SurveyMonkey background blur-sm
SurveyMonkey Logo
SurveyMonkey
4.4
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

SurveyMonkey Reviews & Product Details

SurveyMonkey Overview
What is SurveyMonkey?

SurveyMonkey is a cloud-based experience management software that enables individuals and businesses to create, send, and analyze surveys, polls, and quizzes. It offers a suite of tools designed to gather feedback and insights from customers, employees, or any target audience, which can be instrumental in making informed decisions and improvements. With its user-friendly interface, SurveyMonkey allows for easy creation of custom surveys with various question types, distribution through multiple channels, and real-time analytics to track responses and trends. The platform supports a wide range of applications, from market research and customer satisfaction to employee engagement and event planning.

Company Momentive
Year founded 1999
Company size 1001-5000 employees
Headquarters San Mateo, California, United States
Social Media
Managed by:
KM
Khalid Mohamed
UX/UI web design
Crevio Logo
Crevio
Sponsored
5.0

( 1 )

Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about SurveyMonkey
What SurveyMonkey is best for?
What are the best alternatives to SurveyMonkey?
What are the pros and cons of SurveyMonkey?
SurveyMonkey Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Ease of use
Beginner
Intermediate
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support Email/Help Desk, Knowledge Base
Training Documentation
Languages English
SurveyMonkey Features
Automated Alerts
Benchmarking
Custom Branding
Customer Feedback Management
Customizable Templates
Dashboard and Reporting
Data Export
Data Visualization
Email Invitations
Employee Feedback
Feedback Routing
Heatmaps
In-App Survey
Integration APIs
KPI Monitoring
Mobile Accessibility
Multi-Channel Distribution
Multi-language Support
Net Promoter Score (NPS)
Real-Time Analytics
Response Anonymity
Response Rate Tracking
Role-Based Access Control
Sentiment Analysis
Survey Creation
Survey Logic
Survey Scheduling
Text Analysis
User Segmentation
Voice of Customer (VoC)
SurveyMonkey Media
SurveyMonkey - SurveyMonkey Homepage
SurveyMonkey Screenshots
SurveyMonkey Homepage
SurveyMonkey Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 19, 2025
SurveyMonkey Logo
18,585 SurveyMonkey Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
5.0
Jeet Guha T. avatar
Jeet Guha T.
Founder
Share
"Survey Monkey Is Awesome"
What do you like best about SurveyMonkey?

I really like using Survey Monkey! The user-friendly interface makes survey creation a breeze, and I appreciate the platform's versatility in offering various question types and templates that perfectly suit my survey needs. The real-time reporting and data export features have been a game-changer for me, allowing in-depth analysis with ease.It is also free to use upto some extent and provides an array of usage!

What do you dislike about SurveyMonkey?

Well, it does have a subscription package to unlock its full potential. Me being in college, I don't have a lot of money to buy the use of a survey form that I'll be using for my college projects and conduct data analysis.

What problems is SurveyMonkey solving and how is that benefiting you?

I don't have a business. It really helped me to gain user insights on college projects and helped me to view analytics in a very user friendly dashboard

Small Business (50 or fewer emp.)
Dec 03, 2023
 Source
Overall Rating:
5.0
JJ
Janna J.
Data Processing Specialist
Share
"SurveyMonkey is an easy to use tool"
What do you like best about SurveyMonkey?

SurveyMonkey is an easy to use program to create fun, informative, intellectual, and entertaining surveys for people to enjoy.

What do you dislike about SurveyMonkey?

There isn't anything I dislike about SurveyMonkey.

What problems is SurveyMonkey solving and how is that benefiting you?

SurveyMonkey helps me create more surveys that are easy to do and understand.

Small Business (50 or fewer emp.)
Nov 30, 2023
 Source
Overall Rating:
5.0
TN
Tiknika N.
Manager Of Administration
Share
"Great Survey Resource"
What do you like best about SurveyMonkey?

The analytic abilities are amazing. The data and charts that can be pulled made the report out so much easier.

What do you dislike about SurveyMonkey?

I did not find anything that I did not like.

What problems is SurveyMonkey solving and how is that benefiting you?

Collection of survey data and analysis of results

Mid Market (51-1000 emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
Naneh H. avatar
Naneh H.
Senior Economist, Researcher
Share
"Very good survey tool"
What do you like best about SurveyMonkey?

