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Zoho Cliq Reviews: 4.4/5 — Solid Choice
Zoho Cliq is a team communication and collaboration tool that allows you to chat, share files, and track tasks in real time. Its integration with other Zoho applications and its AI-powered search feature give it a significant advantage over the competition. Other great features include audio and video conferencing, a mobile app, and customizable workflows for streamlining team processes.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux |
| Training | Documentation |
| Languages | English |
Compare Zoho Cliq with other popular tools in the same category.
It helps to manage projects and team along with a lot of more benefits
It is so feature-rich that I get confused while using it. In the beginning I literally had to struggle to find what is where.
It was helping to update my task so that every one can be on the same page.
It is providing great support for communication process of hybrid work. It helps to deliver the work efficiently. In addition to that, thebest part o is followings: 1. Meeting recording 2.Documents sharing 3. Calendar reminders
Not figured any missing functionality yet.
The parts are meeting recording and calendar reminder. Those features are helps to enhance the efficiency of communication.
Very easy to use. Very efficient Very fast User friendly
Haven't encountered any. I do hope I don't encounter any problem because I love it
Helps easy and fast communication across. Flow of communication is very fast and convenient
-Supports Multiple conversation panels. -Extremely fast as compared to other major players. -Lightweight with clean cut UI (they have kept it simple) -Inexpensive -Fork: Branch based & thread based conversations are supported. -3 Column design to serve personal & organisational needs.
Need delete message feature. Giphy is no longer supported. Need custom status settings like slack (currently there are 5 default user status that you can select). No customisation of UI is possible.
We also tried slack but it was way too expensive for our business needs. Zoho cliq is affordable and serves all business communication purposes effectively. Plus it's a fun app!
One stop platform for all. One in one chat, group discussions, notes keeping, reminders, files sharing, video call, conference calls and voice calls. Easy to use as simple as Whatsapp.
Sometimes it runs very slow and notifications stop working.
Helps to onboard new team members eaaily. Makes cross teams collaboration possible. Can be integrated with other CRMs and IT tools easily. It also has a mobile app, so no one will miss any important message.
its connected into the rest of the zoho products . all erp network
ui is a little old and can be done better
team comunication 1 to 1 and teams chats
Being able to have screen sharing sessions with my team along with the voice call, in my opinion, is the best feature of Cliq
The UI can be improved to make it more clutter-free
We are using Zoho One platform, and Cliq is a part of the suite. The chat widget is embedded in all of the Zoho products so even if I am using CRM or projects - I can still quickly access the chat without navigating to another window.
Zoho Cliq has basically replaced email and slack for us. The user interface is good and the software is fast as well. Feels really easy to communicate through Cliq.
Other people's status are shown incorrectly, which is a minor issue we used to face. It is integrated with all other Zoho products, which is very useful for us.
Business Communication is now smooth and we don't use email or whatsapp anymore. The product is very much suitable for a company like ours. Looking forward to more enhanced features that will help us communicate more efficiently.
Works like an internal business SMS system
Doesn't have enough notification options
Now, not every internal communications has to clog up our email system
With Cliq, collaboration with your workmates is easier and if ever they are on a call, it lets you know since there's an icon of the phone beside the user's profile. It also has a record button during calls where you can save it and you can use it for future reference. Team contacts are integrated with Cliq. You can also edit your sent messages.
It seems laggy whenever I do a screen share. Limited character count.
Real-time communication.
Zoho cliq is very simple to use and, for that matter, manage in terms of IT. It's one of the more affordable options out there and is feature rich. It has just about everything you need with a corporate messenger.
Zoho Cliq is, in itself, wholesome and is feature rich. There are not many thing missing but one thing that can improve is the video calling and conferencing feature. It can perhaps be more reliable and lag free. Second, it would be great if Outlook integration features can be added to schedule and maintain a calendar.
