Unclaimed: Are are working at Liquid Web ?
LiquidWeb is a web hosting and managed cloud services provider that can capably power online content across different industries. The platform is popular among entrepreneurs around the world and is recognized as an industry leader in managed hosting services and exceptional customer support. The company also owns and manages its own core data centers, which allows them to offer bare metal servers, fully managed to host, managed WordPress, and even Managed WooCommerce Hosting.
( 1 )
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Amazing service, always there to help you, no matter the time of day. If they can't find the problem they will work until they do. Always professional and courteous. Go above and beyond.
Their pricing is a bit more than other providers, but they more than makeup with it with their service. I've been with other providers and while they were 'cheaper' their service reflected it (if there was any 'service' at all)
No downtime, they've solved WordPress glitches, plugin problems, and helped me troubleshoot why certain things weren't working during the middle of a launch.
Our last hosting company, Nexcess, over-charged us and billed for everything. The only way to get near reasonable pricing was to lock into a trouble, long-term contract with Nexcess, which the former company President, unfortunately signed-up for. When I tookover the reigns, one of my top objectives was to trim the IT budget while improving client suppot. As soon as the contract with Nexcess was over we did not monkey around. Instead, we worked with Angelo at Liquidweb.com to migrate our accounts. We are glad we switched. At the time, we had 70+ Drupal and 20+ Wordpress sites to move. It took nearly 3 months. In less than 1 year, two of my top five annual goals have been achieved, thanks to Liquidweb.com. Liquidweb is a breath of fresh air. Fair pricing, top-level customer support, and outside the box thinkers.
Admin area a bit tricky to understand at first. That said, so far, we love them. Not much to complain about.
Multiple client sites on one hosting platform, and liquidweb will respond to my clients without trying to steal them. Best of all they set-up each client and offer auto SSL certifiaction so we don't have to mess with 3rd party tools directly.
We have 2 servers with LW and manage approx. 20 websites. I have a new issue needing advanced support at least once per month and I know that I can always count on their team to help me get out of a jam. They could probably be triple the the price of any other company and it would still be worth it for the service they provide.
I honestly don't have anything that I dislike. I guess they could always be cheaper but I don't feel like I'm paying too much as it is.
I'm not an expert when it comes to servers or domains, but I know that with my experience and LW's customer support I can figure out pretty much any problem.
Tech support is always ready to answer my questions or dig into my problem.
My vps doesn't seem to be the fastest server in the world, but it does the job. Sometimes tech support drags on via email, but it's not usually a critical issue. I've only had to call once, and that got it fixed right away.
Trying to keep hosting costs at a manageable level without taking shortcuts that will hurt me. Getting a vps with LW has definitely met that goal. I've used cheaper hosting in the past, but tech support is not great or performance is inconsistent. LW is solid.
I love the options and the support they offer. Been easily able to upgrade our accounts as our sites can grow with ease and then when something needs a server expert they have a great support piece.
Pricing, always wish I could payless, but I know when I have used budget hosting options you get what you pay for. So I will continue to pay more to get more.
Always having a host that offers good uptime and can easily fix issues as they come up. No longer am I getting 500 errors on sites which I was getting on our old host even though they said it was dedicated and it wasn't.
I spent a lot of time selecting a web host for my web clients. I chose Liquid Web after having used many others over the past 16 years, some really big ones included. Their customer support for Wordpress has been outstanding. The response time is usually just minutes. The service reps (who are in the USA) speak in clear, easy to understand terms and directions.
Their email for business interface could be improved, but it works and the email has had no troubles.
Hosting more sites for less money than other hosts
I've been with Liquidweb for a few years and the service, price and attention to detail is fantastic. No question is an issue, always very helpful and will above and beyond to help out if asked! The migration team are great as they will move over any site required from other hosting if you ask for free. They are also great at looking into small tweaks you may need if your not that confident at making server edits. When i first started i used the support team a lot which was a great resource. Over time i have learned from them and they always point you to help resources to learn more if you want.
Nothing really. The service is honestly good and price accordingly.
Agency Hosting
24 HOUR RESPONSE AND QUALITY SERVICE. They attend to your queries immediately and would even do some web developer fixes if you request them to. They are the best. its as simple as that
ITS EXPENSIVE (MY CURRENT PLAN). i wish they could offer the same service for a lesser cost for small bussiness and websites like ours which is just a job site. Most times their website looks a bit complex with so much information that we who are not computer web develpers find it hard to navigate through
MY WEBSITE DOESNT GO DOWN FREQUENTLY LIKE NAMECHEAP
I've been with Liquid Web about 4 years now, and their tech support can't be beat! I'm a developer, so I've had occasion to interact with 30+ hosting companies over the 12 years I've been in business, and these folks really know their stuff! I typically have the problem of knowing more than the person I'm trying to get to fix my issue, but that's not the case at Liquid Web!
I can't really say there's anything that I dislike about LW. Maybe that they don't have SSO for people (like me) who need access to multiple accounts. A consolidated dashboard for access to everything I manage would be nice.
Their servers are fast, no surprise downtime (unless I got hacked, but that's not their fault), and they're always on hand to help however they can.
Ease of installations of Wordpress builds and the creations and installation of SSL certificates — just so very simple, and easy!
Our hosting doesn't include a Cpanel — I don't miss it too much but sometimes you just need that interface.
I've used several hosting providers, but Liquid Web's ease of installation and exceptional Live Chat tech support is worth a thousand other cheaper hosting providers. When I just need immediate help they are available and are always friendly and knowledgable! I don't know what I would do without them!