Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management and automation. Additionally, it offers a variety of features such as conditional logic, payment integration, file uploads, and real-time analytics to enhance the form-filling experience for both users and administrators.
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Segment |
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Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
Training | Documentation |
Languages | English |
The pricing and the depth of features to which each platform is available. It truly is an all-in-one solution that works for both small and large businesses. Constant updates to the UI and functionalities also means they listen to their customer base.
Their support could be better and better catered to each country. There is a bit of a language barrier and I often get put in touch with the wrong person. This can definitely improve.
It's solving the pain of having multiple online applications all needing separate logins and billing and consolidating all these apps into one login at one low-cost price.
Zoho Form is the best form solution, I have used. Whether you want to have a registration form or you want to take surveys, for everything Zoho Forms is the place. It takes care of any kind of functionality that is required by most businesses. It provides us with the option to take payments using the form and can be integrated with popular payment gateways namely PayPal, Stripe, Razorpay, Paytm, Instamojo. It also gives the option to give a unique ID to each submission and we can apply prefix and suffix to the same.
Nothing is there to dislike this tool, it is the perfect solution.
With Zoho Forms, we take Competition Entries, General Queries, Product Surveys and Poll, internal quizzes.
Building forms in Zoho Forms is super easy and flexible.
Not much to dislike. Maybe a few more templates would be nice.
Lead collection on websites and surveys via site and emails.
Zoho has many different products, and I use a few of them as an HR Manager. Of all of the products, I like Forms the best. I have developed some pretty extensive forms with MANY rules, and the form works great! I love that it can be customized in so many different ways. We have paid for our subscription so we can also customize the background of the form and include our company logo on the form. Users don't even realize they are using a form I built in a software - it is all so seamless.
The only thing I dislike about Zoho Forms is that when you have many fields (in the builder section of the software), it can be hard to find a specific field. I would like Zoho to offer a "grouped" feature for fields. I feel like I scroll endlessly sometimes! The other work-around I found is to search for text on the page. So, I'll "Command F" (on a mac) and just type in a particular word. I still have to search through the results, but it is a lot faster.
I use Zoho Forms for multiple forms, but the main form I use as an HR Manager is for Personnel Actions. Since I just need to provide a link to the form, it has been instrumental in creating a faster workflow for my management team. They can access the blank form anywhere they have internet access. I have seen a tremendous increase in submissions which has helped my team to be more productive.
Zoho Pages offers a great deal of flexibility, making it easy to create custom pages and sections that provide a pleasant user experience. It also integrates seamlessly with other Zoho products, and the interface is extremely user-friendly. One of the most useful features is the ability to set rules to display and hide fields, which can help to optimize the look and feel of your pages for different users. Additionally, the ability to duplicate variables and use them on other pages and forms can save you a lot of time and effort.
More tools, more functions. Would be great to have a sliding currency. Have a signature form as well, similar to Zoho sign. Also, more flexibility to have side by side fields. Example... Sometimes want different drop downs, side by side, not on top. Just a thought... Also, allow the user to create custom variables that sit on the side to reuse in different sections of the form.
Having the ability to have user directly input data directly into Zoho, or create a spreadsheet from the inputted data. Give me the ability to put link on website and have users never know this is built outside the site. Instead of a section, maybe a line variable that lets me split the sections using a line horizontally through the form. Some other benefits are mobile access.
The zoho forms really helped me a loot in making great sales and it saves my time the most helpful thing i found in zoho forms is that it allows you to add image of the product in forms that makes very easy for our customer to select its desired product
I had used zoho forms and i don't have any dislikes in it it is working good for me
It really saves my time of taking with customer online i just share the form and the rest is done by the customer on its own
I had used the order form of zoho forms and it is very upto mark and it's simplicity reallu help our customer to book their order easily
It is very good but some time it's link break up
Helps my custimer to book their order easily
What we like most about Zoho Forms is its great power to integrate well with Zoho products, Salesforce and Google applications. It also offers native applications for iOS and Android devices that have allowed me to create forms and collect data directly from my mobile device and the best thing is that it works offline. I love how easy it is not only to start creating online forms, but also how simple it is to manage and expand those forms for anyone, even those with experience in website development. I use this system for clients who need to manage their own forms, or clients who use their forms for more than just contacting people, such as e-commerce or dating.
The only thing I do not like about this system is how things can be expensive once you get over the free version. There is a huge gap between the free version and the first paid version, not only in the number of monthly shipments, but also the price is a bit high. Zoho Forms is an amazing way to give a customer or company control over their contact forms and comments, apart from allowing me to use forms for simple purchases and for collection of payments. Anything we can do to save our boys' time, ultimately, benefits everyone. We are delighted with Zoho Forms: it is easy to configure new forms and start using them immediately. The most important thing was the help we received from zoho Forms of support when we wanted to add some features that were a bit more complex than normal. Manish did everything possible to help us get the form exactly as we wanted it.
