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Zoho Cliq Business Instant Messaging Software logo
Zoho Cliq
Streamlined Team Communication Hub
4.4

( 219 )

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Zoho Cliq Reviews: 4.4/5 — Solid Choice

Zoho Cliq Overview
What is Zoho Cliq?

Zoho Cliq is a team communication and collaboration tool that allows you to chat, share files, and track tasks in real time. Its integration with other Zoho applications and its AI-powered search feature give it a significant advantage over the competition. Other great features include audio and video conferencing, a mobile app, and customizable workflows for streamlining team processes.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
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Zoho Cliq Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux
Training Documentation
Languages English
Zoho Cliq Features
Admin Controls
API Access
Audit Logs
Bots and Automation
Calendar Integration
Contact Management
Customizable Notifications
Data Export
Desktop Access
Emoji Support
End-to-End Encryption
File Sharing
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Last updated: November 11, 2026
Zoho Cliq Business Instant Messaging Software logo
219 Zoho Cliq Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho Cliq"
What do you like best about Zoho Cliq?

I really like how you can combine different forms of communication - DMs, group messages and video chat. The channel features also help organize our different project teams

What do you dislike about Zoho Cliq?

The mobile site can be difficult to use an seems to crash a lot.

What problems is Zoho Cliq solving and how is that benefiting you?

Really helped our teams organize better - we have members in two different offices and more who work from home.

Small Business (50 or fewer emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"helpful"
What do you like best about Zoho Cliq?

I'm able to meet for meetings from home, and communicate to others in other offices. able to see presentations, while not physically there.

What do you dislike about Zoho Cliq?

The dropping of calls, and difficulty hearing others.

What problems is Zoho Cliq solving and how is that benefiting you?

having a confidential line when calling.

Enterprise (> 1000 emp.)
Jul 26, 2018
 Source
Overall Rating:
4.0
SS
Steven S.
Operations Specialist
Share
"A great cheaper alternative to Slack"
What do you like best about Zoho Cliq?

The real-time messaging is seamless no matter what device you use. The mobile application is very responsive as well. We also needed some help setting up and the Zoho staff were very friendly and professional.

What do you dislike about Zoho Cliq?

The interface is definitely not as clean as Slack. It also looks like a Slack knock-off, which I'm not complaining about but looks like a lack of creativity, Other than that, everything is great!

What problems is Zoho Cliq solving and how is that benefiting you?

We use Zoho Cliq for instant messaging within a small department at my work. We use it multiple times per day.

Mid Market (51-1000 emp.)
Jul 25, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Useful way of communicating with teams"
What do you like best about Zoho Cliq?

A quick and convenient way to communicate with teams, especially those who work remotely

What do you dislike about Zoho Cliq?

Can't think of anything - didn't have any problems whilst using

What problems is Zoho Cliq solving and how is that benefiting you?

Clear and quick communication

Small Business (50 or fewer emp.)
Jul 17, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good alternative to what is out there already"
What do you like best about Zoho Cliq?

I like the fact that It is a cross-platform service and can be used on Web, Linux, MacOS, and Windows. It even comes with mobile apps for Android, iPhone. Easy to get started and helps tremendously with collaboration between team members.

What do you dislike about Zoho Cliq?

The integration with other products does not seem very staraight forward. May when I use it for longer than that will become easier.

What problems is Zoho Cliq solving and how is that benefiting you?

Efficient collaboration between team members!

Small Business (50 or fewer emp.)
Jul 13, 2018
 Source
Overall Rating:
4.0
Ian B. avatar
Ian B.
Vp Of Interactive Media
Share
"Easy to Integrate "
What do you like best about Zoho Cliq?

If you use Zoho's apps you can integrate cliq into almost anything. This saves our employees from having to switch screens to communicate. Cliq is basically Slack that can be embedded into your tools.

What do you dislike about Zoho Cliq?

It does not have much functionality due to the closed ecosystem.

What problems is Zoho Cliq solving and how is that benefiting you?

We want our employees to use screen space as efficiently as possible and this app lets them access their teammates on whatever screen they are already on.

Mid Market (51-1000 emp.)
Mar 01, 2024
 Source
Overall Rating:
3.5
AS
Ankit S.
Founder
Share
"Integrations with other zoho apps make it a robust tool."
What do you like best about Zoho Cliq?

Integration with other zoho one applications like Zoho CRM, Zoho Projects, Zoho Desk, Zoho Invoices

What do you dislike about Zoho Cliq?

