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Kissflow Logo
Kissflow
Streamlined Workflow Automation
4.3
(533)
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Kissflow Reviews & Product Details

Kissflow Overview
What is Kissflow?

Kissflow is known for being the first Unified Digital Workplace Platform that allows you to manage all of your work in a single place. The platform is designed to help all business users discover, create, modify, and use business applications, with each app guaranteed to be easy to use, accessible, and user-friendly. The focus is to offer something for non-technical people, ensuring that no coding or complex mapping is required.

Company OrangeScape Technologies
Year founded 2004
Company size 201-500 employees
Headquarters Chennai, Tamil Nadu, India
Social Media
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Kissflow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Kissflow Features
API Access
Analytics and Reporting
Audit Trail
Business Rules Management
Case Management
Cloud-Based Deployment
Collaboration Tools
Compliance management
Customer Support
Customizable Dashboards
Data Import/Export
Document Management
Drag and Drop Interface
Forms Management
Integration Capabilities
KPI Monitoring
Mobile Access
Notifications and Alerts
On-premise Deployment
Performance Metrics
Process Mapping
Process Modeling
Process Simulation
Real-Time Monitoring
Role-Based Permissions
Task Management
Third-party Integrations
User Access Controls
Version Control
Workflow Automation
Kissflow Media
Kissflow video thumbnail
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Kissflow Screenshots
Kissflow screenshot 1
Kissflow screenshot 2
Kissflow screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 28, 2025
Kissflow Logo
533 Kissflow Reviews
4.3 out of 5
Enterprise (> 1000 emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
MH
Matt H.
Business Systems Analyst
Share
"Oh, what a relief it is!"
What do you like best about Kissflow?

I love that everything is streamlined on the platform, and all the essentials are built in, instead of having to create them yourself. Things like sending notifications at the end of a workflow process and allowing required fields to be used, even if that field is hidden in a current form without causing an error is such a relief. KiSSFLOW uses common sense to the max, and allows the creator to focus on the necessary pieces to create an App.

What do you dislike about Kissflow?

The platform and interface could me more fluid, but it's designed to work for 95% of users. It would be nice to be able create links to house certain App types together instead of a list of all available, but it still works for the most part. It takes me less time by just showing which Apps are available for the current user when they sign in.

What problems is Kissflow solving and how is that benefiting you?

Number One is that KiSSFLOW is cloud-based, and with our company structure (core offices with many field locations) that allows ease of access that we just didn't have with our old workflow platform. Secondly, an App can be created in KiSSFLOW in about 1/3 of the time it used to take in that old platform. Because the platform is so easy to use, it was easy to transition users from our old SharePoint environment into KiSSFLOW. It also allows us to create Apps for new teams and get them in and working in no time, also.

Small Business (50 or fewer emp.)
Nov 26, 2019
 Source
Overall Rating:
5.0
GM
Grant M.
Accounts Payable Specialist
Share
"Kissflow in Accounting"
What do you like best about Kissflow?

Kissflow is an excellent process management software that allows us to efficiently enter a large volume of invoices daily and ensure that they go through the correct controls and approvals. It allows us to implement fixed assets and also various types of projects.

What do you dislike about Kissflow?

There was an issue with Kissflow where printing a check request was not working, but that has recently been resolved. It did take approximately 2 months until a resolution was implemented, though.

What problems is Kissflow solving and how is that benefiting you?

Kissflow allows us to easily receive clarifications and reassign invoices for approvals to the appropriate individuals while not restarting an entirely new check request.

Mid Market (51-1000 emp.)
Nov 15, 2019
 Source
Overall Rating:
5.0
DR
Deepa R.
Placement Trainer
Share
"Nice Cloud platform Software for Project Management "
What do you like best about Kissflow?

Kiss flow is a Software as a Service Platform very easy to customize and it has flow customization's for various tasks one can create an Enterprise resource platform using kissflow for their venture / organization based on their needs. It gets easy notification. One can create a separate group to inform people. Very friendly environment.

What do you dislike about Kissflow?

As of Kissflow is concerned most of the things are readily available only thing is the user should have common sense to customize this platform based on their needs. It is more likely like a social media tool if any user misuses it it will be known to all the other users as it gets displayed in the time line.

