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Zoho Cliq Reviews: 4.4/5 — Solid Choice
Zoho Cliq is a team communication and collaboration tool that allows you to chat, share files, and track tasks in real time. Its integration with other Zoho applications and its AI-powered search feature give it a significant advantage over the competition. Other great features include audio and video conferencing, a mobile app, and customizable workflows for streamlining team processes.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux |
| Training | Documentation |
| Languages | English |
Compare Zoho Cliq with other popular tools in the same category.
I really like how you can combine different forms of communication - DMs, group messages and video chat. The channel features also help organize our different project teams
The mobile site can be difficult to use an seems to crash a lot.
Really helped our teams organize better - we have members in two different offices and more who work from home.
I'm able to meet for meetings from home, and communicate to others in other offices. able to see presentations, while not physically there.
The dropping of calls, and difficulty hearing others.
having a confidential line when calling.
The real-time messaging is seamless no matter what device you use. The mobile application is very responsive as well. We also needed some help setting up and the Zoho staff were very friendly and professional.
The interface is definitely not as clean as Slack. It also looks like a Slack knock-off, which I'm not complaining about but looks like a lack of creativity, Other than that, everything is great!
We use Zoho Cliq for instant messaging within a small department at my work. We use it multiple times per day.
A quick and convenient way to communicate with teams, especially those who work remotely
Can't think of anything - didn't have any problems whilst using
Clear and quick communication
I like the fact that It is a cross-platform service and can be used on Web, Linux, MacOS, and Windows. It even comes with mobile apps for Android, iPhone. Easy to get started and helps tremendously with collaboration between team members.
The integration with other products does not seem very staraight forward. May when I use it for longer than that will become easier.
Efficient collaboration between team members!
If you use Zoho's apps you can integrate cliq into almost anything. This saves our employees from having to switch screens to communicate. Cliq is basically Slack that can be embedded into your tools.
It does not have much functionality due to the closed ecosystem.
We want our employees to use screen space as efficiently as possible and this app lets them access their teammates on whatever screen they are already on.
Integration with other zoho one applications like Zoho CRM, Zoho Projects, Zoho Desk, Zoho Invoices
Lacking in Integrations out side of zoho ecosystem
All the organization communications including the notifications from other zoho tools like Zoho CRM, Zoho Desk and Zoho Projects can be aggregated into a single platform.
-Free application -Ability share the screen -Call option along with instant messaging -Available in Play store - able to link with other Zoho products such as Zoho Connect and Zoho Mail.
-Appearance (Colors and Font Styles) -connectivity issues -
connecting with colleagues by having meetings or instant messaging. alternative solution for having physical meetings.
It helps us to know ... if we can do anything with messages and to connect with users
We certainly don't want you to know about it
It's good to know that you can get the same results with your own method
You can schedule when you want a message to be sent if the user is away.
You need an email to sign up unlike WhatsApp that uses a phone number
The scheduling functionality is great
Some ux features is realy useful. Everyone can use it.
The User Interface is not good enough to fit nowadays trend.
Collaborating with my team and company
Very Effective and Simple Dashboard for chat and other groups. The chatbots are very useful to findout the chat or files we looking for. The storage space is also one of the competitive and useful features, since they providing 100gb storage for every users.
Notably some buggs and crashed happening occasionaly for mobile application and in the browser.
Effective comminication within the team. Increase the productivity with quick headsup and instimations of the current task and problems.
group chat, tracking conversation, Various other apps integration cheap and affordable
sometimes there are some bug and integration issues with other systems outside the ZOHO ecosystems
If our enterprise wants tto do bulk marketing messages, tyhis app is very useful and its very user friendly
The most i like the fast and reliable conversations between users without any network issues
I wont like mostly the user interface of the zoho cliq app
Mostly its benfits the business operations between the employess and business analysts
How easy it integrates with Zoho mail. not having to go to the site directly
not able to have a meeting with an external person via a link without register
We had an uptake in staff we needed to find a way to have internal communication and also help with the remote work checks.
It's very easy to use. People figure out and learn how to use it within a few minutes all on their own. There is no learning curve; I have seen people coming from other chat applications and quickly learning how to use Cliq. The price point is another plus point. It does the same thing as slack but is infinitely better and integrates well with other Zoho apps from the Zoho ecosystem. This integration helps with alerts; if a new lead is created, you can trigger a message on Cliq. All these features make it possible for everyone in the team to be on same page and pass on messages extremely quickly.
