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Retool
4.6

( 186 )

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Retool Reviews & Product Details

Retool Overview
What is Retool?

Retool is a low-code platform that allows users to seamlessly build internal tools in a short period of time. Users can create and customize tools using a drag-and-drop building platform that makes use of visual blocks that can be easily connected to their database.

Company Retool
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
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5.0

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What Retool is best for?
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What are the pros and cons of Retool?
Retool Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, On-Premise Linux, On-Premise Windows
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Retool Features
API Management
Automated Testing
Business Logic Automation
Cloud Integration
Community and Support
Cross-platform Compatibility
Custom Code Support
Customizable UI Components
Data Integration
Data Visualization
Database Management
Deployment Automation
Drag and Drop Interface
Event-Driven Actions
Form Builder
Mobile App Development
Multi-Platform Support
Multi-language Support
Pre-built Templates
Real-time Collaboration
Reporting and Analytics
Responsive Design
Role-Based Access Control
Scalability
Security Features
Third-party Integrations
User Authentication
Version Control
Visual Workflow Builder
Workflow Automation
Retool Media
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Retool Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 01, 2025
Retool Logo
186 Retool Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Apr 01, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Retool is helpful in quickly creating usable tools"
What do you like best about Retool?

The simplicity, interface & integration with various services

What do you dislike about Retool?

There seem to be some issues around the UI, like a sidebar opens up on clicking variables with details of all variables used, but there is no option to close it. Have to refresh the whole page. Also, some times placing the component works weirdly, like we can't resize after specific size, or can fit many components in a single view

What problems is Retool solving and how is that benefiting you?

We are generating reports, having some quick utils. Beneficial in creating quick reports without a new project for reports. Can make quick tools without much efforts on the UI side

Mid Market (51-1000 emp.)
Mar 22, 2021
 Source
Overall Rating:
5.0
AF
Andy F.
Software Engineer
Share
"One of my favorite tools we're using"
What do you like best about Retool?

I love any platform that make our systems more visible & accessible to the non-coders on the team. Once you get the hang of Retool, it's extremely fast to create new dashboards or tweak existing ones. I spun up a simple feature flag dashboard in less than a day. Love how it's a very live-first editor experience- once you hook up a working query, you immediately see the live data show up in autocompletion. Also it's definitely a plus that it works with our existing databases and services (in our case AWS), so our team stays in control of our data.

What do you dislike about Retool?

The editor is powerful but it's definitely a little tricky to learn at first, there's little things to remember like whether to use ".data" or ".value".

What problems is Retool solving and how is that benefiting you?

We're building a really lightweight CMS / PIM system for our ecommerce storefront.

Mid Market (51-1000 emp.)
Mar 20, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Major gain in efficiency"
What do you like best about Retool?

The ease of use and the possibility to automate recurring manual tasks. Building retool apps went faster than expected and the feedback received by internal users has been overwhelmingly positive. I certainly recommend it for those looking for more speed in the process. Also, from the time we started exploring the retool possibility to actually building the apps and putting them to production... it all happened within a month. That's how dynamic retool is and that's what retool can do to speed up any query process you might be struggling with. I would say it's a 10 out of 10 for what it proposes itself to do.

What do you dislike about Retool?

Overall very happy. Maybe the interface could be friendlier to non-technical people, but I also understand it's complex type of work being done there :)

What problems is Retool solving and how is that benefiting you?

Recurring tasks that previously required extensive queries and reviews. Things are going faster now. Let's say that previously a given task would take 5 to 6 hours to complete. Now, with the help of Retool, it's possible to mostly complete that task within 5 or 6 minutes.

Small Business (50 or fewer emp.)
Mar 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy, Effective and Powerful"
What do you like best about Retool?

As a new user, I could quickly learn how to use it and successfully implement a dashboard.

What do you dislike about Retool?

Documentation needs to present some more use cases

What problems is Retool solving and how is that benefiting you?

Analytics Dashboard

Small Business (50 or fewer emp.)
Mar 15, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The most useful and easy tool!"
What do you like best about Retool?

The ease of using the tool. It's easy and so useful.

What do you dislike about Retool?

Requires a very basic coding background.

What problems is Retool solving and how is that benefiting you?

Tools for teams to use internally.

Small Business (50 or fewer emp.)
Mar 05, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Intuitive, polished, and powerful tooling"
What do you like best about Retool?

