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Nintex Process Platform Logo
Nintex Process Platform
Automate Workflows, Simplify Processes
4.3
(1,021)
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Nintex Process Platform Reviews & Product Details

Nintex Process Platform Overview
What is Nintex Process Platform?

Nintex is a workflow management solution that caters to industries such as energy, health, and life sciences, financial services, and government. It is especially suitable for departments such as customer services, human resources, and information technology. The solution can be deployed both on-premises and in the cloud and gives users access to tools such as document generation, process mapping, a mobile app builder, custom form creation, and process automation.

Company Nintex Global Ltd
Year founded 2006
Company size 201-500 employees
Headquarters Bellevue, Washington, United States
Social Media
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What Nintex Process Platform is best for?
How does Nintex Process Platform compare to Kissflow?
What are the pros and cons of Nintex Process Platform?
Nintex Process Platform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Nintex Process Platform Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Nintex Process Platform Media
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Nintex Process Platform Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 25, 2024
Nintex Process Platform Logo
1,021 Nintex Process Platform Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
Mar 15, 2017
 Source
Overall Rating:
4.5
GH
Gary H.
Associate Partner Development
Share
"Efficient, useful and expansive"
What do you like best about Nintex Process Platform?

The endless possibilities for integration for different platforms. The great, seemless integration with SharePoint and the endless possibilites it gives us allowing extra flows to our developments.

What do you dislike about Nintex Process Platform?

I dont think there is anything i dislike about the platform. I believe it is a very good platform and can be used for all different reasons.

What problems is Nintex Process Platform solving and how is that benefiting you?

We solve complex reviewing of certain documents and list items with Nintex as well form designs.

Mid Market (51-1000 emp.)
Mar 15, 2017
 Source
Overall Rating:
4.5
RR
Richard R.
Share Point Architect/Administrator/Developer
Share
"Mostly Positive"
What do you like best about Nintex Process Platform?

The learning curve isn't too steep with Nintex. The installation and upgrade, from an Administrators opinion, is simple. There are PowerShell commands to use which helps with automation. There is extensibility via Custom Actions.

What do you dislike about Nintex Process Platform?

While the learning curve isn't steep the ease of drag and drop can lead to poor performing workflows. Unfortunately the community at community.nintex.com isn't real robust. Outside of this forum there are scant resources for getting insights into the product that a developer-minded user would need. Nintex should actively pursue the development of communities outside of the Nintex domain and drive users to their community from places like Reddit and Stackoverflow. It is surprising that I could find only 1 book on Nintex development on Amazon, given the extensibility of the product and its large user base. We need more than just Vadim's website for deep dives.

What problems is Nintex Process Platform solving and how is that benefiting you?

We use Nintex for invoice processing and the core of this process is a third party solution built on Nintex from a company called Flexi (www.flexi.com). So we kind of had to use Nintex. The benefit is that we were able to get our workflows built and into production quickly.

Enterprise (> 1000 emp.)
Mar 15, 2017
 Source
Overall Rating:
4.5
MS
Massimiliano S.
It Senior System Administrator
Share
"Workflow on SharePoint"
What do you like best about Nintex Process Platform?

The graphical user interface is intuitive

What do you dislike about Nintex Process Platform?

Managing Nintex databases Nintex administrator side

What problems is Nintex Process Platform solving and how is that benefiting you?

management of complex processes

Mid Market (51-1000 emp.)
Mar 13, 2017
 Source
Overall Rating:
4.5
FX
Focus X.
Senior Software Engineer
Share
"Sr, Software Developer"
What do you like best about Nintex Process Platform?

Graphic interface to config workflow. Variety API for development to control.

What do you dislike about Nintex Process Platform?

Performance issue with data increasing. More flexibility to manage workflow task

What problems is Nintex Process Platform solving and how is that benefiting you?

With NINTEX Workflow we implement office automation successfully. Successfully improve work efficient and lean business process.

Enterprise (> 1000 emp.)
Mar 13, 2017
 Source
Overall Rating:
4.5
NK
Naveen K.
Sharepoint Architect
Share
"Nintex - A worthwhile solution, but has few flaws"
What do you like best about Nintex Process Platform?

Large number of workflow actions and integration with other business systems

What do you dislike about Nintex Process Platform?

