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Zoho Cliq Business Instant Messaging Software logo
Zoho Cliq
Streamlined Team Communication Hub
4.4

( 219 )

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Zoho Cliq Reviews: 4.4/5 — Solid Choice

Zoho Cliq Overview
What is Zoho Cliq?

Zoho Cliq is a team communication and collaboration tool that allows you to chat, share files, and track tasks in real time. Its integration with other Zoho applications and its AI-powered search feature give it a significant advantage over the competition. Other great features include audio and video conferencing, a mobile app, and customizable workflows for streamlining team processes.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
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What Zoho Cliq is best for?
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Zoho Cliq Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
Zoho Cliq Features
Admin Controls
API Access
Audit Logs
Bots and Automation
Calendar Integration
Contact Management
Customizable Notifications
Data Export
Desktop Access
Emoji Support
End-to-End Encryption
File Sharing
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 02, 2026
Zoho Cliq Business Instant Messaging Software logo
219 Zoho Cliq Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 10, 2021
 Source
Overall Rating:
5.0
Jared L. avatar
Jared L.
Business Development
Share
"Works great! File sharing while live chatting, instant alerts from Docs integration "
What do you like best about Zoho Cliq?

Not provided

What do you dislike about Zoho Cliq?

Not provided

What problems is Zoho Cliq solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Nov 09, 2021
 Source
Overall Rating:
5.0
Nayeem M. avatar
Nayeem M.
Founder
Share
"Perfect tool to remain connected with a team"
What do you like best about Zoho Cliq?

Zoho Cliq has a simple but powerful user interface of a cloud-based office suite that has made our internal communication easy and quick among the teams in our organization.

What do you dislike about Zoho Cliq?

As of now, I didn't find any issues while using the suite that is annoying, but sometimes the call drops suddenly, and I had to refresh the app to reconnect again.

What problems is Zoho Cliq solving and how is that benefiting you?

I am using Zoho Cliq basically for internal communication in our organization. With Zoho Cliq, there is no need to send separate emails to my team workers anymore. Zoho Cliq has turned out to be a perfect and quick communications platform for sure.

Mid Market (51-1000 emp.)
Oct 22, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"CLİQ"
What do you like best about Zoho Cliq?

My favorite part is that we can share screen recording during phone call.

What do you dislike about Zoho Cliq?

93 / 5000 Çeviri sonuçları I don't like the slowdown in the transitions between chats when the process is done for a long time.

What problems is Zoho Cliq solving and how is that benefiting you?

As the service team, we can hold meetings and take quick action with our teammates from the chat area.

Mid Market (51-1000 emp.)
Sep 03, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Brilliant chat messenger at a very reasonable price!"
What do you like best about Zoho Cliq?

I love the fact that Zoho Cliq is so accessible and yet so pocket friendly. Its calendar syncing features are awesome too, and I could not find these in the previous chat messengers I have used. Long messages also get converted to notepad type files, which is quote handy.

What do you dislike about Zoho Cliq?

It should definitely have a feature of recurring reminders, it currently has only one at a time feature for reminders, which is cumbersome. It should also allow a lot more app integrations to make it a wholesome tool. Sometimes I face loading and sending issues, which is not related to my internet connectivity.

What problems is Zoho Cliq solving and how is that benefiting you?

Benefits of having Zoho Cliq include better channel organization, no limit on user addition, and ability to add external team members for discussions. It has also helped us organize communication through different options.

Mid Market (51-1000 emp.)
Aug 24, 2021
 Source
Overall Rating:
5.0
Ankit K. avatar
Ankit K.
Sr. Manager Marketing
Share
"A great business instant messenger with video conferencing features"
What do you like best about Zoho Cliq?

It makes collaboration very easy. From instant messaging, creating channels for projects, adding reminders, sharing meeting invites -- everything is made easy with Cliq.

What do you dislike about Zoho Cliq?

Sometimes message notifications are not triggered and the recipient may not come to know about an incoming message.

What problems is Zoho Cliq solving and how is that benefiting you?

It is a great tool for collaborating with remote offices across continents as it works great for sharing media, messages and getting on conference calls.

Mid Market (51-1000 emp.)
Aug 24, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Cliq User Review"
What do you like best about Zoho Cliq?

