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Unclaimed: Are you working at NiceJob?
NiceJob Reviews: 4.8/5 — Highly Rated
NiceJob automates generation and management of online reviews, referrals, and social proof. It helps businesses collect reviews via SMS and email, share and embed reviews on websites, trigger referral and repeat-business campaigns, monitor competitor insights, run NPS/survey campaigns, and respond to reviews (including AI-assisted replies available in higher plans).
| Company | NiceJob |
|---|---|
| Year founded | 2016 |
| Company size | 11-50 employees |
| Headquarters | Vancouver, Canada |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Mobile iPhone |
| Support | Chat, Email/Help Desk, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
NiceJob Pros and Cons
- Transparent pricing, no contracts; 14-day free trial with no credit card required.
- Strong automation for review collection and follow-ups; social proof tools included in base tier.
- Native integrations with field-service, CRM, and payments tools to reduce manual data entry.
- AI replies and competitor insights available in Pro add value for scaling.
- NPS and survey feedback tools included in higher tier.
- Listings management, unified messaging/inbox, and white-labeling are limited or not provided.
- Messaging cadence and campaign timing are largely controlled by NiceJob; less flexibility for granular scheduling.
- No published annual plans or discounts; pricing shown as monthly rates.
- Additional costs for website add-ons (landing pages, CMS) can increase total cost.
NiceJob charges $75 or $125 a month and does not meter anything. No per-user fee, no contact tier, no charge per review request, no per-location surcharge for a single-location business. In a category where the standard model is a per-location base plus per-seat licences plus a contacts ladder, a flat published number is genuinely unusual — and it means the price you see on the card is the price on your card. The complication is not the software plans. It is the website product bolted alongside them, where $99 a month plus a $199 setup fee turns into $734 of one-time charges once you add the landing pages and blog CMS most businesses will want.
- What it is: Reputation marketing — automated review requests, review monitoring, social proof and referrals.
- Best for: Single-location home services, trades and local service businesses that never remember to ask for reviews.
- Pricing: Reviews $75/mo, Pro $125/mo, Sites $99/mo + $199 setup. Verified August 2026.
- The honest catch: The software is flat-rate and simple; the website add-on is where the fees stack.
What Is NiceJob?
NiceJob automates the thing every local business knows it should do and never does: asking happy customers for a review at the moment they are happiest.
It connects to your CRM or field-service software, detects a completed job, sends the review request, sends the follow-up, publishes the good reviews to your website as social proof widgets, shares them to social media, and monitors what appears about you elsewhere. Pro adds referral campaigns, repeat-business booking reminders, automated customer gifting, competitor SEO tracking and AI-generated review replies.
The company is Canadian — the product is a Paystone Inc. trademark, operated out of London, Ontario — and it claims 1.7 million reviews enabled across 50,000+ businesses. The Findstack listing carries 304 user reviews at 4.8 out of 5, which is a substantial sample, and NiceJob points to four separate G2 index wins for implementation, relationships, results and usability in the small-business reputation category.
One note on the listing itself: Findstack has NiceJob filed under no category at all, so it will not surface for anyone browsing reputation or local marketing software. That is a catalogue problem rather than a product one, but it is worth saying if you found this page by search rather than by browsing.
How NiceJob Works
Two plans, and the split is cleaner than most:
Reviews ($75) is the review engine, complete. Automated review requests and follow-up reminders, social proof widgets for your site, automated social sharing of your best reviews, web-wide review monitoring, and native plus Zapier integrations. If your problem is “we do good work and nobody can see it,” this plan is the whole answer.
Pro ($125) keeps all of that and adds a different product on top: automated booking reminders to generate repeat business, referral campaigns, automated gifting for loyal customers, competitor SEO insights and topic tracking, and AI-automated review replies.
Notice what that list is. Only one of the five additions — AI review replies — is about reviews. The other four are marketing automation. Pro is not a bigger review plan; it is a review plan plus a retention-and-referral tool. That is a reasonable thing to sell for $50 more, but it means the decision is not “how much reputation software do I need” — it is “do I also want the referral and repeat-business engine.”
Sites ($99/mo + $199 setup) is a fully-managed website built and hosted by NiceJob, sold separately and bundled with the software plans.
