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Mercury Reviews: 4.6/5 — Highly Rated
Mercury Bank is a digital banking platform specifically designed for startups and tech-forward small businesses. Founded in 2017 and headquartered in San Francisco, California, Mercury aims to simplify financial management for its users by offering a suite of services tailored to the unique needs of growing companies.
| Segment |
Small Business
Mid Market
|
|---|---|
| Ease of use |
Beginner
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Email/Help Desk, Knowledge Base |
| Training | Documentation |
| Languages | English |
Compare Mercury with other popular tools in the same category.
Ease of use, support via email and security
Not much I want mobile transfers in the coming time Zelle integration
Revenue streamlining, payments and online/physical transactions
Their app is extremely easy to use, creating and activating an account is also very simple. All the basic required features are all there. Also its very easy to use with wallets.
I have not find any feature till now that I can say I dislike.
Digital banking solution for business, we are running our majority of business transactions through mercury
The user interface is really nice and intuitive. It is refershing to have a financial product that is easy to use and is FDIC compliant to ensure that there are no issues with the funds due to bank failures.
The only downside of using mercury is that they do not integrate with large banks like Bank of America or JP Morgan or any of the US Top 10 banks. It might lead to the board asking a lot of questions around why the platform is chosen even after collapse of large banks like SVB. It does help to have a higher than average FDIC limit.
The problem mercury is solving is that of banking. We use mercury to receive funds to a dedicated AR account and have those balances auto-transferred to another internal bank account which is not exposed to external vendors/suppliers etc making our banking infrastructure more resiliant and robust.
Simplicity, ease of use, I like that I can download the data. Also, that it has a treasury fund where I can invest my excess liquidity and get a return in the meanwhil
I don't like that when wires are too big, it takes a long time to process. Also, it doesn't give me a reason why it's taking long to process. Also, withdrawing money from the treasury fun takes too long.
The problem being solved is that of a modern bank where I can create users and assign roles in a simple way without going through tons of paperwork. Also, it's easy to analyZE DATA
I love how clean and clear the website is , free international transfers and app is easy to use. It's a pleasure to log into the site and work with my money. Will be back.
The only thing they could be doing is offering and a DIY guild on my account, so that I can earn interest for any money down without having to move to another platform. In addition, the exchange rate is not quite as good as a J.P. Morgan, Chase wire transfer exchange rate.
Basically, the main reason I like it is due to the free wire, transfers and simplified invoice and receipts that it will send out. This makes it fast to send out payments
Investor introductions Continuous knowledge share and value add Good design Strong community focus
Nothing, absolutely nothing the product works well
Making banking enjoyable
Seamless UI, easy to understand and transact.
Nothing as such, it works pretty well for us.
Helpful for US Banking solutions.
I love to use Mercury as a latam founder. Easy to use, they understand our legal structures and sending money to Mexico is charge free. IMercury is the best partner.
Probably how fast we receive our physical cards. I understand they are internationally delivered, but would love to have them delivered quicker. That's the only thing I dislike
Bank account and receiving founding and expense management. I'm an international founder and having a traditional US bank account its difficult so Mercury helps on that
It was super easy to get started. We needed a new bank account as one of our Enterprise customers could not send money to our other bank account (for some reason that I couldn't figure yet). So quickly got onboarded on Mercury and the whole process was smooth and easy. And once in everything I needed was right on my fingertips.
Wish they offered a credit card right away too. Other financial products (like RBF) are not super connected.
Keeping a tab on our businesses expense was not easy before Mercury. Once we centralized all our revenue/spend on Mercury it was easy to check on our cashflows. Also creating different cards for different orgs made things easier.
Great UX, easy to use, powerful tool, tha app and the web are awesome, I'm liking a lot the service. Just started a few months ago but I'm loving it
Nothing I dislike for the moment, everything its working perfect.
Expense management, credit cards for empoyes
The ease of use and speed to get everything set up for a startup.
Lack of products beyond core features of banking
Startup Banking and it simplicity to use
The UI is very nice, the features are just what I need for my startup banking needs
Had some issues with features like bill pay being able to attach documents, and some features seem like early. Looking forward to the platform evolving more.
Easy banking, quick and somple UI. Seem to be innovating over the horrible bank websites that exist.
So easy to use. I have three acct on it.
Underwriting....it was a hassle until I reached out to Iman.
Both really.
The support team response and great User experience using their app and web platform.
