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Typeform Reviews: 4.5/5 — Highly Rated
Typeform is a SaaS platform for creating conversational, interactive forms, surveys, quizzes, tests, polls, applications, landing pages, NPS and registration forms. It emphasizes no-code form building, AI-assisted features (Creator, Clarify, Insights), conditional logic, workflows and integrations for collecting data, qualifying leads, automating follow-ups, and analyzing feedback with a visually appealing, user-friendly experience.
Typeform is also often used as Online Form Builder of choice in Indie Hacker and Marketing tech stacks.
| Company | Typeform S.L. |
|---|---|
| Year founded | 2012 |
| Company size | 201-500 employees |
| Headquarters | Barcelona, Spain |
| Capabilities |
AI
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Ease of use |
Beginner
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Chat, Email/Help Desk, Knowledge Base |
| Training | Documentation |
| Languages | English |
Typeform Pros and Cons
- Polished, engaging, conversational form UX with strong visual design.
- Strong AI-assisted features for creation, insight, translation and optimization.
- Large number of integrations; robust API and Embed SDK; workflows and automation.
- Flexible for multiple use cases: surveys, quizzes, feedback, lead gen, applications.
- Pricing can escalate quickly with higher response volumes or more users.
- Free plan very limited in responses and key features locked behind paid tiers.
- Some advanced analytics (panel features, deep longitudinal analysis) less mature vs enterprise competitors.
- No offline data collection; limited custom PDF/PPT reporting compared to some rivals.
Compare Typeform with other popular tools in the same category.
Typeform is a total game-changer when it comes to surveys and forms. Seriously, this tool has blown me away! It's super easy to use, looks amazing, and has all the cool features you need to create interactive surveys that people actually enjoy. First off, the user experience is off the charts. Typeform's interface is so intuitive that even a tech newbie like me can create surveys like a pro. Drag-and-drop? Yep, it's got that. And you can choose from tons of question types and customize everything to match your style. It's like survey design made easy!
the lack of flexibility in the pricing plans. If you only need to create a few surveys or forms occasionally, you're stuck with a monthly or annual subscription. There's no option for a pay-as-you-go or a more flexible plan for those with sporadic usage needs. It's a one-size-fits-all approach that doesn't cater to diverse user requirements.
Typeform has revolutionized our approach to collecting client feedback. Its visually appealing design, user-friendly interface, conditional logic capabilities, real-time analytics, and integration flexibility have made the process seamless and enjoyable. If you're looking for a solution to efficiently gather reviews and impressions from your clients, I highly recommend giving Typeform a try. It's a powerful tool that will elevate your feedback collection game to new heights.
One of the standout features of Typeform is its ability to create interactive and conversational surveys. The logic jumps and conditional branching allowed me to customize the survey experience based on respondents' answers, making the process more personalized and engaging.
Typeform has undoubtedly become my go-to tool for collecting valuable insights and feedback.
Typeform provided an effortless and engaging platform for creating surveys and capturing valuable insights.
It's feature-rich and the workflow is straightforward. Creating forms is easy and many of our users have reported that they enjoy completing forms made in Typeform.
I want more agency over some of the visuals, like being able to edit the icons for Rating blocks. It would be great for us if there were an easier way to integrate with apps like Smile.io.
Typeform helps us to capture survey data from customers. We use information from the forms for feedback regarding products, customer experience, and feedback for our customer service team.
The agility I need to create a survey - and a beautiful one too!
Typeform is perfect! What´s not to like?
Internal surveys, team engagement, peer and team reviews
I like the fact that I get all details in one single document , notwithstanding I am able to link with Google doc, sheets , Excel
I'm not sure I have any dislike about Typeform. It is user-friendly and as reliable.
It's helping me to breach the gap of one on one questioning with participants in my tech program. With the help of Typeform, all questions are in one single page
I love that Typeform is very easy to use. It is a great solution to create forms. surveys and polls with easiness of use and a professional approach. I love de web design as well. It makes me feel calm and focused on what I need to finish.
Typeform is a bit too formal and less creative in its design. I would suggest that the website would offer a personalization tab to be able to customize the view.
Typeform solves decision-making, allowing me to create surveys to make better decisions. For example, my colleagues are unsure how to proceed with an important decision, so I decided to create surveys to aid in choosing the best solutions.
The straight foward use from our clients.
At the moment, there are no complaints, we are very happy whith the results.
Churn reasons and exploring clients expectations
I like its UX/UI part. It is a seamless way of collecting responses; the responder doesn't feel the complexity of judgment. Its attractive name attaches to the user in the first interaction.
Trim material is available for the correct and exact use of the product. I believe more awareness should be public about how to use the product; for this, more case studies and tutorials must be part of the product introduction.
Typeform mitigates the confusion about how to start collecting views and making the best survey of products or services that can augment marketing efforts, increase sales and enhance revenue.