Zoho forms is helping me to create efficient forms to be used by the employees of my company. Also, I It gives the benefit of using unique fields that are not available in any other free platform solution. My favorites of these are: the progress bar that can be dragged, the Matrix Choice, offers the possibility of very complex answers, load image, the integration of forms is insurmountable. It includes the integration of Google Sheets and Zapier. I use Zoho forms to help me collect and data in the field, without having to use paperwork and data entry personnel. It also allows me to synchronize my work online once the Internet connection is restored allows me to use this application, especially with the nature of this application. I checked other software and only a few have this feature.
The most helpfull thing i notced about zoho forms us that it gives you the option of adding images to your from. We used thatbin our order forms and the result ia supreb.
Some time when my customer open the link through facebook the link does't open proprely.
It helps us in getting customers order and their data
I like zoho Forms because it is a FREE application, to which I have access through my zoho account. I like that it allows me to create online tests for my students, in a quick, easy and safe way.
I have never had problems with this software, I think it is really excellent, therefore there is absolutely nothing negative to mention about Zoho forms.
As a teacher, Zoho Forms benefits me a lot, since it offers me the opportunity to develop different types of virtual tests for my students and once solved by them, the software shows the results automatically, so, Zoho Forms allows me to detect the level of learning acquired by each one of my apprentices in a dynamic and totally free way.
La puissance du système Zoho qui permet par exemple le téléchargement d'images dans les formulaires
Un petit manque de graphismes pour la présentation des formulaires, toujours assez classique dans les templates proposés
Un formulaire avec possibilité de téléchargement d'images, sans écrire aucune ligne de code !
Excellent drag and drop builder forms. It is very easy to create forms and share them by a massive email manager or social networks. It is very good to assign tasks and track them thanks to instant notifications that you can receive anywhere from your cell phone.
It is excellent but the paid versions are a bit high. Zoho needs to add the one in a package.
organization, distribute tasks, make brief surveys
Very easily I can create short forms to get quick answers and analyze the doubts of the clients to filter it with the required service.
From a small business perspective I feel that the cost is a bit high
get feedback and statistical analysis of results
It's easy to use yet very complete and with a lot of useful features like formulas, file upload, etc. As everything with Zoho, it's cloud based so you can work on your forms wherever and whenever you want. Moreover it syncs easily with my Zoho CRM so I don't need to copy paste answers into my clients records.
Honestly, as for now, I didn't need ant feature that wasn't present. Maybe more themes for the looks but it's not very important and you can create your own themes.
I needed to create a form for my clients in order to know their need for a service I've recently implemented. With Zoho Form I was able to create a form very quickly and to sync it with my Zoho CRM so their answer is directly sent into their CRM record.
The ease of setting up forms using Zoho is incredible. Integrating into a Wordpress platform is also very user friendly.
Subscribing to Zoho services can be confusing, but otherwise the platform offers a substantial amount of resources for free. We have integrated several forms using the free option on Zoho.
We required a form solution to receive submissions for a number of opportunities within our company. Zoho Forms allowed us to create a custom form solutions for each opportunity and easy integration into our Wordpress websites. We were also able to email direct links to the forms for faster submission results. The ability to review submissions was consistently user friendly.
Zoho forms has abundant features which help you build and share forms, gathering critical information and streamlining the operations while your team is on field or at customer location. (1) It requires only drag and drop to create a form and the data will be stored on the cloud. (2) It provides the advance analytics where you can view statistics like error scores, bounce rate or conversion rates etc.
(1) Certain features like e-signature and scanning of QR codes slows down the download and upload speed of forms.e option (2) To reach a larger audience base, user should have the option of multiple languages to design a page. But Zoho Forms has limited number of languages available.
In our B2B business, we send our account managers to client locations to provide product training etc. To assign the jobs to the account management team and gather the customer feedback about the product training, we use Zoho forms. It has helped us in managing our account management team efficiently and improving training process after analyzing customer feedback.
Designing online form is very simple with Zoho form builder. It's takes only drag & drop. (1) It works seamless on all kinds of devices- desktop, laptop, tablets, mobile phones. The ease of use is same & the best on every device. (2) You can customize your own themes. (3) Once created, you can share your form across social platforms or your website by embedding on your webpage. (4) You can analyse your form's activity. Page-views. Entries. Error Scores, Conversion rates analysis helps you designing better forms in future.
(1) This tool provides email notification for each changes/update/activity on your form. This becomes an information overload in your email account. (2) To make the form more interactive, you can use branching & can specify conditions. But it's little cumbersome for non-techie. (3) Number of languages to create form is less.
I n a B2B business, we have visitors/prospects who may like to contact us. We have created 'contact us' form using this tool. Apart from this, we have existing clients who use our technology products. So we take feedback and we have created evaluation forms using this tool. This tool has helped us designing more professional, simple forms which has helped us in better customer acquisition & retention ratio.
Zoho Form builder is very easy to setup and implement, The product comes with a feature to generate reports on periodic basis which helps us in getting cusotmer through a single mail. All the data entered in tohe form can be convereted into a lead and lead progress can be tracked easily We use the zoho forms in weekly basis to collect customer feedback and improve our product. The integration of the zoho into the website is very seamless and can be completed very easily. You would barely need any customer support to set it up.
There is nothing as of now, however the team can work on improving the user interface of the product.
We use Zoho forms for multiple scenarios 1. Collecting customer feedback 2. Collecting the lead details 3. Collecting the user details