Zoho Forms Reviews & Product Details

The upsides and most helpful features of Zoho Forms are as follows:- It is a drag and drop custom form builder, It can send email/SMS and app notifications once it is filled and submitted by a prospective customer and It integrates with other Zoho services like Zoho CRM, Zoho Desk, etc.

The downsides of using Zoho Forms are as follows:- The free version has only 1 user which should be at least 3 as is the case with all other Zoho apps, the Zoho Forms website is not mobile-friendly and similar to other apps of Zoho, "Control Panel" should be renamed to "Settings" as it confuses new users.

Using Zoho Forms to capture leads from our website to Zoho CRM, in the form of a contact form which is embedded with the live chat as well as in the contact page or landing pages of different industries we provide services to. It is also used to log trouble tickets from our existing users which in turn logs a ticket in Zoho Desk. The biggest pain point we had was getting notified of prospective customers' form submissions which Zoho Forms has resolved and now we do not miss any form submission from a potential lead.

You can create basic forms using a variety of response types, keep track of the results, get notified of responses via email and SMS, export results to CSV and PDF, all with the free version. The paid version allows you to refine your design with backgrounds, font styles, colors, etc. And an unlimited number of forms. You can embed the form on your website and social media, send via SMS, and stop receiving responses when you wish. There are so many response types!

If there is anything to dislike about this product, it is that we found it confusing when creating the reports that it was only a filter of the whole dataset, not an independent report which we could save. We ended up losing vital information by creating reports for each month and then deleting the data in the form, only to find out that the data in the report was gone. That was a hard lesson to learn.

We are a literacy organization whose mission is to provide one-on-one tutoring for immigrants and adult learners. Using Zoho, and embedding both the learner intake forms and the tutor volunteer forms on our website and in other places, we are able to reach many people who need our services and who are looking to volunteer to tutor. Our learner intake form is multilingual so folks can fill out the form easily. We then have the data electronically and can contact the potential learners and match them with tutors. In addition, we have used forms for surveying our board, filling out learner/tutor agreements, applying for scholarships, signing up for tutor workshops, and much more. This automates so many processes and keeps our data all in one place.

Zoho Forms is a very intuitive form generator. What I like the most is that it has predefined templates for different categories, for example, subscription, trial request, product review and many more. Also, it is available for iOS and Android. On the other hand, I also like the fact that it has a WordPress plugin.

The only thing I dislike is that they have a wide variety of subscription plans with very high costs. I would like them to unify certain plans and their prices to drop a little.

Zoho Forms is a tool that we use to create forms for our website, which has allowed us to collect data from our clients to generate better sales strategies. We have obtained positive results with this product because they have predefined templates that make it easier for us to personalize the forms.

Zoho Forms offers category wise prebuilt form templates that are super easy to customize as it does not requires technical or coding skills to edit, all you need to do is a drag and drop.

Though it has prebuilt templates the design customization features are limited. Furthermore, the user interface could be improved.

We used Zoho Forms to collect customer response whenever we conducted various marketing campaigns using our landing page.

Feature to choose from pre-built form templates and feature to share form either directly to a person through a link or by embedding it on various websites or social media pages are the best part of Zoho Forms as per my experience.

Feature to create forms in multiple languages is missing, which I think is expected by most of the users from different countries. Likewise, the more color and design options for the form builder would be much appreciated.

We are collecting our employee's and customers' responses and feedbacks through Zoho Forms on various matters such as company improvements, ideas generation, product development, and marketing.

Zoho Forms is a smart system that lets us create forms easily and gives us complete control over the distribution our forms. We can also use the data for analytical purposes and can organize the data in ways that are more meaningful for particular business needs. I think the user interface is simple and easy to use. We can also integrate Zoho Forms with many others the Zoho and third-party applications.

It was tough finding some templates that fit some of our marketing campaign needs. I like that they have templates for us to use, but I think they could probably have a larger variety of templates.

We use Zoho Forms to conduct surveys and to help get feedback about various services and experiences that our customers have. It is a great way to get information quickly and to have the data close at hand to be exported into other business insight platforms. We have been able to get a better understanding of our contacts' thoughts and can adjust our services to better suit their needs.

