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Retool Reviews: 4.6/5 — Highly Rated
Retool is a low-code platform that allows users to seamlessly build internal tools in a short period of time. Users can create and customize tools using a drag-and-drop building platform that makes use of visual blocks that can be easily connected to their database.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Retool with other popular tools in the same category.
It is very easy to use, debugging is easy, multiple components support, easy to implement SQL and Elasticsearch
Sometimes changes made are not saved immediately, and no multiple simultaneous collaboration supported
No need to write Front end code, easy to integrate SQL, Elastisearch and MongoDB
Easy integrations wherever required. Easy workflow building across all integrations! Love it
Um, it's tough but I'd say it can improve on the UI. While the UX is already great. UI could add to the feel good factor.
Tech integrations made easier with retool. Benefits me with improving operational efficiency.
it is a good sorting software of some data and data that is duplicate. it is built in a way that it is linked to different catalogs and this makes it easy to find data and it has a large storage capacity.
it is slow and fequently times out the session and this makes it boring. for a first time user, it is not easy to use as it it is a bit complicated, so I can say flexibility and functionality is kinda a problem.
issues of finding POS codes, UUID of products we are selling and knowing thei status are being addresses by retool. issues of intergartion have been adresses by retool as such also serving time in data capturing and organization.
Retool combines a lot of backend areas into one resource to easily get to the information I need while clicking through sections of a single website as opposed to going between a bunch of tabs.
I wish it included more features but that may be something that is actually due to my company not having built certain things out to sync up.
Combined multiple sections into one dashboard
I like that it easily displays real-time data from a connected database. It seems very intuitive so far and has really sped up my workflow. I have little experience with other no-code tools, but for dashboards and visualisations, this one does the job
If you do not have some prior technical knowledge, you will struggle. It is a big step up from Zapier and Data Studio. You'll need a dev team to create the integrations.
We wanted to have custom dashboards that displayed real-time data for unique teams and users. We had a system in place where the data analyst was the bottleneck, retool has resolved this issue.
Retool makes it easy for users to quickly prototype and iterate on tools, and the wide range of integrations with other software and services (such as databases, rest APIs) etc. makes it very easy to use. Love that you can load OpenAPI definitions and they just work
Would be nice to be able to export a retool app into a native software package, or to have some buttons to deploy code on our own infrastructure without needing to roll out the full on prem solution
Building internal / support dashboards that would normally require full tech stacks and UI kits to achieve the same thing. Has saved us a lot of time when shipping in house solutions.
Customisation and UI components, JSON query, API query.
Integrating js would be a little complex. It takes some to get hold of the tool. Please include more examples in the Doc
Enhance to improve the MIS reports
It has speeded up the development of some internal webapps for the digitization of even complex procedures Retool is a dashboard for the development of crud internal apps, it uses many sources including db, google sheet and more it is quite intuitive but it is equipped with a help done well and a good community
I didn't like the ability to have single page webapps not linked together in different screens
It solves crud app development quickly and with a nice UIX
The developere experience is clean and simple. It is difficult to do things that will break unexpectedly. Powerful yet intuitive. Nice. It's the future.
It's slow at times, and it's difficult to make faster. There have been some major bugs, and the stability and consistency of the feature set isn't quite where it needs to be.
Building internal tools, and helping launch external ventures. Benefits are the time to launch, the easy upskilling and intuitiveness. Most all relevant options are presented at the right times, in the right way.
We are able to build tools for our internal teams quickly. We save numerous amount of engineering hours because of retool as we save the work to build out the UX.
Retool is not cheap if users are not using the tool for their day-to-day work. Retool app that uses REST endpoint does not allow anonymous users to use the app. That is inconvenient and not cost effective for some of our apps.
Save engineering hours in building internal tools
The tool is sued to create UI dashboards which can be linked to your website through API. The best part is that we can always customize it based on our needs. We used it for KYC dashboards.
It is linked to Google Sheets as a backend support sheet which is good for cloud options but is not well for large databases. This makes the tool very slow at times.
Retool has solved real-time issues related to KYC flows for us. There have been cases where retool has been far better compared to the Native CRM that we possess.
Retool made building ui & internal tools easy, lot of time saving.
Recently i faced some issue with sending form data
I build some quick ui connecting with apis & build internal tools
It has all the components needed to create a UI, both basic and advanced stuff. Also lots of customization options for each of these components.
Exporting apps as static files and directly hosting them on our own
We can develop UIs much faster. We spend less time on developing UIs and more time on more features or more projects.
There are a variety of data sources that can be used to integrate with the app. There are lots of visuals available that can be configured easily. Moreover, you can install this tool on your choice of Cloud.
It would be good if we can ad some programming components as well. Like a Python script.
We are reading data from one data source, editing it on the UI & then saving it into target DB.
The ability to quickly standup mini-apps to help our internal staff operate more efficiently. With Technical resources at a premium, the ability for a product manager to stand up to these apps has saved us money and time across the board.
Sometimes we are limited due to the in-bowser memory. Running some processes in bulk crashes the system so either it needs to be divided up into smaller runs or run through another application.
We solve internal support problems and configuration. Allowing Retool to house apps to allow our staff to get to the information that may not have a UI wrapped around it or the ability to join multiple data sources together is key.
The diversity of drag and drop components and configurations offered for each covers almost all use cases.
