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Zoho Cliq
Streamlined Team Communication Hub
4.4
(219)
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Zoho Cliq Reviews & Product Details

Zoho Cliq Overview
What is Zoho Cliq?

Zoho Cliq is a team communication and collaboration tool that allows you to chat, share files, and track tasks in real time. Its integration with other Zoho applications and its AI-powered search feature give it a significant advantage over the competition. Other great features include audio and video conferencing, a mobile app, and customizable workflows for streamlining team processes.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
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What Zoho Cliq is best for?
How does Zoho Cliq compare to Helpfull?
What are the pros and cons of Zoho Cliq?
Zoho Cliq Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
Zoho Cliq Features
API Access
Admin Controls
Audit Logs
Bots and Automation
Calendar Integration
Contact Management
Customizable Notifications
Data Export
Desktop Access
Emoji Support
End-to-End Encryption
File Sharing
GIF Support
Group Chats
Integration with Third-Party Apps
Message History
Message Threads
Mobile Access
Multi-language Support
Real-time Messaging
Screen Sharing
Search Functionality
Single Sign-On (SSO)
Task Management Integration
Two-Factor Authentication (2FA)
User Mentions
User Presence Status
User Roles and Permissions
Video Calls
Voice Calls
Zoho Cliq Media
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Zoho Cliq Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 09, 2024
Zoho Cliq Logo
219 Zoho Cliq Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Oct 20, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Review for Zoho Cliq"
What do you like best about Zoho Cliq?

it is very easy to use and best features

What do you dislike about Zoho Cliq?

support team of zoho takes more time to resolve the challanges.

What problems is Zoho Cliq solving and how is that benefiting you?

inter-domain accessible communication with file share and calling helps reducing efforts and time and boost productivity while avoiding open web platforms.

Small Business (50 or fewer emp.)
Nov 04, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Drop in replacement for Slack, and probably better than slack in many ways"
What do you like best about Zoho Cliq?

The interface is simple but powerful. It is very easy to create groups and chat in general is a replacement for email within a company for many many situations. Cliq will integrate with other apps in the Zoho system, but also has an API, web hooks, and bots that make it easy to create your own integrations and automation. Compared with Slack, I think that Cliq has superiority in its simplicity. I feel like messages and conversations can get lost in Slack, whereas in Cliq you can more easily see what's new.

What do you dislike about Zoho Cliq?

There's nothing to dislike here. I am using Cliq as part of Zoho One, so it's included in the total package at no cost. There are probably fewer ready-made integrations when compared to slack, but it is very easy to use either Zapier or Zoho Flow to create your own integrations.

What problems is Zoho Cliq solving and how is that benefiting you?

1. Central spot for notifications. No more emails generated to notify when orders come in or quote requests come in, these can all be sent to a particular Cliq channel where I can monitor. 2. Internal communications. It's much easier to use than email for exchanging short messages like status updates with colleagues. The history is saved and searchable. You can throw in videos, images, or other media right in the chat. Multiple parties can view communications without having it "sent" to them (a replacement for cc in email) Even with only 2 or 3 people using the application it's still a great method. 3. Built in audio and video chat. Quickly go from a text chat to a video call without needing to open another application. History of this call goes right in the chat. 4. Status. You can see employees' availability for communication in a glance.

Small Business (50 or fewer emp.)
Apr 05, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Effective, quick, reliable."
What do you like best about Zoho Cliq?

This addition to the Zoho family has been a great asset to the entire company. We've been able to file share, create groups, and even stay connected via the app on personal cell phones.

What do you dislike about Zoho Cliq?

Setting up new members has proven to be a little difficult. It would be better if there was a way to add in new employees through administration accounts.

What problems is Zoho Cliq solving and how is that benefiting you?

Keeping everyone efficiently connected and making it easier than ever to ask questions and get answers in real time.;

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"helpful"
What do you like best about Zoho Cliq?

I'm able to meet for meetings from home, and communicate to others in other offices. able to see presentations, while not physically there.