The Feature and unique Layout is amazing.

What do you dislike about Zoho Cliq?

Nothing as such. Im having a great experience using it.

What problems is Zoho Cliq solving and how is that benefiting you?

Zoho Cliq makes makes team messaging a lot better. It has reduced the burden and has made communicating a lot easier

Mid Market (51-1000 emp.)
Jul 11, 2021
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Intuitive and very user friendly"
What do you like best about Zoho Cliq?

The user interface is so well designed to include all that a user needs - just login to experience.

What do you dislike about Zoho Cliq?

Some modules take a slightly more time to load but it's okay as those are not the key ones.

What problems is Zoho Cliq solving and how is that benefiting you?

Helping teams find all info in one place.

Mid Market (51-1000 emp.)
Jun 17, 2021
 Source
Overall Rating:
5.0
Hüseyin A. avatar
Hüseyin A.
Existing Application Developer
Share
"The only program you need for in-company correspondence, voice and video calls :)"
What do you like best about Zoho Cliq?

We have access to all users of the company. In addition, by following all users' processes, we can contact them quickly by following their availability. In addition, we can soon make group conversations in sudden situations. We can also use it on mobile with a simple interface.

What do you dislike about Zoho Cliq?

The only problem I have with Cliq is that when the user session is active on the browser and on the mobile simultaneously, in some cases, calls do not come. This needs to be developed.

What problems is Zoho Cliq solving and how is that benefiting you?

We can set up quick meetings for sudden, developing situations in terms of fast communication between teams. We can give short answers to the questions asked by sharing the screen instantly while in a meeting or talking. In addition, we can perform transactions simply and quickly with all Zoho applications.

Small Business (50 or fewer emp.)
Feb 08, 2021
 Source
Overall Rating:
5.0
KM
Khoren M.
Senior Software Engineer
Share
"Zoho Cliq, must have communication tool"
What do you like best about Zoho Cliq?

In desktop and web versions there is an opportunity that allows you to have multiple chat sessions right on the screen. Adio and video calls. Ability to set reminders. Zoho Calendar integration. Even, if you type for example "tomorrow", Cliq suggests you set an event in the calendar for "tomorrow". Several configurable statuses. Work tracking feature in Web and Desktop versions. Ability to have several channels. Ability to mention someone in the channels with @ symbol. Ease of use.

What do you dislike about Zoho Cliq?

If you are online in web or desktop version and someone writes to you through chat, you are receiving mobile push notification with sound. Sometimes it's annoying. Why I'm receiving notifications on the mobile phone while I'm online in the web or desktop version?

What problems is Zoho Cliq solving and how is that benefiting you?

In general, we are solving team communication problems. With Zogo Cliq communication has become softer and more pleasant

Small Business (50 or fewer emp.)
Jan 25, 2021
 Source
Overall Rating:
5.0
Hayato H. avatar
Hayato H.
Owner
Share
"Zoho Cliq Review"
What do you like best about Zoho Cliq?

Not provided

What do you dislike about Zoho Cliq?

Not provided

What problems is Zoho Cliq solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jul 27, 2020
 Source
Overall Rating:
5.0
HH
Hayato H.
Founder
Share
"Great Internal Communication System That Integrates with Zoho CRM"
What do you like best about Zoho Cliq?

What I love about Zoho Cliq is the integration it has with Zoho CRM and you can communicate with your team while in the CRM. Not to mention it makes talking with your team that much easier without having to leave the CRM.

What do you dislike about Zoho Cliq?

The only thing I don't like about it is the video conferencing feature that is still not at the level of Zoom. Once it does hit that level, Zoho Cliq would be one of the best chat systems out there even when compared with Slack or other communication tools.

What problems is Zoho Cliq solving and how is that benefiting you?

With Zoho Cliq I know who is online on my team and when I can check in on them. I can also point out specific parts on the CRM and talk about it with my team on Zoho Cliq. It is extremely useful!

Mid Market (51-1000 emp.)
Sep 10, 2019
 Source
Overall Rating:
5.0
Vincent R. avatar
Vincent R.
Information Specialist
Share
"The best software that always ensures real time messaging and that everyone stay informed."
What do you like best about Zoho Cliq?

