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Zoho Forms
Create Forms, Collect Data
4.4
(125)
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Zoho Forms Reviews & Product Details

Zoho Forms Overview
What is Zoho Forms?

Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management and automation. Additionally, it offers a variety of features such as conditional logic, payment integration, file uploads, and real-time analytics to enhance the form-filling experience for both users and administrators.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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What Zoho Forms is best for?
How does Zoho Forms compare to Typeform?
What are the pros and cons of Zoho Forms?
Zoho Forms Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Forms Features
A/B Testing
API Access
Advanced Form Fields
Autoresponder
Collaboration Tools
Conditional Logic
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Notifications
Embedding Options
File Upload
Form Analytics
Form Duplication
Form Logic
Form Scheduling
GDPR Compliance
Mobile Responsive
Multi-Page Forms
Multilingual Support
Offline Form Access
Payment Integration
Pre-Fill Form Fields
Real-time Data Capture
Save and Continue
Spam Protection
Third-party Integrations
User Permissions
Webhooks
Zoho Forms Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 09, 2025
Zoho Forms Logo
125 Zoho Forms Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Oct 26, 2022
 Source
Overall Rating:
5.0
DH
Daniel H.
Marketing Manager / Web Developer
Share
"Best Priced All-In-One Business Tool"
What do you like best about Zoho Forms?

The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses. Constant updates to the UI and functionalities also means they listen to their customer base.

What do you dislike about Zoho Forms?

Their support could be better and better catered to each country. There is a bit of a language barrier and I often get put in touch with the wrong person. This can definitely improve.

What problems is Zoho Forms solving and how is that benefiting you?

It's solving the pain of having multiple online applications all needing separate logins and billing and consolidating all these apps into one login at one low-cost price.

Small Business (50 or fewer emp.)
Nov 15, 2021
 Source
Overall Rating:
5.0
Jared L. avatar
Jared L.
Business Development
Share
"ZOHO Forms great for collaborative document creation"
What do you like best about Zoho Forms?

Not provided

What do you dislike about Zoho Forms?

Not provided

What problems is Zoho Forms solving and how is that benefiting you?

Not provided

Enterprise (> 1000 emp.)
Oct 10, 2021
 Source
Overall Rating:
5.0
UK
Udit K.
Analyst
Share
"Most Advanced Form Builder"
What do you like best about Zoho Forms?

Zoho Form is the best form solution, I have used. Whether you want to have a registration form or you want to take surveys, for everything Zoho Forms is the place. It takes care of any kind of functionality that is required by most businesses. It provides us with the option to take payments using the form and can be integrated with popular payment gateways namely PayPal, Stripe, Razorpay, Paytm, Instamojo. It also gives the option to give a unique ID to each submission and we can apply prefix and suffix to the same.

What do you dislike about Zoho Forms?

Nothing is there to dislike this tool, it is the perfect solution.

What problems is Zoho Forms solving and how is that benefiting you?

With Zoho Forms, we take Competition Entries, General Queries, Product Surveys and Poll, internal quizzes.

Small Business (50 or fewer emp.)
Jun 25, 2021
 Source
Overall Rating:
5.0
GB
George B.
Dir. Marketing & Business Development
Share
"Zoho Forms - Super Easy Integration"
What do you like best about Zoho Forms?

Building forms in Zoho Forms is super easy and flexible.

What do you dislike about Zoho Forms?

Not much to dislike. Maybe a few more templates would be nice.

What problems is Zoho Forms solving and how is that benefiting you?

Lead collection on websites and surveys via site and emails.

Mid Market (51-1000 emp.)
May 07, 2021
 Source
Overall Rating:
5.0
EC
Elizabeth C.
H
Share
"Zoho Forms is the best form maker!"
What do you like best about Zoho Forms?

Zoho has many different products, and I use a few of them as an HR Manager. Of all of the products, I like Forms the best. I have developed some pretty extensive forms with MANY rules, and the form works great! I love that it can be customized in so many different ways. We have paid for our subscription so we can also customize the background of the form and include our company logo on the form. Users don't even realize they are using a form I built in a software - it is all so seamless.

What do you dislike about Zoho Forms?

The only thing I dislike about Zoho Forms is that when you have many fields (in the builder section of the software), it can be hard to find a specific field. I would like Zoho to offer a "grouped" feature for fields. I feel like I scroll endlessly sometimes! The other work-around I found is to search for text on the page. So, I'll "Command F" (on a mac) and just type in a particular word. I still have to search through the results, but it is a lot faster.

