Yes, Respond.io offers a free plan with core features at no cost. Paid plans are available when you need additional capacity, advanced features, or team collaboration. See the pricing section on this page for a full breakdown of each plan.

Is there a free trial for Respond.io?

Yes, Respond.io offers a free trial so you can evaluate the product before committing to a paid plan. Trials typically include access to the full feature set for a limited time and do not require payment details to start.

Does Respond.io provide an API?

Yes, Respond.io provides a developer API that lets you integrate it with other systems, automate workflows, and build custom connections. API documentation and access details are available directly from the vendor.

How much is Respond.io?

Respond.io pricing ranges from $99.00 to $299.00/month. See the full plan breakdown, per-seat costs, annual discounts, and what's included in each tier on the Respond.io pricing page.

Respond.io

Turn Conversations into Business Results

4.8

( 152 )

by respond.io

Claimed:

This profile is managed by the product vendor.

Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology

Respond.io Reviews: 4.8/5 — Highly Rated

Respond.io Overview

What is Respond.io?

Respond.io is AI-powered conversational management software. Features include a shared inbox (WhatsApp, Facebook Messenger, Instagram, Telegram, etc), advanced workflow automations, broadcast and supervisor dashboard analytics. It's highly customizable and handles high volume messages.

Company	respond.io
Year founded	2017
Company size	Myself Only employees
Headquarters	Kuala Lumpur, Malaysia
Social Media	Linkedin Twitter

Respond.io Categories on Findstack

Social Customer Service Software

SMS Marketing Software

Help Desk Software

Conversational Support Software

Respond.io

Product Details Pricing Features Media

Pricing not provided by vendor

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5.0

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What Respond.io is best for?

What are the best alternatives to Respond.io?

What are the pros and cons of Respond.io?

Respond.io Product Details

Capabilities	API
Segment	Small Business Mid Market Enterprise
Deployment	Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support	24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training	Documentation
Languages	English

Respond.io Pricing

See all 3 Respond.io Pricing Plans

Respond.io Features

A/B Testing

API Access

Audit Trail

Automated Workflows

Batch Processing

Cloud-Based Deployment

Compliance management

Content Management

Customer Feedback Collection

Customer Segmentation

Data Security

Digital Signatures

Document Generation

Drag and Drop Interface

Email Management

Integration Capabilities

Interactive Documents

Mobile Access

Multi-Channel Delivery

Multilingual Support

Notifications and Alerts

On-premise Deployment

Personalization

Print Management

Real-Time Analytics

SMS Management

Social Media Integration

Template Management

User Permissions

Version Control

Respond.io Media

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Last updated: May 15, 2026

152 Respond.io Reviews

4.8 out of 5

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Small Business (50 or fewer emp.)

Mar 21, 2023

Reviewer Source

Overall Rating:

3.0

Jorge Y.

Founder

"Chat con varias opciones pero pesado"

What do you like best about Respond.io?

El flujo de chat es muy util como el poder asignar autorespuestas segun los usuarios que se puedan designar , segmentar la atencion al cliente como la de soporte tecnico tambien es muy ideneo

What do you dislike about Respond.io?

El no poder asignar funciones como establecer usuario de atencion por dia

What problems is Respond.io solving and how is that benefiting you?

Resuelve el problema de otros chat que genera una atencion mas personalizada e idonea lo cual genera una mejor conversacion con los clientes

Small Business (50 or fewer emp.)

Aug 19, 2021

Reviewer Source

Overall Rating:

2.0

Amit A.

Co Founder

"Not wo"

What do you like best about Respond.io?

The ease of adding a channel and the ability to receive all incoming messages from multiple channels in a single platform. Also the support service is very fast and effective

What do you dislike about Respond.io?

Currently there is no notifications on events if I am online. Their support service said it will be updated until the end of August 21.

What problems is Respond.io solving and how is that benefiting you?

solution to incoming messages for my business. We needed as a team to communicate with our clients in a single platform.

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