What problems is Kissflow solving and how is that benefiting you?

We customize everything using the kissflow platform and hence all our leave request are done using kissflow, we can respond to our heads using the platform. Does not need any programming skills to use this platform. If we are good at handling a mouse of the computer with common sense in mind then Kiss flow will do rest of the work for us with easy automation.

Mid Market (51-1000 emp.)
Oct 08, 2019
 Source
Overall Rating:
5.0
Iulian M. avatar
Iulian M.
Logistics Manager
Share
"Works great if you stick to it"
What do you like best about Kissflow?

We've tried various Project Management software and I like Kissflow cause its not trying to be everything in one. Other programs want to manage the money side of things as well (costs, contracts, etc.), where as Kissflow is just managing the task list. Its simple, its quick, and it helps our team run seamlessly from one aspect of a project to another.

What do you dislike about Kissflow?

Kissflow, despite being really useful and efficient to carry out task management is not perfect because it is a tool that has a really high learning curve so to understand each function it is necessary to take time to navigate its interface and gradually getting to know the options it offers and thus find the workflow that best suits the needs of the user.

What problems is Kissflow solving and how is that benefiting you?

I've definitely realized the benefit of a project management system! It is amazing to have tasks all in one place, be able to collaborate with people around the world, and keep everything about a client in one place. Not sure Kissflow is the right one for me, though!

Mid Market (51-1000 emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
DP
David P.
Database Analyst
Share
"The trusted digital work place"
What do you like best about Kissflow?

KiSSFLOW has helped us to easily set up several jobs that need authorization from various individuals automatically. for instance , the requests from our KiSSFLOW form embedded on our website will go straight straight to a department to be approved according to what a user answered in the form. Then the operations department makes form assessment. making workflow management a step in the park. with this great functionality on board it is a fast and cheap solution compared to what is on market at the moment.

What do you dislike about Kissflow?

Even when the work flow is bit intuitive, i find it not direct when it comes to working with form elements to collect data, and having to integrate Zapier with it is annoying in order to send emails to unregistered users.

What problems is Kissflow solving and how is that benefiting you?

workflow and task management.

Mid Market (51-1000 emp.)
Sep 15, 2019
 Source
Overall Rating:
5.0
Oliver R. avatar
Oliver R.
Business Process Manager
Share
"Excellent workflow management software. "
What do you like best about Kissflow?

It has a flexible workflow. It is highly customisable. This system helps us to track the status of activity in our service fulfillment process. I love its simplicity hence anyone can use it.

What do you dislike about Kissflow?

This system is great in its function and we love it. However, when trying to structure more complicated workflows, it does not work.

What problems is Kissflow solving and how is that benefiting you?

This software has really helped us to evaluate new sales plan. It also makes it easier to pass memo among other departments hence saving time and reduction of paperwork.

Small Business (50 or fewer emp.)
Dec 27, 2018
 Source
Overall Rating:
5.0
DG
Débora G.
Founder
Share
"sistema pratico"
What do you like best about Kissflow?

o sistema kiss flow é muito pratico pois facilita a realização das minhas atividades no dia a dia, e ajuda na organização de todas as tarefas

What do you dislike about Kissflow?

não gosto da forma que o aplicativo é limitado, não contém o campo de busca

What problems is Kissflow solving and how is that benefiting you?

otimização do tempo, mensuração de carga de trabalho por individuo e automação de tarefas.

Small Business (50 or fewer emp.)
Dec 26, 2018
 Source
Overall Rating:
5.0
PM
Patricio M.
Developer
Share
"Good experience using KissFlow."
What do you like best about Kissflow?

The good process options it have and also the administration backoffice. Easy to integrate with other applications.

What do you dislike about Kissflow?

I think some options in the backoffice are not easily seen. You have some issues and bugs in the app. In the web the UX is kind of confusing.

What problems is Kissflow solving and how is that benefiting you?

Merchants affiliations to our platform. Internal process for ops and dev departments.

