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Retool
4.6
(186)
1 deal available  | Redeemed by 24 software buyers
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Retool Reviews & Product Details

Retool Overview
What is Retool?

Retool is a low-code platform that allows users to seamlessly build internal tools in a short period of time. Users can create and customize tools using a drag-and-drop building platform that makes use of visual blocks that can be easily connected to their database.

Company Retool
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Retool Categories on Findstack
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What Retool is best for?
How does Retool compare to Zoho Creator?
What are the pros and cons of Retool?
Retool Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Retool Pricing
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Retool Features
API Management
Automated Testing
Business Logic Automation
Cloud Integration
Community and Support
Cross-platform Compatibility
Custom Code Support
Customizable UI Components
Data Integration
Data Visualization
Database Management
Deployment Automation
Drag and Drop Interface
Event-Driven Actions
Form Builder
Mobile App Development
Multi-Platform Support
Multi-language Support
Pre-built Templates
Real-time Collaboration
Reporting and Analytics
Responsive Design
Role-Based Access Control
Scalability
Security Features
Third-party Integrations
User Authentication
Version Control
Visual Workflow Builder
Workflow Automation
Retool Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 09, 2024
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186 Retool Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Jan 07, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing time saver for building internal tools"
What do you like best about Retool?

Very seamless and intuitive to use. Drag and drop is super intuitive, and connecting supported databases is seamless. Also very satisfied with the prebuilt components.

What do you dislike about Retool?

Not enough database integrations was one problem. We wanted to spin up elastic search, but ended up going with another DB instead because of lack of support.

What problems is Retool solving and how is that benefiting you?

All kinds of internal tools, from managing databases to summarizing and visualizing internal documentation

Small Business (50 or fewer emp.)
Nov 08, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"The no-code tool that goes beyond internal apps"
What do you like best about Retool?

They have a vision that goes beyond just building internal apps, and that proves to be very useful. You also want to be able to quickly pull together some marketing or sales tool, or want to collaborate with partners. That's where most no-code tools fail and retool does not. Next to that, the functionality covered by ready-made scripts or no code features is larger than most tools offer.

What do you dislike about Retool?

Their starting point that 1 tool = 1 page can be circumvented, but it's better if that design concept would be a bit more flexible.

What problems is Retool solving and how is that benefiting you?

To build a finished tool without help of developers and in fast iterations.

Mid Market (51-1000 emp.)
Oct 02, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Surreal experience, hassle free integration, very intuitive, easy to implement SQL and Elasticsearch"
What do you like best about Retool?

It is very easy to use, debugging is easy, multiple components support, easy to implement SQL and Elasticsearch

What do you dislike about Retool?

Sometimes changes made are not saved immediately, and no multiple simultaneous collaboration supported

What problems is Retool solving and how is that benefiting you?

No need to write Front end code, easy to integrate SQL, Elastisearch and MongoDB

Mid Market (51-1000 emp.)
May 24, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Helpful all in one"
What do you like best about Retool?

Retool combines a lot of backend areas into one resource to easily get to the information I need while clicking through sections of a single website as opposed to going between a bunch of tabs.

What do you dislike about Retool?

I wish it included more features but that may be something that is actually due to my company not having built certain things out to sync up.

What problems is Retool solving and how is that benefiting you?

Combined multiple sections into one dashboard

Small Business (50 or fewer emp.)
Jan 05, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Code-less Internal Dashboards"
What do you like best about Retool?

Retool makes it easy for users to quickly prototype and iterate on tools, and the wide range of integrations with other software and services (such as databases, rest APIs) etc. makes it very easy to use. Love that you can load OpenAPI definitions and they just work

What do you dislike about Retool?

Would be nice to be able to export a retool app into a native software package, or to have some buttons to deploy code on our own infrastructure without needing to roll out the full on prem solution

What problems is Retool solving and how is that benefiting you?

Building internal / support dashboards that would normally require full tech stacks and UI kits to achieve the same thing. Has saved us a lot of time when shipping in house solutions.

Mid Market (51-1000 emp.)
Mar 03, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good tool/app"
What do you like best about Retool?

Easy to find the account and the transaction in question by having the download button available.

What do you dislike about Retool?

None so far. The feedback is that I hope that Retool would like to have additional options in locating an account like CH first last name, email address, phone number, etc.

What problems is Retool solving and how is that benefiting you?

None at this time.

Small Business (50 or fewer emp.)
Nov 18, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Amazing tool to get dashboards up and running!"
What do you like best about Retool?

Retool helps my team get multiple dashboards up and running with exceptional pace. This enables us to ensure that all ops and CS dashboards do not require additional development effort and can leverage the drag and drop interface by retool.

What do you dislike about Retool?

There are a few things which, by design, are required to restart the application/limit retool's capability. For instance, the REST APIs, by default, can't have more than 120 seconds timeouts. Or, the REST API also does not support pagination in it's implementation.

What problems is Retool solving and how is that benefiting you?

We are creating multiple dashboards for our ops teams, and also creating multiple CS dashboards to expedite customer queries with pace. This makes sure that we don't spend engineering bandwidth to a large extent to provision these use cases.

Small Business (50 or fewer emp.)
Nov 11, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Retool is clutch for any startup trying to build as quickly as possible"
What do you like best about Retool?

Best part of Retool is how easily anyone (technical or non-technical) can build custom internal tools in a visual dashboard.

What do you dislike about Retool?

While the onboarding tutorial is great (and I routinely get emails from them about demo sessions) I think they need to revamp some of their examples/templates to convince other nontechnical founders why it's better than paying for pre-built tools.