There is a 14-day free trial with no credit card, no contract at any point, and all prices are in USD.
NiceJob Pricing
| Product | Recurring | One-time |
|---|---|---|
| Reviews | $75/mo | — |
| Pro | $125/mo | — |
| Sites | $99/mo | $199 setup |
| Extra landing page | +$15/mo each | +$145 each |
| CMS (blogs, services or locations) | +$15/mo each | +$245 each |
| Enterprise / franchise / multi-location | Quote | Quote |
The software is genuinely flat-rate
This deserves saying plainly because it is the best thing about NiceJob’s pricing. There is no meter. The page publishes two numbers and no ladder underneath them — no contact tiers that reprice you at 2,500 customers, no per-seat licence for your office manager, no cap on review requests sent.
Compare that to how this category normally works. Podium, Birdeye and their peers price per location with per-user seats on top and quote-gate most of it, so the number you find on a comparison page is rarely the number you pay. NiceJob’s $75 is $75.
Two honest qualifications. The flat rate is a single-location rate — franchise and multi-location businesses are pushed to a custom quote, so if you run three branches this pricing does not describe you. And NiceJob does not publish user or usage limits at all, which cuts both ways: nothing is capped in writing, but nothing is guaranteed uncapped in writing either. Worth one question to support before you scale.
Sites is where the arithmetic changes
The website product is advertised at $99 a month plus a $199 setup fee, which reads as a modest add-on. Then the FAQ discloses what a real site costs to build out:
- Each additional landing page: $145 one-time plus $15 a month
- Each CMS — for blogs, services or locations — $245 one-time plus $15 a month
A home-services business that wants a site with two service landing pages and a blog is therefore looking at $199 + $145 + $145 + $245 = $734 in one-time fees and $99 + $15 + $15 + $15 = $144 a month for the website alone.
Run that across a first year alongside Pro:
- Reviews only — $900
- Pro — $1,500
- Pro + Sites — $2,887
- Pro + Sites + two pages + a blog CMS — $3,962
The published entry price is honest and the fully built-out stack is 4.4 times it. NiceJob does disclose every one of these fees — they are in the pricing FAQ, in plain numbers — but they are not on the card, and the per-page monthly charges are the sort of thing that quietly becomes permanent.
If you are considering Sites, ask for the full build quote before the discovery call ends, itemised by page and CMS, and note that there is no published discount for buying several pages at once — the FAQ directs you to email support to negotiate.
The website guarantee is stronger than the headline claims
NiceJob advertises Sites as “a website that gets you 10% more sales, guaranteed.” The actual terms, in the footnote under the ROI calculator, are better than that:
Our conversion rate guarantee: 4% or 10% better than your current website conversion rate, whichever is higher.
For most small-business websites — which typically convert somewhere between 1% and 3% — the binding half of that promise is not the 10%. It is the 4% conversion rate, which for a site currently converting at 1.5% is a 167% improvement, not a 10% one. NiceJob is understating its own guarantee in the headline.
That is a bold commitment and it deserves credit. It also deserves scrutiny, because the published terms leave three things undefined: what counts as a conversion, over what measurement window, and what “or it’s free” actually refunds — the $99 monthly fee, the $199 setup, the whole build, and for how long. Get all three in writing before signing. A guarantee this strong is only as good as its remedy clause, and the remedy clause is not on the page.
One process note: although the Sites price is published, the only route to buy it is “Book a Discovery Call.” There is no self-serve checkout for the website product.
What actually decides your cost
- Reviews or Pro — a flat $50 a month, and the question is whether you want referrals and repeat-business automation, not more reviews.
- Whether you add Sites, which roughly doubles your monthly spend and adds a setup fee.
- How many landing pages and CMSes the site needs, at $145–$245 each plus $15 a month each, forever.
- Whether you are multi-location, which moves you off published pricing entirely.
- Not your customer volume, seat count or review count. None of them is metered on the published plans.
Who Should Use NiceJob
NiceJob fits a single-location home-services, trades or local-services business that does good work and has thin online proof of it. That is exactly who it is built for — the customer stories on its own site are power washing, landscaping, junk removal, renovations — and the value proposition is unusually easy to test: connect it, let it run for two weeks, count the reviews. If the automation works on your customer base, the $75 pays for itself against a single won job.
