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Typeform
4.5
(710)
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Typeform Reviews & Product Details

Typeform Overview
What is Typeform?

Typeform is an easy-to-use, fun, and customizable quiz maker that is one of the most popular options used by marketers. Typeform has various editing tools that are versatile and can be tailored to suit the unique needs of your business. And while it can capably create quizzes, it’s also an excellent tool for designing and customizing forms. Other features include a no-code chatbot and a Videoask feature, which provides interactive video questions. It also offers logic jumps, branching forks for possible subgrouping, as well as a unique calculator function designed to present various questions to people according to their results.


Typeform is also often used as Online Form Builder of choice in Indie Hacker and Marketing tech stacks.

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Ask Questions about Typeform
What Typeform is best for?
How does Typeform compare to Zoho Forms?
What are the pros and cons of Typeform?
Typeform Product Details
Capabilities
AI
Segment
Small Business
Mid Market
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Typeform Pros and Cons
Pros
  • Flexible platform for creating diverse quiz types
  • Paid plans offer extensive features
  • Statistically receives high completion rates because of better UI
Cons
  • Limited free version
  • No phone support
Typeform Media
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 03, 2024
Typeform Logo
710 Typeform Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Oct 30, 2017
 Source
Overall Rating:
5.0
Joel K. avatar
Joel K.
Conversion Copywriter And Cro Consultant
Share
"Perfect survey software for customer research"
What do you like best about Typeform?

Typeform has a super simple interface for survey creation; you can quickly and easily create virtually any survey you need! I love the output, too... mobile-friendly, and it looks sharp. The logic mapping can be a bit of a head trip the way it is presented right now, but the functionality is super helpful for segmenting survey respondents.

What do you dislike about Typeform?

The way that logic mapping is displayed is a bit confusing and tough to track. Other than this, though, nothing.

What problems is Typeform solving and how is that benefiting you?

I use Typeform for customer research when helping clients overhaul their websites, copy, and messaging. We also use it to collect qualitative responses to questions that help my SaaS and B2B clients improve their offerings and understand where customers are coming from.

Small Business (50 or fewer emp.)
Oct 19, 2017
 Source
Overall Rating:
5.0
TB
Tim B.
Data Science Consultant
Share
"Gorgeous, Mobile Friendly Forms"
What do you like best about Typeform?

Beautiful layout that asks a question at a time, perfect for mobile!

What do you dislike about Typeform?

Limited integrations. Zapier helps, but I have some tools that need to use forms for attribution identification.

What problems is Typeform solving and how is that benefiting you?

Streamlined forms

Small Business (50 or fewer emp.)
Sep 20, 2017
 Source
Overall Rating:
5.0
JP
Jennifer P.
Director Of Customer Service And Operations
Share
"Great survey program"
What do you like best about Typeform?

The program is easy to use. It's easy to create a survey without much time spent learning about the product. The output is immediately useful without additional analysis and is also user friendly.

What do you dislike about Typeform?

The free version is somewhat limited, which requires a user to purchase the product prior to being able to experience the full capability of the product. Would be nice if a trial of the full package was offered, in addition to the free basic functions. The product itself it great - no complaints whatsoever.

What problems is Typeform solving and how is that benefiting you?

Working to create a better survey experience for our users to increase the amount of useful feedback we can receive. Typeform was great for that.

Mid Market (51-1000 emp.)
Jul 31, 2017
 Source
Overall Rating:
5.0
LH
Leigh H.
Product Manager
Share
"Typeform for Survey Responses"
What do you like best about Typeform?

I love the automation that Typeform offers. We use it to send post-training surveys to our clients so we know how we are doing.

What do you dislike about Typeform?

Reporting functionality isn't very intuitive and involves a lot of calculating on my end. For example, we take an average score of survey responses. The system does not automatically pull this number for us.

What problems is Typeform solving and how is that benefiting you?

We are enhancing our training team based on the feedback we get from our Typeform responses. We are also saving time by the surveys going out automatically.

Small Business (50 or fewer emp.)
Jul 12, 2017
 Source
Overall Rating:
5.0
BM
Brooke M.
Account Manager
Share
"Super easy user experience"
What do you like best about Typeform?