What problems is Zoho Forms solving and how is that benefiting you?

I use Zoho Forms for multiple forms, but the main form I use as an HR Manager is for Personnel Actions. Since I just need to provide a link to the form, it has been instrumental in creating a faster workflow for my management team. They can access the blank form anywhere they have internet access. I have seen a tremendous increase in submissions which has helped my team to be more productive.

Mid Market (51-1000 emp.)
Dec 02, 2020
 Source
Overall Rating:
5.0
DR
Diego R.
Producer / Composer
Share
"Zoho Forms Review"
What do you like best about Zoho Forms?

Not provided

What do you dislike about Zoho Forms?

Not provided

What problems is Zoho Forms solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Oct 30, 2020
 Source
Overall Rating:
5.0
MD
Mark D.
Principle Owner Of The Consider It Sold Team
Share
"One of the most flexibile forms systems. Easily connects to other Zoho products."
What do you like best about Zoho Forms?

Zoho Pages offers a great deal of flexibility, making it easy to create custom pages and sections that provide a pleasant user experience. It also integrates seamlessly with other Zoho products, and the interface is extremely user-friendly. One of the most useful features is the ability to set rules to display and hide fields, which can help to optimize the look and feel of your pages for different users. Additionally, the ability to duplicate variables and use them on other pages and forms can save you a lot of time and effort.

What do you dislike about Zoho Forms?

More tools, more functions. Would be great to have a sliding currency. Have a signature form as well, similar to Zoho sign. Also, more flexibility to have side by side fields. Example... Sometimes want different drop downs, side by side, not on top. Just a thought... Also, allow the user to create custom variables that sit on the side to reuse in different sections of the form.

What problems is Zoho Forms solving and how is that benefiting you?

Having the ability to have user directly input data directly into Zoho, or create a spreadsheet from the inputted data. Give me the ability to put link on website and have users never know this is built outside the site. Instead of a section, maybe a line variable that lets me split the sections using a line horizontally through the form. Some other benefits are mobile access.

Small Business (50 or fewer emp.)
Aug 20, 2019
 Source
Overall Rating:
5.0
Abdur R. avatar
Abdur R.
Assistant Manager
Share
"Superb when it acmes to taking order"
What do you like best about Zoho Forms?

The zoho forms really helped me a loot in making great sales and it saves my time the most helpful thing i found in zoho forms is that it allows you to add image of the product in forms that makes very easy for our customer to select its desired product

What do you dislike about Zoho Forms?

I had used zoho forms and i don't have any dislikes in it it is working good for me

What problems is Zoho Forms solving and how is that benefiting you?

It really saves my time of taking with customer online i just share the form and the rest is done by the customer on its own

Small Business (50 or fewer emp.)
Aug 02, 2019
 Source
Overall Rating:
5.0
Abdul B. avatar
Abdul B.
Marketing Manager
Share
"Excellent in getting leads"
What do you like best about Zoho Forms?

I had used the order form of zoho forms and it is very upto mark and it's simplicity reallu help our customer to book their order easily

What do you dislike about Zoho Forms?

It is very good but some time it's link break up

What problems is Zoho Forms solving and how is that benefiting you?

Helps my custimer to book their order easily

Small Business (50 or fewer emp.)
Jun 16, 2019
 Source
Overall Rating:
5.0
Joshua T. avatar
Joshua T.
Team Manager
Share
"Zoho Forms is a great software, agile and effective"
What do you like best about Zoho Forms?

What we like most about Zoho Forms is its great power to integrate well with Zoho products, Salesforce and Google applications. It also offers native applications for iOS and Android devices that have allowed me to create forms and collect data directly from my mobile device and the best thing is that it works offline. I love how easy it is not only to start creating online forms, but also how simple it is to manage and expand those forms for anyone, even those with experience in website development. I use this system for clients who need to manage their own forms, or clients who use their forms for more than just contacting people, such as e-commerce or dating.

What do you dislike about Zoho Forms?