It fits badly for businesses that already have a strong review flow and want analytics or multi-location governance — that is Birdeye and Podium territory, and NiceJob is deliberately simpler. It also fits badly for ecommerce, where product-level review software like Stamped does a job NiceJob does not attempt.
Honest Pros and Cons
What works well:
- Flat published pricing with no meter — no per-user, per-contact or per-request charges on the software plans.
- No contract at any point, stated explicitly, plus a 14-day trial with no credit card.
- The $75 Reviews plan is a complete product, not a crippled entry tier — automation, widgets, social sharing and monitoring are all in it.
- The Sites guarantee is genuinely strong — a 4% conversion floor is far more than the “10% more sales” headline implies.
- Every add-on fee is disclosed in the pricing FAQ, in plain numbers, including the per-page monthlies.
- 304 Findstack reviews at 4.8/5, plus four G2 index wins in its category.
- Native and Zapier integrations across CRM, field-service and accounting tools.
- Onboarding calls appear to be real — a striking number of the recent public reviews name the same implementation specialist.
What to watch:
- A fully built-out Sites configuration costs $734 in setup fees and $144 a month, against a $99 headline.
- Extra landing pages and CMSes carry a permanent $15/month each, not just a one-time charge.
- No published discount for multiple pages — the FAQ tells you to email and negotiate.
- The guarantee’s remedy is undefined: no stated measurement window, conversion definition, or refund scope.
- Sites is sales-led — published price, but no self-serve purchase path.
- Multi-location and franchise pricing is quote-only, so the flat rate is single-location only.
- User and usage limits are not published at all, in either direction.
- The headline claims — 4x more reviews, up to 2x more customers — are the vendor’s own, as is the ROI calculator, which applies NiceJob’s own multipliers to your numbers.
- The Findstack listing has no category assigned, so it is effectively invisible to category browsing.
NiceJob Alternatives and How It Compares
- Podium is the heavyweight comparison — messaging, payments and reviews in one, considerably more expensive and priced per location.
- Birdeye covers more surface area on listings management and multi-location reporting, and is the right call if you run several branches.
- Stamped is the ecommerce answer, handling product reviews and UGC where NiceJob handles service-business reputation.
- Semrush overlaps only on the competitor-insight half of Pro, and does it far more thoroughly if local SEO rather than review generation is your actual problem.
- Hootsuite covers the social-sharing piece if you already have review volume and just need distribution.
- Your field-service software — Jobber, Housecall Pro and ServiceTitan all ship review-request automation, and if you already pay for one, check what it does before adding $75 a month.
The honest comparison: NiceJob is the simple option and prices like it. If you need multi-location dashboards, listings management or unified inbox messaging, it will feel thin and Podium or Birdeye will be worth their premium. If you need reviews to start arriving without anyone remembering to ask, NiceJob does that specific job at a published flat price, which most of its competitors will not quote you.
The Verdict
NiceJob’s software pricing is among the more honest in this category. Two numbers, no meter, no contract, no per-seat surprise — and the cheaper plan is a complete product rather than a funnel into the expensive one. If reviews are your problem, $75 buys the entire solution and Pro’s $50 premium buys referrals and repeat-business automation you may not need.
The website product is a different conversation and should be treated as one. $99 plus $199 is the floor, not the price, and a realistic build with a few service pages and a blog lands at $144 a month and $734 up front. The guarantee attached to it is unusually strong — a 4% conversion floor, better than the “10% more sales” the headline claims — but its remedy terms are not published, and a guarantee without a written remedy is a marketing line rather than a contract.
Take the trial on Reviews, not Pro. Fourteen days with no card is enough to see whether the automation actually produces reviews from your customer list, which is the only question that matters and the one no case study can answer for your business. If reviews start arriving, upgrade to Pro deliberately — for the referral and repeat-booking engine, not because it is labelled Most Popular. And handle Sites as a separate purchase with a separate quote, itemised page by page, with the guarantee terms in writing.
FAQ
How much does NiceJob cost?