There isn't much to dislike, but the place we faced issues was the psychological friction people had in moving from slack to cliq. Although cliq has almost all the features that slack has, getting everyone to move from space to cliq was a major challenge. For some reason, people were very against this change; Most people who have already used slack were so used to it, that switching to cliq required effort and I guess they felt cliq's UI a bit clunkier than slacks.
Zoho Cliq is providing us with a means to collaborate with our colleagues efficiently by helping us share messages, documents, etc. It benefits us immensely as the entire organization communicates with each other through the app and stays on top of anything happening in and around the organization.
The most helpful aspect of Zoho Cliq is its ability to streamline communication and collaboration between teams. It provides a centralized platform for team members to communicate, share files, and collaborate on projects. The main upsides of using Zoho Cliq are: 1. Easy to use interface: Zoho Cliq has an intuitive user interface that makes it easy for users to quickly get up and running with the platform. 2. Real-time messaging: Zoho Cliq allows users to send messages in real-time, making it easier for teams to stay connected and collaborate on projects. 3. File sharing: Zoho Cliq allows users to easily share files with each other, making it easier for teams to collaborate on projects. 4. Task management: Zoho Cliq provides a task management system that allows users to assign tasks, set deadlines, and track progress on projects. 5. Integrations: Zoho Cliq integrates with other popular applications such as Google Drive, Dropbox, Slack, and more, allowing users to easily access their data from one central location.
One of the least helpful aspects of Zoho Cliq is that it does not offer a free version. This means that users must pay for the service in order to use it, which can be a barrier for some users. Additionally, the user interface can be difficult to navigate and understand, making it difficult for new users to get started.
1. Improved Collaboration: Zoho Cliq helps teams collaborate more effectively by providing a centralized platform for communication, task management, and file sharing. 2. Increased Productivity: Zoho Cliq helps teams stay organized and on track with its task management features, allowing users to assign tasks to team members, set deadlines, and track progress. 3. Streamlined Communication: Zoho Cliq provides an easy-to-use chat interface that allows teams to communicate quickly and efficiently without having to switch between multiple applications. 4. Enhanced Security: Zoho Cliq offers secure file sharing and data encryption to ensure that sensitive information remains safe and secure.
Cliq is fairly easy to use once you learn how to. The fact that it is mostly seamless between Desktop and Mobile is nice. Built-in video and audio call as well as screen share is handy.
Cliq makes working with people outside your organization very difficult. You have a limited amount of guest access passes and then you have to purchase licenses for them to use. This is a major downside for working with offshore resources or contractors.
Cliq streamlines communication in-house by having each of its modules connected. This is inherently useful just for linking various things together. Being able to chat, call and screen share and even share files on one platform is nice.
Easy to use and maintenance. Price is reasonable and affordable.it integrate easily with other Zoho applications and other applications.cutsom bots and reporting. Multi-channel and other Manu amazing chat features.
There is no guest user ( client ) can communicate without licence, it means visitors required licence to be part of teams. Sometimes audible alerts are annoying. UI is bit obstuse. More emotions would be appreciated. And happy they are improving day by day and release by release.
It effectivelu helped me chatting/ conferencing with my coworkers in these work form home new normal for very cheap price. Fast and multiple device compatible makes us to work from any where and any device.
In the single platform all business solution
Nothing to dislike very cost effective solution for the startups
For internal communication we are dependent on whatsapp were our data privacy breaks but we can use Zoho cliq were company employee using our plateform for the data sharing and for the conversations
It is providing effective tools and fast communicating features for interacting and collaborating with members of teams and organizations. It helps users in generating private channels for chats for handling different types of projects and topics.
Its collaboration tools must be more user-friendly and easy to learn. Its long and frequent updates may interrupt teams and their work. You have to restart your computers occasionally. It should make more improvements in contacts and calling features. More options should be provided for adding photos on contacts.
It is having many features which help invite vendors and customers for participating in channels. It has a drag and drops option which helps in the easy sharing of documents, images, and files. It is also helpful in accessing the histories of chats.
