ScalaHosting Reviews: 4.8/5 — Highly Rated
ScalaHosting is a Dallas-based managed cloud provider with nearly two decades of experience in the hosting industry.
Why ScalaHosting?
* The #1 Web Hosting provider on Trustpilot (kept this position for the past 2 years) and the #1 on G2 for VPS Highest User Satisfaction;
* Simple website management with our own SPanel control panel - a free cPanel/WHM alternative
* Free and effortless unlimited migration - we will migrate all your websites and mailboxes at no additional cost and without any downtime
* Unconditional anytime money-back guarantee - just to show you how certain we are about the quality of our services
* 24/7/365 "Ask anything" expert support you can rely on - get help whenever you need it via live chat (instant) or by ticket (15 min. response time)
* We always use the latest hardware to make your websites ultrafast - with All-NVMe storage and the latest Intel Xeon Gold 6444Y processors across all our data centers, you can expect nothing but lightning-fast website performance
* Ecommerce-ready Managed Cloud hosting - an all-in-one solution with all the features and capabilities you need to run and grow your business
* Focus on the Managed Cloud - shared hosting is something from the past, and here at Scala, you will get all the help you need to make your cloud migration as smooth as possible
* Joomla exclusive VPS provider - endorsed by the Joomla's founder, Brian Teeman
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
|
| Deployment | Cloud / SaaS / Web-Based, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare ScalaHosting with other popular tools in the same category.
I was with a website hosting company based in Europe that was always getting attacked by hackers. I found ScalaHosting and love them. Especially their tech support
Nothing to say negative about the company, they have been and still are a great hosting company
N/A
I am using Scala for almost a decade now. They are fast, reliable and fully available in time of any problem and assist quickly.
bit costly but understadable and affiliate system need some improvement.
It's pretty much on auto track for me.
So far, so good! I chose ScalaHosting primarily because of their reputation for excellent customer care. While I haven't fully utilized all the products and services I recently purchased, my interactions with their customer service staff have been excellent every time. I have high hopes that their dedication to quality service will continue in my ongoing experience. As for the features their platform seemed to provide all the seacurity features I was looking for and the control panel is easy to use even for a non expert person like myself.
I have not found anything negative yet.
Hosting my Wordpress blog.
Excellent support by real people in chat dialog for any tech, admin or billing issues.
I have nothing to report as a dislike so far.
Website hosting in a VPS environment.
Support is awesome and fast Cheap for the quality offered Easy to use and set up
Nothing at all. It's the best hosting service I've ever uses and can't think of anything I dislike.
With the ir managed Services at a fair price I can focus in my product rather than the server. Also, i don't have enough knowledge to do it better than them.
Am using two managed VPS servers and i loved the SacalaHosting Servces, its very Easy to manage, easy of implemetation and Top-notch cusomer support.
i did not have any such inconvenience situations during my service, all are perfect!!
Scalahosting services have a lot best features, such as fast loading servers, easy tools to manage multiple accounts and best and competitive price.
Besides being reliable there are sometimes when you have issues. Scala is always there and I have never had a problem in getting things resolved. And in one instance they came to me and said that while things are working well it could be better and moved me to a different server. I loved them being proactive. And they were always in contact during the process. I am very happy being with them.
Some times I wish I could get someone on the phone, but that is only because I am old school.
Making sure my web site is always up and running.
I know many hosting services, but Scalahosting is the best. Its customer support is always ready to provide support and resolve any problem quickly
I honestly haven't found anything I don't like
I have combined all my personal domains into a single hosting plan, previously I had 3 different ones. Having everything together allows you to better manage all your resources
My plan with ScalaHosting is a good value, fits what I'm looking for in terms of space and bandwidth, and the reliability and uptime have been excellent. Whenever I have had to contact their support, reply times have been quick and any issues have been resolved in a timely manner.
Sometimes it's hard to find non-promotinal pricing for their plans. The intro pricing is great, but I want know what I'm paying after the promotional period.
I need reliable hosting at a price that gives me good value.
In the unlikely event you do have a problem, their tech support is responsive and knows what they're doing.
I've not found anything to dislike in my multi-year experience with them.
I get the resources I need without hassle. My upgrade requests are typically handled in less than an hour.
The performance is tremendous. 100% uptime. The Support is outstanding.
Nothing as yet. The hosting has been first class.
My previous host often had downtime with usage overload, but with the same specs for the VPS, I have had 100% uptime.
ScalaHosting's Spanel is user-friendly, easy to implement and integrate. I have been with ScalaHosting for many years, and recently I signed on a three-year package with them to support my frequency of use. I enjoy most of their features such as free SSL (love it!). Lastly, their customer support is the best I have ever encounted, they are definitely a problem solver and possess high EQ. Respect to their professionalism. Thank you!
Not that I could think of! Let's hope it stay this way :)
They really listened to your problem and propose targeted solutions, and sometimes dive deep to the roots and explain to you. It has always been a hassle-free experience for me.
The Scala team are second to none, from their sales specialists to the support team. Their platforms are simple and straightforward to use and set up.