I find Typeform's survey templates to be visually appealing and attention-grabbing. The design and aesthetics of any survey is crucial for boosting survey engagement rates, and Typeform excels in this regard. Also, I appreciate how Typeform presents survey questions in a conversational, chat-like format, which helps avoid the feeling of being interrogated that often comes with traditional surveys. This approach has been a significant advantage to our surveys in terms of engagement and should be maintained.
Typeform's survey security measures are inadequate at present, and this is a cause for concern. With the rise of bot activity, our surveys have been negatively impacted in the past. To ensure the accuracy and reliability of the data generated from our surveys, Typeform should integrate authentication protocols into the survey collection process.
Typeform has been instrumental for conducting surveys of varying sample sizes. Its use of conditional logic mapping and chat-style format for presenting survey questions has resulted in highly interactive surveys , that enhances the quality of engagements we get off our surveys.
I really like Typeform for its user-friendly interface and modern design, which make it easy to create visually appealing surveys, forms, and quizzes. One of the standout features that I appreciate is Typeform's conversational approach to survey design, where questions are presented one at a time, resulting in higher engagement and response rates. The customization options are also impressive, allowing users to create surveys that align with their brand and style. Additionally, the advanced analytics and reporting features provide valuable insights and help make data-driven decisions. The seamless integration with popular marketing tools like Mailchimp and Hubspot also makes it easy to automate follow-up communications. Overall, Typeform is an excellent choice for anyone looking to create engaging and insightful surveys and forms.
Overall, I have not encountered anything that makes me unhappy with Typeform. Its user-friendly interface, customization options, conversational approach to survey design, and advanced analytics features have met all of my expectations. I find Typeform to be a versatile and reliable platform for creating engaging and visually appealing surveys and forms, and I would recommend it to anyone looking for a powerful and easy-to-use survey tool.
I chose Typeform to help me with small no-code product tests. Its intuitive interface, conversational survey design, and customization options make it easy for me to create engaging surveys and forms to collect valuable feedback from users. With Typeform's advanced analytics and reporting features, I can quickly analyze the results and gain insights to make data-driven decisions. Overall, I have found Typeform to be an effective and efficient tool for conducting product tests and gathering user feedback without the need for coding skills.
Typeform is easy to use, but most importantly, the tool gives you LOTS of flexibility to build out forms that are ideal for any type of scenario. I use Typeform mostly for surveys.
While the options are there to customize forms to match branding, personalize questions, and build the right types of forms to grab attention, there are some areas that could be improved upon. Image placement in forms, for example isn't ideal, and some questions are limited with formatting.
I struggle with building forms that stood out and grabbed attention, and Typeform has solved that problem. No longer stuck using Google Forms, which is a win! Will continue to use Typeform for the forseeable future.
Easy to set up forms and customize them. There are a lot of options in terms of questions and data to collect very helpful when integrated with Notion so you can keep your database up-to-date.
Just like Notion once you open it, it's very blank, but after a few steps, you can get any form looking like you wanted. The only way it could be better would be with Marc tips like on boarding on the two so you can get used to it easier
We use it primarily to announce and get applications for jobs. Using and sharing a simple link, we could share our openings and get candidates to apply directly to our database where we could answer them and contact the ones we were interest about.
TypeForm is a software that allows you to create, design and submit fun, easy to answer questionnaires. Unlike other platforms that only make gray forms
It has happened to me that some of the forms that I create can be quite complex and, on occasions, the platform slows down as a result of failed attempts.
TypeForm has helped me a lot to collect information through different questionnaires. Also, I love that it can be integrated with other software on the market.
High conversion rate from use of the product, pricing, and customer service.
A large selection of templates, and more video tutorials or interactive resources for users.
Initial customer contact. Streamlining the lead generation process. Collecting information and displaying it a fashion that is easy to show team members.
typeform helped me create useful surveys. Now I can do my metrics using all the information my clients fill in the Typeform and I don't have to look for information in different places.
I think there's no pain point I can see in Typeform at the moment. It's easy to use and it has been working without any problems so far. I have just good things to say.
Before using Typeform, doing our metrics bases on email surveys was really ward, now we can have all the information in a simple spreadsheet and I don't have to worry about trespassing information.
It is the best tool to create forms and collect info - also thanks to hidden field! I love new kind of questions (contact form and address) as much as the "old ones"!
Only the fact that you have to push "Enter" for each question... it would be great if it was possible to collect answers also when a form is not completed!
It helps me in collecting info, feedbacks and opinions from customers!
Easy to use and very visual friendly and easy to start
Nothing. There is nothing I dislike. Maybe logical jumps get messy sometimes
Get 1 to one with my audience and been able to make a lot of assessments to leads
I was trying to create a reservation form from various different types of forms, goggle forms, survey money, even table agent for reservations. But I still feel typeform is most user friendly, intuitive, I can easily create my own form to target the type of customers we need easily. And I like it that we can easily edit and combine with other platforms to collect the results.
If price could be more competitive will be good! But I know I'm paying for a good product. So no complains.
Save a lot of my time creating easy to use form. I like it that the words are big and fat and cute. Even older people can use it! And they just need to scan a QR code, or click on the link- answer the simple questions and they are done!