Yes, absolutely. We switched to Zoho Cliq from Slack as Slack doubled its fee on license renewal. After much deliberation, we switched to Zoho cliq seamlessly with all the chat history and channels imported from the former without many issues.
We can share documents, create groups and able to find a notification for every integrated application like the user has integrated zoho projects, slack or google drive. Then you will be notified of each update
Users are able to create a group, but all users in the group get equal rights, so anybody can add/remove another member from group.
Application integration like Zoho projects and real-time notification help to find the latest updates so that we won't miss anything. Also, it provides wiki space concept so we can centralize the information with the team, and everybody is on the same page and make discussion easy
The best test I thought back in 2020 was during the starting periods of COVID, as a Senior Project Manager I needed to lead a meeting on the web strangely and correspondence. After a lot of investigation and meeting with higher experts in our association, we ended up at Zoho. Assessing, support and the comfort of the Zoho programming help us with utilizing the limit of the meeting even in those troublesome stretches and even acknowledge we are at this point using that item even though we are working from the work environment right now since we found using those contraptions helping us with conveying the better results as it is reducing the bundle of manual work in following and correspondences.
I for the most part disdain the organization plan of Zoho Cliq, in any case, that would be a close-to-home and individual tendency. I have seen numerous people love this discussion view where they can open various grids for various visits and carry-on simultaneous conversations. Something else I could manage without Cliq is that you should be fundamental for one meeting, while in slack you can be fundamental for different workspaces. This for the most part limits experts as they can't join different associations' Cliq accounts yet for associations, this is never an issue.
Esteeming, support and the convenience of the Zoho programming help us with utilizing the capacity of the meeting even in those troublesome stretches and even acknowledge we are at this point using that item although we are working from the working environment right now since we found using those gadgets helping us with conveying the better results as it is decreasing the piece of manual work in following and correspondences. Our assistance bunch values the Zoho workspace especially as it is proficient, in advance we used to manage direct messages and the best thing we missed around there is the loss of authentic following and we missed a bundle of answers which exploded against our assistance. Various affiliations ought to use it on account of its modernized UI and basic meeting-specific devices. It will assist coordinate various gadgets. I astoundingly favor everyone to give Zoho Cliq one endeavor. Cliq is superior to other programming that is available while keeping watch.
You can communicate with anybody within the organization Easy and simple to use App support is available
The email section is not at all satisfactory. Doesn't sends notification the receiver instantly
Team co-ordination along with supporting team members. Sharing confidential information.
Instant chat options to send messages and attachments.
Not being able to do a video conference with users.
Internal communication with employees is much easier now. Allows to record everyone's attendance with the check in and check out options.
Chatting with team members inside the organization and easy integration toI third party
Confusing between the channels and group not a good ui, Difficulty to choose any action
Chat with teams
Quick and easy integration and great cross-platform functionality. It has been a great help to be able to continue conversations seamlessly when moving from desktop to mobile devices in or out of the office.
Have not found anything that I or anyone on the team has had any issues with.
With a mix of work from home and in-office needs, Cliq has proven to be a big help in keeping communication running smoothly for everyone in the office no matter where they are.
Zoho cliq is one of the best CRM I've used. It's user friendly and easy to access. It gives easy access to all Zoho applications in a single dashboard.
No doubt it's one of best CRM but it's bit expensive. At times there is a lag in the response
Connects me with my team In real-time. Helps to keep track of all apps and employees in one click. Kudos to the creator
Zoho Cliq is a brilliant messaging app and part of the Zoho universe. Our team is using Zoho Cliq for instant messaging and day-to-day file sharing. Also, users can create groups and channels to improve efficiency.
Zoho Cliq is a feature-loaded tool but doesn't allow users to delete sent messages. Also, some trending features are missing, like GIPHY. Need improvement at the message thread side as it is challenging to identify the message threads.