Typeform is very user-intuitive. I like that adding and moving questions around literally takes the click of a button or drag of your mouse.

What do you dislike about Typeform?

I would like to customize different questions with different colors instead of a theme being attached to each question. It would let me break questions up into sections and theme them differently.

What problems is Typeform solving and how is that benefiting you?

We solve research/information gathering with Tyepform.

Enterprise (> 1000 emp.)
Jun 01, 2017
 Source
Overall Rating:
5.0
TA
T'keyah "Tk" A.
Operations & Communications Coordinator
Share
"Where do I start"
What do you like best about Typeform?

I first was introduced to this lovely platform when I worked with Dell, it's not the easiest to use, but it is by far the most fun and creative platforms.

What do you dislike about Typeform?

I can't say anything that I dislike about it.

What problems is Typeform solving and how is that benefiting you?

Trying to gather clients feedback after being in our studio.

Mid Market (51-1000 emp.)
Apr 27, 2017
 Source
Overall Rating:
5.0
MD
Marissa D.
Marketing Project Manager
Share
"Beautiful, functional, game-changer."
What do you like best about Typeform?

Typeform is the PRETTIEST survey software you will ever use. Beyond that, the customization is endless, it's easy to use and implement, and so intuitive. "Logic" is also an amazing tool.

What do you dislike about Typeform?

Nothing I can think of. Typeform gets an A+ from me.

What problems is Typeform solving and how is that benefiting you?

Typeform makes surveys FUN to fill out. Gone are the days of click boxes and dreading filling out a drab old form. In Typeform, surveys are a joy to fill out. You can also brand Typeform surveys to make them conform to your organization or purpose: You can be 100% professional or 100% playful.

Small Business (50 or fewer emp.)
Apr 02, 2017
 Source
Overall Rating:
5.0
AC
Akshay C.
Ux Designer
Share
"User experience survey tool"
What do you like best about Typeform?

Easy to build surveys, and forms. I recommend everyone to use this for user experience surveys. You can use it as contact forms as well. If your audience is checking surveys or forms on mobile Typeform beats other survey tools.

What do you dislike about Typeform?

It would be good if they added a floating polling feating like Hotjar as well.

What problems is Typeform solving and how is that benefiting you?

Making surveys for qualitative user testing. Also for an ad hoc contact form on a campaign website. You can use Typeform for gated content.

Small Business (50 or fewer emp.)
Mar 17, 2017
 Source
Overall Rating:
5.0
SM
Stephanie M.
Founder
Share
"Beauty survey software that's easy to use"
What do you like best about Typeform?

The beautiful user interface that is both from the creator-end and the survey-taker end. Changing the design of the survey is completely customizable on any plan and the survey style is graphical which encourages completion by the user.

What do you dislike about Typeform?

Sometimes the survey taker interface is so "fun" to the extent of being possibly confusing for the end user. For example, they can easily scroll up and down the page of the survey while hiding responses, and this could be confusing.

What problems is Typeform solving and how is that benefiting you?

Getting customer feedback about new features and how they're currently using features is excellent. I also created a response form for new users to tell me about their business which feeds automatically into Campaign Monitor to customize the type of emails that they get, which is very appreciated by our users.

Small Business (50 or fewer emp.)
Jan 24, 2017
 Source
Overall Rating:
5.0
KG
Kelly G.
Graduate Assistant
Share
"Awesome and Easy"
What do you like best about Typeform?

Fell in love with Typeform the first time I used it. The platform is super intuitive and easy-to-use. Adore that you can fully customize the surveys you make. To date, my company has only used the free version, but i have created Typeforms via the paid plan (under like a demo) that utilize logic jumps. This feature is fantastic and really makes for a more interactive experience for end-users. Having used Typeform (and taken Typeform surveys), the surveys feel a lot more "conversational" than other platforms. It's hard to describe... suffice to say they just flow. I also love the interface. The developers at Typeform clearly have UX in mind with what they do. I'd highly recommend this service to anyone who needs to conduct surveys/get feedback/etc. in their work.

What do you dislike about Typeform?