What I probably like best about this software is the 3 column layout that allows me to chat in 3 different chats at once.

What do you dislike about Zoho Cliq?

The best software even though the quality of connections can be improved.

What problems is Zoho Cliq solving and how is that benefiting you?

This software promotes communication within an organization and ensures that everyone is always up to date,it also has a lot of application that ensures security and accessibility whenever you communicate with other partners.

Mid Market (51-1000 emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
Vincent A. avatar
Vincent A.
Communication Specialist
Share
"The great software with extra features for communicating with your team."
What do you like best about Zoho Cliq?

I like how easy it is to communicate with your team and collaborate while using this software, it also ensures that the employees are alert and notifies them whenever you want to talk with them.

What do you dislike about Zoho Cliq?

This software functions well and their are no major shortcomings realized to tell.

What problems is Zoho Cliq solving and how is that benefiting you?

With this software you get the benefit of chatting with your coworkers without leaving your applications you use on a daily basis, your whole team is also unified in one place and you are able to collaborate much more quickly and easy.

Mid Market (51-1000 emp.)
Aug 31, 2019
 Source
Overall Rating:
5.0
Michael J. avatar
Michael J.
Internal Communication Specialist
Share
"The best system for communicating with your work team."
What do you like best about Zoho Cliq?

I like this software since it facilitates communication with your team and also allows you to send us quick files if necessary at the moment.

What do you dislike about Zoho Cliq?

The best system only that sometimes it is slow when it comes to downloading.

What problems is Zoho Cliq solving and how is that benefiting you?

This software has enabled a complete way of communication, not only by texts, you also have voice calls or video calls, it is excellent to always keep your colleagues in touch.

Small Business (50 or fewer emp.)
Jul 02, 2019
 Source
Overall Rating:
5.0
AW
A W.
Owner
Share
"Simple alternative to phone and email communication"
What do you like best about Zoho Cliq?

Zoho Cliq is a user-friendly chat program that provides an alternative to picking up the phone or sending an email.

What do you dislike about Zoho Cliq?

Sometimes there is a delay between when messages appear on desktop version and when they show up on your mobile device, which is frustrating.

What problems is Zoho Cliq solving and how is that benefiting you?

Having the ability to communicate with team members real-time is incredibly helpful and saves so much time.

Small Business (50 or fewer emp.)
Jun 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great tool for reaching out to colleagues worldwide"
What do you like best about Zoho Cliq?

I appreciate the ease of use best of all.

What do you dislike about Zoho Cliq?

I do not think I have anything to dislike about the product.

What problems is Zoho Cliq solving and how is that benefiting you?

ability to talk to team members across the globe

Small Business (50 or fewer emp.)
May 22, 2019
 Source
Overall Rating:
5.0
ES
Elaine S.
Communications Specialist
Share
"Well integrated, versatile and easy to use chat software"
What do you like best about Zoho Cliq?

As a Zoho One User Zoho Cliq is an easy decision. It coordinates fantastically well with the Zoho Suite and it's anything but difficult to make new combinations with Zoho Creator. What I presumably like best about Cliq is the 3 section format that enables me to talk in 3 unique visits without a moment's delay.

What do you dislike about Zoho Cliq?

The desktop app for Mac feels a bit like a browser version and has some quirks where you need to reload the app in order for it to work.

What problems is Zoho Cliq solving and how is that benefiting you?

I enjoy the convenience of being able to shoot anyone in the company an IM and get real time feedback when it's needed. There is no better feeling than reliability and when I am on the phone with a client and need feedback from a colleague immediately, it's a fantastic and relieving feeling to have everyone I need at the tips of my fingers.

Small Business (50 or fewer emp.)
Oct 29, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Interoffice Communication Software"
What do you like best about Zoho Cliq?

This app lets you communicate with your co-workers in real-time. It definitely cuts down on back and forth e-mails. I think I like the mobile app the best!

What do you dislike about Zoho Cliq?

Nothing, so I will use this space to say that it has excellent video chat and file sharing abilities.

What problems is Zoho Cliq solving and how is that benefiting you?

Part of Zoho One and even a free app on its own, you can't beat cutting down on a bunch of e-mails.