The only downside I have had is running out of ideas of what I can use their products for.
We were on a tight deadline to move hosting providers, and Scala was simply the only sensible option. They took charge of the migration, and it was seamless.
Amazing customer service, good vps service
nothing to dislike, some price increase in some services over time
helps maitain my web designer business
Good customer support with timely responses that solves problems. I appreciate their cpanel alternative called spanel. Similar functionality without the cpanel license cost. VPS is solid with ability to tweak exact specs: CPUs, RAM, disc, etc.
Everything has been working well in my experince. Just wish their services were cheaper.
using a vps for multiple websites/web apps.
All modern hosting services are in place but what is out of this world is the speed and quality of their support team.
After almost 3 years with them I have nothing to complain about.
All my problems were solved in a blink of an eye. The fastest support team out there!
Scalahostings commitment to customer service and most importantly - understaung the customer - WORKING with the customer on his or her unique case requirements (either technically or otherwise) is really what makes them stand out from the crowd. I've said it before - customer service is at the core of any customer facing business - and while most businesses these seem to have spiraled into a vicious cycle of "too busy to respond" customer service and "copied and pasted" service - Scalahosting is the polar opposite. In all my 2.5-3 years of working with them, I have not had one negative experience with them - either technically or customer service and thats saying a lot - really - how many companies these days can you say the same about? They truly go the extra mile and then some - I've had tech issues going on with a couple of my sites for years, and it was only after contacting Scalahosting and getting their balanced and technically correct opinion on things that I "finally" managed to resolve the issue (that was costing me a bomb in unwanted server costs etc on my last host). Their uptime is second to NONE - server speed, tech specs, all of it - all simply superb. From Angel on their customer service team to George and Valentino on the tech team - and everyone else - these are great people to work with, great HUMAN beings and that's what counts the most!
Nothing at all. I realise that sounds strange, but there's literally not anything to "dislike" about this company and its service. Use them. You'll see! :)
When I first moved to Scalahosting in 2020, it was literally like a breath of fresh air from my last host who was an utter nightmare as I discussed with their customer service director Peter. Literally my last web host was a company outside of the US where sites would go down for ages - data would disappear - and these guys wouldn't even know about their own site downtime etc! I had to switch when during one of these prolonged downtimes they "temporarily" pointed one of my biz domains to a web development company in India and claimed that was for debugging purposes - if you can believe that! At that point I Googled around found Scalahosting and that Google search is the best thing I ever did. They have solved all my hosting issues (reliable hosting with great and ever expanding, easy to use tech specs- great customer service) yes, but most importantly, I believe the real test of any such service is how often the client needs to login to their control panel etc to check on things (to make sure all is working on) - with Scalahosting I rarely, if ever need to do this - their services just simply work and are uber reliable at all times! Their advice has helped me solve several vexing issues with my websites - all biz sites - whether it be email provider advice, advice from a WordPress standpoint - over the years, thrut tech support has done more for me than other paid services have. And thats saying a heck of a lot - thank you again, Scalahosting!
Almost spontaneous online support from people who actually know how to support people who are struggling to learn and recover from newbie errors. Prices are very competitive. Transferring from another host and getting SSLs was a breeze. Subdomains included. No limit on email accounts. They have 10 day back up if you goof and don't have a working backup. They go beyond the call to help you figure out what could be causing a problem. And you don't have to request to speak with a manager to get an answer. The online documentation is well-written (no jargonese) and kept up to date, so you aren't wasting your time sorting through a bunch of old links. They perform scans for malware daily. And they are always gracious and cheerful! When I hear of people complaining about their ISP, I remember my former ISP hosts and understand their pain--and suggest then suggest they move to ScalaHosting!
Hmmm. The only thing I can think of is that I couldn't transfer my .life domain to ScalaHosting.
I use Joomla to host a website for a nonprofit. We don't have the funds to hire a pro, so I had to learn how to build a website, do backups, comply with privacy laws, and keep it secure. It's been hard and stressful, but at least I don't have to worry about my web host.
I mostly appreciate the amazing support provided by SCALA Hosting. I can honestly say that I have never waiting longer than 30 minutes to have an issue resolved. I host quite a few of my web design customers with Scala and it gives me peace of mind knowing that support is always available and super fast. The server control panel (SPANEL) is clean and not full of bloat like you sometimes find with other hosts. All the essentials are provided and are easy to use. I am also very happy with the performance of my websites and the ability to quickly and easily scale up and down (CPU, RAM, etc).
The control panel (SPANEL) is not always perfect. I seem to experience small issues that I have to contact support for from time to time. These issues are not the end of the world and it would of course be possible to utlize cPanel, but I prefer to save the money from using the Scala control panel which is super fast and lightweight.
The ability to quickly and easily deploy super-fast websites for my clients. The scalability is very important to me because it allows me to increase resources as and when required. My business has grown exponentially since switing to Scala from Cloudways (no problem with Cloudways, I just find Scala more affordable and support is better in my opinion).