Sometimes it's hard to achieve the desired visual layout with the mouse, but the keyboard backup for precise positioning is helpful.
Internal tools for a non-technical media publishing team. No direct access to the database is needed. No separate web app codebase or server management.
Easy to find the account and the transaction in question by having the download button available.
None so far. The feedback is that I hope that Retool would like to have additional options in locating an account like CH first last name, email address, phone number, etc.
None at this time.
I like using Retool to build UIs based on data from our database.
Thus far, it hasn't been easy for me to utilize the rest endpoint that relies on pagination. Maybe I need to watch some tutorials or something, but I haven't figured it out yet.
We had a problem where we needed to show non-developers a quick snapshot of our database. There are other tools other than Retool that allow this, but they don't have the option to also call APIs.
Retool helps my team get multiple dashboards up and running with exceptional pace. This enables us to ensure that all ops and CS dashboards do not require additional development effort and can leverage the drag and drop interface by retool.
There are a few things which, by design, are required to restart the application/limit retool's capability. For instance, the REST APIs, by default, can't have more than 120 seconds timeouts. Or, the REST API also does not support pagination in it's implementation.
We are creating multiple dashboards for our ops teams, and also creating multiple CS dashboards to expedite customer queries with pace. This makes sure that we don't spend engineering bandwidth to a large extent to provision these use cases.
Best part of Retool is how easily anyone (technical or non-technical) can build custom internal tools in a visual dashboard.
While the onboarding tutorial is great (and I routinely get emails from them about demo sessions) I think they need to revamp some of their examples/templates to convince other nontechnical founders why it's better than paying for pre-built tools.
I'm using Retool to give my new hires the ability to make their own tools to automate a lot of the backoffice/administrative tasks that I did on my own without pulling our designer away from their primary focus.
The amount of customization and features are great for our needs.
Nothing immediately comes to mind as I'm not the most advanced user.
I use Retool to help create our software product demo instances; it's beneficial for my work and customers.
Very easy to create interfaces and sync data. Simple to create robust applications that are easy to use by internal stakeholders.
Data loading can take a long time if your app is not built correctly (with pagination, etc.). Definitely needs more guidance around how to optimize apps.
We used Retool to build out interfaces for our admin tooling. We have several components of our platform we need to manage, including users, brands, products, etc. and we manage the data and day-to-day work with Retool apps. It has saved us significant development time as well.
Response time - this is the best thing that I like about retool. The way it executed any program is commendable.
Refresh time. If you're in hurry then it's your bad luck. It teaches you how to be patient with business tools.
Creating multiple user segments, creating coupons, dashboards, creating collections, and many more. Taking daily business to new heights.
I love how easy it is role out simple apps with minimal work. I also love how quickly they make updates to the software.
Limitations when building more complex applications, also documentation sometimes lags behind features that are released
Created a simple custom CRM to managed customers and the maintenance of their equipment. Saves me many many house of development time
Simple to build complex apps, with helpful autocomplete for difficult parts
Documentation could be better and finding some complex things like state not obvious
Great for prototyping new tools, and providing simple access to databases - helps save tedious sql writing
Excellent, user-friendly tool. A+ support.
Tough to get layouts to look just right.
We are developing in-house tools that were previously outsourced to external developers. We've made great strides in being more flexible with our stakeholder requirements, improved functionality, and cost savings!
An excellent way to build internal tooling that's helped us get projects going very quickly. Semi-technical users can easily put together apps with data from multiple sources (e.g., PostgreSQL DBs and APIs).
The tool's performance eventually becomes an issue with lots of users, and we've had the odd memory leak. It takes a minimal amount of ops time to look after it but infinitely worthwhile. You'll likely start in Retool, iterate, and then move into a fully formed application in the future (with scale).
We've built a range of internal tooling that has eased concerns over data access thanks to Retool's auditing capabilities.
Its little tricky to learn in the begining but once learnt its easy and time saving , utilities are helpful and simplifies day to day job
nothing as of now from QA/Tester perspective it's effective and very much useful.
Seggregating and representing the data into different dashboards that we have configured and easy to check and use in our verification and validation of several test cases which would easily by pass the database access and query that in turn saves time especially people from remote and co-located areas who needs VPN etc. Excellent Utility.
Speed to develop a frontend and also the various integrations that Retool allows to do.
When the front has a lot of integration calls it is quite confusing for users to understand that he/she has to wait for a bunch of Ajax calls. Imagine a form with 30 fields and each one coming from a different integration. This makes Retool slow and fragile.
Provide a back-office system quickly for the company.
Retool has a very friendly user interface, and was very easy to learn for someone with little development experience. It is a very intuitive tool. It also has a lot of potential use cases, and the templates are helpful for setup and for ideas.
Unique deployment seems difficult - i.e. deploying retool within an AWS VPC. We need to do this to ensure security guidelines are met, but reading through the instructions and figuring out how to do this seems difficult. I wish it was easier to deploy retool for custom setups where security guidelines were strict, or have the option of a retool consultant that could provide one on one support.
We are avoiding development time for internal tools that saves our company time. Previously, we would have to consume development resources to create internal tools, taking away from new feature development. Now we do not have to do that. We are also giving our operations team access to the database and tools to use with the database, whereas before they would have to submit a request to the IT team, which would take time and could easily be forgotten about.