What do you dislike about Zoho Cliq?

The dropping of calls, and difficulty hearing others.

What problems is Zoho Cliq solving and how is that benefiting you?

having a confidential line when calling.

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Soho Cliq"
What do you like best about Zoho Cliq?

Zoho Cliq allows members of a team to collaborate, even if all of the team members are not present.

What do you dislike about Zoho Cliq?

Zoho Cliq is very handy for group projects, but now that most people have smart phones, it is almost just as easy to start a group message over text.

What problems is Zoho Cliq solving and how is that benefiting you?

If all members cannot attend a group meeting, Zoho Cliq allows everyone to still collaborate. It also eliminates the need for a large group message on people’s personal cellular devices.

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great for IT Support Needs"
What do you like best about Zoho Cliq?

Very simple to use by a downloding software, then IT able to access any computer and resolve issues. Great for group-meetings too when working remotely but on one project.

What do you dislike about Zoho Cliq?

Sometimes download takes a while, but that might be a slow computer. Also if it was an app for faster access, I would appreciate it.

What problems is Zoho Cliq solving and how is that benefiting you?

IT problems, we use Zoho so iT can access computers and correct issues after gaining control. It seems secure and its easy online link we use to connect

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho Cliq"
What do you like best about Zoho Cliq?

I really like how you can combine different forms of communication - DMs, group messages and video chat. The channel features also help organize our different project teams

What do you dislike about Zoho Cliq?

The mobile site can be difficult to use an seems to crash a lot.

What problems is Zoho Cliq solving and how is that benefiting you?

Really helped our teams organize better - we have members in two different offices and more who work from home.

Mid Market (51-1000 emp.)
Jul 25, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Useful way of communicating with teams"
What do you like best about Zoho Cliq?

A quick and convenient way to communicate with teams, especially those who work remotely

What do you dislike about Zoho Cliq?

Can't think of anything - didn't have any problems whilst using

What problems is Zoho Cliq solving and how is that benefiting you?

Clear and quick communication

Small Business (50 or fewer emp.)
Jul 17, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good alternative to what is out there already"
What do you like best about Zoho Cliq?

I like the fact that It is a cross-platform service and can be used on Web, Linux, MacOS, and Windows. It even comes with mobile apps for Android, iPhone. Easy to get started and helps tremendously with collaboration between team members.

What do you dislike about Zoho Cliq?

The integration with other products does not seem very staraight forward. May when I use it for longer than that will become easier.

What problems is Zoho Cliq solving and how is that benefiting you?

Efficient collaboration between team members!

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"It’s good to connect with users of our interface"
What do you like best about Zoho Cliq?

It helps us to know ... if we can do anything with messages and to connect with users

What do you dislike about Zoho Cliq?

We certainly don't want you to know about it

What problems is Zoho Cliq solving and how is that benefiting you?

It's good to know that you can get the same results with your own method

Enterprise (> 1000 emp.)
Dec 20, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Cliq is not great but is good"
What do you like best about Zoho Cliq?

Some ux features is realy useful. Everyone can use it.

What do you dislike about Zoho Cliq?

The User Interface is not good enough to fit nowadays trend.

What problems is Zoho Cliq solving and how is that benefiting you?

Collaborating with my team and company

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Internal commuincation system"
What do you like best about Zoho Cliq?

How easy it integrates with Zoho mail. not having to go to the site directly

What do you dislike about Zoho Cliq?

not able to have a meeting with an external person via a link without register

What problems is Zoho Cliq solving and how is that benefiting you?

We had an uptake in staff we needed to find a way to have internal communication and also help with the remote work checks.

Small Business (50 or fewer emp.)
Dec 26, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Cliq to collaborate"
What do you like best about Zoho Cliq?

It's very easy to use. People figure out and learn how to use it within a few minutes all on their own. There is no learning curve; I have seen people coming from other chat applications and quickly learning how to use Cliq. The price point is another plus point. It does the same thing as slack but is infinitely better and integrates well with other Zoho apps from the Zoho ecosystem. This integration helps with alerts; if a new lead is created, you can trigger a message on Cliq. All these features make it possible for everyone in the team to be on same page and pass on messages extremely quickly.