Not much... I haven't looked at their pricing structure recently, but if I recall, there seemed to be a large jump between the free version and the unbranded premium version with logic jump. Since we aren't sending out surveys all that often, I wish that had an intermediate step. Or even like one-offs. eg. I use Moovly for video. I do have a subscription now, but before that, I loved that I could simply buy the one video I made if I needed to.

What problems is Typeform solving and how is that benefiting you?

Typically use Typeform for event follow-up surveys. People seem to like it; responding is quick and easy.

Small Business (50 or fewer emp.)
Dec 03, 2016
 Source
Overall Rating:
5.0
Erin F. avatar
Erin F.
Ceo + Digital Strategist
Share
"Great for getting feedback"
What do you like best about Typeform?

I love using Typeform to collect feedback and information from clients and customers. For example, when launching a new course, I will run a beta round, then use Typeform to create a survey to collect feedback from my students. Typeform is so easy to use, looks great, and I've noticed students are much more likely to fill out a Typeform than many other form services. I love it!

What do you dislike about Typeform?

The only thing I dislike is that when I get long responses and export them to an Excel sheet, it takes a lot of formatting to make it legible. Not sure that's Typeform's fault, but it's frustrating sometimes.

What problems is Typeform solving and how is that benefiting you?

As I mentioned above, Typeform is great for collecting feedback from my clients and customers. With this information, I'm able to improve my products and services and better meet the needs of my audience. Typeform makes all of this really easy!

Small Business (50 or fewer emp.)
Oct 07, 2016
 Source
Overall Rating:
5.0
Anand C. avatar
Anand C.
Cto
Share
"Most beautiful form and survey creation app"
What do you like best about Typeform?

Their UI and UX are the most beautiful on the web right now, across both desktop and mobile browsers.

What do you dislike about Typeform?

There isn't much to dislike about Typeform. I would have preferred the ability to distribute the form I just created to a specific target audience, but that's not something any standard form or survey builder provides.

What problems is Typeform solving and how is that benefiting you?

We use typeform for validation of ideas during our customer development process. Typeform helps us gather survey responses through custom forms very quickly. We save a tremendous amount of time and we do not have to pay a developer to make it mobile friendly.

Small Business (50 or fewer emp.)
Jul 14, 2016
 Source
Overall Rating:
5.0
SH
Starla H.
Director Of Sales
Share
"Easy to build, beautifully modern forms and surveys"
What do you like best about Typeform?

The many options to create an intuitive and modern method of gathering information for surveys or registrations for events.. so many uses!

What do you dislike about Typeform?

There isn't much to dislike. There could be a few more features added to the calculator option that allows them to select a quantity and have it calculate that times another value we would enter.

What problems is Typeform solving and how is that benefiting you?

It helps us present a more technology driven brand image. Crucial for first impressions and continuing interest with existing client relationships.

Small Business (50 or fewer emp.)
Jun 10, 2016
 Source
Overall Rating:
5.0
TG
Trena G.
Senior Executive Assistant And Processor
Share
"LOVED IT, Very stylish and easy"
What do you like best about Typeform?

I thought the way it flipped through the questions and had the intuitive flowchart was amazing

What do you dislike about Typeform?

Nothing, I was sad that my job decided to not continue with the survey project for now because I had a blast using it

What problems is Typeform solving and how is that benefiting you?

Going through old contacts lists to see who is still active and interested in keeping a business relationship

Small Business (50 or fewer emp.)
Apr 30, 2016
 Source
Overall Rating:
5.0
CB
Chris B.
Co Founder
Share
"Beautiful forms and easy integration"
What do you like best about Typeform?

Looks incredible, easy to set up, stripe integration, ease of data analysis

What do you dislike about Typeform?

Data dashboard can be confusing and takes some getting used to.

What problems is Typeform solving and how is that benefiting you?

Customer sign ups

Small Business (50 or fewer emp.)
Mar 29, 2016
 Source
Overall Rating:
5.0
VT
Victor Yudi T.
Ceo
Share
"How we started collecting user feedback"
What do you like best about Typeform?

Blazing fast setup, flexible options and user friendly interface.

What do you dislike about Typeform?

No free trial of advanced features. I'd like to check how useful it is before buying.

What problems is Typeform solving and how is that benefiting you?