I had no issues getting connected to our RDS instance via SSH tunneling via a bastion server. I love how easy it is to change datasources from development to production once you're ready to publish. The editor is responsive and intuitive.

What do you dislike about Retool?

It would be useful to hide the Edit button altogether for users who have "view only" permissions.

What problems is Retool solving and how is that benefiting you?

We're building tools for our support staff to use for admin tasks that are quicker to build in Retool than incorporating into our own apps. Plus, my non-technical co-founder can build them with just a little SQL help from me.

Small Business (50 or fewer emp.)
Feb 19, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"So much power yet still so accessible"
What do you like best about Retool?

I love that I can spend a few minutes in Retool as a non-engineer and still generate so much value for my team. It's easy to create entire dashboards and workflows, and you can make such impactful changes very easily.

What do you dislike about Retool?

The Retool UX isn't perfect, and the application is still missing some functionality that would be super helpful. Thankfully, it provides so much easy to use, useful functionality that it's not a real problem.

What problems is Retool solving and how is that benefiting you?

We've built an entire internal dashboard for our operations team to use. It plugs in with our database, so they can easily make changes to the underlying values, view certain cuts of data they want, or trigger events like API calls to other applications from within the dashboard. Retool saves a lot of time for our engineering team because now there's a whole application in Retool that does not have to be maintained by the engineering team.

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
5.0
Bram D. avatar
Bram D.
Growth Hacker
Share
"Retool saves us a lot of time and effort. The more we use it, the more possibilities we see."
What do you like best about Retool?

The best feature is without a doubt the extensive library of UI components. Literally anything we'd ever need is there, to use in our apps. Also there's no limit to the apps you can connect to. You can easily use the API connector to use any REST api with any kind of authentication and it just works! You can even do advanced paging if you want. If you can write Javascript, there are simply no limits. Even async/await works in the script editor, which is amazing.

What do you dislike about Retool?

Sometimes, when creating a small error in one of the script queries, the app bugs and crashes. The support team is immediately notified though, and stuff like that is fixed quick. Also, combining multiple queries does get a bit unorganized or chaotic, if you go too far. But I guess that 's something you can solve by implementing an advanced query naming strategy and drawing out the app structure with all queries ahead of building in Retool.

What problems is Retool solving and how is that benefiting you?

There are a lot of automation flows and dashboarding solutions where you just want to take that data, show the data and allow the user to do all kinds of stuff with it. We're developers; we are used to building front-ends. But nothing matches the speed of combining components to a full-fledged app as Retool. We managed to rebuild our internal invoicing app (loading timelogs into invoicing software to create invoices) in 4 times the original development time.

Small Business (50 or fewer emp.)
Jan 24, 2021
 Source
Overall Rating:
5.0
koushik k. avatar
Koushik K.
Member Of Technical Staff
Share
"Save lot of time by using retool to develop your internal tools"
What do you like best about Retool?

- Integrations! I was able to connect will all the databases we are using. Even the one provided by AWS (Dynamodb). - Drag and dropping UI elements also make the developing tools faster. - Awesome support.

What do you dislike about Retool?

The free version has only editor mode so I have to move to a paid plan to get preview mode. But hey, I am nitpicking here.

What problems is Retool solving and how is that benefiting you?

We had to execute some queries upon customer request, Like making profile verified, etc. So we had to develop internal tools. This is where retool comes in handy. It hardly took 20 minutes to implement these tools

Small Business (50 or fewer emp.)
Jan 20, 2021
 Source
Overall Rating:
5.0
HM
Hugo M.
Ceo
Share
"Saved us a LOT of development time"
What do you like best about Retool?

Retool allowed us to save a lot of development time. An "admin area" was on our roadmap and, after Retool, it was simply removed, because we were able to create every report that we need – and some basic actions like update or delete – directly from it's drag-and-drop interface.

What do you dislike about Retool?

Retool will be extremely limited if don't have coding skills. And, for MongoDB users, queries often get pretty complex, so you often get confused and it creates a "please don't touch this input code" culture.

What problems is Retool solving and how is that benefiting you?

We generate reports (with charts) directly from Retool, connection our MongoDB database to it. This would be way more difficult with "habitual coding" and use development time that is already difficult to get as a small company.