No debugging, high price, Every single action stored in database

What problems is Nintex Process Platform solving and how is that benefiting you?

Paperless initiative in my company received huge boost with nintex forms and workflows. Was able to route various scans, pdfs, efficiently and get them signed and get feedback. Also employee onboarding, customer onboarding are completely managed using nintex now.

Enterprise (> 1000 emp.)
Mar 13, 2017
 Source
Overall Rating:
4.5
TG
Todd G.
Info Sys. Manager Sr. Enterprise Collaborations
Share
"Nintex for Enterprise Users"
What do you like best about Nintex Process Platform?

Ease of use and functionality. The end users can pick up and learn this product very quickly. Ability to quickly implement solutions has helped our company tremendously.

What do you dislike about Nintex Process Platform?

Licensing and lack of SharePoint online features. If they could get the same features online that they do on-premise then the costs of online would not be as bad.

What problems is Nintex Process Platform solving and how is that benefiting you?

We have automated many different items such as capital spending, business process approvals, IT requests to name a few.

Mid Market (51-1000 emp.)
Jan 04, 2017
 Source
Overall Rating:
4.5
RG
Raymond G.
Director
Share
" Very good product for a specific purpose"
What do you like best about Nintex Process Platform?

Well designed product which allows you to move easily from high level to detailed info

What do you dislike about Nintex Process Platform?

Some upgrades or new features are put into new modules which are at an additional cost

What problems is Nintex Process Platform solving and how is that benefiting you?

Documenting process and creating a review process to improve efficiency

Enterprise (> 1000 emp.)
Aug 30, 2016
 Source
Overall Rating:
4.5
MS
Manjunatha S.
Senior Technology Architect
Share
"My Nintex experience"
What do you like best about Nintex Process Platform?

There are still lot many options could be included as part of the workflow actions and improve the user experience too.

What do you dislike about Nintex Process Platform?

Little slow in the designer mode and in forms too

What problems is Nintex Process Platform solving and how is that benefiting you?

Many of the business process generally around approvals, feedback, integration with other systems are being addressed with Nintex workflows.

Mid Market (51-1000 emp.)
Jul 19, 2016
 Source
Overall Rating:
4.5
DA
Doug A.
It Program Manager
Share
"A Cost-effective e-signature Option "
What do you like best about Nintex Process Platform?

It's a cost-effective, easy to implement e-sign option that's customizable.

What do you dislike about Nintex Process Platform?

Reporting could be a little bit more robust, but it's adequate.

What problems is Nintex Process Platform solving and how is that benefiting you?

Obtaining signatures on critical insurance documents at Point Of Sale. It supports a superior customer experience for both agents and consumers, and reduces both UW expense and coverage exposure.

Mid Market (51-1000 emp.)
May 19, 2016
 Source
Overall Rating:
4.5
RE
Ricky E.
Share Point Application Specialist
Share
"SharePoint application specialist "
What do you like best about Nintex Process Platform?

Productivity gains available. Usability Easy to learn Good reliability. Easy to install, upgrade and support

What do you dislike about Nintex Process Platform?

Only real issues related to limitations with underlying sharepoint workflow capably... Which are required to prevent over consumption of system resources on shared infrastructure.

What problems is Nintex Process Platform solving and how is that benefiting you?

Business productivity... Forms, workflows and views for dashboards and reports

Mid Market (51-1000 emp.)
May 18, 2016
 Source
Overall Rating:
4.5
KL
Kat L.
Technical Business Analyst
Share
"Works well, easy to use and extensible"
What do you like best about Nintex Process Platform?

The ease of use, the drag-and-drop construction. It can take a little bit to get used to defining the fields, but once you understand how they operate workflow development picks up speed. The forms allow for significant branding and customization. We can do lookups for a lot of data based on one or two fields and that speeds up the user experience. Being able to write to multiple lists based on a step in the workflow is very helpful, this allows a single source for data but multiple users and areas can see and interact with the portions that they need. Knowledge transfer to other tech staff is pretty straightforward.

What do you dislike about Nintex Process Platform?