Two software plans, both flat monthly in USD: Reviews at $75 and Pro at $125. Neither charges per user, per contact or per review request. The Sites website product is $99 a month plus a $199 setup fee, with additional landing pages at $145 one-time plus $15 a month each and a CMS for blogs, services or locations at $245 one-time plus $15 a month each. Enterprise, franchise and multi-location pricing is quoted. There is a 14-day free trial with no credit card and no contract.
Should I choose NiceJob’s Reviews plan or Pro?
It depends on whether you want review generation or marketing automation, because the $50 gap is mostly the latter. Reviews at $75 is complete for its job — automated requests and follow-ups, social proof widgets, automated social sharing, web-wide monitoring, native and Zapier integrations. Pro at $125 adds automated booking reminders, referral campaigns, customer gifting, competitor SEO insights and AI review replies. Only the AI replies are about reviews; the rest is a retention and referral engine. Start on Reviews and upgrade if you want that engine.
Is NiceJob’s “10% more sales, guaranteed” real?
The terms are stronger than the headline. NiceJob’s stated conversion rate guarantee is “4% or 10% better than your current website conversion rate, whichever is higher” — so for a site currently converting at 1.5%, the binding promise is a 4% rate, a 167% improvement rather than 10%. What the page does not define is the measurement window, what counts as a conversion, or exactly what “or it’s free” refunds. Get those three in writing before you sign, because the guarantee is only as strong as its remedy clause.
Does NiceJob charge per user or per location?
Not on the published plans. The $75 and $125 prices carry no per-user, per-contact or per-request meter, which is unusual in reputation software — most competitors price per location with per-seat licences on top. Two caveats: the flat rate describes a single-location business, since franchise and multi-location customers are directed to custom pricing; and NiceJob does not publish usage limits in either direction, so confirm with support if you plan to scale significantly.
What does a NiceJob website actually cost?
More than the $99 on the card. The base is $99 a month plus a $199 setup fee, but a typical build adds pages: $145 one-time and $15 a month per additional landing page, and $245 one-time and $15 a month per CMS for blogs, services or locations. A site with two service pages and a blog therefore runs $734 in one-time fees and $144 a month. There is no published multi-page discount — the FAQ directs you to email NiceJob’s Sites team to discuss options — and the only purchase path is a booked discovery call.
I LOVE the unlimited Automation features and how i can create campaigns for EACH employee/agent & give awards & contests!!!
Very LITTLE!!! I wish there were a few more features but we have worked through them and its been an amazing addition to the company!
It allowed me to automate multiple campaigns that allow us to get both feedback and verified online Reviews such as Google all day from every single customer. It also allowed us to automate a follow up that gives our clients a chance to REFER new clients to us which has made NiceJob pay for itself!
customer service is on point, the seamless review connections on difrent platforms
no dislikes, would be nice if they would intergrate would zenmaid like they do with jobber
its helping to get my name seen by potiental clients, and making it easier to see us online
Having the help getting clients to review for your business, especially when you are too busy to make follow up
Nothing so far . I'm still a satisfied customer
Reaching out to clients for reviews. Also posting reviews on websites and social media
Setting up the outreach was quick and easy. Very streamlined process.
Nothing, the follow up is consistent and it bolts right into our platform and works in the background.
Online reputation. Our service is top notch and getting our customers to leave reviews without having to remember to ask has been a big win.
It's seems these days that people only want to leave a review if they have something to bitch about. Yet- asking someone to leave a positive review seems forced, awkward, and uncomfortable. Nice Job- does a nice job in getting earned positive reviews from those will ing to leave positive ones. A must have for any company that cares about their positive reputation.
Nada. The service is great. A god send actually.
It is helping our company maintain our social proof and serves as a weapon to counter negative reviews.
Nice Job is easy to use and helps your clients give you great reviews.
There are no downsides.everything is working well.
Helping satisfied clients get great reviews.
Great communication, and amazing customer service. Since adding NiceJob we have tripled our reviews! Integrates well with all of my CRM software and website.
I cannot think of anything I dislike about NiceJob.
Better reviews and more exposure on platforms. Integrates well with my CRM and other software.
