is worth a thousand other cheaper hosting providers. When I just need immediate help they are available and are always friendly and knowledgable! I don't know what I would do without them!

Small Business (50 or fewer emp.)
Apr 22, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very Satisfied. "
What do you like best about Liquid Web?

Words cannot express how fantastic the customer support at Liquid Web is! Every single time I have needed to reach out to support they have been lightning fast in their response and their first level support is extremely knowledgeable. As a reseller, it is very important for me to have a quick response and resolution to any issue that arises. I highly recommend Liquid Web.

What do you dislike about Liquid Web?

Server management can be a little bit technical but luckily the support team is friendly and knowledgeable and can help with any issues that arise.

What problems is Liquid Web solving and how is that benefiting you?

I resell hosting to my web design clients and need to have a reliable solution. I have used a variety of other hosting providers and Liquid Web's customer support is unmatched.

Small Business (50 or fewer emp.)
Apr 18, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Liquid Web Has Quick Support and Reliable Uptime"
What do you like best about Liquid Web?

My sites stay up and I have help when I need it.

What do you dislike about Liquid Web?

I don't have anything that I don't like. I wish they still offered shared plans so I could refer more clients, but other than that the service is good.

What problems is Liquid Web solving and how is that benefiting you?

We need a staging environment for our web builds, and a place to host client websites.

Small Business (50 or fewer emp.)
Apr 17, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great web hosting service with excellent support"
What do you like best about Liquid Web?

The support team at Liquid Web is great. We don't have many issues with our hosting but when something pops up the support team is on top of it and ready to help. Their Cloud VPS is super easy to manage, even if you don't have dedicated dev ops staff.

What do you dislike about Liquid Web?

VPS pricing is a little higher than alternatives.

What problems is Liquid Web solving and how is that benefiting you?

Liquid Web makes it easy for us to refer our clients to their hosting solutions. We feel we can trust their support team to troubleshoot issues when we're not available because they operate 24/7/365

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Hosting with Great Customer Service"
What do you like best about Liquid Web?

Customer service is extremely friendly - get a 1st response within a minute. Normally, this would happen to me with a new host, but then slowly, the support would get slower and slower. I've been with Liquidweb for over 1 year and have always gotten stellar support quickly! Keep up the great work!

What do you dislike about Liquid Web?

Nothing that I can think of at this point

What problems is Liquid Web solving and how is that benefiting you?

Reliable hosting - we used many services before (inmotion hosting, bluehost..etc) and their servers would get slower and less reliable over time. I have yet to have this happen with liquidweb - I think it's because they don't have the shared, $4.99 hosting - you get what you pay for!

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Truly helpful support!"
What do you like best about Liquid Web?

The best thing about liquid web I think is their outstanding support. Always there when you need them, and go out of there way to help!

What do you dislike about Liquid Web?

The only thing I wish they would improve on is backup options. But I seems with some of their newer offerings they are improving already.

What problems is Liquid Web solving and how is that benefiting you?

Hosting for multiple clients in one place and where I can control the hosting "neighborhood" my clients sites are in.

Small Business (50 or fewer emp.)
Apr 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Liquid Web is The Best web Hosting company our business has ever been with!"
What do you like best about Liquid Web?

Liquid Web customer service with tech support is TOP KNOTCH everything they do is TOP QUALITY. We have a managed VPS and the knowledge and management are OFF THE CHARTS!

What do you dislike about Liquid Web?

We have no complaints what so ever. I truly hope they do not sell Liquid Web off to some big conglomerate that will destroy and gut out this company peace meal it etc. and turn it into CRAP!

What problems is Liquid Web solving and how is that benefiting you?

I have a long list of issues they have solved for us, their security services and knowledge from their tech support is TOP KNOTCH ATHEY ARE JONNY ON THE SPOT WHEN IT COME TO US HAVING ANY ISSUES with any of our live websites or our domains Liquid Web's Technicians solve it ASAP! We are thrilled that we moved for a solid out piece mailed, a piece of CRAP company like BlueHost to Liquid Web! When you have horrible experiences with horrible customer service and tech support that is nill such as we experienced with BuleHost you thank your lucky stars that companies like Liquid Web exist for small businesses like us!

Enterprise (> 1000 emp.)
Apr 16, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Liquid web Managed Hosting"
What do you like best about Liquid Web?

It's easy and fast to set up new websites and clone sites into staging.

What do you dislike about Liquid Web?

Only 1 FTP account per site, which is a slight annoyance for our automated theme updates (would prefer an FTP account that only had access to the theme folder.) Also, there isn't an easy way to manage domains that purely redirect to other URLs.

What problems is Liquid Web solving and how is that benefiting you?

They solve our web hosting for approximately 50 websites.

Mid Market (51-1000 emp.)
Jul 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Expensive"
What do you like best about Liquid Web?

Excellent dedicated VPS cloud and reseller packages. Prorated VPS plans. High end specs.

What do you dislike about Liquid Web?

Very expensive. Terrific customer service and uptime in testing. Lacks shared hosting plans.

What problems is Liquid Web solving and how is that benefiting you?

Our website is hosted on it. It is flexible, is full of good features. It is best managed web hosting.

Small Business (50 or fewer emp.)
Jul 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Customer Service"
What do you like best about Liquid Web?

We are currently hosting our website through liquid web. They have friendly and helpful customer service that will walk you through all the steps. Their website is easy to navigate and we also like that you can pay with a check rather than a credit card. Their prices are comparable to other web hosting services. So far I have no complaints about liquid web.

What do you dislike about Liquid Web?

No dislikes so far. It is pretty easy to use and to navigate.

What problems is Liquid Web solving and how is that benefiting you?

Hosting our website though their website was relatively easy. Their UI is excellent and the customer service is great if you need help.

Small Business (50 or fewer emp.)
Jan 04, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Liquid Web Hosting"
What do you like best about Liquid Web?

We usually have one or two problems a month that pop-up on our server. We do not have any IT people on our staff. Liquid Web is always able to help. They are friendly and try to help however they can.

What do you dislike about Liquid Web?

I can not think of any areas that need improvement

What problems is Liquid Web solving and how is that benefiting you?

We need web hosting. We have around 20 websites. We do not have IT support on our staff. Liquid Web serves as our IT support for a fraction of the cost.

Mid Market (51-1000 emp.)
Jun 29, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Incredible customer support"
What do you like best about Liquid Web?

LiquidWeb has very fast customer support and good experts. They know how to solve issues very quickly.

What do you dislike about Liquid Web?

LiquidWeb costs more than some other hosts

What problems is Liquid Web solving and how is that benefiting you?

We needed a reliable high uptime website for multiple brands in our business. This one takes little or no resources from us and is always working.

Mid Market (51-1000 emp.)
Apr 16, 2019
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Fantastic Hosting Company"
What do you like best about Liquid Web?

We've used Liquid Web for years for many of our hosting needs. I cannot say enough good about this company. Good products and great support. We ended up using their cloud-based servers to provide a primary and a backup solution for all of our customer websites, as well as our server-based phone system.

What do you dislike about Liquid Web?

I have a lot of complaints with the company as a whole. The only thing I would say is in regard to the price. It was a little pricy at times.

What problems is Liquid Web solving and how is that benefiting you?

Management of all of company web hosting. This included all the websites and our company phone server.

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