Zoho Forms Reviews & Product Details

The sheer number of options. It lets you create a wide variety of forms. Right from conducting surveys to collecting user data, everything is available

Nothing. Even the free options gives the user enough options.

Collecting and consolidating vendor data after vendor sign up.

The upsides and most helpful features of Zoho Forms are as follows:- It is a drag and drop custom form builder, It can send email/SMS and app notifications once it is filled and submitted by a prospective customer and It integrates with other Zoho services like Zoho CRM, Zoho Desk, etc.

The downsides of using Zoho Forms are as follows:- The free version has only 1 user which should be at least 3 as is the case with all other Zoho apps, the Zoho Forms website is not mobile-friendly and similar to other apps of Zoho, "Control Panel" should be renamed to "Settings" as it confuses new users.

Using Zoho Forms to capture leads from our website to Zoho CRM, in the form of a contact form which is embedded with the live chat as well as in the contact page or landing pages of different industries we provide services to. It is also used to log trouble tickets from our existing users which in turn logs a ticket in Zoho Desk. The biggest pain point we had was getting notified of prospective customers' form submissions which Zoho Forms has resolved and now we do not miss any form submission from a potential lead.

You can create basic forms using a variety of response types, keep track of the results, get notified of responses via email and SMS, export results to CSV and PDF, all with the free version. The paid version allows you to refine your design with backgrounds, font styles, colors, etc. And an unlimited number of forms. You can embed the form on your website and social media, send via SMS, and stop receiving responses when you wish. There are so many response types!

If there is anything to dislike about this product, it is that we found it confusing when creating the reports that it was only a filter of the whole dataset, not an independent report which we could save. We ended up losing vital information by creating reports for each month and then deleting the data in the form, only to find out that the data in the report was gone. That was a hard lesson to learn.

We are a literacy organization whose mission is to provide one-on-one tutoring for immigrants and adult learners. Using Zoho, and embedding both the learner intake forms and the tutor volunteer forms on our website and in other places, we are able to reach many people who need our services and who are looking to volunteer to tutor. Our learner intake form is multilingual so folks can fill out the form easily. We then have the data electronically and can contact the potential learners and match them with tutors. In addition, we have used forms for surveying our board, filling out learner/tutor agreements, applying for scholarships, signing up for tutor workshops, and much more. This automates so many processes and keeps our data all in one place.

There are so many useful built-in features such as integrations to other Zoho apps that make it easy to use

The initial learning curve of using the more complex fields was annoying

Online forms for gathering opt-ins, collecting information, etc

You can customize it as per your needs, paid version ads on many more features.

nothing much to dislike about, most of it I like

Collecting data from the startups, easily keepable in a clean format and organised way.

Zoho Forms is a very intuitive form generator. What I like the most is that it has predefined templates for different categories, for example, subscription, trial request, product review and many more. Also, it is available for iOS and Android. On the other hand, I also like the fact that it has a WordPress plugin.

The only thing I dislike is that they have a wide variety of subscription plans with very high costs. I would like them to unify certain plans and their prices to drop a little.

Zoho Forms is a tool that we use to create forms for our website, which has allowed us to collect data from our clients to generate better sales strategies. We have obtained positive results with this product because they have predefined templates that make it easier for us to personalize the forms.

Zoho Forms offers category wise prebuilt form templates that are super easy to customize as it does not requires technical or coding skills to edit, all you need to do is a drag and drop.

Though it has prebuilt templates the design customization features are limited. Furthermore, the user interface could be improved.

We used Zoho Forms to collect customer response whenever we conducted various marketing campaigns using our landing page.

Feature to choose from pre-built form templates and feature to share form either directly to a person through a link or by embedding it on various websites or social media pages are the best part of Zoho Forms as per my experience.

Feature to create forms in multiple languages is missing, which I think is expected by most of the users from different countries. Likewise, the more color and design options for the form builder would be much appreciated.

We are collecting our employee's and customers' responses and feedbacks through Zoho Forms on various matters such as company improvements, ideas generation, product development, and marketing.

Zoho Forms is a smart system that lets us create forms easily and gives us complete control over the distribution our forms. We can also use the data for analytical purposes and can organize the data in ways that are more meaningful for particular business needs. I think the user interface is simple and easy to use. We can also integrate Zoho Forms with many others the Zoho and third-party applications.

It was tough finding some templates that fit some of our marketing campaign needs. I like that they have templates for us to use, but I think they could probably have a larger variety of templates.

We use Zoho Forms to conduct surveys and to help get feedback about various services and experiences that our customers have. It is a great way to get information quickly and to have the data close at hand to be exported into other business insight platforms. We have been able to get a better understanding of our contacts' thoughts and can adjust our services to better suit their needs.

Pre-made form templates that save time to build new from scratch is the best feature of Zoho Forms. Also, embedding the designed Zoho Forms to various social media and web pages is quite more comfortable.

More options for language, color, and branding customization would be better. Also, the user interface can be further improved.

We are using Zoho Forms to create, embed, and share various online forms that meet our business marketing needs.