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SurveyMonkey
4.4
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SurveyMonkey Reviews & Product Details

SurveyMonkey Overview
What is SurveyMonkey?

SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.

Company Momentive
Year founded 1999
Company size 1001-5000 employees
Headquarters San Mateo, California, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about SurveyMonkey
What SurveyMonkey is best for?
What are the best alternatives to SurveyMonkey?
What are the pros and cons of SurveyMonkey?
SurveyMonkey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Email/Help Desk, Knowledge Base
Training Documentation
Languages English
SurveyMonkey Features
Automated Alerts
Benchmarking
Custom Branding
Customer Feedback Management
Customizable Templates
Dashboard and Reporting
Data Export
Data Visualization
Email Invitations
Employee Feedback
Feedback Routing
Heatmaps
In-App Survey
Integration APIs
KPI Monitoring
Mobile Accessibility
Multi-Channel Distribution
Multi-language Support
Net Promoter Score (NPS)
Real-Time Analytics
Response Anonymity
Response Rate Tracking
Role-Based Access Control
Sentiment Analysis
Survey Creation
Survey Logic
Survey Scheduling
Text Analysis
User Segmentation
Voice of Customer (VoC)
SurveyMonkey Media
SurveyMonkey - SurveyMonkey Homepage
SurveyMonkey Screenshots
SurveyMonkey Homepage
SurveyMonkey Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 05, 2025
SurveyMonkey Logo
18,585 SurveyMonkey Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Feb 07, 2024
 Source
Overall Rating:
5.0
Melissa L. avatar
Melissa L.
Director Of Research
Share
"SurveyMonkey"
What do you like best about SurveyMonkey?

I can create surveys from scratch. They off professional questions through customized templates.

What do you dislike about SurveyMonkey?

There is really nothing to dislike about SurveyMonkey. It's self-explanatory.

What problems is SurveyMonkey solving and how is that benefiting you?

When I get stuck, SurveyMonkey put together common issues to help resolve the issue.

Enterprise (> 1000 emp.)
Feb 06, 2024
 Source
Overall Rating:
5.0
Vikas H. avatar
Vikas H.
Senior Sales Consultant
Share
"Surveys made easy with SurveyMonkey"
What do you like best about SurveyMonkey?

The best thing about SurveyMonkey is that it supports audios and videos. And you can track live results as well. The data analytic tools is user friendly. You can make effective business decisions accurately.

What do you dislike about SurveyMonkey?

There is nothing that I don't like about SurveyMonkey.

What problems is SurveyMonkey solving and how is that benefiting you?

Creating surveys is really criticial to our business. Creating surveys on SurveyMonkey is extremely easy as you you don't need to understand the logic as it does everything for you in the background.

Enterprise (> 1000 emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
Abhishek K. avatar
Abhishek K.
Vp Core Banking
Share
"SurveyMonkey Application Review"
What do you like best about SurveyMonkey?

The ease it provides to create the survey with different available options and easy to publish the surveys is awesome just on a click of button.

What do you dislike about SurveyMonkey?

The UI can be made more customer attracting with more attractive visual representation of the different surveys.

What problems is SurveyMonkey solving and how is that benefiting you?

Easy to create surveys and ease to collect the outcome once the survey is completed to be published

Mid Market (51-1000 emp.)
Feb 05, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great way to collect survey responses or application responses!"
What do you like best about SurveyMonkey?

It's very customizable and versatile. They also have great API integrations and amazing customer service!

What do you dislike about SurveyMonkey?

Not much! If I had to say something, I would say maybe sometimes the documents that are uploaded to the questions are corrupt and could not be downloaded. That's usually annoying because we would have to reach out to the survey taker/applicant.

What problems is SurveyMonkey solving and how is that benefiting you?

Collecting application and survey responses in a systematic way! I also love how we can download the responses into a spreadsheet so responses can easily be filtered and analyzed.

Mid Market (51-1000 emp.)
Feb 04, 2024
 Source
Overall Rating:
5.0
SA
Suzanne A.
Administrative Associate Iii
Share
"Great Survey"
What do you like best about SurveyMonkey?

Easy to navigate, Not too long. A pleasure to do

What do you dislike about SurveyMonkey?

Nothing! It is fabulous to use. I highly recommend

What problems is SurveyMonkey solving and how is that benefiting you?

It is solving gathering everyone's opinions

Enterprise (> 1000 emp.)
Jan 31, 2024
 Source
Overall Rating:
5.0
RB
Rebekah B.
Founder
Share
"Great and easy-to-use Survey Monkey"
What do you like best about SurveyMonkey?

It's so incredibly easy to create a variety of questions to meet different survey requirements that appeal to different users.

What do you dislike about SurveyMonkey?

I dislike that it's not integrated into Microsoft Teams, since that's the application my organization collaborates with constantly.

What problems is SurveyMonkey solving and how is that benefiting you?

Survey Monkey made it easy for me to gather feedback after several large trainings I facilitated, and it made it easy for me to improve my processes based on this feedback.

Enterprise (> 1000 emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
Jen L. avatar
Jen L.
Teacher
Share
"Love Survey Monkey for PTSA!"
What do you like best about SurveyMonkey?

The ability to organize donations quickly and efficiently.

What do you dislike about SurveyMonkey?

Maybe be able to add my own pic as a background?

What problems is SurveyMonkey solving and how is that benefiting you?

PTSA donations

Mid Market (51-1000 emp.)
Jan 23, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"East to use quick way to gain insight"
What do you like best about SurveyMonkey?

Easy to use great way to gain insight get opinions

What do you dislike about SurveyMonkey?

I do not dislike anything about survey monkey

What problems is SurveyMonkey solving and how is that benefiting you?

Making it easy to send and receive survey information to gain insight and opinions

Small Business (50 or fewer emp.)
Jan 18, 2024
 Source
Overall Rating:
5.0
AD
Allison D.
Physician Assistant
Share
"Easy to use for multiple purposes."
What do you like best about SurveyMonkey?

Easy to use. Often used this in school for events to get everyone's opinion on a topic.

What do you dislike about SurveyMonkey?

The website is sometimes glitchy and has a lot of ads.

What problems is SurveyMonkey solving and how is that benefiting you?

Easy to get multiple opinions in one place.

Enterprise (> 1000 emp.)
Jan 09, 2024
 Source
Overall Rating:
5.0
Chris G. avatar
Chris G.
Operations Supervisor
Share
"No Survey Monkeying around!!"
What do you like best about SurveyMonkey?

This software is easy to use and to set up for your team, you can get excellent feedback using this software and the elements it provides within it. I would highly recommend using this should you have any surveys to be done.

What do you dislike about SurveyMonkey?

There could be so much more done with this software if feels like they should be offering more than what it is. I would recommend that they get innovative and come up with something unique to their business.

What problems is SurveyMonkey solving and how is that benefiting you?

Getting anonymous feedback from your team or your customer base for that matter. Most people don't like to offer up the truth when it comes to their feedback where survey monkey helps get you around that.

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