Small Business (50 or fewer emp.)
Jul 31, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Business Communication App."
What do you like best about Zoho Cliq?

Chats with team members in public groups or in private, helps user to broadcast announcements with real time live video streaming.

What do you dislike about Zoho Cliq?

It can not able to upload heavy files , and the free package is not so convenient for the user.

What problems is Zoho Cliq solving and how is that benefiting you?

I get advantage of communicating with my ,co-workers , without leaving my application . And i can contact with internal or external client at a same time , it makes my work easy .

Enterprise (> 1000 emp.)
Jul 26, 2018
 Source
Overall Rating:
5.0
KM
Kriti M.
Senior Customer Service Representative
Share
"Productivity enhanced through a simple tool "
What do you like best about Zoho Cliq?

Reduce time to allocate task Makes communication easy with the team

What do you dislike about Zoho Cliq?

Nothing as of now everything is Perfect to the T

What problems is Zoho Cliq solving and how is that benefiting you?

Saving time on writing emails Reduce timing in assigning task Easy to track

Mid Market (51-1000 emp.)
Jul 26, 2018
 Source
Overall Rating:
5.0
KA
Krishna A.
Founder
Share
"Best App of Zoho One Package"
What do you like best about Zoho Cliq?

Chat, file sharing, group chats, chat with Bot, Best Emojis which make talk more easy, Drag & drop feature is best & more convenient. Real time chats Calls & Video calls. Best i liked is Group video Call

What do you dislike about Zoho Cliq?

As of now maximum features is already there i dont think there is something which is missing in Zoho Cliq

What problems is Zoho Cliq solving and how is that benefiting you?

Organization Chats are performed in this, our whole organization uses the zoho cliq for calling purpose instead of other provider. this become our day to day daily routine of work in zoho products

Enterprise (> 1000 emp.)
Jul 26, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"We have had a positive experience utilizing this for new student orientation at our college."
What do you like best about Zoho Cliq?

This is a great way to capture student data.

What do you dislike about Zoho Cliq?

I would say the only thing we disliked would be every once in awhile data did not save.

What problems is Zoho Cliq solving and how is that benefiting you?

N/A

Mid Market (51-1000 emp.)
Jul 26, 2018
 Source
Overall Rating:
5.0
VO
Vaibhav O.
High School Teacher
Share
"A GOOD COMMUNICATION AS WELL AS CHATTING TOOL"
What do you like best about Zoho Cliq?

easy-to-use communication and collaboration tool It has a free version, which has worked just fine so far it facilitates communication with my team and also allows me to send us quick files video calls are of great quality

What do you dislike about Zoho Cliq?

I Can't edit messages. No keyword notifications. Better options needed in Do Not Disturb mode. No screen sharing

What problems is Zoho Cliq solving and how is that benefiting you?

I get the benefit of chatting with my coworkers without leaving my applications I use on a daily basis.it made my work easy to communicate with all.i can send them necessary files as well as messages quickly.even i use it to get touch in with my students group

Small Business (50 or fewer emp.)
Feb 12, 2024
 Source
Overall Rating:
4.5
RB
Rahul B.
Digital Marketing Manager
Share
"Stay connected 24/7 with Zoho Cliq!"
What do you like best about Zoho Cliq?

I like it's user friendly interface,real time communication and security features. Also i like it's functionality of scheduling chat for a later time. Has made it easy to connect with team and performe various tasks with them! Has great customer suppport! Instant messaging is great with it too!!

What do you dislike about Zoho Cliq?

I have no major flaws regarding it!...it is a nice platform

What problems is Zoho Cliq solving and how is that benefiting you?

It is one of the best platform for business instant messaging!

Mid Market (51-1000 emp.)
Feb 01, 2024
 Source
Overall Rating:
4.5
PR
Paul. R.
Marketing Manager
Share
"Efficient team messaging with Zoho Cliq!"
What do you like best about Zoho Cliq?

Like how it has simpel yet effective interface that provides great quality calls. Also i like how it enables a collaborative platform for the team. It's best when it comes to centralizing communication for the sales and marketing teams. Has great customer support!

What do you dislike about Zoho Cliq?

It is definitely a great tool! No dislike

What problems is Zoho Cliq solving and how is that benefiting you?

