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MailerLite Reviews: 4.7/5 — Highly Rated
MailerLite is straightforward and easy to use. The platform’s simplicity is actually its strength–but only because MailerLite’s simplicity is paired with robust features that are designed to help businesses grow their subscriber base and in turn, the growth of their business. With MailerLite, users can create professional-looking emails without having to use code. Subscribers can get access to advanced targeting features, A/B testing features, supports email delivery by timezones, and offers extensive tracking and monitoring reports.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
MailerLite Pros and Cons
- Offers a forever free version
- Has an auto resend feature
- Click map feature delivers great audience behavior insight
- Supports time-zone based sending
- Deliverability can greatly improved
Compare MailerLite with other popular tools in the same category.
Simplicity and great range ot tools that can make your email campaigns shine :) Customer support is great - quick responses and every time effective solutions.
Wish there will be possibility to save frequently used blocks as templates in MailerLite Classik
We can do wide social awareness-raising campaigns + inform our audience about news, activities etc
It is fairly easy to learn, and as a new small business, it gives me the opportunity to have nice features in a free account until I grow my list.
I wish that the migration process was a bit easier.
I need to be able to communicate with my customers with a professional email.
Price, and unlimited emails. Good customer service.
Slow to create campaigns etc. Loading could be faster.
Send many emails a day, and mailer lets me do it and cheaply.
Hands down the best tech support through the chat box. Josue was thorough and very patient in helping me solve my problem with implementing the code for my email forms to pop up. As a non-tech-savvy person, I so appreciate being helped by a real human. Super friendly and patient and resolved my issue easily!
I really haven't found any downsides as of yet.
I was having trouble switching over from classic to new and the person I got through customer support was incredible.
It's easy to use and has all the elements I need. The email support and the video tutorials are great. It integrates easily with other platforms that I use (primarily Thrivecart).
I don't love that they updated to a new version and that it requires a complete migration vs a more simple update. I'm going to lose all my info in the Classic version because they are also discontinuing the free version so I can keep it as an archive. The new version is good though.
Easeful way to reach customers. I can create forms to allow opt outs to certain campaigns. It integrates with my shopping cart and course builder so I can easily communicate with specific customers / groups.
MailerLite makes it easy to send newsletters. It is particularly helpful for me as an author because it's uncomplicated and I can re-use the old version without having to upgrade to new technology. Customer support is very responsive and helpful. I use the system weekly and I can send via TimeZone which is particularly useful.
The newer version is too technically difficult for me.
Being easily in touch with my core readership, able to let them know about new product and bargains.
I was stressing about the migration of mailerlite classic to mailer lite. I am not a very techy person. The migration was relatively straight forward, with lots of how to guides and lots of simple steps broken down into bite size chunks. I chose to start using a form for email collection. When I user tested, it did not work. The customer support was excellent. Prompt response. Quick identification of where I had gone wrong, and simple solution to how I could fix it - with clear screen shots and arrows so I could learn and fix it myself. Just what I needed. I have used the help desk twice in three days, for small bugs (all my error) and they have been brilliant each time. The updated mailer lite system is so much easier to use. I have no idea why I was so stressed about it all. Great system, easiest I have used so far. I feel it will be easy to integrate mailer lite with my course system that I use, and the number of features on the FREE plan is just perfect for me at the moment whilst I grow my business.
The only downside was the uneccesary self imposed stress about migrating from classic to the new lite system It is great, and so is customer support. Thank you
Mailer lite makes it easy for me to communicate with my clients, keeping all the emails and workflows in one place with a great support team
The customer service is friendly and fast. The program is easy to use. I am very satisfied. These are 2 very important points. Good and fast customer service is my number 1 priority!
Not yet found. Everything works perfect.
Easy to send and schedule emails. No problems with privacy legislation
Easy to navigate dashbaord, world class customer service and easy design options.
I have nothing that i dislike about MailerLite.
Easy to use for email marketing.
Starting and maintaining an email newsletter with MailerLite is very easy. Instructions are clear and easy to follow. There are enough options for templates to personalize a newsletter. Customer service is excellent and feels like communicating with a real person.
Sometimes finding info takes time because there is more than one place on the website to learn about using the features.
It lets me create and send newsletters quickly and easily, at a reasonable cost.
