Proof Pulse Reviews: 4.5/5 — Highly Rated

Proof is a must-have for any ecommerce website, but not only. It works great with any kind of website, and the integration of the tool into any website is very simple and easy, anyone can do it.

There are only two things I don't like about Proof. First of all, it's the inability to remove the Proof branding. At least for the 'Pro' plan. Another thing that I don't like about Proof is the steep price. At $79/month, it's quite high for someone just starting.

I have seen some progress on my conversion rates on the websites that I've installed Proof, but I don't know for certain it's all because of Proof. I use Proof for my clients' websites, and it has helped me tremendously, overall.

I like that their customer support team is responsive and even though we had some issues getting everything set up right, overall the product has helped us get more interest in our product as far as we can tell

Some of the dashboard is a bit limited and you have to set it up properly from the beginning. Wish there was an "onboarding"

Lead Gen, Social Proof

Proof lowers the feeling of risk for all of your visitors. This makes it more likely for them to take a chance on you.

I cant see which pages proof is on so i cant get my amount of sessions lowered deeming this almost impossible for me to use. So if you want to use it on lots of pages make sure you document it because proof wont be able to help if you dont.

Showing more fomo

There are several ways to customize the tool and also a way to A/B test the results.

We can't seem to generate a consistent, positive ROI in our A/B testing, so I'm not certain it's worth it unless we can show better performance.

We're trying to increase the conversion rate on our website. We have occasionally seen a minor increase, but not sure if it's worth it.

Onboardigng was decent They offer a 72-hour refund for charges if it's an oversight, but this doesn't address the gaps in their free trial practices

The way they run their free trial - charges after expiry, payment notfications, cancellation process. Customer support isn't that great. I had signed up for a free trial in August. However, after exploring the tool I didn’t find it to be the right fit for what we needed at the time. So I put it on a back burner. Like any other SaaS product, they sent across a set of nurturing emails to get me to convert. The last of which was a reminder that it was the last day of my trial. Since there was no mention of being charged once the trial lapse, I didn't do anything. A little more than a month later I find out I have been charged twice -- Aug/ Sep, 129$ each time. #1 Their email which says (Subject line: "Your free trial is going… going…") only talks about the trial expiring and not the charge that will be applied to the account. #2 I did not receive any notification informing me of the expected payment deduction. This is standard practice for any susbscription service. #3 Even after the payment was deducted for August, I did not receive any invoice or confirmation of the payment being deducted. Had I received this, I would have been able to ask for a correction/ refund right there. #4 During my trial period, their follow-up emails were quick to spot the pixel code wasn't implemented and get me to do so. But after charging my account, there was little or no regard to check in on why I was paying charges for the highest subscription plan when the pixel code was still not implemented. They cancelled my account but just refunded the fees for September since it was within their 72-hour refund period.

I never moved past the free trial, so can't comment

I liked the concept and idea how being able to gather proof of purchase

I didn't like service of the representatives. I joined proof and did not have luck installing the pixel on my website. I then PAID someone else to do this service. It still did not work. I reached out to customer service to schedule a call for support. I woman named Megan said she did not have any availability until the following week. I then received an email from Ryan offering to take the call since Megan was not available and then Ryan decided he would not take the call either. I was not disappointed that there was no availability that week but asked on numerous occasions if they would be willing to schedule a call and they would not do it. It was a waste of my time and money. I am disappointed they don't value their customers enough to help with technical issues. I do NOT recommend

Proof did not work. No one from the customer service team seemed to care.