The only thing I do not like about this system is how things can be expensive once you get over the free version. There is a huge gap between the free version and the first paid version, not only in the number of monthly shipments, but also the price is a bit high. Zoho Forms is an amazing way to give a customer or company control over their contact forms and comments, apart from allowing me to use forms for simple purchases and for collection of payments. Anything we can do to save our boys' time, ultimately, benefits everyone. We are delighted with Zoho Forms: it is easy to configure new forms and start using them immediately. The most important thing was the help we received from zoho Forms of support when we wanted to add some features that were a bit more complex than normal. Manish did everything possible to help us get the form exactly as we wanted it.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho forms is helping me to create efficient forms to be used by the employees of my company. Also, I It gives the benefit of using unique fields that are not available in any other free platform solution. My favorites of these are: the progress bar that can be dragged, the Matrix Choice, offers the possibility of very complex answers, load image, the integration of forms is insurmountable. It includes the integration of Google Sheets and Zapier. I use Zoho forms to help me collect and data in the field, without having to use paperwork and data entry personnel. It also allows me to synchronize my work online once the Internet connection is restored allows me to use this application, especially with the nature of this application. I checked other software and only a few have this feature.

Small Business (50 or fewer emp.)
May 30, 2019
 Source
Overall Rating:
5.0
Waseem K. avatar
Waseem K.
Sales Manager
Share
"Helps us in getting leads"
What do you like best about Zoho Forms?

The most helpfull thing i notced about zoho forms us that it gives you the option of adding images to your from. We used thatbin our order forms and the result ia supreb.

What do you dislike about Zoho Forms?

Some time when my customer open the link through facebook the link does't open proprely.

What problems is Zoho Forms solving and how is that benefiting you?

It helps us in getting customers order and their data

Mid Market (51-1000 emp.)
May 25, 2019
 Source
Overall Rating:
5.0
Lyndon P. avatar
Lyndon P.
Teacher
Share
"Excellent for doing surveys and online assessments. "
What do you like best about Zoho Forms?

I like zoho Forms because it is a FREE application, to which I have access through my zoho account. I like that it allows me to create online tests for my students, in a quick, easy and safe way.

What do you dislike about Zoho Forms?

I have never had problems with this software, I think it is really excellent, therefore there is absolutely nothing negative to mention about Zoho forms.

What problems is Zoho Forms solving and how is that benefiting you?

As a teacher, Zoho Forms benefits me a lot, since it offers me the opportunity to develop different types of virtual tests for my students and once solved by them, the software shows the results automatically, so, Zoho Forms allows me to detect the level of learning acquired by each one of my apprentices in a dynamic and totally free way.

Small Business (50 or fewer emp.)
Jan 17, 2019
 Source
Overall Rating:
5.0
EB
Eric B.
President
Share
"Puissant, efficace et facile d'utilisation"
What do you like best about Zoho Forms?

La puissance du système Zoho qui permet par exemple le téléchargement d'images dans les formulaires

What do you dislike about Zoho Forms?

Un petit manque de graphismes pour la présentation des formulaires, toujours assez classique dans les templates proposés

What problems is Zoho Forms solving and how is that benefiting you?

Un formulaire avec possibilité de téléchargement d'images, sans écrire aucune ligne de code !

Small Business (50 or fewer emp.)
Mar 30, 2018
 Source
Overall Rating:
5.0
ES
Elisa S.
Founder
Share
"Get data from your customers"
What do you like best about Zoho Forms?

Excellent drag and drop builder forms. It is very easy to create forms and share them by a massive email manager or social networks. It is very good to assign tasks and track them thanks to instant notifications that you can receive anywhere from your cell phone.

What do you dislike about Zoho Forms?

It is excellent but the paid versions are a bit high. Zoho needs to add the one in a package.

What problems is Zoho Forms solving and how is that benefiting you?

organization, distribute tasks, make brief surveys

Small Business (50 or fewer emp.)
Mar 29, 2018
 Source
Overall Rating:
5.0
JS
Jorge S.
Founder
Share
"Getting sources"
What do you like best about Zoho Forms?

Very easily I can create short forms to get quick answers and analyze the doubts of the clients to filter it with the required service.

What do you dislike about Zoho Forms?

From a small business perspective I feel that the cost is a bit high

What problems is Zoho Forms solving and how is that benefiting you?

get feedback and statistical analysis of results

Small Business (50 or fewer emp.)
Dec 13, 2017
 Source
Overall Rating:
5.0
Pierre-Henri S. avatar
Pierre Henri S.
It Consultant & Founder
Share
"Best way to create whatever form you need"
What do you like best about Zoho Forms?

It's easy to use yet very complete and with a lot of useful features like formulas, file upload, etc. As everything with Zoho, it's cloud based so you can work on your forms wherever and whenever you want. Moreover it syncs easily with my Zoho CRM so I don't need to copy paste answers into my clients records.

What do you dislike about Zoho Forms?