Mid Market (51-1000 emp.)
Dec 26, 2018
 Source
Overall Rating:
5.0
JS
Jorge Eduardo S.
Retail Manager
Share
"Manager using Kissflow for approvals and manage vacations. "
What do you like best about Kissflow?

Much more order and control of all things you use it. Its a good thing that you receive a reminder every time you have a unfinished task, it some time could feel like annoying but at the end its importante to know you have a task to be done. There is a lot of flexibility you can have to flow approvals eaven if a task has more than one approvals and a sign in it of each participant the app is flexible and you can do it, so in this way you can have enough support or needed support of the complete flow.

What do you dislike about Kissflow?

There are some missing reports to have an easier access to the information. Mobile App is not that good. When you have an urgency and want to do something in the mobile app it would take a long long time for you to do it, some times there are thing that you could spend like 5 or 10 minutes in a computer it could take more than double if you do it in the app. Please improve it, its so important to have a functional app. Some times the app doesnt load as fast as it should and it takes a very long time to make all the approvals i have to make, i dont know if its because the page has to much information so loading is slow or if it could be improved because some tasks take a long time.

What problems is Kissflow solving and how is that benefiting you?

Vacations, a lot of control. Approvals, respect of the flow and order.

Small Business (50 or fewer emp.)
Dec 24, 2018
 Source
Overall Rating:
5.0
LK
Leila Cristina K.
Financial Advisor And Digital Marketing
Share
"Very good platform"
What do you like best about Kissflow?

The Kissflow system is very useful for our company, it automates a series of activities.

What do you dislike about Kissflow?

The mobile app is a bit limited, it does not offer the possibility of searching.

What problems is Kissflow solving and how is that benefiting you?

Organization of tasks, identification of workload per employee and other functionalities.

Mid Market (51-1000 emp.)
Dec 22, 2018
 Source
Overall Rating:
5.0
SG
Syed G.
It Administrator
Share
"KiSSFLOW is Excellent"
What do you like best about Kissflow?

The Process of KiSSFLOW is Excellent, Create Own Apps & design own forms, Workflow, Permissions, Approvals, & etc.

What do you dislike about Kissflow?

Nothing, Sometimes Prints will be not good, after refreshing it's printing good normal.

What problems is Kissflow solving and how is that benefiting you?

Approvals for Check / Cash request & Travel Funds, we finished paper work & enjoying KiSSFLOW Online Approval

Enterprise (> 1000 emp.)
Dec 22, 2018
 Source
Overall Rating:
5.0
AC
Annabelle C.
Hr Analyst
Share
"Excellent! "
What do you like best about Kissflow?

I really love KissFlow as it really helps on improving process into a paper less way of approval. Being one of the admin of KissFlow , it helps me on enhancing my skills on creativity and programming by designing forms and workflows of processes. Giving me the opportunity to collaborate with different teams and gives me better understanding on other processes. This is one of the best online tool that makes processes simple and smart. Online approval helps saves time, paperless and can be accessible anywhere. It can easily generate reports and helps on achieving timelines. Five stars for the KissFlow developer! Hoping for more improvements and updates on the program....

What do you dislike about Kissflow?

It's when I encountered a network error and wasn't be able to fixed some issues in my workflow. And sometimes the list that I am using in a form design gets changed because someone's modified it and the workflow of the process gets interrupted due to that changes. Is there a way that it couldn't be accessed by anyone except the one who created it?

What problems is Kissflow solving and how is that benefiting you?

Converting manual approval into online and paperless form. Saves time and money for the cost of paper. It helps on achieving timelines.

Mid Market (51-1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
Ashfaq A. avatar
Ashfaq A.
Manager
Share
"Awesome Workflow App"
What do you like best about Kissflow?

Everything can be done within minutes, new apps creation are easily accessed & report generations are perfect as expected. Have created nearly 12 Apps most of it created within 1 days with setting up all the process flow management.

What do you dislike about Kissflow?

Clarifications are not reflecting in reports, hence some of the reports are misguided due to this. If the same is being recorded in Reports or the Business step changes to clarification member, Then it would be of much easy access.

What problems is Kissflow solving and how is that benefiting you?

Repairs, Return, Online & store process, supply chain process flows. Packing Material Request & region wise separate process.