I love that it's easy to use from the back-end perspective but also from the perspective of user that's filling out the form perspective. It's such a wonderfully built platform that makes the forms fun and engaging to fill out, and it has countless integrations which make my life easier!
Nothing that I can think of! If I ever ran into issues, I was able to contact support and get my issues resolved extremely fast, but it wasn't anything that affected my productivity
It makes collecting, consolidating and sharing form responses infinitely easier! I'm able to receive a higher rate of return on responses and share them with other teams working on the same project with ease.
I use Typeform on a daily basis to create forms and surveys. First of all it helps me capture lead information in my website, get insights of my prospects when I am selling or doing consultancy, and lastly surveys from my employees to check how they are.
The only "bad" thing is that you need to pay to get some features like the brand kit. But you can have discounts if you pay in advance.
Sometimes in Hubspot or in our CRM we can't do surveys for free, and with Typeform you can integrate it with Slack, receive the responses via email, etc.
I like how easy TypeForm is able to integrate with other CRM tools like Braze. Hidden fields and identifiers can be used in order to capture information about the recipient that may seem redundant for them to inform (email, user slugs, etc.).
Overall, there isn't too much I dislike about TypeForm. I think an area of improvement would be an API integration with Google Sheets, so certain worksheets are auto populated and refreshed whenever a new response is submitted (this may already exist but I have not found a way to do so).
Client surveys (this alleviates the toll on customer success agents having to call 1:1), email capturing for opt-in prompts (if landing pages aren't configured yet).
I've been using Typeform for about a year now, and I have to say that it offers the best user experience for forms that I've come across. The forms themselves are a pleasure to use, even if the options are somewhat basic. That being said, Typeform is an excellent tool for collecting data from users, and it's currently my favorite option.
Typeform is a useful tool for collecting basic feedback, qualifying leads, or conducting simple surveys. However, it may not be the best choice for more extensive research or data collection projects due to its limited features. There are other options available that offer more advanced features for this type of work.
Typeform is a tool that helps companies collect feedback, qualify leads, and conduct simple surveys. It allows users to create interactive and engaging forms customized to meet their specific needs.
The ease of building logic is THE best we have found in the industry.
The limited number of graphics pre-installed - but this is a very small complaint.
A stream-lined and uncomplicated data prospecting system that integrates with our ActiveCampaign, Zapier, Etc. apps.
I enjoy being able to edit different flows for consumers based on responses they share - essentially allowing me to build different journeys for differently targetted users. It is great to know I can personalise the form for any preference anyone might have.
There isn't much to dislike, although the trial version is quite limited in its capabilities - if there was a way to earn credits, that would improve any new user's experiences much more.
Typeform helps me create, share and collect dynamic data about different subsets of customers on the website, and it integrates well into the systems we use already - eradicating the problem of having myriad different forms for different subsets, and does away having to import the collected data manually.
The tool has an incredibly intuitive interface, so you can quickly get onboarded and start creating surveys and collecting responses. There are theming options to create a customized look for your survey or questionnaire. Also the feature to have various journeys for responders and based on their replies lead them in a different direction of the survey is a game-changer!
I wouldn't say there is anything I dislike about the app. It serves its purpose, is quick and easy, and delivers a professional-looking survey.
Up until purchasing Typeform, we were doing customer satisfaction surveys with Google Forms. Typeform gives us the option to customize the surveys and look professional while collecting responses.
The ease of selecting the type of question to building the logic behind the form has been a seamless experience. The User Experience is a winner for me!
As much as I love the user experience, with typeform it is not possible to know how close I am to finishing a survey!
Collecting results while still protecting privacy! Appreciate the ease of creating a form given the variety of options Typeform presents - from type of form to type of question all the way to building the logic behind the questions.
It's so easy to create a survey with the desired logic I'd like participants to follow based on their responses. It's very easy to share and track results as well.
I love the platform, it's super easy to use and I don't dislike any part of it
Makes it easy to collect responses from employees or survey our customers
The users interface is very friendly and I love it!!!
I haven't seen/encountered any problem while using the platform
Generating feedback for the company either through Clients or Staff
Easy and sleek! I use it every day to collect data at my work
I cant think of any dislikes; everything works seamlessly!
Collecting primary data from clients to kick-start the partnership. Makes the start seamless
Typeform provides multiple templates for any given survey needs of mine. This makes survey campaigns a lot quicker to setup. Asides the aforemetioned, I like that Typeform does not set response limits to my surveys and the security level of our survey forms gives us a lot of confidence, that unauthorized parties will never have access to data we collect through surveys.
Very satisfied with what Typeform brings to the table for my team. Our use of this tool has reduced the rate of abandoned survey forms , and encouraged respondents to provide more elaborate responses to our surveys.
The need to get closer to our customers is why we conduct surveys and is the reason why we deployed Typeform. Typeform adds high-level interactivity to my surveys. This allows for an improved response rate to our surveys by respondents.