I purchased a yearly VPS plan from ScalaHosting just over two weeks ago, having had 10 years of experience with VPS hosting. Within 4 days of using their service, I was so amazed by the quality and professionalism of their technical support and their human approach to clients that I extended my contract to three years, and I absolutely do not regret it. So far, any technical issues I've had were quickly resolved by their support team. With each passing day, I become more convinced that I made the right decision in migrating about 20 of my websites to the ScalaHosting platform.
Up until now, I've had absolutely no complaints about the service. The only aspect they haven't covered is building websites for me)))
Help in sites migration from the previous host and improve sites performance.
I have been a software developer since 2011 and in my professional career I have hired the services of various hosting companies, but ScalaHosting is definitely the best company I have found, its services are stable, secure, fast and powerful. In addition, customer service is almost immediate and they have always resolved my queries and technical requests. I am very satisfied and happy with the company's service and without a doubt I recommend it due to the high value and quality of its services. Thanks ScalaHosting!
I really can't think of things that I don't like about ScalaHosting's service, they are a great company and their service is quality and meets the technical aspects that we need.
It has helped me implement information systems and websites with a high level of security and efficiency
I have had ongoing support for years and the scalable service has been quite functional. In relation to the stability and power of the service, it has been quite efficient.
Some applications about social networks.
technical support
Their unbeatable combination of affordability and reliability makes them stand out in the hosting world. The low cost doesn't compromise the service quality—my websites have enjoyed consistent uptime and seamless performance.
I haven't found anything that I dislike at this time. I've been a customer for about a year now.
We needed a place to host about 15-20 low-traffic websites; most are personal projects, and ScalaHosting offered a reliable, low-cost option.
Their support is quick and always solves any issues that may occur.
It's very hard for me to find a downside.
It has the most reliable servers and support I have ever come accross.
I have been using ScalaHosting for almost three years. I am satisfied with their service - "Managed VPS". I no longer have problems with server load, CPU time, inodes and delays. Thanks to their SPanel I am able to manage the server profiles and the server itself. I can say it is even more intuitive than cPanel. In case of a problem or questions, the ScalaHosting team responds very quickly and is patient. In the time I've used them there hasn't been any service interruptions.
At the moment, I don't think there's anything I don't like about their service. Maybe just the slightly higher renewal prices, but that's normal practice.
Mail delivery and web security issues have been solved by them with great passion.
Customer service is top. Hosting services and backups are prety good. I have a business website and I use CPanel. It's the easies way to adminster my services. I have everithing I need to manage my website.
Upgrades are sometimes difficult. My website is based on Drupal and I used to have difficulties upgrading my hosting plan.
Managed VPS is fantastic. I use it for years and I'm still happy with my VPS. Whatever problem occurs it's immediately resolved by the fabtastic customer support team.
I've been utilizing ScalaHosting for many years, and I must say it has consistently exceeded my expectations. The reliability of their servers is exceptional, ensuring that my websites are consistently online and performing seamlessly. The customer support team deserves special commendation for their prompt and knowledgeable assistance. Whether it's a technical issue or a general inquiry, they have consistently provided solutions with a level of professionalism that instills confidence. Furthermore, they offers an easy implementation, easy to navigate and manage various aspects of my hosting account. The range of features provided, coupled with competitive pricing, makes it a standout choice in the hosting industry. I highly recommend ScalaHosting to fellow website owners and businesses seeking a reliable, efficient, easy to integrate, and customer-centric hosting solution.
Nothing here. Everything is just fine...
They have a really quick customer support, able to solve any problem I am facing at the moment.
With 11 years of preferring them, there are many things I could write but I don't have enough space, therefore I can summarize it with the following, the stability of the servers, the excellent service, the speed in assisting me, they are always available 24 hours a day.
I have nothing to say, maybe I should always pay my bill hahaha, maybe I don't like that, paying... I think we all don't like paying? haha, but it's worth it, I highly recommend Scalahosting
My biggest problem was the stability of my clients' websites, since I found scalahosting, my headaches disappeared, now I sleep peacefully since my trust is placed in a company that has supported me for 11 years
ScalaHosting managed VPS is very easy to use and implement. Their customer and tech support is top notch! They are very responsive in resolving any issues. I have tried VPS with at least three other providers and ScalaHosting beats them hands down when it comes to features, reliability, and support. The versatility and ease of use of their SPanel compared to CPanel or Plesk was a huge plus for me when choosing ScalaHosting.
I've used ScalaHosting for more than a year now and so far have not had any issues.
It has provided me with managed hosting. I don't have to worry much about the server and I can focus on the developing the websites for my clients.
ScalaHosting gives you the opportunity to pay in months for their hosting subscription. ScalaHosting support team are tremendous in assisting if there is an issue ScalaHosting platform especially the clientelie part is easy to use ScalaHosting hosting allow easy implementation ScalaHosting was very smooth in integration with other things we have ongoing for our website
I wish they could give more than a week grace period in case renewal is due
Making hosting accessible and flexible