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NiceJob Reviews: 4.8/5 — Highly Rated
NiceJob automates generation and management of online reviews, referrals, and social proof. It helps businesses collect reviews via SMS and email, share and embed reviews on websites, trigger referral and repeat-business campaigns, monitor competitor insights, run NPS/survey campaigns, and respond to reviews (including AI-assisted replies available in higher plans).
| Company | NiceJob |
|---|---|
| Year founded | 2016 |
| Company size | 11-50 employees |
| Headquarters | Vancouver, Canada |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Mobile iPhone |
| Support | Chat, Email/Help Desk, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
NiceJob Pros and Cons
- Transparent pricing, no contracts; 14-day free trial with no credit card required.
- Strong automation for review collection and follow-ups; social proof tools included in base tier.
- Native integrations with field-service, CRM, and payments tools to reduce manual data entry.
- AI replies and competitor insights available in Pro add value for scaling.
- NPS and survey feedback tools included in higher tier.
- Listings management, unified messaging/inbox, and white-labeling are limited or not provided.
- Messaging cadence and campaign timing are largely controlled by NiceJob; less flexibility for granular scheduling.
- No published annual plans or discounts; pricing shown as monthly rates.
- Additional costs for website add-ons (landing pages, CMS) can increase total cost.
It was easy to sign up, and within a couple weeks I had gotten more reviews than I had the previous year.
Some of the platform is as built out, like the campaigns. Seems too difficult to do things that I thought would be a no brainer.
Built me a great website and they completely automate the review process.
Nicejob helped my business by creating a great website for my business. But more importantly they were instrumental in collecting reviews from my clients. They do all the work and I don't have to do anything.
I haven't found any downsides with nicejob.
I wasn't getting many reviews till I signed on to nicejob.
You can set Nice Job up and forget it, and the reviews just start coming in.
Customers are asking for a couple of features that that they don't have right now, nothing major, but it would be great have them.
Nice Job generates genuine Google reviews automatically. It works as advertised, support is great, and it's trouble free. Clients go from 12 reviews to over 80 in a few months, and that starts their phones ringing.
Nice job has really helped my business grow our reviews through its seemless software!
Nothing.Nice jobe makes it easy to use and user friendly for the clients leaving the reviews as well
Helping my team get more google reviews
As a business owner I don't have to chase customers to give us a review. NiceJob does it all for us.
Not much. It works very well for our business.
As a business owner I don't have to have a process for generating customer reviews. It can be very akward for my team to ask, Nicejob does it all for us.
The convenience for us and how easy it makes for customers
The number is an out of state number so we have to tell customers it's really us
Our review counts were low. Nice job has help more than double
Nice job completely handles my review process, client, referral campaign and client gift campaign. All for one low monthly price. You set it and forget it!
The only thing I would want from nice job would be more features. More of what they're already doing. Instead of simple Google reviews, I would love a video review feature.
Nice job take care of all my online reviews. When I'm done a job in my CRM, it automatically starts a client review drip campaign. These things really work as well. In addition to that it also starts a campaign for a client referral. A new feature that I really love is the Client gift feature. I have it set so that if a client has used us three times or more they get their choice of some cookies or candy sent directly to them. All of this is done without me lifting a finger.
It is easy to enter customer data in the NiceJob application. I like their protocol for seeking out reviews. I feel it maximizes the chance of me getting more precious reviews. In less than a year since joining, my total reviews have gone from around 25 to 73.
I would like it if the mobile app allowed me to stay logged in. Getting to the spot to 'Get a Review' is a bit clunky, but not horrible.
NiceJob is making it much easier to increase reviews for my business- as in, less time spent with better percentages
The ease of implementation that Ana Gutierrez provided.
What's there to dislike if results are been delivered.
Solving in bringing awareness towards our company.
How quickly they get invitations out to our customers
Nothing at all. I'm impressed with it all
They are getting customers to be able to leave reviews quickly.
send review reminders to my clients, by text or email
does not do auto reply, to the reviews after some suubmits one
Getting reviews for my business automaticly
Ease of use! Easy for us it's all automated and easy for the customer has vastly increased our review score online and has really benefited our business in amazing ways.
Reminding the customer not to reply to the text but to click the link. Hard to get a hold of customer service at times. Wish we could select the review to be to only one place not google or somewhere else
Lots of benefits just had to add in the automated text to click the link not reply to the text. Benefits have been amazing due to a much higher google rating has attracted more customers
Tied to our Jobber service; so the request for review is sent automatically.
Would like a method to send review requests to previous customers of ours before we started using NiceJob
haven't encountered any problems
Within a week of signing up we were getting regular reviews weekly!