Not much. Great service and constant learning from their clients
Having a reliable bank in the US (being based in Argentina) that we can trust, have a fluid communication and with friendly usage in all senses that other traditional banks were not able to provide
1. Zero balance 2. access to investment community
Nothing really. Everything looks very good.
Managing my company finances.
The ux/ui that the bank offers in all of their platforms. Super easy to find things. Works really well
Sometimes is a little stuck when the app ask you for the security code in the login.
Access to a bank and habe credit cards for our expenses in the company
I can reach out to their team and get a swift answer. The platform is also extremely easy to use.
Nothing so far, it gets the job done. They are doing a great job
I use them as my company bank account
Easy onboarding, amazing interface and most important is their team.
There is some commission on exchanging different currencies. But still it is ok for me.
Getting paid from customers and paying money to employees.
Incredible interface and is very intuitive for the user.
Nothing really. Have never had any issues using the product!
Makes it way easier to track team spends and assign budgets
Mercury has helped streamline our functions and has helped to keep data categorized in a very accessible manner. This tool has made working a lot easier and more convenient. Its a proper corporate tool. It also has an excellent and easy-to-understand interface.
I have no complaints because it completely satisfies my work needs. If i have to point something out, then I would say they should use better background colours for the interface.
It is making managing data easy; with the integration of mercury into our business, it has reaped good growth. I like how it strengthens work and and convenient for work.
Extremely simple to use, outstanding customer experience, and they are fast to adapt and listen
They have been responsive during the SVB crisis and have adapted their services to re-assure clients of their stability. Maybe some more transparency would be even better.
simple banking for teams
It is straightforward for a team and has nice API integrations allowing the platform to connect fast and easily to your systems. It works like a charm if you want your clients to pay for your services and automate the cash flow for e-commerce or SaaS. or integrate with ERPs and automate payroll. Is absolutely a must have.
I only will ask for more granular permissions enabling some users to have different access rights to the accounts. Otherwise is an excellent platform, easy to use and does not have a cluttered UI.
As a start-up or tech Company we need banking accounts and debit cards to receive payments from clients and pay providers, employees and taxes. Mercury offers and end to end solution and can be easily integrated into your existing accountancy software or ERP.
I really like Mercury because it is a very simple and user-friendly bank. At the same time, it has good functionality, and all its features are well thought out.
I haven't actually encountered any aspects of Mercury that I find inconvenient so far
It solves the simple task of accepting investments and sending people their salaries. That's it, nothing more. And it excels at this function.
Mercury provides the easy of use we come to expect from modern services, not what you get from a typical bank. Everything is online, fast. Banking and essential services are free. Saves our small communicty non-profit a ton of money and pain
The mobile app could use some improvements.
Banking, receiving and sending payments
Simple, clear, very easy to use Great interface, easy to set up wires
No online chat to discuss with CS This is the only thing that comes to mind
Makes money transfers/ ach / wire very simple and easy
User friendly interface and quick support when it is required and access to create multiple bank accounts inside one credit cards to actually support business on going transactions
I don't specifically have anything to dislike I can say that the customer support can be much Quikr for a bank like thisand maybe credit cards can be a much better solution
We use make it all day for our business transactions and make sure that we evaluate and calculate our business is doing from this bank account and doing International transfer and even National transfer very very start of friendly Bank it made a life so easy compared to a previous Bank
Very simple UI and amazing support whenever we need help. I greatly recommend this bank and it has been essential to the functionnement of our business. Couldn't recommend it enough.
Nothing I dislike. They keep adding features and I can't wait to see what they add next
It solves our day to day banking need and international transfer needs. We are a company dealing internationally and need a bank that helps us in that regard.
Their UI is on another level, only matched by their high-quality custom support. I've never had an issue with them.
I would love to have Treasury available for single proprietor LLCs but other than that, I like it all.
They handle my business checking account through simple interfaces and allow me to quickly create dynamic credit cards, making my operation a breeze.
Easy, free, secure and great experience.
Time of response in chat, sometimes I have problems from international transfers.
Everything in a bank.
They are very upfront and transparent, no hidden fees. Their UI and UX are clear and very easy to navigate, and overall it's very easy to do your daily operations, both on the website and also on the mobile app.
I don't see any downsides to be honest, it was a very smooth experience working with them.
As a foreigner (US Business owner, but not resident in the US) I feel very happy to know that I can count on Mercury and their awesome banking services to support my US company. Being a digital bank makes things much easier!