Team collaboration is the key to successful tasks and the organized management of these tasks, whether online or in-person collaboration. We have been using Zoho Cliq for the last few years at our company and the results are in terms of a collaborative team effort. When there are no communication boundaries between teams, the results are surely satisfactory.
The initial setup is difficult to deploy and it is not very easy for a big organization like ours to start afresh with new platforms. We had to face trouble in the initial days but now that it is all settled we are at peace with the platform and its performance as well.
When we think of positively and properly collaborative teams, we are confident in the success and completion of tasks and this confidence is provided by Zoho Cliq. With Zoho Cliq you can have instant and on-the-spot messaging, automated tasks assignment and management. The calls, messages, file sharing and much more is available under one roof. Zoho is our ultimate favorite at the office. We as a whole team are at ease knowing that no matter what happens we can collaborate perfectly via Zoho. There is only one thing that can be added to improve the overall conversation scenario, it is the ability to record calls. This would be a huge favor in our department.
It is free and easy to set up. The interface is good and similar to other messaging apps, which reduces the learning curve. You can create bots similar to slack to automate tasks. Channels are a great way to collaborate in a large group.
Pricing is something that could be one possible deterrent in case you want to upgrade. As Zoho is not that popular you may not see everyone using this outside your workspace.
As a team, we are using Zoho Cliq to make our internal communication easy. we also use different chat apps to complete our digital chats. Zoho Cliq also helps us in automating our task by building bots
What I find most interesting about cliq is the way it organizes the files you share through chat channels, you can access the files organized by date, type, size, etc. No need to search the chats directly but in the shared files folder
I find it overloaded with too many ornaments, too many distracting "work" tools. Example: a button to notify you that you went out for 15 minutes to look for a coffee. Do you really need a button for that?
Basically I use the zoho cliq in my remote workflow to share files with collaborators, in addition to taking advantage of the audio or video call.The aspect that I take most advantage of is definitely the exchange of files in real time with my work team.
Zoho Cliq boasts most of the features you’d expect from an office IM such as groups and integrations, but at a better price than the competition. And the product support is excellent. Zoho also happily implemented a Mark as Unread feature for us. Plus, the daily quotes are Great.
Integrating Cliq with our external services like Git and New Relic was more effort as opposed to Slack. And some elements require polishing: Video and Audio calls could be better, Interface has room for improvement, but apart from that, Cliq is a decent All-Round IM
Due to the notice groups and integration with Zoho Desk and Projects, Cliq is the first application I open when I switch my laptop on in the mornings. It make's it easy to track what my collegues are working on and what the status of those projects are, I can easily see what bugs had been filed from Desk and the Timesheets help me track my progress
I strongly recommend Cliq for team work, as it allows you to quickly share files, create closed groups for each project, open work groups and much more
Syncing with the desktop app often doesn't work
Connection with colleagues in one place and separeted groups project
Cliq allows you to communicate with all of your colleagues in one place.
In order to click a conversation that is further down your list, you have to click "show all" which opens another tab. That can be kind of annoying from a user experience standpoint.
I'm able to stay in touch with colleagues no matter where I'm working from. The mobile app is especially helpful as I'm often on-the-go.
I really was not expecting to say this, but my Slack app crashed more often than Cliq. No delays in sending messages, not a cluttered interface. Everything is great.
I use Cliq via Android and it works fine. Some members have complained about iOS but I wouldn't know more than that. Besides that, I onl have good things to say about Cliq.
Internal team communication - we use it especially for focus groups on long-term prjects.
Cliq is an easy downloadable app that you can use to stay in touch with colleagues about various topics, even when you are offline (not in the office). It mimics slack in many ways as well.
I did have to download it 3x in order for my chats to go through. It was frustrating that I was sending my team information through Cliq that on my end showed up as sent and received that they never saw. That was my biggest frustration in the beginning.
We are able to easily communicate with each other and solve problems easily. There is a record of everything that has occurred and easy to find.
Cliq is a viable alternative to Slack. This is why we tried out the product. It is Slack wihtout the fluff in my opinion
Slack's features that are in addition to Cliq make Slack much better for our use. Also the user interface would glitch a lot.
Internal team communication (i.e.instant messaging, plan meetings, set agendas, etc.)