What problems is Retool solving and how is that benefiting you?

I'm using Retool to give my new hires the ability to make their own tools to automate a lot of the backoffice/administrative tasks that I did on my own without pulling our designer away from their primary focus.

Mid Market (51-1000 emp.)
Oct 26, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"The Tool Meets &n Exceeds My Expectations!"
What do you like best about Retool?

The amount of customization and features are great for our needs.

What do you dislike about Retool?

Nothing immediately comes to mind as I'm not the most advanced user.

What problems is Retool solving and how is that benefiting you?

I use Retool to help create our software product demo instances; it's beneficial for my work and customers.

Small Business (50 or fewer emp.)
Oct 24, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"No-brainer tool for building operations and admin tooling"
What do you like best about Retool?

Very easy to create interfaces and sync data. Simple to create robust applications that are easy to use by internal stakeholders.

What do you dislike about Retool?

Data loading can take a long time if your app is not built correctly (with pagination, etc.). Definitely needs more guidance around how to optimize apps.

What problems is Retool solving and how is that benefiting you?

We used Retool to build out interfaces for our admin tooling. We have several components of our platform we need to manage, including users, brands, products, etc. and we manage the data and day-to-day work with Retool apps. It has saved us significant development time as well.

Small Business (50 or fewer emp.)
Oct 08, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Simple and polished"
What do you like best about Retool?

Simple to build complex apps, with helpful autocomplete for difficult parts

What do you dislike about Retool?

Documentation could be better and finding some complex things like state not obvious

What problems is Retool solving and how is that benefiting you?

Great for prototyping new tools, and providing simple access to databases - helps save tedious sql writing

Mid Market (51-1000 emp.)
Apr 02, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Effective and Time Saving Tool"
What do you like best about Retool?

Its little tricky to learn in the begining but once learnt its easy and time saving , utilities are helpful and simplifies day to day job

What do you dislike about Retool?

nothing as of now from QA/Tester perspective it's effective and very much useful.

What problems is Retool solving and how is that benefiting you?

Seggregating and representing the data into different dashboards that we have configured and easy to check and use in our verification and validation of several test cases which would easily by pass the database access and query that in turn saves time especially people from remote and co-located areas who needs VPN etc. Excellent Utility.

Small Business (50 or fewer emp.)
Jan 09, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Boost your team with internal tools"
What do you like best about Retool?

Almost no-code data integration and UI creation help quickly get to work rather than getting sucked into creating internal tools.

What do you dislike about Retool?

Integration with JSON format databases like MongoDB could be better to help provide easier nested lookup based on document id references. Other than that, it provides comprehensive integration capabilities and robust UI layouts to use.

What problems is Retool solving and how is that benefiting you?

Managing users on our platform, managing user's internal properties like free credits, access restrictions, and even publishing and managing content on CMS has become user friendly with Retool.

Small Business (50 or fewer emp.)
Jan 08, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good experience all along"
What do you like best about Retool?

The agility to create new solutions via a varierty of tools to different problems.

What do you dislike about Retool?

The fact that it only allows me to save one password, when for safety pourpuses our programs use different ones.

What problems is Retool solving and how is that benefiting you?

The agility to have an almost inmediate response to give to our customers.

Mid Market (51-1000 emp.)
Mar 31, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Retool helps us speeding up building internal tools and demos"
What do you like best about Retool?

Easy to get started, rich set of widgets to start. Support a variety of databases. (Postgres, MySQL, TiDB, etc)

What do you dislike about Retool?

I like it in general. Not too many complaints.

What problems is Retool solving and how is that benefiting you?

Time to build the tool.

Small Business (50 or fewer emp.)
Sep 26, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A little intimidating at first but impressed with development speed"
What do you like best about Retool?

Was able to create an admin interface very fast. Developer friendly.

What do you dislike about Retool?

Didn't find a clear documentation on how to achieve certain things (filtering some data before sending it to server, the possibility to use lodash in js expressions) - resorted to google search to find that out.

What problems is Retool solving and how is that benefiting you?

Build internal company tools without code.

Small Business (50 or fewer emp.)
Apr 19, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy and useful"
What do you like best about Retool?

It is very intuitive, you don't need too much programming knowledge to build dashboards.

What do you dislike about Retool?

Sometimes it is hard to find what you are looking for. The screen gets too crowded, I believe there should be a better way to organize things.

What problems is Retool solving and how is that benefiting you?

We use it for ticket management and to analyze ticket submissions. Also, we use different dashboards to see who is available in our app.

Mid Market (51-1000 emp.)
Nov 16, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A great tool to build tools"
What do you like best about Retool?

Retool makes it super easy to create internal tools, database & API interactions very easy.

What do you dislike about Retool?

At this time, there is nothing I dislike about Retool.

What problems is Retool solving and how is that benefiting you?

We use Retool as a database query tool. It's super easy to grant access with SSO.

Mid Market (51-1000 emp.)
Nov 09, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great tool for account management"
What do you like best about Retool?

User-friendly, easy to search multiple fields

What do you dislike about Retool?

Nothing in particular. Maybe more visibility into usage.

What problems is Retool solving and how is that benefiting you?

It is being able to have visibility into customers' usage with our products.

Mid Market (51-1000 emp.)
Jul 19, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Mindblowing, but sometimes quirky"
What do you like best about Retool?

How easy it is to put together interactive interfaces, as well as the straightforward implementation of custom features.

What do you dislike about Retool?

Personally, I found it hard to control the flow of data and how reactions to changes, especially queries, behave

What problems is Retool solving and how is that benefiting you?

Creating dashboards for internal use, to have data available at a glance.