Lacking in Integrations out side of zoho ecosystem

What problems is Zoho Cliq solving and how is that benefiting you?

All the organization communications including the notifications from other zoho tools like Zoho CRM, Zoho Desk and Zoho Projects can be aggregated into a single platform.

Enterprise (> 1000 emp.)
Jan 06, 2024
 Source
Overall Rating:
3.5
Rukshan G. L. avatar
Rukshan G. L.
Manager Management Accounting
Share
"Zoho Cliq"
What do you like best about Zoho Cliq?

-Free application -Ability share the screen -Call option along with instant messaging -Available in Play store - able to link with other Zoho products such as Zoho Connect and Zoho Mail.

What do you dislike about Zoho Cliq?

-Appearance (Colors and Font Styles) -connectivity issues -

What problems is Zoho Cliq solving and how is that benefiting you?

connecting with colleagues by having meetings or instant messaging. alternative solution for having physical meetings.

Small Business (50 or fewer emp.)
Jan 04, 2024
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"It’s good to connect with users of our interface"
What do you like best about Zoho Cliq?

It helps us to know ... if we can do anything with messages and to connect with users

What do you dislike about Zoho Cliq?

We certainly don't want you to know about it

What problems is Zoho Cliq solving and how is that benefiting you?

It's good to know that you can get the same results with your own method

Small Business (50 or fewer emp.)
Dec 28, 2023
 Source
Overall Rating:
3.5
Abraham I. avatar
Abraham I.
Digital Advertiser
Share
"An alternative for Slack"
What do you like best about Zoho Cliq?

You can schedule when you want a message to be sent if the user is away.

What do you dislike about Zoho Cliq?

You need an email to sign up unlike WhatsApp that uses a phone number

What problems is Zoho Cliq solving and how is that benefiting you?

The scheduling functionality is great

Enterprise (> 1000 emp.)
Dec 20, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Cliq is not great but is good"
What do you like best about Zoho Cliq?

Some ux features is realy useful. Everyone can use it.

What do you dislike about Zoho Cliq?

The User Interface is not good enough to fit nowadays trend.

What problems is Zoho Cliq solving and how is that benefiting you?

Collaborating with my team and company

Mid Market (51-1000 emp.)
Dec 13, 2023
 Source
Overall Rating:
3.5
Preatheep S. avatar
Preatheep S.
Seo Analyst
Share
"Great Chat Product for Medium Scale Industry"
What do you like best about Zoho Cliq?

Very Effective and Simple Dashboard for chat and other groups. The chatbots are very useful to findout the chat or files we looking for. The storage space is also one of the competitive and useful features, since they providing 100gb storage for every users.

What do you dislike about Zoho Cliq?

Notably some buggs and crashed happening occasionaly for mobile application and in the browser.

What problems is Zoho Cliq solving and how is that benefiting you?

Effective comminication within the team. Increase the productivity with quick headsup and instimations of the current task and problems.

Small Business (50 or fewer emp.)
Nov 09, 2023
 Source
Overall Rating:
3.5
ZA
Zainab A.
Founder
Share
"Trustworthy Zoho experience"
What do you like best about Zoho Cliq?

group chat, tracking conversation, Various other apps integration cheap and affordable

What do you dislike about Zoho Cliq?

sometimes there are some bug and integration issues with other systems outside the ZOHO ecosystems

What problems is Zoho Cliq solving and how is that benefiting you?

If our enterprise wants tto do bulk marketing messages, tyhis app is very useful and its very user friendly

Enterprise (> 1000 emp.)
Oct 05, 2023
 Source
Overall Rating:
3.5
Ajaydeep G. avatar
Ajaydeep G.
Associate , Quality Assurance Engineer
Share
"Best platform for end to end connectivity of resources"
What do you like best about Zoho Cliq?

The most i like the fast and reliable conversations between users without any network issues

What do you dislike about Zoho Cliq?

I wont like mostly the user interface of the zoho cliq app

What problems is Zoho Cliq solving and how is that benefiting you?

Mostly its benfits the business operations between the employess and business analysts

Small Business (50 or fewer emp.)
Sep 08, 2023
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Internal commuincation system"
What do you like best about Zoho Cliq?

How easy it integrates with Zoho mail. not having to go to the site directly

What do you dislike about Zoho Cliq?

not able to have a meeting with an external person via a link without register

What problems is Zoho Cliq solving and how is that benefiting you?

We had an uptake in staff we needed to find a way to have internal communication and also help with the remote work checks.

Small Business (50 or fewer emp.)
Dec 26, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Cliq to collaborate"
What do you like best about Zoho Cliq?

