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Zoho Forms
Create Forms, Collect Data
4.4
(125)
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Zoho Forms Reviews & Product Details

Zoho Forms Overview
What is Zoho Forms?

Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management and automation. Additionally, it offers a variety of features such as conditional logic, payment integration, file uploads, and real-time analytics to enhance the form-filling experience for both users and administrators.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Zoho Forms Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Forms Features
A/B Testing
API Access
Advanced Form Fields
Autoresponder
Collaboration Tools
Conditional Logic
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Notifications
Embedding Options
File Upload
Form Analytics
Form Duplication
Form Logic
Form Scheduling
GDPR Compliance
Mobile Responsive
Multi-Page Forms
Multilingual Support
Offline Form Access
Payment Integration
Pre-Fill Form Fields
Real-time Data Capture
Save and Continue
Spam Protection
Third-party Integrations
User Permissions
Webhooks
Zoho Forms Media
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Zoho Forms Screenshots
Zoho Forms screenshot 1
Zoho Forms screenshot 2
Zoho Forms screenshot 3
Zoho Forms screenshot 4
Zoho Forms screenshot 5
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 13, 2025
Zoho Forms Logo
125 Zoho Forms Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 04, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Efficient and User-Friendly"
What do you like best about Zoho Forms?

I'd say, the best aspect of Zoho Forms is its intuitive interface and flexibility in form creation. It offers a wide range of customizable templates that cater to various business needs (including my B2B business), making it incredibly easy to design professional and engaging forms. Additionally, the seamless integration with other Zoho applications and third-party services enhances its functionality, allowing for efficient data collection and management. The real-time data analytics is another standout feature, providing valuable insights and helping in making informed decisions.

What do you dislike about Zoho Forms?

While Zoho Forms is largely impressive, one area it could improve is the limitations in design customization for advanced users. While the existing templates are great for beginners, users with specific design requirements might find the customization options a bit restrictive. Also, the pricing structure, although reasonable, can be a bit confusing with different tiers and add-ons, which might be overwhelming for new users trying to understand the best plan for their needs. Lastly, more advanced features like conditional logic can sometimes be a bit complex to set up for someone without a technical background.

What problems is Zoho Forms solving and how is that benefiting you?

We host many webinars, and I'm not seeing a lot of customization on webinar hosting platforms. For that reason, we use Wordpress + Zoho Forms to build our own landing pages, which optimises conversion rate by a wide margin.

Small Business (50 or fewer emp.)
Oct 25, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"“An Integrable Form Builder”"
What do you like best about Zoho Forms?

I am able to customize the forms in many ways.

What do you dislike about Zoho Forms?

It is not mobile friendly at all. The app freezes on occassions.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms has an advance graphical interface that makes it easy to generate forms without any special skills or knowledge. It helping me build subscriber lists for my email campaigns.

Small Business (50 or fewer emp.)
Mar 22, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho Forms easy to integrate to Zoho CRM"
What do you like best about Zoho Forms?

Zoho forms is easy to io integrate with Zoho CRM and east to embed into a web page.

What do you dislike about Zoho Forms?

Not being able to change the Thank You message colors

What problems is Zoho Forms solving and how is that benefiting you?

Easy integration to Zoho CRM to capture leads from our website

Small Business (50 or fewer emp.)
Oct 24, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho Forms for questionnaires and webinar signup"
What do you like best about Zoho Forms?

Easy to construct forms for different purposes

What do you dislike about Zoho Forms?

I don't seem to be able to adjust thew line spacing on the forms (number of pages needed to print) or the text size (readability)

What problems is Zoho Forms solving and how is that benefiting you?

1) Tracking who is watching the webinars 2) Collecting pre consultation information on new clients

Small Business (50 or fewer emp.)
Sep 11, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Data collection is very easy with Zoho Forms."
What do you like best about Zoho Forms?

Zoho ecosystem is very useful for Marketing department of any organization. It provides all kind of tools to enhance productivity and streamline various processes.Its easy interface allows user to create online forms very easily. Its form builder has almost every tool as per my requirements. Its Image Upload feature makes my forms more beautiful and it impresses my audience also. It works extremely amazing with Zoho Campaign.

