Respond.io Reviews & Product Details

Easy to use, many features, contact, metrics and group configurations for all the team. The user interface is clear; chats have many options to keep track of customers. Tech support is responsive and always ready to attend.

Sometimes, problems or maintenance tasks are long and don't allow the team to continue with work, but this is rare. We used to have problems with 360dialog API but got resolved in a few days.

Respond.io makes repetitive tasks faster and more efficient. You can add images, documents and files in a library available for all the users. The software can handle a lot of conversations at the same time.

It is super easy to use, and overall the experience is just what me and my company needed. We can integrate all our solutions and contact form multiple inputs. We represent several companies and respond.io gives us the flexibility to be able to use the same personel to respond to several chanels of several clients.

In reallity, I do not have anything I really dislike. Maybe the only problem is that I can not send whatsapp template messages with images or video, nevertheless the good things are much better than the bad ones.

The ability to have all my team answering and having a relationship with our clients within all the different platforms, it is priceless!!! It is easy also to have a stream-lined conversation with our clients no matter how they contact us. We use a lot the flows and respond as a CRM too.

Respond io is a cloud - based solution on where the data is safe. I really love it, it serves as a means of communication on where most businesses can send their messages and files in a safe way. It is a new face of interaction.

None. It is a truly amazing platform, especially for those businesses out there. If you wanted you data or any confidential matter to become safe, Respond io is the best platform to use. I strongly recommend this application.

When you're in a business Respond io is the best for direct communication with your clients. It provides help desk support to their clients who use the software. It's actually help me communicating with my customer without minding about unecessary loss of data and in a secure way.

speed and multi-language support. Bernardo was amazing

indeed, there is nothing to talk negatively

consolidate all our communication channels with clients

It´s really simple to set up, and the snooze button helps me track my customers and agenda, is the easiest way than any other software I've tried. Fast to set up and easy to use.

It needs the option to change the status on WhatsApp.

Englobes all the communications with new and existing customers in one solution.

The ability to organize everything, from A to Z.

That does not have the ability to predict responses with AI

I can track all my employees' conversations with customers in one place

The best about the respond io is the solution they have develoed for bulk communication with the clients. Is also easy to use.

no dislikes so far. enjoying using it. very user friendly

communication with client

Me gusta que podemos tener todas las cuentas en un mismo lugar y podemos asignarlas a los vendedores para que ningún mensaje se escape.

El tiempo de aprobación de algunos textos rápidos, entiendo que tiene que ver con meta pero ese tiempo que se pierde esperando es valioso.

Mantener ubicados todos los mensajes de todos los clientes , sin que se scape ninguno.

I love that it is very agile and we can use it all in my team.

So far I did not find anything that I disliked, every day he surprises me with updates

Effective and secure communication with potential clients of the company and current clients

In addition to the good service and quick answers (if there ever is a problem), it is a good extension of our customer service team to give our customers the best experiences.

we have no bad experiences so far with repson.io. reliable and pleasant party to work with.

We take our customer experience and that of our users to the next level here.