It's very easy to use. People figure out and learn how to use it within a few minutes all on their own. There is no learning curve; I have seen people coming from other chat applications and quickly learning how to use Cliq. The price point is another plus point. It does the same thing as slack but is infinitely better and integrates well with other Zoho apps from the Zoho ecosystem. This integration helps with alerts; if a new lead is created, you can trigger a message on Cliq. All these features make it possible for everyone in the team to be on same page and pass on messages extremely quickly.

What do you dislike about Zoho Cliq?

There isn't much to dislike, but the place we faced issues was the psychological friction people had in moving from slack to cliq. Although cliq has almost all the features that slack has, getting everyone to move from space to cliq was a major challenge. For some reason, people were very against this change; Most people who have already used slack were so used to it, that switching to cliq required effort and I guess they felt cliq's UI a bit clunkier than slacks.

What problems is Zoho Cliq solving and how is that benefiting you?

Zoho Cliq is providing us with a means to collaborate with our colleagues efficiently by helping us share messages, documents, etc. It benefits us immensely as the entire organization communicates with each other through the app and stays on top of anything happening in and around the organization.

Small Business (50 or fewer emp.)
Dec 10, 2022
 Source
Overall Rating:
3.5
Seshathri  P. avatar
Seshathri P.
Lead
Share
"A Simple and Effective Way to Streamline Team Communication"
What do you like best about Zoho Cliq?

The most helpful aspect of Zoho Cliq is its ability to streamline communication and collaboration between teams. It provides a centralized platform for team members to communicate, share files, and collaborate on projects. The main upsides of using Zoho Cliq are: 1. Easy to use interface: Zoho Cliq has an intuitive user interface that makes it easy for users to quickly get up and running with the platform. 2. Real-time messaging: Zoho Cliq allows users to send messages in real-time, making it easier for teams to stay connected and collaborate on projects. 3. File sharing: Zoho Cliq allows users to easily share files with each other, making it easier for teams to collaborate on projects. 4. Task management: Zoho Cliq provides a task management system that allows users to assign tasks, set deadlines, and track progress on projects. 5. Integrations: Zoho Cliq integrates with other popular applications such as Google Drive, Dropbox, Slack, and more, allowing users to easily access their data from one central location.

What do you dislike about Zoho Cliq?

One of the least helpful aspects of Zoho Cliq is that it does not offer a free version. This means that users must pay for the service in order to use it, which can be a barrier for some users. Additionally, the user interface can be difficult to navigate and understand, making it difficult for new users to get started.

What problems is Zoho Cliq solving and how is that benefiting you?

1. Improved Collaboration: Zoho Cliq helps teams collaborate more effectively by providing a centralized platform for communication, task management, and file sharing. 2. Increased Productivity: Zoho Cliq helps teams stay organized and on track with its task management features, allowing users to assign tasks to team members, set deadlines, and track progress. 3. Streamlined Communication: Zoho Cliq provides an easy-to-use chat interface that allows teams to communicate quickly and efficiently without having to switch between multiple applications. 4. Enhanced Security: Zoho Cliq offers secure file sharing and data encryption to ensure that sensitive information remains safe and secure.

Small Business (50 or fewer emp.)
Aug 24, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Useful yet Limited"
What do you like best about Zoho Cliq?

Cliq is fairly easy to use once you learn how to. The fact that it is mostly seamless between Desktop and Mobile is nice. Built-in video and audio call as well as screen share is handy.

What do you dislike about Zoho Cliq?

Cliq makes working with people outside your organization very difficult. You have a limited amount of guest access passes and then you have to purchase licenses for them to use. This is a major downside for working with offshore resources or contractors.

What problems is Zoho Cliq solving and how is that benefiting you?

Cliq streamlines communication in-house by having each of its modules connected. This is inherently useful just for linking various things together. Being able to chat, call and screen share and even share files on one platform is nice.

Mid Market (51-1000 emp.)
Jul 28, 2022
 Source
Overall Rating:
3.5
Irshad M. avatar
Irshad M.
Associate Technical Consultant
Share
"Single Cliq to meet teams !!"
What do you like best about Zoho Cliq?

Easy to use and maintenance. Price is reasonable and affordable.it integrate easily with other Zoho applications and other applications.cutsom bots and reporting. Multi-channel and other Manu amazing chat features.

What do you dislike about Zoho Cliq?