What do you dislike about Zoho Cliq?

There isn't much to dislike, but the place we faced issues was the psychological friction people had in moving from slack to cliq. Although cliq has almost all the features that slack has, getting everyone to move from space to cliq was a major challenge. For some reason, people were very against this change; Most people who have already used slack were so used to it, that switching to cliq required effort and I guess they felt cliq's UI a bit clunkier than slacks.

What problems is Zoho Cliq solving and how is that benefiting you?

Zoho Cliq is providing us with a means to collaborate with our colleagues efficiently by helping us share messages, documents, etc. It benefits us immensely as the entire organization communicates with each other through the app and stays on top of anything happening in and around the organization.

Small Business (50 or fewer emp.)
Aug 24, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Useful yet Limited"
What do you like best about Zoho Cliq?

Cliq is fairly easy to use once you learn how to. The fact that it is mostly seamless between Desktop and Mobile is nice. Built-in video and audio call as well as screen share is handy.

What do you dislike about Zoho Cliq?

Cliq makes working with people outside your organization very difficult. You have a limited amount of guest access passes and then you have to purchase licenses for them to use. This is a major downside for working with offshore resources or contractors.

What problems is Zoho Cliq solving and how is that benefiting you?

Cliq streamlines communication in-house by having each of its modules connected. This is inherently useful just for linking various things together. Being able to chat, call and screen share and even share files on one platform is nice.

Small Business (50 or fewer emp.)
Sep 29, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Cliq for a digital marketing team"
What do you like best about Zoho Cliq?

I strongly recommend Cliq for team work, as it allows you to quickly share files, create closed groups for each project, open work groups and much more

What do you dislike about Zoho Cliq?

Syncing with the desktop app often doesn't work

What problems is Zoho Cliq solving and how is that benefiting you?

Connection with colleagues in one place and separeted groups project

Small Business (50 or fewer emp.)
May 07, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Super Efficient Communications Platform"
What do you like best about Zoho Cliq?

Cliq allows you to communicate with all of your colleagues in one place.

What do you dislike about Zoho Cliq?

In order to click a conversation that is further down your list, you have to click "show all" which opens another tab. That can be kind of annoying from a user experience standpoint.

What problems is Zoho Cliq solving and how is that benefiting you?

I'm able to stay in touch with colleagues no matter where I'm working from. The mobile app is especially helpful as I'm often on-the-go.

Small Business (50 or fewer emp.)
Apr 18, 2023
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good messaging platform."
What do you like best about Zoho Cliq?

Messaging out is quick, and responding is quick also.

What do you dislike about Zoho Cliq?

Search function and navigation can be difficult at times to follow.

What problems is Zoho Cliq solving and how is that benefiting you?

Quick communication with fellow employees. I don't have to find them to ask a question. Or they may answer a question when they are in and I am not.

Small Business (50 or fewer emp.)
Mar 14, 2022
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Suitable for business chat"
What do you like best about Zoho Cliq?

/ (slash) commands and instant call feature are very helpful. Clean UI and data privacy that comes with Zoho makes it a better choice compared to slack

What do you dislike about Zoho Cliq?

Sometimes slow and messages load late, performance can be improved

What problems is Zoho Cliq solving and how is that benefiting you?

Team internal collaboration is simplified and it connects well with existing Zoho products and acts as a unified medium of communication

Mid Market (51-1000 emp.)
Aug 27, 2021
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"En suite IM ability"
What do you like best about Zoho Cliq?

I like that it was built right into the software package that we were using already and made it convenient to be in a case and then collaborate with the team.

What do you dislike about Zoho Cliq?

There was an overall lack of functionality and design constraints that didn't suit well for cross-department collaboration.

What problems is Zoho Cliq solving and how is that benefiting you?

We were using it mainly for one department communication, so inner team and it was fairly convenient for us to utilize.

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