As a small business owner, it's a challenge to find companies to help with customer reviews without costing an arm and a leg, tying you up to long-term contracts, paying upfront for one year..etc. When I bumped into NiceJob while googleing I almost couldn't believe it. Their review ratings were terrific, and their fees were affordable. I set up a presentation with their customer service, thinking there would surely be a catch. After the clear and straightforward presentation, I was still in shock. Could I have bumped into a company that still practices honesty and integrity, and it's affordable? I signed up four months ago and couldn't be happier with the results and the change they have made in my small business. I am pleased with all the features they offer and grateful to have them as part of my small business journey.
Nothing, every aspect is working well for my small business needs.
Customer Advocacy and online reputation is helping my Google visibility and improving my website traffic and lead conversion
Gets great engagement from clients. Increased our Google reviews from 16 to 48 in less than 2 weeks.
Nothing. NiceJob service and staff were both very helpful.
We were having a hard time getting our clients to actually leave us reviews even though they committed verbally to doing it. NiceJob helped us get the job done.
NiceJob's customer service is the best I've ever encountered. Most recently, Ana and Tanner spent multiple calls and hours working with me on a workaround for a problem I was having. They even took product feedback and followed up with me afterward.
There aren't many things I dislike about NiceJob. I do wish they'd enter into the D2C/ecomm world and offer more tailored solutions there.
NiceJob is helping me solve the review generation problem for my home service business clients. Sometimes generating reviews can feel like a very manual and cumbersome process. NiceJob makes it easy for me to sell review and referral generation to my local clients.
Simplicity! William not only helped me set up my account but we had a zoom meeting and he walked me through the whole process and showed me just how easy the platform is to use.
So far the only thing I would ask to change is the ability to resend an invite in case a customer accidentally exits the review window and can't get back in via the original link or, have the link not expire until the customer leaves a review.
We are a very small company that has been around for the past 40+ years. Our customer base is mainly word of mouth or referrals from the manufacturers. With more customer reviews on our homepage and Google, we can reach new customers based on our past customers' experiences in their own words. We need more web presence in this ever-growing online world, and NiceJob has already helped with this and it will soon be an issue in the past :)
Super simple, and easy to get up an running!
Up to this point (2 weeks in) I have found nothing that I dislike. However, it would be nice to have the option to add either an additional text or an email request to review. Their current setup is to send two SMS messages followed by two email requests before the cycle is completed. In general, I like this ratio of 2+2 =4. However, because a large number of our clients are geriatric-aged, many, only use one of the two pathways to communicate. Hence, having the ability to manually increase either the number of SMS or email messages by one for a total of three outreaches per client would be optimal in my opinion.
While we had been making a concerted effort to ask our clients to review our insurance agency on Google, the response rate was low despite assurances that they would "love to" and "of course, we will! Because "Nice Job!" uses a coordinated system of sending a mix of SMS and email messages, our response rate has been through the roof! Ten to twelve days ago we had exactly 31 reviews strictly through our own efforts. Now using this superb product we have 71, or an increase of 40 additional reviews; in just 12 days! Suffice it to say, I wish I would have known about this product years ago. What are you waiting for? Give them a call!
Easy to use and great customer service. Friendly and helpful.
New company and product so they are still working out a few kinks but support is willing to help.
Getting more review on Google.
The pop review on my website when someone visits our site.
offering review for our customers is difficult. Sometimes they don't have to review us
Just having a good review and getting leads.
Very easy to use and a lot of insights on reviews and campaigns. I've used several different softwares before nice job and they beat them in every category
Could use a little more features but still great.
Giving me more access to send out reviews and run promotional campaigns. Support is phenomenal and always check up.
Nice job has been the best source to get reviews instantly I've been using them for at least about six months and I already am over 50 reviews on Google thank you so much!
Nothing at all Nice Job has exceeded my expectations and I could not be happier
The problem that I am solving is the fact that I usually forget to ask for a review but nice job it does it for me in the background without me even thinking of it even when I forget it's such an excellent service you can't go wrong
Great barometer on how my company is doing and what my customers think of my people and our services
Can't think of a thing! I absolutely love the program.
The automation of sending out the request for a review! Set it and forget it
Ana Guiterrez helped us immensely when we were on-boarding with the program. Highly knowledgeable in all areas of the app and made it very user-friendly and understandable!