There is no guest user ( client ) can communicate without licence, it means visitors required licence to be part of teams. Sometimes audible alerts are annoying. UI is bit obstuse. More emotions would be appreciated. And happy they are improving day by day and release by release.

What problems is Zoho Cliq solving and how is that benefiting you?

It effectivelu helped me chatting/ conferencing with my coworkers in these work form home new normal for very cheap price. Fast and multiple device compatible makes us to work from any where and any device.

Small Business (50 or fewer emp.)
Jul 05, 2022
 Source
Overall Rating:
3.5
Vivek V. avatar
Vivek V.
Manager Erp Implementation & Support
Share
"This is very good way of medium for internal communication"
What do you like best about Zoho Cliq?

In the single platform all business solution

What do you dislike about Zoho Cliq?

Nothing to dislike very cost effective solution for the startups

What problems is Zoho Cliq solving and how is that benefiting you?

For internal communication we are dependent on whatsapp were our data privacy breaks but we can use Zoho cliq were company employee using our plateform for the data sharing and for the conversations

Enterprise (> 1000 emp.)
Apr 19, 2022
 Source
Overall Rating:
3.5
AC
Allen C.
Senior Full Stack Developer
Share
"A cloud-based interactive and collaborative platform for teams"
What do you like best about Zoho Cliq?

It is providing effective tools and fast communicating features for interacting and collaborating with members of teams and organizations. It helps users in generating private channels for chats for handling different types of projects and topics.

What do you dislike about Zoho Cliq?

Its collaboration tools must be more user-friendly and easy to learn. Its long and frequent updates may interrupt teams and their work. You have to restart your computers occasionally. It should make more improvements in contacts and calling features. More options should be provided for adding photos on contacts.

What problems is Zoho Cliq solving and how is that benefiting you?

It is having many features which help invite vendors and customers for participating in channels. It has a drag and drops option which helps in the easy sharing of documents, images, and files. It is also helpful in accessing the histories of chats.

Enterprise (> 1000 emp.)
Apr 11, 2022
 Source
Overall Rating:
3.5
HS
Hassan S.
Marketing And Crm Specialist
Share
"Zoho Cliq – platform where teams meetup!"
What do you like best about Zoho Cliq?

Team collaboration is the key to successful tasks and the organized management of these tasks, whether online or in-person collaboration. We have been using Zoho Cliq for the last few years at our company and the results are in terms of a collaborative team effort. When there are no communication boundaries between teams, the results are surely satisfactory.

What do you dislike about Zoho Cliq?

The initial setup is difficult to deploy and it is not very easy for a big organization like ours to start afresh with new platforms. We had to face trouble in the initial days but now that it is all settled we are at peace with the platform and its performance as well.

What problems is Zoho Cliq solving and how is that benefiting you?

When we think of positively and properly collaborative teams, we are confident in the success and completion of tasks and this confidence is provided by Zoho Cliq. With Zoho Cliq you can have instant and on-the-spot messaging, automated tasks assignment and management. The calls, messages, file sharing and much more is available under one roof. Zoho is our ultimate favorite at the office. We as a whole team are at ease knowing that no matter what happens we can collaborate perfectly via Zoho. There is only one thing that can be added to improve the overall conversation scenario, it is the ability to record calls. This would be a huge favor in our department.

Small Business (50 or fewer emp.)
Jan 12, 2022
 Source
Overall Rating:
3.5
Ashish M. avatar
Ashish M.
Senior Software Engineer
Share
"Decent alternative to Slack"
What do you like best about Zoho Cliq?

It is free and easy to set up. The interface is good and similar to other messaging apps, which reduces the learning curve. You can create bots similar to slack to automate tasks. Channels are a great way to collaborate in a large group.

What do you dislike about Zoho Cliq?

Pricing is something that could be one possible deterrent in case you want to upgrade. As Zoho is not that popular you may not see everyone using this outside your workspace.

What problems is Zoho Cliq solving and how is that benefiting you?

As a team, we are using Zoho Cliq to make our internal communication easy. we also use different chat apps to complete our digital chats. Zoho Cliq also helps us in automating our task by building bots

Small Business (50 or fewer emp.)
Dec 04, 2021
 Source
Overall Rating:
3.5
RC
Roberto Alfonso C.
Architect
Share
"I have only tried the free version: I do not dare to pay the license"
What do you like best about Zoho Cliq?

What I find most interesting about cliq is the way it organizes the files you share through chat channels, you can access the files organized by date, type, size, etc. No need to search the chats directly but in the shared files folder

What do you dislike about Zoho Cliq?