Significant benefits and problem solving via Zoho Zliq are: - Instant Messaging - Audio/Video conferencing - Creating Groups - Creating Channels - Sharing files - Pinning Contacts - Organising important contacts
I like how the conversations are organized and searchable. Far better than other messaging apps. It allows collaboration to be more open and transparent.
none so far, just keep the features and add good ones as well
checking and sharing ideas on the team has never been so easy!
it is very easy to use and best features
support team of zoho takes more time to resolve the challanges.
inter-domain accessible communication with file share and calling helps reducing efforts and time and boost productivity while avoiding open web platforms.
Easy integration within our software helps us to connect with customers easily. It Offers most of the features at a reasonable price in this category. Good documentation is available about the product.
Can use more automation features like other applicaitons
Easy to communicate with the client, client reports issues within my application. They need not use a third-party tool or a separate software or a website to do the same.
It makes communication within the company very easy. It does not require a separate chat environment. Job interviews are pretty easy.
There is no feature that I do not like. Quite successful.
It has made communication within the office much easier. We use this program all the time now.
The interface is simple but powerful. It is very easy to create groups and chat in general is a replacement for email within a company for many many situations. Cliq will integrate with other apps in the Zoho system, but also has an API, web hooks, and bots that make it easy to create your own integrations and automation. Compared with Slack, I think that Cliq has superiority in its simplicity. I feel like messages and conversations can get lost in Slack, whereas in Cliq you can more easily see what's new.
There's nothing to dislike here. I am using Cliq as part of Zoho One, so it's included in the total package at no cost. There are probably fewer ready-made integrations when compared to slack, but it is very easy to use either Zapier or Zoho Flow to create your own integrations.
1. Central spot for notifications. No more emails generated to notify when orders come in or quote requests come in, these can all be sent to a particular Cliq channel where I can monitor. 2. Internal communications. It's much easier to use than email for exchanging short messages like status updates with colleagues. The history is saved and searchable. You can throw in videos, images, or other media right in the chat. Multiple parties can view communications without having it "sent" to them (a replacement for cc in email) Even with only 2 or 3 people using the application it's still a great method. 3. Built in audio and video chat. Quickly go from a text chat to a video call without needing to open another application. History of this call goes right in the chat. 4. Status. You can see employees' availability for communication in a glance.
Inviting colleagues using the feature "Send Invite" is the different and unique feature noticed in this tool. The starred message is another feature which can be used to pin the important conversation
Nothing I feel to talk about dislike but I think search performance could be improved more so that application feels more smooth
Connecting with colleagues in a simple way Easy tracking of history conversation
Using Cliq is easy and simple. Good way to keep up with a large company.
Windows app is just web view, so no way to view messages offline.
Communicating with my team and keeping abreast of company news.
I like how fast and easy to use it is. I can share docs and interact with people all over the world who are connected to zoho cliq.
It cannot be integrated with other softwares with ease.
Team interactions and document sharing are the 2 problems i am solving with zoho cliq.
This addition to the Zoho family has been a great asset to the entire company. We've been able to file share, create groups, and even stay connected via the app on personal cell phones.
Setting up new members has proven to be a little difficult. It would be better if there was a way to add in new employees through administration accounts.
Keeping everyone efficiently connected and making it easier than ever to ask questions and get answers in real time.;
Very simple to use by a downloding software, then IT able to access any computer and resolve issues. Great for group-meetings too when working remotely but on one project.
Sometimes download takes a while, but that might be a slow computer. Also if it was an app for faster access, I would appreciate it.
IT problems, we use Zoho so iT can access computers and correct issues after gaining control. It seems secure and its easy online link we use to connect
Zoho Cliq allows members of a team to collaborate, even if all of the team members are not present.
Zoho Cliq is very handy for group projects, but now that most people have smart phones, it is almost just as easy to start a group message over text.
If all members cannot attend a group meeting, Zoho Cliq allows everyone to still collaborate. It also eliminates the need for a large group message on people’s personal cellular devices.