Enhanced our customer feedback by using a much better, easy to use, simple and beautifully designed form.

Small Business (50 or fewer emp.)
Mar 23, 2016
 Source
Overall Rating:
5.0
BW
Braden W.
Director
Share
"Love this Form System"
What do you like best about Typeform?

I like the options and third party integrations they offer. Also, their willingness to listen to their customers for upgrades for future integrations.

What do you dislike about Typeform?

Since they are still new, they are still rolling out some options that I would like to already have in the system.

What problems is Typeform solving and how is that benefiting you?

Collecting data from customers and potential employees has been made very easy with this software. It has been easier to collect the info we need in a timely fashion.

Small Business (50 or fewer emp.)
Dec 19, 2023
 Source
Overall Rating:
4.5
IS
Isabel S.
Community Manager
Share
"integrations are basic but very helpful for a no-code solution"
What do you like best about Typeform?

Very easy interface, even semi-complex logic is available and simple on low tiers, pretty easy to customize appearance (significantly more attractive than something like surveymonkey), users are familiar with it, and integrations make it pretty easy to use across use cases. we use typeform for basic feedback surveys, but also for user engagement (i.e. take a quiz and get customized recommendations on results), and file downloads. while any degree of an engineering team could build a cms with forms, file downloads, etc, in environments where we've been engineering-constrained, typeform has been an excellent no-code solution.

What do you dislike about Typeform?

because it's user-friendly it means that some customization isn't available. while logic features are available, it's not easy to get super complex. the integrations are very straightforward, which is great for ease, but not great for customization. it also means that editing an integration means basically taking it fully offline and reworking it entirely.

What problems is Typeform solving and how is that benefiting you?

we want to quickly build survey tools for new, existing, and prospective customers. typeform lets us create engaging quizzes, get user feedback, and test out product ideas very easily without any engineering help.

Mid Market (51-1000 emp.)
Nov 06, 2023
 Source
Overall Rating:
4.5
Apeksha J. avatar
Apeksha J.
Hospital Manager
Share
"My experience using Typeform"
What do you like best about Typeform?

Typeform is one of the best survey solutions I have used. It has so many interactive forms and features that ease at collection of data. I can customize the design and integrate it with various software to collect my responses. I work in a multi-specialty hospital as a Hospital Manager and patient welfare is our top priority. We maintain all the checks to do it and to update our system management and qualities we need to ensure that most of the patients and their families give us or share genuine feedback to bring improvement to our hospitals and Typeform has made it so easy for us to send those surveys just into their fingertips less than a minute we get maximum responses and there is no extra baggage of compilation of data. Typeform collects complies and evaluates too. it's a great survey tool that can be used in any organization to improve their business.

What do you dislike about Typeform?

So far I have not found anything to dislike about this platform it's of great use to us.

What problems is Typeform solving and how is that benefiting you?

Typeform is giving me genuine responses from the patients in their families we are also collecting data from the market new consumers also share their desired requirements in a medical facility. Internally we always conduct surveys unanimously to improve our work culture medical centres and hospitals a very responsible jobs and through these surveys, we make sure that there are zero errors in work and processes. By getting it done Typeform has helped us in a very effective way and it has saved so much time and resources as well.

Small Business (50 or fewer emp.)
Nov 03, 2023
 Source
Overall Rating:
4.5
Akim G. avatar
Akim G.
Researcher At Open Hydrogen
Share
"Nice user experience to collect leads contact details and schedule meetings"
What do you like best about Typeform?

We been using Typeform for the past 3 years on multiple projects and the reason has always been the simplicity in setting up forms and surveys based on our needs or targets. It integrates seamlessly with our CRM, simplifying data management & collection. Exporting data to applications like Google Sheets is a breeze. Plus, the platform excels in personalization – it's easy to create visually appealing forms based on our branding

What do you dislike about Typeform?

It would be awesome if Typeform could support more scheduling tools other than Calendly

What problems is Typeform solving and how is that benefiting you?

Before using Typeform it was really difficult and time-consuming for us to create forms & surveys based on our needs. Typeform enabled us to create multiple types of forms and surveys in a straightforward way based on our targets, from collecting feedback from our beta testers to getting contact details & calls scheduled from potential leads

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