Mixpanel Reviews & Product Details

With Mixpanel, all the data you will need is at your fingertips!

There isn't anything I dislike at the moment

We're able to be more proactive with our CS strategy.

It helps to track the user events, which can be further used for analytics.

It does not work in real time - at time's there's a lag of 3-4 minutes

Analyzing user-generated data

It's usability for example you can create dashboards based on insights, funnels, retention and flows. There are also so many tools which allow you to segment the data to a granular level.

Depending on size of the dashboard it can sometimes take a while to load albeit I've learnt to just create smaller dashboards with only 7/8 tables.

It's really allowing me an easy and quick way to understand customer behaviour and identify problems without having to learn SQL or rely on my data analysis.

The speed of being able to generate insights from users' actions in your applications and website is astonishing. No need to bother engineers or analysts, just quickly use the insights or funnel reports to get the information you need in just a few clicks. I especially like the more advanced features such as signals and impact which are super powerful and quick when running regressions on your data.

I've used Mixpanel since 2016 and with every feature update and iteration, it's clear they've put a lot of thought into how to make it easier, faster and more delightful to use. If I had to pick something, I'd like the user permission roles to be more obvious as which role has the most access and which has the least. This would ensure I am super confident in granting my team the right access they need to accomplish their goals.

Allow product teams, designers, customer success managers, CX and engineers to quickly self-serve when monitoring how users are using our solution to accomplish their goals.

Mixpanel is easy to implement. I like the standard reports to get quick information and top-level metrics but like the API for integrations

Some of the groupings by date could be improved

Showing me customer usage so that I can target those customers who are not using the software for extra training.

Mixpanel is a very intuitive tool, it is a total breeze to use. Setting up reports and dashboards, based on all our data, have never been easier. I've been using Google Analytics for 15 years and I will never go back to GA.

Two months in using Mixpanel I have yet to find any downsides with it.

Mixpanel is integrated with Segment and by that we get to feed Mixpanel with all the data we have. Now we can build reports on whatever we choose and the insights we are able to get from it is just amazing.

The best part about Mixpanel for me is the ability to easily integrate into my website, and the other extension tools provided came in handy. Nevertheless, my best part of Mixpanel would be easy integrations. I also love the user interface which is very easy to use. There are no settings on Mixpanel which I've tried out so far that brought complications or were extremely difficult to use. Mixpanel is a really great tool.

Even though I use Mixpanel, many times I have to resort to other platforms to do analysis alongside, especially analysis for 3rd party applications we use alongside our platform. I'm hoping in the future Mixpanel can have enough integrations so I can move all my analysis there. At work, we are currently looking to move all measurements and dashboards to a single place, it would be great to have this possible through Mixpanel.

Mixpanel is our major analytics software, it helped us understand our users, and we were able to identify precise points (features) in our platform where users tend to get bored and drop off. We were able to also reach out to customers who had difficulties signing up, all these insights were possible through Mixpanel. Some time ago as well, we were able to identify potential partners who were coming to our platform. All in all, Mixpanel really helped to track our OKRs and effectively understand where we fell short

You get to know if the customer is active or not, so you can decide when to take action and contact this customers.

The search tool on the user's section sometimes fails, but that's not very bad

Helps me keep track of the customers activity

It is easy to use, even if you don't have developer's background. It helped me to recruit users for interviews, gather data to create hypothesis while doing product discovery and we use daily to check on our metrics.

If the people using it don't document the events properly, it is hard to discover what it is for and can become messy.

User recruiting, usage analysis, data for creating personas. Mixpanel is helping us to understand our user's behavior. We can also use one dashboard to study one type of user specifically, which makes it easier to test and validate.

The ability to track customer journeys is amazing. The product allows me to better understand user behavior. Further, I am also able to create funnels and reports which allow me to better communicate user behaviour to internal stakeholders

Nothing off the bat - however the reports do take a while to be loaded

Ability to understand user behavior Ability to communicate better to internal stakeholders