Pre-made form templates that save time to build new from scratch is the best feature of Zoho Forms. Also, embedding the designed Zoho Forms to various social media and web pages is quite more comfortable.

More options for language, color, and branding customization would be better. Also, the user interface can be further improved.

We are using Zoho Forms to create, embed, and share various online forms that meet our business marketing needs.

Anyone can use this application without much knowledge on form building as it offers varieties of prebuilt form templates that mostly matches the needs of a user.

Building visually compelled forms are not quite feasible with Zoho Forms which is the only thing that I dislike about this application.

Collecting responses from our valuable clients has become super simple through Zoho Forms that is possible to share among various channels online.

The most thing i like about zoho forms is that it is very helpfull in taking the orders from the customer Now we just share a link of order form from zoho forms and the customer just fill that up and we can deliver that to it easily. It really saves our time in asking details customer

We had shared zoho firm link on facebook and Some times ut link broke down .

It really saves our time and helped us in saving the detail of our customer too.

Zoho Forms offers pre-built form templates and that saves a huge time to start from a scratch which is what I like the most. Apart from this app is very easy to use due to it's simple and easy to understand user interface.

It does not support all languages which is a bit upsetting thing for me.

Zoho Forms is a very simple and easy to use application that offers various topic-wise pre-built form templates saving my time.

The most helpfull thing in zoho is that it is very user freindly and their free version also have a loot of features specailly their templates are so good that really makes it simple and easy for you to go through yout work.

The zoho forms are working fine but some times their link broke up i don't know why.

We are making order forms from zoho and our customers order that from us.

The zoho forms option of adding image in thr forms help my customer a loot in selecting the true product.

I had given the link of zoho forms on my facebook page and some times that links does't open properly

It helps me in generating the leads

I like how the core web structure of the forms is all controlled and taken care of by the Zoho Forms website. One of the worst things that can happen with forms, or any other type of web page or element within a page, is for it to not function. Zoho Forms has been reliable and ensures that the data that is being submitted will actually get sent to us. Like most other Zoho applications, we can transfer Zoho Forms data to other applications for a more streamlined and automated work flow. We can reduce steps that are needed with tasks like data entry and spreadsheet generation.

I think that there could be more filtering and sorting options that allow us to find and organize our data more precisely. The user interface is nice, but I don't feel like there are enough metrics and analytics panels and information compared to some other data gathering applications in the market.

Zoho Forms is one of many data gathering methods we use to compile information from surveys and feedback forms. It's a relatively flexible form creation and management tool that gives us the ability to build forms quickly. Even though we don't necessarily leverage the data immediately after obtaining it, we often are able to create thorough analytical documents and presentations with the data.

The tools used to create the forms are basically nice and simple. We can drag and drop items into place and move items around in a visual manner. We don't have to deal with many complicated technical processes like coding or databases. The pricing is very good. We can integrate Zoho Forms with other software to make our workflow and data transfers more efficient.

I don't really dislike anything about Zoho Forms. Something I would like them to add though is maybe capabilities for more advanced design and consumer-facing templates that can be used for surveys, polls and feedback.

We largely use Zoho Forms to gather project data and other feedback that can allow internal teams and clients to make more informed decisions. The simple tools in Zoho Forms make it possible for many people to log in and make adjustments to forms where needed. We can also collaborate directly within the platform and get forms done and distributed more quickly. When we need to generate thorough reports or presentations, much of the data that we compile through our forms from Zoho Forms tend to play a key role in creating engaging points of interest.

The layout of the Zoho Forms control panel is clean and easy to navigate. The instructions for each of the features are straightforward and don't take long to figure out. Getting signed up and started with a form only takes minutes. The quality of the form is professional and good enough for most business purposes I've used them in. There are many different uses for the forms, so it's a quite versatile platform. Zoho Forms has many nice templates for forms like contracts, registrations and surveys.

Customizing the forms can't be done with a great deal of precision. Though it's great that we can add certain branding elements, we can't format the form design in ways that would make it mesh better with our other business content.

Zoho Forms has been a flexible and valuable platform for collecting many types of business data. We can get client feedback, create sign up forms, poll internal staff and more. We've actually used Zoho Forms in many ways that are beyond what we initially intended to use them for. We can save time and process form more efficiently by allowing users to add digital signature and submit forms online instead of through paper, fax or mail.