Honestly, as for now, I didn't need ant feature that wasn't present. Maybe more themes for the looks but it's not very important and you can create your own themes.

What problems is Zoho Forms solving and how is that benefiting you?

I needed to create a form for my clients in order to know their need for a service I've recently implemented. With Zoho Form I was able to create a form very quickly and to sync it with my Zoho CRM so their answer is directly sent into their CRM record.

Small Business (50 or fewer emp.)
Dec 12, 2017
 Source
Overall Rating:
5.0
AG
Amber G.
Principal
Share
"The easiest professional form database we have used"
What do you like best about Zoho Forms?

The ease of setting up forms using Zoho is incredible. Integrating into a Wordpress platform is also very user friendly.

What do you dislike about Zoho Forms?

Subscribing to Zoho services can be confusing, but otherwise the platform offers a substantial amount of resources for free. We have integrated several forms using the free option on Zoho.

What problems is Zoho Forms solving and how is that benefiting you?

We required a form solution to receive submissions for a number of opportunities within our company. Zoho Forms allowed us to create a custom form solutions for each opportunity and easy integration into our Wordpress websites. We were also able to email direct links to the forms for faster submission results. The ability to review submissions was consistently user friendly.

Enterprise (> 1000 emp.)
Aug 25, 2016
 Source
Overall Rating:
5.0
SM
Sashwat M.
Business Development Manager
Share
"Stay connected with your field force and end-customers via Zoho Forms"
What do you like best about Zoho Forms?

Zoho forms has abundant features which help you build and share forms, gathering critical information and streamlining the operations while your team is on field or at customer location. (1) It requires only drag and drop to create a form and the data will be stored on the cloud. (2) It provides the advance analytics where you can view statistics like error scores, bounce rate or conversion rates etc.

What do you dislike about Zoho Forms?

(1) Certain features like e-signature and scanning of QR codes slows down the download and upload speed of forms.e option (2) To reach a larger audience base, user should have the option of multiple languages to design a page. But Zoho Forms has limited number of languages available.

What problems is Zoho Forms solving and how is that benefiting you?

In our B2B business, we send our account managers to client locations to provide product training etc. To assign the jobs to the account management team and gather the customer feedback about the product training, we use Zoho forms. It has helped us in managing our account management team efficiently and improving training process after analyzing customer feedback.

Enterprise (> 1000 emp.)
Jul 24, 2016
 Source
Overall Rating:
5.0
RB
Rahul B.
Product Strategy Manager
Share
"No coding, no clutter- What a cool form builder"
What do you like best about Zoho Forms?

Designing online form is very simple with Zoho form builder. It's takes only drag & drop. (1) It works seamless on all kinds of devices- desktop, laptop, tablets, mobile phones. The ease of use is same & the best on every device. (2) You can customize your own themes. (3) Once created, you can share your form across social platforms or your website by embedding on your webpage. (4) You can analyse your form's activity. Page-views. Entries. Error Scores, Conversion rates analysis helps you designing better forms in future.

What do you dislike about Zoho Forms?

(1) This tool provides email notification for each changes/update/activity on your form. This becomes an information overload in your email account. (2) To make the form more interactive, you can use branching & can specify conditions. But it's little cumbersome for non-techie. (3) Number of languages to create form is less.

What problems is Zoho Forms solving and how is that benefiting you?

I n a B2B business, we have visitors/prospects who may like to contact us. We have created 'contact us' form using this tool. Apart from this, we have existing clients who use our technology products. So we take feedback and we have created evaluation forms using this tool. This tool has helped us designing more professional, simple forms which has helped us in better customer acquisition & retention ratio.

Small Business (50 or fewer emp.)
Dec 17, 2023
 Source
Overall Rating:
4.5
AG
Anmol G.
Founder's Office
Share
"Zoho Forms - The best form builder for the masses"
What do you like best about Zoho Forms?

Zoho Form builder is very easy to setup and implement, The product comes with a feature to generate reports on periodic basis which helps us in getting cusotmer through a single mail. All the data entered in tohe form can be convereted into a lead and lead progress can be tracked easily We use the zoho forms in weekly basis to collect customer feedback and improve our product. The integration of the zoho into the website is very seamless and can be completed very easily. You would barely need any customer support to set it up.

What do you dislike about Zoho Forms?

There is nothing as of now, however the team can work on improving the user interface of the product.

What problems is Zoho Forms solving and how is that benefiting you?

We use Zoho forms for multiple scenarios 1. Collecting customer feedback 2. Collecting the lead details 3. Collecting the user details

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