Not much! Ive been very happy with everything so far. There was a glitch between our quick books and NiceJob and we noticed we hadn't had any referrals for a bit, they were on top of it with managers emailing me and following up to ensure there was no break in service!
We are no longer having to chase and beg clients to give us a referral.
They just make it EASY to implement a process to get reviews from your clients/customers. Every step was methodically processed together witht e\tjhe amazing Jennifer, who assisted me calmly, professionally, with sweetness and patience in my tech hurdles. they are FANTASTIC and I am glad that someone told me to try them.
There is not one thing that I dislike. They rock.
I was previously unable to capture the compliments that my clients were sending me via email; NiceJob has created a process to send the request and to get it onto my ewebsite and social media.
Automation ensures that opportunities are not being missed.
Nothing, once we got set up, the reviews just started rolling in.
Takes away the reliance on techs requesting reviews.
Increases the conversion rate for getting customer reviews.
We like everything that NiceJob offers to us.
We were using a built in review automation feature that comes with the CRM software we have and it wasn't getting us the conversions we wanted. So, we tried NiceJob and because of their unique way they have it set up, with follow up review requests and the quality of the user experience, we have noticed a higher review conversion rate. In addition, we are also able to capture customer reviews from people without a Google account because they are given the choice to leave a review that goes immediately to our facebook page as a post. Facebook post reviews help us build trust with our community on social platforms. As a small business in a market with large franchises and corporate owned home service providers, and in the Google digital age we are in, the most important thing you can do is GET MORE REVIEWS. NiceJob helps us maximize our effort in this facet of our business. Love it!
Nice job can help promote your business in a positive way. The advantage to have Google Reviews linked on my website is a great business promotion
I wish there were different pricing terms due to the fact I do not use social media and do not plan on it to promote my business.
With one click I can send my customers to Google my business review. There automated service continues to notify them a few days later along with emails to leave a review
Very easy to use and highly effective at helping obtain great reviews for your organization!
None apparent at this time. Keep up the great work!
Trying to obtain high quality reviews from recent patients.
Its very easy and we've gotten quite a few reviews in the short time we've been using it.
I don't see any downsides. Its doing exactly what I wanted it to.
We've been around since 1955 but have never put much time into getting reviews. We are trying to remedy this.
NiceJob has dramatically increased our reviews over the past 9 months. Just wish we had signed up sooner!
None. I currently do not see room for improvement.
More reviews
They have definitely done what they said they would do. I got alot of reviews for my business. Very excellent customer service also.It was easy to work with them and they were on time.
The website service is geared to different kinds of service businesses than mine so it's taken some tweaking to get it up to par.
Getting me alot of social proof
We had to completely overhaul our website for a name change and new logo. They got it up and running and worked with our IT department seamlessly to get the new emails for the domain up and running as well. The SEO on the website works well and we remain near the top in organic searches for firm.
Nothing, they are great and do a great job
Nicejob developed our website and helps us control reviews
We had been a client for just over a year and have received a review by 50% of our clients. It was a great service one that I would recommend, and have.
I would like reinviting clients to review us to be easier.
Once you add a client to the campaign NiceJob takes it from there.
What is most helpful about Nice Job is they make it seamless and super easy to collect reviews. It's a click of a button and it's done. The customer support us the best and it's very easy to implement into the closing of my sale
There is nothing yet that I don't like about Nice Job
It's allowing me to easily collect reviews for my business that I wouldn't normally ask for because I don't have time, and I don't remember to ask for a testimonial or a review
Great company! Everyone has been a pleasure to work with. Set up was fast, easy and we started seeing results almost immediately.
I do not have anything negative to say about nice job.
They are helping up obtain and advertise reviews
The Consistency and ease of of the review link to for our happy homeowners leave us their positive feedback
That all of Facebook friends can see a 1 star review when it comes up.
We give amazing customer service but due to not assisting the customer to a review link we were at the mercy of the customer going to search for the link to leave us a review.
They will link you to all your online accounts and at a reasonable price.
I don't dislike anything about the product.
NiceJob makes it easy for our customer interfacing staff to get a review because it is so easy for our clients.
It's so easy to set up and get started! Nice job works for me, one less thing I need to make time for! I can't wait to see my reviews and referrals come in!
Nothing to dislike! The implementation was a breeze! So easy to use!
This software helps to grab and referrals for me and it frees me up from having to remember to send them out after each job completions! Plus, getting the reviews jumps me up higher and higher on the search list! Something I just don't have time doing!
They do an awesome job making the software suit your business practices
Nothing to dislike at all. Everything is great
I can get well deserved reviews without thinking about it