I find it overloaded with too many ornaments, too many distracting "work" tools. Example: a button to notify you that you went out for 15 minutes to look for a coffee. Do you really need a button for that?

What problems is Zoho Cliq solving and how is that benefiting you?

Basically I use the zoho cliq in my remote workflow to share files with collaborators, in addition to taking advantage of the audio or video call.The aspect that I take most advantage of is definitely the exchange of files in real time with my work team.

Mid Market (51-1000 emp.)
Oct 18, 2019
 Source
Overall Rating:
3.5
Steven F. avatar
Steven F.
Senior Developer
Share
"An all-round office communication tool"
What do you like best about Zoho Cliq?

Zoho Cliq boasts most of the features you’d expect from an office IM such as groups and integrations, but at a better price than the competition. And the product support is excellent. Zoho also happily implemented a Mark as Unread feature for us. Plus, the daily quotes are Great.

What do you dislike about Zoho Cliq?

Integrating Cliq with our external services like Git and New Relic was more effort as opposed to Slack. And some elements require polishing: Video and Audio calls could be better, Interface has room for improvement, but apart from that, Cliq is a decent All-Round IM

What problems is Zoho Cliq solving and how is that benefiting you?

Due to the notice groups and integration with Zoho Desk and Projects, Cliq is the first application I open when I switch my laptop on in the mornings. It make's it easy to track what my collegues are working on and what the status of those projects are, I can easily see what bugs had been filed from Desk and the Timesheets help me track my progress

Small Business (50 or fewer emp.)
Sep 29, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Cliq for a digital marketing team"
What do you like best about Zoho Cliq?

I strongly recommend Cliq for team work, as it allows you to quickly share files, create closed groups for each project, open work groups and much more

What do you dislike about Zoho Cliq?

Syncing with the desktop app often doesn't work

What problems is Zoho Cliq solving and how is that benefiting you?

Connection with colleagues in one place and separeted groups project

Small Business (50 or fewer emp.)
May 07, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Super Efficient Communications Platform"
What do you like best about Zoho Cliq?

Cliq allows you to communicate with all of your colleagues in one place.

What do you dislike about Zoho Cliq?

In order to click a conversation that is further down your list, you have to click "show all" which opens another tab. That can be kind of annoying from a user experience standpoint.

What problems is Zoho Cliq solving and how is that benefiting you?

I'm able to stay in touch with colleagues no matter where I'm working from. The mobile app is especially helpful as I'm often on-the-go.

Enterprise (> 1000 emp.)
Jul 23, 2018
 Source
Overall Rating:
3.5
SS
Stefan S.
Business Specialist
Share
"A better Slack and cheaper"
What do you like best about Zoho Cliq?

I really was not expecting to say this, but my Slack app crashed more often than Cliq. No delays in sending messages, not a cluttered interface. Everything is great.

What do you dislike about Zoho Cliq?

I use Cliq via Android and it works fine. Some members have complained about iOS but I wouldn't know more than that. Besides that, I onl have good things to say about Cliq.

What problems is Zoho Cliq solving and how is that benefiting you?

Internal team communication - we use it especially for focus groups on long-term prjects.

Small Business (50 or fewer emp.)
Jul 22, 2018
 Source
Overall Rating:
3.5
Lacey M. avatar
Lacey M.
Admissions Director
Share
"Great internal communication tool"
What do you like best about Zoho Cliq?

Cliq is an easy downloadable app that you can use to stay in touch with colleagues about various topics, even when you are offline (not in the office). It mimics slack in many ways as well.

What do you dislike about Zoho Cliq?

I did have to download it 3x in order for my chats to go through. It was frustrating that I was sending my team information through Cliq that on my end showed up as sent and received that they never saw. That was my biggest frustration in the beginning.

What problems is Zoho Cliq solving and how is that benefiting you?

We are able to easily communicate with each other and solve problems easily. There is a record of everything that has occurred and easy to find.

Small Business (50 or fewer emp.)
Jul 19, 2018
 Source
Overall Rating:
3.5
SS
Steve S.
Founder
Share
"A watered down Slack - Cheaper product, not better though"
What do you like best about Zoho Cliq?

Cliq is a viable alternative to Slack. This is why we tried out the product. It is Slack wihtout the fluff in my opinion

What do you dislike about Zoho Cliq?

Slack's features that are in addition to Cliq make Slack much better for our use. Also the user interface would glitch a lot.

What problems is Zoho Cliq solving and how is that benefiting you?

Internal team communication (i.e.instant messaging, plan meetings, set agendas, etc.)