Has offered us with the best business team collaboration. Has affordable premium plan.

Enterprise (> 1000 emp.)
Jan 21, 2024
 Source
Overall Rating:
4.5
MK
Meenakshi K.
Founder
Share
"Establish Streamlined and Access Control Communication Platform with Zoho Cliq"
What do you like best about Zoho Cliq?

It provides a hybrid and wide range of video and audio conferencing platform for physical and online collaboration with internal and external stakeholders as well. It's simplified user interface also makes it a perfect choice for wide range of non-technical teams. Also, its advance integration with other zoho application makes file sharing easy with other team members.

What do you dislike about Zoho Cliq?

Its ownership cost which includes implementation, licensing and maintenance cost might be a challenge to afford by small scale industries. Also, it does not provide any support to users depending on On-Premises model for their operation. It also does not provide much integration with external vendors or software other than Zoho ecosystem.

What problems is Zoho Cliq solving and how is that benefiting you?

It helped us to break down the silos and effectively collaborate with our internal and external colleagues as well. It also provide an advance platform to share the large files which is unable to be shared via mail. Its advanced security and encryption feature allow us to work on highly confidential file.

Small Business (50 or fewer emp.)
Jan 13, 2024
 Source
Overall Rating:
4.5
Anandhan M. avatar
Anandhan M.
Product Manager
Share
"Convenient Communication Software"
What do you like best about Zoho Cliq?

Cliq integrates well with other Zoho apps particularly helpful in Contact. All the basic chat and collaboration features are there in a familiar user interface. Secondly the customer support that Zoho offers is miles ahead compared to other communication softwares. multiple chats can be done easily and also provide a high-quality screen-sharing process.

What do you dislike about Zoho Cliq?

Phone app either I haven't tried it or it sucks really bad. The video calls can be very difficult to start and to include everyone for meetings.

What problems is Zoho Cliq solving and how is that benefiting you?

I didn't notice anythis with this software.

Mid Market (51-1000 emp.)
Jan 09, 2024
 Source
Overall Rating:
4.5
José F. avatar
José F.
Im Manager Central Amer And Caribbean En Wärtsilä
Share
"Best application for support"
What do you like best about Zoho Cliq?

The best interface with Zoho Desk, that allow to the support and end users to be integrated. Also the Zoho ecosystem very well connected.

What do you dislike about Zoho Cliq?

For now they are improving at lot of But something to say, the web interface could be more easy to use.

What problems is Zoho Cliq solving and how is that benefiting you?

For end users support it is a great tool, I have it integrated with Zoho Desk and at the time to be in contact with the user, this is an easy and fast way to chat and meet. It allow me to save time.

Small Business (50 or fewer emp.)
Dec 16, 2023
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Use of Cliq for Corporate Conversations"
What do you like best about Zoho Cliq?

Zoho Cliq is easy to use ,integrate and it feels like we are on a standard Messaging Software.the best thing is that it supports minimum software requirements and provides Web-based Interface too. its customer support is active and helps the consumer.The calling features is perfect to use no interruption and also it has various status option like taking break, available , away etc.And most important the Taz chatbot

What do you dislike about Zoho Cliq?

I personally found cliqs message entering input box little annoying as if a user hits enter it send the entered text but generally in other messaging apps enter means new line and in cliq it is supported using alt+enter but general nontech people find it annoying.

What problems is Zoho Cliq solving and how is that benefiting you?

daily conversation with office colleagues meetings and updates.

Small Business (50 or fewer emp.)
Dec 13, 2023
 Source
Overall Rating:
4.5
Sumaira S. avatar
Sumaira S.
Sales Support Representative
Share
"My experience with Zoho Cliq"
What do you like best about Zoho Cliq?

It very easy to do audio call, video call and screen share with just one click. The video and audio quality is also very good. Zoho cliq also has a chat gtp in my organization.

What do you dislike about Zoho Cliq?

There is no negative experience until now that i have faced while using Cliq.

What problems is Zoho Cliq solving and how is that benefiting you?

It has a chat GTP feature in it which helps in solving many issues like for instance drafting email or making a short note of any topic and also whenever any important question arises of business i get an instant reply from my team.