Unclaimed: Are are working at Spocket ?
Spocket is revolutionizing the dropshipping market and aiding online retailers competing with Amazon through machine learning. To date, it helps empower more than 30,000 entrepreneurs across five continents to launch and scale their online stores with a focus on US and EU products. The platform is capable of vetting suppliers, fast shipping, quality, and consistent products, branded invoicing, and a world-class customer support team.
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Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Desktop Chromebook, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Delivery times are essential when targetting EU and Big4 customers. Product quality and multiple providers and its NOT ALIEXPRESS
Shipping costs bit too high sometimes higher than the product itself
Eases process of getting quality items, less returns
Spocket has many advantages such as the fast shipping times, the option for custom invoices in the product packaging and in my view most importantly - the competitive pricing - when you integrate with WooCommerce you basically get a free/ultra-cheap dropshipping solution.
The biggest drawbacks are the high prices for most products, the relative lack of products in many niches and the somewhat limited product selection.
Spocket is great if you're worried about the high costs of Shopify/Dropshipping plugins, slow Aliexpress shipping times, unreliable suppliers or low-quality products.
Fulfillment is not hard. It makes it a lot easier to source for products
Nothing so far. I’m a new user so I haven’t found any red flags or things not to like yet.
Fulfilling orders using AliExpress suppliers with fast shipping
I do like the selection of different vendors you have available. Overall, the product descriptions are nice as well. I like the artisan sections. This is something I push on my store.
You do not vet the quality of your vendors. Some things purchased are very low quality and not as advertise. This is a concern for the smaller business owner as any bad publicity can be a business killer. Do not know what kind of business practices some of these vendors are. Do they support free trade? Do they have ethical business practices? Do they pay fair wages? I try as a small business owner to do some research on these companies but many of them you cannot find information about.
At this time i am finding different products that i have not been able to find on my own or make to supply my store. I like the artisan section of the store and enjoy the selections they provide. I am finding different vendors and trying to do research to make sure they meet my stores cultural policies.
I liked that they said they US shipping companies. They maybe use one that has barely any products.
The downsides of spocket is using spocket. They are going to tell you that they have a huge production selection that ships direct from the USA. They do have a couple vendors US based that cost so much that makes it impossible to drop ship. You can literally buy the item off Amazon for less than your COST on spocket. Then the vendor will charge $8 shipping. It makes no sense to use this service. They will often give you suggested retail with a product, when you add the shipping your making less than $1. Then on top of all this, the vendors will change there shipping price quite often. If your not paying attention and making sure to adjust your pricing this could end up costing you money when you make a sale. The inventory on here is awful also, who wants to $50 for a beach towel.
Absolutely nothing, I lost money.
Their marketing is on point. They use all major media platforms including facebook and google to push products and make it look like a legitimate business. They have bots responding to reviews (especially negative ones) over many different websites to give the illusion that it is providing a real legitimate service.
They make their money from subscription errors, billing cycle issues and upselling. They make a solid effort to flood review websites to ensure that there are at least 10 times as many 5 star reviews for every poor review. Look a bit further and you'll see that the positive reviews seem fake, don't have sufficient info in them, and often have broken English. I dare say, it's their own people or possibly even bots doing it. Their whole marketing pitch is focussed on the fact that it is a great reprieve from the likes of Chinese dropshippers like Alibaba; but the reality is that this website, its administrators and even products for that matter are Chinese. When I contact their customer support they have thumbnails of Asian women with male names like "Russel". Bots like "Kim" etc. I've lost USD 1380 on 9/01/2021 for a 14 day free trial and notified them within 1hr that I was charged incorrectly for a subscription I didn't want. I was just trying to see what their website is all about. They reply back with a robotic, monotonous email using buzzwords like "policy" "best interest" saying I won't receive anything back. Then I thought, OK let's bite the bullet I've been charged anyway, and they're not returning my money. Might as well try the website since there are so many positive reviews, they must be doing something right. I look on their website and all their items cost me about 30% more to buy than what I can buy it for on ebay.com.au. This doesn't even take into account the so-called profit we're supposed to make. Also, they've removed all my access saying my subscription has ended even though they've taken USD1380 for accessing the website up to 9/01/2022. It really can't get any worse than this. There's a huge difference between scamming someone off $5 and then there's this. I really feel stupid to have started the trial. I sincerely hope that you guys/girls are reading this review before subscribing to spocket.co and not after. Please don't be swayed by the landslide of positive reviews with insufficient detail. have a look at the pain and detail presented in negative reviews. Try looking at the negative reviews on https://apps.shopify.com/spocket/reviews. there were 157, 1 star reviews on 10/01/2021, not sure if they have the clout to change that in the future. You're actually better off investing this money in the share market or even on gambling and casinos because there's a remote possibility that you'll get some use out of it.
Spocket doesn't solve problems, It creates them. Products and website admin are Chinese and marketed as USA/EU but they all come from the same place. Their product prices make it unsellable because it's available cheaper on ebay. Also, their benefit here is that they use us as a face to deal with quality/warranty/refund issues from the end customer because of poor products that suppliers have received good money for. Some of the products they sell have obvious copyright issues as they sell marvel figurines etc. A lot of consumers aren't aware of what kind of issues they're bringing upon themselves.
Nothing Honestly. There are really no pros
Everything is overpriced. You can find things cheaper on other platforms. They have Tons customer service reps and none of them can help you immediately. Minimum 72 hours.
I actually was excited when I first signed up and was quickly disappointed. Trust me not worth it