What do you dislike about Zoho Forms?

They should include more number of forms in their trial account. It will give users wide experience of this product and they can make their decision in less time. With more forms users can test them in different segments of their operations in less time and then they can make purchase decision.

What problems is Zoho Forms solving and how is that benefiting you?

This software helps me in collection my customers details through website plugins and through promotional emailers. It helps me to grow my email lists.

Small Business (50 or fewer emp.)
Oct 16, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A concise and straightforward online form builder with helpful account features"
What do you like best about Zoho Forms?

First and foremost, Zoho Forms makes it relatively easy to create sleek and professional forms without the need for coding experience. The layout and interface of the Zoho Forms account is clean and easy to navigate. We can create and edit forms in a very visual and intuitive way by essentially moving fields wherever you want them in the form. Aside from being a great form creator, Zoho Forms also has solid data tools that let us access and analyze data in the cloud.

What do you dislike about Zoho Forms?

I think working with more complex forms can be a bit tricky. The pricing is not too bad, but seems to be somewhat on the high side. Though the customer support team is responsive, they aren't always the most helpful when it comes to figuring out issues with our specific forms. They've often just given me general information that I wasn't able to completely fix my problems.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms has been a solid platform for online form creation. We are able to quickly post forms that we can use for customer feedback, purchases or many other types of data collection. Since Zoho Forms can integrate with other software and payment services like PayPal, it has been very versatile for many business applications. We can easily link to the forms from social media, emails or our website.

Mid Market (51-1000 emp.)
Oct 04, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho forms and CRM platform"
What do you like best about Zoho Forms?

The forms are very easy to use and have an easy interface. There is a nice variety as well to help build your companies customer relationship management.

What do you dislike about Zoho Forms?

I wish they had more templates to choose from. You can modify the templates, but it would be nice to have the ability to find the template you need without having to make a lot of modifications.

What problems is Zoho Forms solving and how is that benefiting you?

Creating a database for our clients, project management and budgets

Mid Market (51-1000 emp.)
Nov 02, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Simple and Easy"
What do you like best about Zoho Forms?

Zoho forms are simple and easy to use. They have several options for input fields, customization of forms, conditional logic and integrate well into WordPress.

What do you dislike about Zoho Forms?

I wish the UI was cleaner and simpler as it takes a while to get used to where everything is. As much as I enjoy customizing my forms, that could also be simplified by opject as opposed to style first then object. (Ex borders>button or box. Button>border)

What problems is Zoho Forms solving and how is that benefiting you?

We wanted a more seamless integration of CRM to WordPress. It has been beneficial to keep all results for multiple clients in the same portal as opposed to forms directly on each site.

Small Business (50 or fewer emp.)
Jan 22, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Forms Is Great!"
What do you like best about Zoho Forms?

The Zoho Forms has come a long way in working well with the CRM and being useful for many purposes. It has been a great resource for us to gather data for our system and about our clients so that we can make sure to follow up accordingly. I like that we can make is dynamic as well as design it the way that we want to for our own company branding.

What do you dislike about Zoho Forms?

I dislike that there are hidden "limitations" that you don't really know about until it affects the customer. The system pushes new leads into the system 99% of the time, but not always which also causes frustration. I think it has the ability to be very clean and useful for the majority of your needs.

What problems is Zoho Forms solving and how is that benefiting you?

We are having all our clients apply through Zoho Forms, as well as have created several landing pages on the website with forms which has been extremely helpful.

Small Business (50 or fewer emp.)
Jul 24, 2022
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Still a long way to go"
What do you like best about Zoho Forms?

It is cheap and have easy customization. You can access it from mobile and give different level of access based on the account profile. It is an integrated approach to business problems which give it an edge over competitors

What do you dislike about Zoho Forms?

The customer support is not that good, I mean it's fast to act but the person on other hand doesn't seems to be interested and can be rude sometimes. The team also seems to be not properly trained.