It is a great tool for designing surveys, the bedt part is the anility to program the type of the questions and how to move from one question to the bext one if there is a need to skip one.

What do you dislike about SurveyMonkey?

I dont think there is anything thst I dislike. I wish it had better packges for small or bigger offices.

What problems is SurveyMonkey solving and how is that benefiting you?

It helps us designing our surveys and sharing with the respondents. It is a great online tool.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
Mellyssa D. avatar
Mellyssa D.
Material Handler
Share
"Surveys"
What do you like best about SurveyMonkey?

The ability to gather information as a whole easily and effectively while review answers of multiple users

What do you dislike about SurveyMonkey?

It is actually getting better with time. The only thing I dislike is access to some of the paid features.

What problems is SurveyMonkey solving and how is that benefiting you?

I use it to gather information or data as a whole to generate numbers opinions that’s is not my own.

Mid Market (51-1000 emp.)
Nov 08, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"very good software for surveys"
What do you like best about SurveyMonkey?

quick and easy to follow, very intuitive so you can create surveys very quickly I used it for internal employee surveys

What do you dislike about SurveyMonkey?

everything was good, nothing to complain about

What problems is SurveyMonkey solving and how is that benefiting you?

I was able to quickly gather data from employees and making sure anonymity rule is followed

Mid Market (51-1000 emp.)
Nov 05, 2023
 Source
Overall Rating:
5.0
SB
Sahana B.
Software Engineer 2
Share
"Great tool for doing general suveys, evaluation feedback, customer and market research."
What do you like best about SurveyMonkey?

Survey monkey is a great tool for any general suveys and feebacks and also for any customer & market research feedbacks. It is a single platform to organise surveys and polls. Able to provide report from multiple surveys in a simple way but it has a effective dashboard. It provides an ability to create different dashboard for the moderators on things like, online meetings, training, reasearch works to seek feedback. Customization is easy and can create dashboard very quickly. It has extensive reporting capabilities and possibilities to custom dashboards features.

What do you dislike about SurveyMonkey?

Customization in creating fonts and fratures on exams are limited.

What problems is SurveyMonkey solving and how is that benefiting you?

Creating a custom dashboards to seek feedback or surveys for different things

Mid Market (51-1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
Naveen K. avatar
Naveen K.
Highway Design Engineer
Share
"Survey money review"
What do you like best about SurveyMonkey?

Easy and well organised to use and to take the required survey from the team

What do you dislike about SurveyMonkey?

Bit more options like adding the required details to be available

What problems is SurveyMonkey solving and how is that benefiting you?

It's helps in solving in taking the options from the individuals and can collaborate many people's results at a time and need to go and ask the openion with individuals

Small Business (50 or fewer emp.)
Oct 27, 2023
 Source
Overall Rating:
5.0
Prashant P. avatar
Prashant P.
Business Development Manager
Share
"Survey Leader"
What do you like best about SurveyMonkey?

Survey Monkey is one of the best tools that helps to launch survey online. It helps in the surveys of specific markets we are looking for, customer feedback or employee feedback, and a fast poll, among others.I love the way that customised survey I can implement based on the target of my audience. It has many automated functions that improves the results. It has in-depth analysis.

What do you dislike about SurveyMonkey?

There is nothing to dislike in fact it has many options and that helps you to get your decision quick. The prices are a bit high.

What problems is SurveyMonkey solving and how is that benefiting you?

Survey Monkey helps me to analyse my survey links. Its feature such as Real-time analysis, filter and cross tabling, validations help me to get me a proper direction of the surveys. It really has higher completion rate. The results are really reliable that help to promote my business as I analyse it deeply through perfect surveys. I realise the market and I can alter my business models accordingly.Custom reporting and also Consolidated account management helps me a lot.

Mid Market (51-1000 emp.)
Oct 24, 2023
 Source
Overall Rating:
5.0
AB
Allison B.
Founder
Share
"Very Easy To Use"
What do you like best about SurveyMonkey?

I like how you can make your own surveys or you can use some of the templets that they have provided and you can tewak the templet to your needs.

What do you dislike about SurveyMonkey?

When doing a few surveys I found the results a bit confusing to read at times.

What problems is SurveyMonkey solving and how is that benefiting you?

We were able to get surveys out to many employees with just a simple link.

Apply for SurveyMonkey credits
We will email you back within 1 business day.