Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
Capabilities |
|
---|---|
Segment |
|
Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
Training | Documentation |
Languages | English |
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing.
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates.
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs. Paid plans start at $9.80 per user per month, making Wrike’s pricing a bit more expensive than most other project management tools.
Here’s a breakdown of the plans:
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
I love the multiple ways to view tasks (boards vs. sheets)
I don't have any dislikes! Wrike has improved my workflow in every way possible.
How quickly a task is being completed and who is responsible for completing that task.
I love the ability to manage projects and collaborate with colleagues. The ability for everyone (you choose) to have up-to-date visibility on all projects is impressive. I love showing new users all the capabilities and what they can accomplish with Wrike.
Our business unit is still new to Wrike, so it seems daunting to those that may not use it often or first-time users.
We are managing project timelines better and working to see who is over or under-allocated. The visual representation is terrific.
The tool is highly intuitive and easy to use. In addition, when you need assistance, getting help via Wrike Assistant is extremely fast. They have a fantastic repository of documentation and video content and their actual support team respond near immediately. Very pleased with the high engagement and expertise shown by the staff at Wrike.
I wish the tool had more enterprise-level auditing, compliance, and tracking capability. The ability to report on how many Spaces exist and their Space Admin and number of members, or is a Custom Workflow actually being used or just taking up real-estate in the list, etc.
Project, Program and other types of work management needs. We have an extensive enterprise environment team, and we are seeing that many individuals are finding unique use cases to work and collaborate with others on activities.
Customization - compared to other work management products, Wrike offers more customization (workflows, custom templates, automation) while still being user friendly and accessible for all workers
As Wrike has such broad applications, it can be overwhelming for new users - requires an internal champion to optimize the system setup, ensure good onboarding, etc.
We are running an operational excellence program in Wrike. It involves daily management across a distributed workforce, using specific workflows and standards. The program would have been impossible to maintain without Wrike; now, we see the program deliver continuous improvement and ultimately improved profitability.
I love how customizable Wrike is! We can make blueprints for projects to be exactly what we need and customize dashboards/reports/etc. to answer any question we have. My team can rely on Wrike as a source of truth because it's easy for us to use - we all "live" in Wrike so we all kno we can rely on it.
There is a learning curve to learning Wrike and it's not always easy for non-tech savvy people to pick up quickly. Luckily, there are a lot of training tools to help with this, but it can make it hard to initially get buy in from a team if they have trouble understanding how it works.
My team used to have a huge amount of different projects to track, competing commitments, and overloaded schedules. Implementing and really embracing Wrike has helped us be able to track all of our projects together so our teams can see what is happening, what will need to happen, and balance schedules accordingly. We do everything in Wrike and it has made all of our lives easier.
I like the amount of visibility and collaboration within Wrike. We can quickly see what projects each artist has on their plate and adjust as needed, communicate on those projects and report on the work we do. It's been a game-changer in how we communicate our work throughout the organization.
With any software there are enhancements that could happen. There's still work to be done in reports to make them more useful and easier to organize. I've offered that feedback and there has been forward progress so I look for it to continue to improve. I would also like to see more ability to provide status updates to external requestors as products move through the workflow.
Prior to implementing Wrike, we didn't have great (any) visibility to what everyone was working on and where that project was in the workflow which made it very difficult to determine capacity. We also had no way of accurately reporting on the tasks that we were working on. The tool that we had been using had undergone some functionality changes that even made it so we couldn't see when a task was complete. Wrike seemed to fit nicely, it was easy to implement and has checked all the boxes for what we need to see, do and report on.
The ability to see and manage every project and task as well as the automations in play to work smarter and not harder.
I would like to be able to prioritize reviews.
Campaign programs and eliminating the gap of missed work assignments that we didn't have visibility into with our previous work management system. The benefits are robust. Seeing workload and allocating work based on the workload chart has been huge.
We have writers, art directors and approvers in different states. Wrike is a centralized location that we can all work in and know the status of any project at any given time.
Custom fields and automation is confusing.
Having all information in one location is a huge plus. Wrike eliminates receiving project updates via email that tend to get lost or go unread. Reports are a huge benefit. Wrike helps identify bottlenecks and project delays.