What problems is Zoho Forms solving and how is that benefiting you?

It's an integrated solutions to many businesse problems whether it's acquiring new leads, keeping the leads engaged managing them, everything. Helps a lot in CRM at a low cost price.

Small Business (50 or fewer emp.)
Oct 21, 2021
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Unless its comes with zoho one package, no point of getting one"
What do you like best about Zoho Forms?

its easy to use, very simple design, quick setup and easy to integrate with zoho crm

What do you dislike about Zoho Forms?

forms are not really fancy and you cant import fonts or move around. It does look like from 90s, old fashioned style form. Some businesses might be okay, but otherwise its worth spending money on a proper contact form plugin

What problems is Zoho Forms solving and how is that benefiting you?

integrations with zoho crm, easy drag and drop

Small Business (50 or fewer emp.)
Jul 21, 2020
 Source
Overall Rating:
1.0
AG
Verified Reviewer
Founder
Share
"Love ZOHO but Forms isn't yet ready for prime-time"
What do you like best about Zoho Forms?

Zoho is ambitious and relentless in adding and improving products.

What do you dislike about Zoho Forms?

The only deal-killing problem is when a form is partially filled out and the person needs to return again there is a pop-up box with a slug of code that the user needs to copy and save to return... this drives away the average user... I love ZOHO and appreciate their intense desire to improve so I hope they get this under control soon.

What problems is Zoho Forms solving and how is that benefiting you?

Single integrated platform to run much of business (CRM Plus)

Mid Market (51-1000 emp.)
Dec 15, 2023
 Source
Overall Rating:
5.0
Mahesh C. avatar
Mahesh C.
Account Manager
Share
"Zoho forms is a reliable partner in terms of data collection"
What do you like best about Zoho Forms?

Undoubtedly Zoho form is one tool that any team should use to capturing and processing data. You can use different type and formats which is easily exported to a spreadsheet.

What do you dislike about Zoho Forms?

The space limitations provided by Zoho forms is the prominent point when you register it with them for licenses.

What problems is Zoho Forms solving and how is that benefiting you?

Capturing data, lots of customisation. Solid integration with Zapier and easy integration using with software's using web hooks.

Mid Market (51-1000 emp.)
Dec 14, 2023
 Source
Overall Rating:
5.0
Jeremiah O. avatar
Jeremiah O.
Chemical Process Engineer
Share
"Zoho Forms is taking form building to excellent levels."
What do you like best about Zoho Forms?

When you talk of simplicity, then Zoho Forms is such kind of simplicity that we needed for form building. It has excellent form building and editing features which includes use of drag and drop technology to make it so easy to build forms. Sharing forms is so easy and secure. It allows team to work collaboratively when building forms which makes the entire work more simpler. Setting up Zoho Forms is so straightforward and there are no complex steps to follow. This makes it implementation to be smooth and quick. The best thing with Zoho Forms is that we get to integrate it and use it alongside other Zoho products like Zoho CRM and Books and this makes our work more convenient. For all the times we need a form at our workspace, which is probably more than once a day, we always rely on Zoho Forms to help us get the job done.

What do you dislike about Zoho Forms?

We really are having a good time with Zoho Forms and we cannot pinpoint any area that has given us any difficulties at all. Moreso, the support team has always been there for us and gives us answers within short periods of time.

What problems is Zoho Forms solving and how is that benefiting you?

Forms are part and parcel of every work and there is a need to have a consistent tool for building these forms. Zoho Forms has been helping us solve this problem by giving us a simple to use yet a fast online builder to create any type of form that we are in need of. With Zoho Forms, we get to bring our creativity together and work in collaboration when building forms by allowing us to work together. Also, Zoho Forms allows us to share these forms securely and across multiple platforms like sharing the survey forms through Zoho CRM.

