ScalaHosting Reviews & Product Details

The performance is tremendous. 100% uptime. The Support is outstanding.

Nothing as yet. The hosting has been first class.

My previous host often had downtime with usage overload, but with the same specs for the VPS, I have had 100% uptime.

ScalaHosting's Spanel is user-friendly, easy to implement and integrate. I have been with ScalaHosting for many years, and recently I signed on a three-year package with them to support my frequency of use. I enjoy most of their features such as free SSL (love it!). Lastly, their customer support is the best I have ever encounted, they are definitely a problem solver and possess high EQ. Respect to their professionalism. Thank you!

Not that I could think of! Let's hope it stay this way :)

They really listened to your problem and propose targeted solutions, and sometimes dive deep to the roots and explain to you. It has always been a hassle-free experience for me.

The Scala team are second to none, from their sales specialists to the support team. Their platforms are simple and straightforward to use and set up.

The only downside I have had is running out of ideas of what I can use their products for.

We were on a tight deadline to move hosting providers, and Scala was simply the only sensible option. They took charge of the migration, and it was seamless.

Amazing customer service, good vps service

nothing to dislike, some price increase in some services over time

helps maitain my web designer business

Good customer support with timely responses that solves problems. I appreciate their cpanel alternative called spanel. Similar functionality without the cpanel license cost. VPS is solid with ability to tweak exact specs: CPUs, RAM, disc, etc.

Everything has been working well in my experince. Just wish their services were cheaper.

using a vps for multiple websites/web apps.

All modern hosting services are in place but what is out of this world is the speed and quality of their support team.

After almost 3 years with them I have nothing to complain about.

All my problems were solved in a blink of an eye. The fastest support team out there!

Scalahostings commitment to customer service and most importantly - understaung the customer - WORKING with the customer on his or her unique case requirements (either technically or otherwise) is really what makes them stand out from the crowd. I've said it before - customer service is at the core of any customer facing business - and while most businesses these seem to have spiraled into a vicious cycle of "too busy to respond" customer service and "copied and pasted" service - Scalahosting is the polar opposite. In all my 2.5-3 years of working with them, I have not had one negative experience with them - either technically or customer service and thats saying a lot - really - how many companies these days can you say the same about? They truly go the extra mile and then some - I've had tech issues going on with a couple of my sites for years, and it was only after contacting Scalahosting and getting their balanced and technically correct opinion on things that I "finally" managed to resolve the issue (that was costing me a bomb in unwanted server costs etc on my last host). Their uptime is second to NONE - server speed, tech specs, all of it - all simply superb. From Angel on their customer service team to George and Valentino on the tech team - and everyone else - these are great people to work with, great HUMAN beings and that's what counts the most!

Nothing at all. I realise that sounds strange, but there's literally not anything to "dislike" about this company and its service. Use them. You'll see! :)

When I first moved to Scalahosting in 2020, it was literally like a breath of fresh air from my last host who was an utter nightmare as I discussed with their customer service director Peter. Literally my last web host was a company outside of the US where sites would go down for ages - data would disappear - and these guys wouldn't even know about their own site downtime etc! I had to switch when during one of these prolonged downtimes they "temporarily" pointed one of my biz domains to a web development company in India and claimed that was for debugging purposes - if you can believe that! At that point I Googled around found Scalahosting and that Google search is the best thing I ever did. They have solved all my hosting issues (reliable hosting with great and ever expanding, easy to use tech specs- great customer service) yes, but most importantly, I believe the real test of any such service is how often the client needs to login to their control panel etc to check on things (to make sure all is working on) - with Scalahosting I rarely, if ever need to do this - their services just simply work and are uber reliable at all times! Their advice has helped me solve several vexing issues with my websites - all biz sites - whether it be email provider advice, advice from a WordPress standpoint - over the years, thrut tech support has done more for me than other paid services have. And thats saying a heck of a lot - thank you again, Scalahosting!

Almost spontaneous online support from people who actually know how to support people who are struggling to learn and recover from newbie errors. Prices are very competitive. Transferring from another host and getting SSLs was a breeze. Subdomains included. No limit on email accounts. They have 10 day back up if you goof and don't have a working backup. They go beyond the call to help you figure out what could be causing a problem. And you don't have to request to speak with a manager to get an answer. The online documentation is well-written (no jargonese) and kept up to date, so you aren't wasting your time sorting through a bunch of old links. They perform scans for malware daily. And they are always gracious and cheerful! When I hear of people complaining about their ISP, I remember my former ISP hosts and understand their pain--and suggest then suggest they move to ScalaHosting!

Hmmm. The only thing I can think of is that I couldn't transfer my .life domain to ScalaHosting.

I use Joomla to host a website for a nonprofit. We don't have the funds to hire a pro, so I had to learn how to build a website, do backups, comply with privacy laws, and keep it secure. It's been hard and stressful, but at least I don't have to worry about my web host.

I mostly appreciate the amazing support provided by SCALA Hosting. I can honestly say that I have never waiting longer than 30 minutes to have an issue resolved. I host quite a few of my web design customers with Scala and it gives me peace of mind knowing that support is always available and super fast. The server control panel (SPANEL) is clean and not full of bloat like you sometimes find with other hosts. All the essentials are provided and are easy to use. I am also very happy with the performance of my websites and the ability to quickly and easily scale up and down (CPU, RAM, etc).

The control panel (SPANEL) is not always perfect. I seem to experience small issues that I have to contact support for from time to time. These issues are not the end of the world and it would of course be possible to utlize cPanel, but I prefer to save the money from using the Scala control panel which is super fast and lightweight.

The ability to quickly and easily deploy super-fast websites for my clients. The scalability is very important to me because it allows me to increase resources as and when required. My business has grown exponentially since switing to Scala from Cloudways (no problem with Cloudways, I just find Scala more affordable and support is better in my opinion).

I purchased a yearly VPS plan from ScalaHosting just over two weeks ago, having had 10 years of experience with VPS hosting. Within 4 days of using their service, I was so amazed by the quality and professionalism of their technical support and their human approach to clients that I extended my contract to three years, and I absolutely do not regret it. So far, any technical issues I've had were quickly resolved by their support team. With each passing day, I become more convinced that I made the right decision in migrating about 20 of my websites to the ScalaHosting platform.

Up until now, I've had absolutely no complaints about the service. The only aspect they haven't covered is building websites for me)))

Help in sites migration from the previous host and improve sites performance.