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Retool Reviews & Product Details
Retool is a low-code platform that allows users to seamlessly build internal tools in a short period of time. Users can create and customize tools using a drag-and-drop building platform that makes use of visual blocks that can be easily connected to their database.
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Retool with other popular tools in the same category.
Integrating databases is quick and straightforward. Additionally, the UI builder is intuitive and contains tons of custom settings for each component, reducing the amount of work the Retool developer must put in to achieve a working product.
Debugging issues in Retool scripts is not straightforward and requires more steps than typical front-end debugging via browser tools. Also, the developer needs to put in work to get asynchronous request handling working.
Our company is using Retool to quickly and efficiently build out internal tools. The speed at which tools are implemented with Retool versus creating tools using Django's internal framework gives back time to developers to work on other initiatives.
Easy to use UI and stacking UI components
The editor can be a bit slow, it can take up to few gigs of ram (only the editor tab)
Building internal administration tool
Being able to deploy it inside of our own cluster has been great, and it's easy and quick to create apps that help internal business processes. We actually really, really like the core product offering.
We have only 5 users that need to use the tool, but importantly we want 4 of them to just be able to view apps we've created, not edit them. This becomes really important because we are in a data-regulated industry and so we don't want them to be able to have edit/unrestricted read access to our production database, which is what allowing them to edit apps would essentially be. To accomplish this seemingly simple ask (we're not looking for advanced permission groups - literally just a way to prevent unrestricted database access) - we were quoted many, many tens of thousands of dollars on their enterprise plan. I found this insulting and really quite stunning that such an important product requirement is an "enterprise" usecase.
An internal dashboard to help manage customer accounts.
Can make very simple apps work. Customer service is good.
(Been using Retool for a year) Extermely buggy: I have often waisted hours of my time trying to figure out why something does not work only to realise it is an issue on Retools side. Usually find a new bug a few times a week. Almost every new version they release breaks something in our system. Extermely slow: Developing anything larger than a small app is painful. The developer UI becomes slow and unresponsive, often crashing on a new macbook. The live apps are also very slow. Limited features: No native support for webhooks, queries are limited to 2 minutes. As a result, it is painful to develop event driven apps using external APIs.
Prototyping (very limited)
we favored them during the sales pitch but no actual delivery was made
The vendor was the worst we've had in our company. They coerced us into signing a massive contract which we didn't require. Their performance was abysmal and their support is horrendous."
difficult, not user-friendly, poor speed, not a low-code platform; requires significant investment from your best developers to function optimally. Thus, it is illogical to purchase this platform.
The tool itself is okay, nothing special but the email marketing is so aggressive.
Email marketing. I received probably 40 emails and I'm not even exaggerating.
Nocode for dashboards.