Mid Market (51-1000 emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
Santhosh H. avatar
Santhosh H.
Freelance Web Developer
Share
"Easy to create forms and embed"
What do you like best about Zoho Forms?

easy drag and drop fields to create a forms

What do you dislike about Zoho Forms?

not much. using zoho forms for 6 years and no dislikes

What problems is Zoho Forms solving and how is that benefiting you?

forms for lead generatiob

Enterprise (> 1000 emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
Aamer A. avatar
Aamer A.
Anti Money Laundering Analyst
Share
"ZOHO Forms are great when conducting PKTs (Process knowledge test)"
What do you like best about Zoho Forms?

It has drag and drop custom form builder which is very useful to create forms based on requirements it also integrates with Zoho survey which will be useful for feedbacks.

What do you dislike about Zoho Forms?

It is not mobile friendly and limited designs

What problems is Zoho Forms solving and how is that benefiting you?

I usually conducts PKTs (Process Knowledge Test) for my span/team monthly also i take part in PKTs when someone prepares it. Initially i used google forms later i started using Zoho forms as it is very convienent comapared to google forms. Also it has drag and drop custom feature in which pictures/photos/screenshots can be added easliy. Customized forms can be saved for later use which will save a lot of time. Also it integrates Zoho survey which i usually use after conducting PKT for feedback to improve quality of PKTs.

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
SM
Surya Prakash M.
Founder
Share
"Zoho forms is easy way to collect data"
What do you like best about Zoho Forms?

It allows us to create various types of forms, surveys, and quizzes which is easy to gather our client requirements and its easily integated with our Zoho platforms

What do you dislike about Zoho Forms?

Sometime Zoho forms is not working maybe net or server issue

What problems is Zoho Forms solving and how is that benefiting you?

Previously we collect data online through mails and google forms which is very hard to collect inforamtion. Now its easy to collect client requirement and make online ticket with zoho ticketing portal as well

Small Business (50 or fewer emp.)
Dec 12, 2023
 Source
Overall Rating:
5.0
JA
Jo A.
Founder
Share
"Simple and easy interface"
What do you like best about Zoho Forms?

A particularly light service, easy to understand even for those who do not come from the world of data, I liked the simplicity of the interface and the ability to insert widgets, the definition of the widgets is also very easy, and can be easily changed.

What do you dislike about Zoho Forms?

It's hard for me to point to something specific, I would suggest integrating automations into the process

What problems is Zoho Forms solving and how is that benefiting you?

Sending forms to customers, and maintaining contact with the company's content needs, I send the client a form and receive the results with appropriate insights for my clients.

Enterprise (> 1000 emp.)
Nov 28, 2023
 Source
Overall Rating:
5.0
SHAILENDRA B. avatar
Shailendra B.
L&D Manager
Share
"Easy to create and collect data using Forms"
What do you like best about Zoho Forms?

Zoho forms are more simple and lucid. Even a non-techno person can easily create the desired forms to collect information. It is available in free version also. We can use it in our laptop or tablet or in mobile device too to create forms that we desire.

What do you dislike about Zoho Forms?

It is very useful no doubt, but it has given only text entry option. It would have given audio response also.

What problems is Zoho Forms solving and how is that benefiting you?

It helps me in collecting after training feedback. Also, it is very useful to to TNI ( Training Need Identification). I can send form and easily collate the responses using Report option.

Mid Market (51-1000 emp.)
Nov 23, 2023
 Source
Overall Rating:
5.0
Firoz k. avatar
Firoz K.
Digital Marketing Manager
Share
"Most easiet way to transfer leads through form submision into your Zoho CRM"
What do you like best about Zoho Forms?

Zoho Form is an exceptional tool for creating visually appealing forms with ease. Not only does it offer a user-friendly interface, but it also allows seamless embedding on landing pages. One of the standout features is its effortless integration with Zoho CRM

What do you dislike about Zoho Forms?

Currently, Zohoform only allows integration with other Zoho products such as Zoho CRM. This means that if you're looking for a more diverse range of integrations with other popular tools, you may find yourself limited. It's crucial to consider your specific needs and ensure that Zoho Form aligns with your desired integration capabilities before committing to the platform.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Form truly simplifies the process of form creation and integration, making it an invaluable asset for any business especially if you are using Zoho CRM for Leads management

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