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
JQ
Jonathan Q.
Founder
Share
"Amazing Tool "
What do you like best about Kissflow?

Kissflow is one of the best apps that I ever used!

What do you dislike about Kissflow?

I think I didn’t find anything that I dislike about it.

What problems is Kissflow solving and how is that benefiting you?

Easy management of accounts and reaching goals.

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
HR
Hector R.
Business Owner
Share
"KISS it!"
What do you like best about Kissflow?

Although you can create applications with little or no code, Kissflow allows you to enhance your fields and workflows with custom code. This makes the product a A+. Very few platform offered this feature. With Kissflow, you have the best of both worlds.

What do you dislike about Kissflow?

I wish the mobile app offers the ability to work on tasks offline.

What problems is Kissflow solving and how is that benefiting you?

We view Kissflow as a "hand holding" tool to ensure that our processes are followed by the entire team. As a small business owner managing multiple stores, KISSFLOW allowed me to have more productive meetings with my managers and focus my time and energy on the real issues at hand. Although our processes and tools were there before, we simply did not have a platform to "glue" things together. Best of all, the visibility offer via it's platform and reporting of all tasks at hand is second to none.

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
JG
Jean G.
Ba
Share
"Review"
What do you like best about Kissflow?

The UI experience is a useful tool for all in the company, The users can find and read all the information without problems. Another important aspect is the API that Kissflow has, It feature have permitted to our company integrate and automate some process using different tools as zapier and mailchimp. Now the company receives and admin all the admissions process using Kissflow. The interactions with different areas inside the company have been possible using Kissflow.

What do you dislike about Kissflow?

We are very happy with the product. I would like to integrate Kissflow with our customer manager Intercom. Have the entire information synchronize could be useful.

What problems is Kissflow solving and how is that benefiting you?

All the process automation inside the company. We are looking automate everything and Kissflow takes an important part in this goal

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
BZ
Brian Z.
Director Of Information Technology
Share
"A simple but powerfull Workflow Solution"
What do you like best about Kissflow?

Workflows are incredibly easy to build and deploy and continued workflow maintenance and development is well thought out, as well. I think the card/flowchart design method works really well for this sort of development and is very approachable for the non-developer.

What do you dislike about Kissflow?

As a programmer I would have liked to have seen some more advanced options for actions but, honestly, I am reaching for something to criticize. The webbhooks and API probably give you all of the advanced functionality that is needed.

What problems is Kissflow solving and how is that benefiting you?

We used Kissflow to replace a workflow engine that was included as part of our ERP system but that was not very flexible or user friendly.

Enterprise (> 1000 emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
GA
Gasana A.
Project Specialist
Share
"Amazing workflow tool!"
What do you like best about Kissflow?

KissFlow is capable of simplifying complex processes to make them easier for follow ups and analysis. it has rich fields but above all I like email notifications and public forms.

What do you dislike about Kissflow?

I dislike the account administration system. how one account may have many super admins with the same access to the system and how you can separate users according to the process. also one more thing is how I can't forward one process to another account without losing any data.

What problems is Kissflow solving and how is that benefiting you?

- Taking disciplinary actions against an employee who have violated policies - Receiving claims from clients and staff from the field - Reconciling data - Requests -etc

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
JF
Jorge F.
Operations Consultant
Share
"Workflow done right!"
What do you like best about Kissflow?

Support staff is incredible. Always available to assist and they even follow up afterwards to make sure your workflow is as you intend it to work.

What do you dislike about Kissflow?

It would be helpful to first time users if they had a manual or video explaining the logic behind the software system so it would be easier to figure out how to best maximize your workflow.

What problems is Kissflow solving and how is that benefiting you?

We are solving product research and manufacturing processes.

Small Business (50 or fewer emp.)
Dec 21, 2018
 Source
Overall Rating:
5.0
MB
Manuel B.
Sr.
Share
"Excellent software, great support"
What do you like best about Kissflow?

Fast and very satisfactory experience in implementing my flows in this software

What do you dislike about Kissflow?

a few customizations were not possible, but

What problems is Kissflow solving and how is that benefiting you?

Some customizations were not possible but were easily circumvented

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