Nothing to dislike. Everything is easy to manage and understand.
We have worked with another system in the past to ask our clients to review our product. The other system gave us some issues and was tricky to keep track of. NiceJob is keeping all reviews and prompts in one space and making our job a lot easier by being able to send emails and respond to reviews in one area. It has multiple functions and is user-friendly which will be easy in the future to train other staff members to use it.
How easy it was to setup and use........
No issues at this time..................
NiceJob has boosted my online presence. I'm much easier to find on google.
Nice job staff are VERY responsive and helpful. Their product is SO MUCH better than the competitor we moved from. The fact that reviews are collected via Google and Facebook is just one huge advantage over some other companies - AND the website widgets they provide not only look great - THEY ALWAYS WORK!
The totally free version of Nice job has one or two less features than some competitors - however those competitors features didn't even work properly, so I can't count this as a real dislike.
Nice job is really helping to increase our Google reviews, and that is a huge benefit as I know over the long term that will help to drive more traffic to our site.
It's easy and the retun of investment is very rewarding
My dislike is on my database side not NiceJobs. I have to go in to each call for the day and copy and paste into your spreadsheet. I wish my side had a report.
The customer service has been amazing with NiceJobe. Your system takes to follow up approach that I don't have the time for.
It is completely, seamlessly integrated with all of the major platforms and websites that people rely upon for legitimate reviews and endorsements
Nothing at all, the onboarding process was awesome and they will walk you through setting up all of your accounts and links.
Prio to using NiceJob! we were sending the Google Review links out to customers, and praying that they could navigate the process on their own. They take all of the guess work out of it, and make it easy to post reviews.
Nice job has been a blessing to my company. I always lacked reviews, and in only two months, they took me from 37 to 73 reviews. Their customer service is by far the best. Any questions I have, get answered relatively quickly. Everyone there is excellent; your just not another number to them.
I haven't had any dislikes, they company fires on all cylinders for my company. We now have over 100 5-star reviews, Thank you Nicejob Any questions I have, get answered relatively quickly. Everyone there is excellent; you are just not another number to them.
Getting more reviews has been my biggest issue. I always lacked reviews, and in only two months, they took me from 37 to 73 reviews. Now I'm at over 100 5-star reviews.
Ease of promotion of the reviews and the frequent reminders to the customers
Can't send to other social media and you can not send to instagram or Google my business profile
excellent reviews and customer engagement more sales. More frequent communication. Top of mind
NiceJob's automatically sends out review invites to customers after we close out every single one of our jobs/appointments. Making it easy for customers to quickly tell us how we did during their service visit!
The only thing I wish is that we had more hands on access to our convert website and landing pages in order to add content or blogs. It would make things much easier to better our SEO and google ranking. Running an hvac service company it's hard to have to email a step by step list of what we would like to change or add to these web pages. To be able to manage and add the content myself would be more ideal for us. Other than that NiceJob has drastically increased our number of 5 star reviews over several platforms in just a very short amount of time! Thank you NiceJob!!!
Nothing at this time.
It helps us get reviews a little bit easier
The referral just gives us an email of someone who might be interested. They dont always convert.
We wanted to get more reviews and Nice Job helped with that.
Their customer care and follow up has exceeded expectations.
There is nothing we dislike at this time.
Getting a blog setup on our websites.
NiceJob takes care of everything! Love the hands off aspect of it.
There are no downsides that I've come across.
NiceJob relieves us of the time and effort of getting in touch with customers to get a review.
Setup was amazing. They were so helpful and when I ran into an issue they showed me step by step how to get the reviews to show up on my website. The price is also incredible. They do just as much as any other service and do it for less.
It doesn't connect to my EHR. But this isn't so much nice jobs fault as it is my EHR. The website for nice job is easy enough for my staff to input the information and send the review request.
We needed more reviews to show up better on google maps. We have gotten a significant increase of positive reviews since we have started. We have also gotten more reviews on Facebook.
Makes the process of reviewing simple which makes the customer more likely to follow through and give a review. Getting set up was simple.
The only thing I dislike is that there is no integration for Instagram.
Before NiceJob, we were struggling to get our customers to follow through with reviews. Now our Google reviews have grown exponentially.