The clunky way we have to control the Nintex Form overrides. Enabling and disabling constantly is a struggle, and when we want users to be able to see/edit fields until past some point in the workflow we would like to make the whole form view-only. This was a bit of a challenge and still something we work with. Some of the permissions issues have been a bit annoying. If a user is working with a workflow, the workflow should have the access that it needs. The user's permissions allow them to get to the form and workflow, requiring additional permission levels to complete the workflow has caused some headaches, especially at implementation. A lack of documentation on how to use javascript to interact with the forms is disappointing. This tool will get bigger, and we would love to extend the functionality by using javascript inside. Not having any documentation on it slows us down since everything is trial and error. A bit more transparency in this area please! We did run into an issue with a recent release and it took quite a while to get the issue isolated and get a root cause. Considering that it occurred immediately after upgrade should have expedited some of the troubleshooting a bit more, our timeframe for root cause and fix was too long. It took multiple escalations to be heard, that should not have been required since we were assured that the error was replicated within Nintex's own installation.

What problems is Nintex Process Platform solving and how is that benefiting you?

Sales Orders - pricing lookups, customer information lookups, approvals, and data validation have become smoother. Production Requests - inventory lookups, calculations, approvals. We already see a lot more confidence in our processes, improved speed in delivering a completed order to our customers, the potential for minimizing 'out of stock' situations is visible to those who are responsible for it. Overall everything is very positive. Even with the bumps we took at our first implementation, people were generally focused on improving. Suggestions and requests for assistance in using and expanding our workflows are coming in at a very increased rate.

Small Business (50 or fewer emp.)
May 18, 2016
 Source
Overall Rating:
4.5
BJ
Brad J.
Founder/Copywriter
Share
"Love the graphical interface and contextual help screens but stability is less than satisfying."
What do you like best about Nintex Process Platform?

Graphical interface makes it easy(er) to build workflows. Graphical workflow history (on-prem only) makes it easy to see where workflows are getting stuck and real-time status of business processes. Help screens are very useful in most cases.

What do you dislike about Nintex Process Platform?

Workflows fail intermittently and it typically takes extensive review with Nintex Support to find a resolution. The root cause of most problems usually isn't user error but limitations of the tool that aren't intuitive (e.g. when it makes sense to use a pause, how long, etc.). Error messages are also sometimes uninformative or get cut off before the useful part would appear.

What problems is Nintex Process Platform solving and how is that benefiting you?

Primarily approvals of different types of activities and requests. We have helped a lot of customers come closer to automation on processes while allowing them a central place to track activities and related content rather than relying on scattered email threads and paperwork.

Enterprise (> 1000 emp.)
May 18, 2016
 Source
Overall Rating:
4.5
DA
Drew A.
Business Analyst Iii, Human Resources Information Systems
Share
"Great For The Techie and non-Techie, alike. Hands down better than MS SharePoint Designer workflow"
What do you like best about Nintex Process Platform?

Graphical, drag-and-drop interface delivered in plain English for non-technical people. It makes it easy for anyone to get 'up and running' almost from the moment they access it. I love the dynamic user community that supports Nintex. Ask a question...it'll get answered...and them some.

What do you dislike about Nintex Process Platform?

Coming from SharePoint Designer workflow, it wasn't always obvious how to replicate some of SPD's workflow actions. But, once you discover how to, it opens up so many more possibilities than SPD ever offered.

What problems is Nintex Process Platform solving and how is that benefiting you?

Automated notification that our internal customer's requests are being received, addressed, and monitored for timeliness.

Mid Market (51-1000 emp.)
May 18, 2016
 Source
Overall Rating:
4.5
RP
Radhika P.
Senior Sharepoint Developer
Share
"Good experience, easy to use"
What do you like best about Nintex Process Platform?

Enterprise features, connection to external databases, web services

What do you dislike about Nintex Process Platform?

I don't think i dislike any of nintex features. It is great

What problems is Nintex Process Platform solving and how is that benefiting you?

Automation of business flow.

Enterprise (> 1000 emp.)
Apr 28, 2016
 Source
Overall Rating:
4.5
TP
Tom P.
Support Desk Analyst Iii
Share
"Sharing Data Made Easy"
What do you like best about Nintex Process Platform?

Using Nintex Workflow to process data with in Sharepoint provided us more control.

What do you dislike about Nintex Process Platform?

There is not really anything to dislike. I wish we made the decision to go with Nintex sooner.

What problems is Nintex Process Platform solving and how is that benefiting you?

We are processing data quicker and have better control of it. We are saving time and money.