Mercury Bank is a digital banking platform specifically designed for startups and tech-forward small businesses. Founded in 2017 and headquartered in San Francisco, California, Mercury aims to simplify financial management for its users by offering a suite of services tailored to the unique needs of growing companies.
Segment |
|
---|---|
Ease of use |
|
Deployment | Cloud / SaaS / Web-Based |
Support | Email/Help Desk, Knowledge Base |
Training | Documentation |
Languages | English |
Quick to open account. Free to transact. Debit card, including virtual.
Does not work with international companies/ crypto companies.
Bank account to send and recieve payments (ACH, wire, card)
Very simple and effective setup process for non-US resident looking for a banking partner in US.
Opening account took us more than usual time due to some restrictions, other then that we dont see a dislike till now.
We had an LLC in Us but we were not able to open an account without being in US physically. Mercury at that time helped us open a real bank account virtaully with a simple and effective opening process. Next, built-in intergration with stripes and wise made our subscription based billing model made getting payments from clients and paying to employees and vendors easy and fast with indepth analytical details on transactions.
Super fast to respond and very useful platform
I really like everything, there is nothing i dislike about it
I can receive and make payments even internationally very fast
Fast and easy to use. Also no commissions
At the moment everything is ok with Mercury.com Maybe to integrate credit card payments in the future.
Easy business finance
The extreme simplicity of mercury in the UX is really impressive. I used mercury with my last two start-ups. I saw the evolution of this platform and I am really satisfied with the current state of service and product.
The android app is sometimes lacking of functions and features. I would love to have more of the desktop features in my mobile.
Opening a bank account online without the hustle to physically visit a branch is game-changer. Automating payments to my contractors every month and sometimes every week with payments in last working day of the month. That's really useful.
- great interface - low fees / no fees - simple to use debit and credit cards - IO credit cards with cashback - nice app - it's easy to send and receive money 5 out of 5
One time the credit card network was down for 30 minutes, and another time there was a problem with ACH. Doesn't look like a big deal, but both times it took me several hours to resolve the issues it caused.
We use Mercury as our primary bank account, debit and credit cards.
A seriedade e organização, o respeito por nossa empresa.Aprecio a forma como trabalham para o nosso crescimento. Não podemos pensar em perder.O objetivo de crescimento e a parceria.
Na verdade não tem nada que possa dizer contra a institutição, pois tem preenchido uma lacuna que tinhamos.Acredito que criar talvez linhas de crédito, para capital de giro. seria ótimo.
Por ser uma instituição comprometida com nosso crescimento, nos sentimos seguros em estar junto. Somos produtivos mesmo nrste inicio de relacionamento. Somos respeitados por isso.
I love the request payment feature that allows me to send payment links to clients and I can get paid directly. I typically collect within the hour I send my invoices.
The request payment feature is restricted to an email contact, and only that email contact. When billing companies with dedicated Acoounts Payable functions, it's hard for them to pay me using the link and usually a few email conversations on getting the right payor happens. Example is I bill the CFO or CEO, but their accounting department handles the payment and that department doesn't have access to see the invoice.
I hope Mercury solved the issue of being able to have one email manage multiple accounts. I currently am using three emails for three different Mercury-based clients including myself.
Mercury has been amazing and flawless for me since day 1. I have never had any issues and the few questions I've had have been replied very accurately and promptly. I would recommend it with no reservations to anyone looking to start business banking.
Mercury being rather new is very streamlined and therefore the features have been getting implemented. I would like to see more features such as the request pay since that allowed me to save a lot of money with my more trusted clients.
Being able to have a real US Based Bank Account for my business without needing my presence in the country. It allows my business the thrive in every sense of the word.
Mercury is very easy to use. The integration between website and app is perfect.
The check sending process takes a long time. It is not clear how to print company checks.
Setting up a bank account quickly with business debit cards.
Love the fact that they gave me an online debit card right away while my physical card was being prepared and mailed to me. It's convenient, easy to access, and most everything is online. They seem to have thought of everything! Definitely going to be recommending Mercury to my audience. Do they have a referral or affiliate program!?! lol Major fan!
So far I've liked everything about Mercury.
Easiest online banking experience I've ever had!
No limitations on services, min amounts, and ease of use. I love that even international wires are free. important to know that it's easy to start and begin working with this bank in a matter of days or sometimes hours. there are no branches as it ancient times vising bank branches. Everything must be online this is why I choose mercury
I dislike that mercury still doesn't have the acquiring and service to charge customers with a credit debit card. It creates unnecessary steps of creating invoices and waiting for customers to pay.
Ease of use of online banking is a huge advantage. ability to start fast and no limitations and annoying fees are so important for the start of the business. Online support.
Free wires! Free ACHs! The most beautiful User Interface for a bank -- ever.
Check deposits take a bit to clear. If it is a huge check, they make you get it cleared via text before you can deposit.
Banking that is very fast and efficient. Need a new account to keep track of a special project and/or client -- one button, a new account...INSTANTLY.
Ease of account setup and payment sending and receiving was super easy.
The card-sending procedure can be improved, shipping was missed a couple of times for the Debit card.
They are helping us send and and receive payments easily, They have a very clean UI for sending payments also there are no charges for making the ACH and wires
The simple intuitive dashboard makes managing our startups finances a breaze.
The ACH times take too long and I wish they were faster.
Managing our finances and accounts payables.
Ease of Use is really good to navigate through.
NOt able to Add my Bank accounts outside US easily.
Ease o fbanking without the paperwork and stuff.
platform is really easy to use and works best for us
customer service is a little difficult to deal with
managing bills and paying expenses
It was super easy to open the bank account at mercury , you can get setup in 10 mins
Not much over all it was a pretty smotth platfrom, we did not have any issues
We wanted to setup a US bank account, and Mercury was super simple to setup and get started
The ability to easily create/delete/manage virtual cards has saved me hundreds of dollars from unwanted subscriptions and other charges. I do not know of a competitor for businesses that does this.
That's a hard question, as everything I need to do is largely satisfied. However, I'd love access to a money market fund with a lower limit. Also, I once deleted my Savings account and I'd love to recreate it. I can only create a Checking account. I also wish I was able to have a credit card with Mercury with a balance lower than $50k. Even with a lower limit or lower cash back. I'm sure you guys could still make money with that. The combination of creating/deleting cards with credit card is great.
Mercury has solved nearly all of my banking needs. I was able to set up the account in minutes and have no need for a minimum balance. The most important reason I use Mercury though is the ability to create/delete on-demand checking accounts and cards.
Great mobile app and user experience. Connects with plaid for easy transactions and transaction records.
The initial deposit limit was low, and deposits take up to five days to process.
After the initial low deposit transaction was processed, my deposit limit was increased, which was a huge relief. Otherwise, I haven't had any bad experiences.