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SurveyMonkey Experience Management Software logo
SurveyMonkey
4.4
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SurveyMonkey Reviews: 4.4/5 — Solid Choice

SurveyMonkey Overview
What is SurveyMonkey?

SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.

Company Momentive
Year founded 1999
Company size 1001-5000 employees
Headquarters San Mateo, California, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
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Ask Questions about SurveyMonkey
What SurveyMonkey is best for?
What are the best alternatives to SurveyMonkey?
What are the pros and cons of SurveyMonkey?
SurveyMonkey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Email/Help Desk, Knowledge Base
Training Documentation
Languages English
SurveyMonkey Features
Automated Alerts
Benchmarking
Custom Branding
Customer Feedback Management
Customizable Templates
Dashboard and Reporting
Data Export
Data Visualization
Email Invitations
Employee Feedback
Feedback Routing
Heatmaps
In-App Survey
Integration APIs
KPI Monitoring
Mobile Accessibility
Multi-Channel Distribution
Multi-language Support
Net Promoter Score (NPS)
Real-Time Analytics
Response Anonymity
Response Rate Tracking
Role-Based Access Control
Sentiment Analysis
Survey Creation
Survey Logic
Survey Scheduling
Text Analysis
User Segmentation
Voice of Customer (VoC)
SurveyMonkey Media
SurveyMonkey - SurveyMonkey Homepage
SurveyMonkey Screenshots
SurveyMonkey Homepage
SurveyMonkey Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: May 31, 2026
SurveyMonkey Experience Management Software logo
18,585 SurveyMonkey Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Apr 30, 2023
 Source
Overall Rating:
5.0
Nelson S. avatar
Nelson S.
Supervisor Recruitment & Onboarding
Share
"I used Survey monkey to create Staff satisfaction and Training effectiveness surveys."
What do you like best about SurveyMonkey?

The most effective feasture of survey mo

What do you dislike about SurveyMonkey?

nkey is the ability to use 5 rating scales and open-handed questions.

What problems is SurveyMonkey solving and how is that benefiting you?

Survey monkey helps my training participants to do self-evaluation of their skills acquired through training.

Mid Market (51-1000 emp.)
Apr 28, 2023
 Source
Overall Rating:
5.0
Shane H. avatar
Shane H.
Founder / Senior Consultant @ Ruru Solutions
Share
"Great for running basic to intermediate level surveys"
What do you like best about SurveyMonkey?

The free and basic versions are great for those one off basic company surveys that you run with internal staff. For more advanced surveys to your customers look at the paid plans to get the most features like branding and deeper reporting / insights.

What do you dislike about SurveyMonkey?

Lack of deeper custom branding depending how how much customisation you need.

What problems is SurveyMonkey solving and how is that benefiting you?

Survey monkey allows me to run quick to build and easy to fill out surveys to gain information and insights from internal enployees in relation to projects or in preparation for projects.

Enterprise (> 1000 emp.)
Apr 27, 2023
 Source
Overall Rating:
5.0
Mayank G. avatar
Mayank G.
Assistant Manager
Share
"Survey which serve you better."
What do you like best about SurveyMonkey?

It take less time to get it filled and get complete information.

What do you dislike about SurveyMonkey?

Nothing everything is best and perfect example

What problems is SurveyMonkey solving and how is that benefiting you?

Filling daily roaster and gathering of thoughts

Small Business (50 or fewer emp.)
Apr 27, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy-to-Use Survey Software"
What do you like best about SurveyMonkey?

SurveyMonkey is easy to use, and the basic plan, which meets our needs, is free.

What do you dislike about SurveyMonkey?

I can't think of anything I dislike about SurveyMonkey.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey has helped us better understand our customers' needs and make informed decisions about our messaging.

Small Business (50 or fewer emp.)
Apr 25, 2023
 Source
Overall Rating:
5.0
Bedaso Y. avatar
Bedaso Y.
Construction Technology And Management
Share
"Repetitive"
What do you like best about SurveyMonkey?

It's used for updates your self with ganeral knowledge

What do you dislike about SurveyMonkey?

Surveymonkey is good survey taking I don't have dislike side of it

What problems is SurveyMonkey solving and how is that benefiting you?

It's can benefit me for reaching new things provide

Enterprise (> 1000 emp.)
Apr 24, 2023
 Source
Overall Rating:
5.0
Nidhi G. avatar
Nidhi G.
Founder
Share
"Survey for surveymonkey"
What do you like best about SurveyMonkey?

Survey monkey offers more advanced survey features and robust data analysis tools than any other google forms in their paid plans .24 by 7 surveymonkey offers comprehensive customer support options including live chat phone and email support

What do you dislike about SurveyMonkey?

It is missing certain functionalities such as advanced reporting features and question types .They can improve on advanced version on mobile application to create questionare

What problems is SurveyMonkey solving and how is that benefiting you?

It is helping in creating and collection of information and feedback from almost Any part of world .It collects and store data and help in accomplish variety of tasks and help in better decision like tracking of customer data sales report on various parameters

Mid Market (51-1000 emp.)
Apr 20, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect for quick and easy surveys!!"
What do you like best about SurveyMonkey?

The variety that you can gather information!!

What do you dislike about SurveyMonkey?

There isn't much I don't like, I think it's a great program to use! Very easy!

What problems is SurveyMonkey solving and how is that benefiting you?

Being able to capture multiple opinions on work items or to obtain information we need to collect more data from staff.

Enterprise (> 1000 emp.)
Apr 20, 2023
 Source
Overall Rating:
5.0
Mark C. avatar
Mark C.
Founder
Share
"Best website to conduct assessment"
What do you like best about SurveyMonkey?

The best thing I like about SurveyMonkey is the ability to create surveys, assessments and questionnaires with many options and tools. I also like the draft page where you can create one and get back to it later.

What do you dislike about SurveyMonkey?

I do not have anything that I dislike about SurveyMonkey, but what I think room for improvement is needed is the plan. Make a plan that is suitable for small teachers and leaders that is rarely conducting tests.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey team is working on providing a lot of options and tools to help us create the best surveys and questionnaires. They are also focusing on making the test more reliable.

Small Business (50 or fewer emp.)
Apr 19, 2023
 Source
Overall Rating:
5.0
AP
Amy P.
Executive Director
Share
"Easy to use"
What do you like best about SurveyMonkey?

It's so easy to set up a survey, and get the results

What do you dislike about SurveyMonkey?

if we have more than a certain number of surveys there's a fee

What problems is SurveyMonkey solving and how is that benefiting you?

we use it for student surveys, member surveys, and overall feedback

Mid Market (51-1000 emp.)
Apr 18, 2023
 Source
Overall Rating:
5.0
DM
Dawn M.
Founder
Share
"Great Product"
What do you like best about SurveyMonkey?

SurveyMonkey makes my data collecting easy. I love the way it walks me through every step to make the best survey possible.

What do you dislike about SurveyMonkey?

There really isn't anything I dislike about SurveyMonkey.

What problems is SurveyMonkey solving and how is that benefiting you?

I have to create surveys for institutional data and their templates make it so easy!

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