- Wrike Analyze Boards to aggregate all project tracking details in a high-level, comprehensive view for Executive Leadership - Multi-Layer calendar views to get a full glance of all in-progress projects across Lines of Business, Audiences, Enterprise Initiatives, etc. - Project tracking all status updates directly within the task comment window. Each week I know to review the bottom of the page for my last tracked notes!
Due to privacy server settings, introducing and adopting API connected apps are complex & become an on-going process to onboard with IT security teams (as expected - not Wrike's fault!) Due to the increasing scope of work and requested projects from stakeholders, it can be challenging to find enough time to go in and update all project statuses consistently. Managing 300+ marketing campaigns throughout 2021 that all are inclusive of over 20-40 tasks each, the updating starts to get very time consuming, and I wish it was possible for the project status updates to change automatically (based on what we enter for the end date)
Streamlined workflow processes across several divisions Simplified process with project reporting to leadership All aggregated data is housed in one collective spot for easy accessing, analyzing, tracking
I love that I can go to my home screen and see everything at a glance! Everything that I need to do for the day/week/month is all listed for me. Also, I love the ability to set up different projects in different ways - sometimes I want a list of to-dos, other times I want to see everything as a chart!
Getting started can be a little challenging at first.
We are using Wrike to solve our project management issues. Our team works all over the country so Wrike helps us stay in touch and keep up with the ever-changing projects.
I believe one of the most valuable things about Wrike is collaboration. Being able to assign out tasks, @mention individuals for quick pings, and create a singular repository for documentation.
I think one of the things that I dislike about Wrike is the Wrike Analyze analytic boards, and in addition, the custom fields for reporting. It doesn't seem to be as concise and as clear-cut as it should be.
I've solved significant communication issues, and as noted above, it creates a repository for documentation. If there are any issues with the vendor or internally, you can always revert to notes taken or document versioning.
The ability to collaborate with anyone on my team or partners across the university within clogging up our inboxes, the ability to keep track of any project and its status at any given time and build reports as needed.
For the purposes of my work I don't have anything I can say that I dislike.
Problems that I have been able to solve are with work management and resource allocation.
I love Wrike and am a proud Admin. We've been using Wrike for over a year and I feel our 50 person marketing team is producing quality work at a faster rate. We use Wrike as our single source of truth to easily communicate and collaborate with each other. Wrike keeps our team organized from a single task to several ongoing projects including a 500-task branding project with company-wide collaborators and executive approval. What I like best is to be able to right-click when moving fast, the flexible and dynamic request forms, custom fields, and being able to create reports and dashboards when needed. One of our Project Managers who assisted with the brand project found Wrike to be more intuitive than JIRA. I'm very excited to share the new Board View with team members who prefer boards over List or Table View. As a visual person, my preference is Table View. I love the calendars. We share our calendars publicly in our Marketing Hub for the entire company to see. I would like information on becoming an expert user! I also appreciate my Wrike Reps and Trainers who are always available to assist. Shout out to Maxim Maslak!
I feel the Automation tool feels limited and needs further enhancement (applying automation to Request Forms, applying to a specific-named task). I wish we could create a report with both projects and tasks. I would love to see a more detailed Project Management template with Sprints. I would like to find training or examples of how other companies organize Wrike. When I attend webinars or the Collaborate Conference, I find that I am lacking some next-level training. I'm always wondering - how'd they do that?
Wrike solves the following for our team: Single source of truth for communication. Turning our Marketing SLAs (internal service level agreements) into blueprints and templates. We're able to run meetings from Wrike and make changes in real time. Dashboards allow users and managers to easily see any or all tasks, keep up with deadlines and reduce risk.
I love the blueprint ability and time management side of the program. I am looking forward to diving into the work flow aspect of the program.
I am still new to the system and do not have a dislike at this time.
Wrike allows our new, small company to get on the same page with our tasks and client projects while also tracking the time spent on each. Assigning sub-tasks to others when assistance is needed or tagging co-workers in questions will be a huge help as we continue to grow. I also like the separate workspaces to allow limited eyes on client data and projects or internal information.
`Wrike has been instrumental in getting a handle on our workload, processes and tasks for 70+ clients and internal needs. We have all our tactics and deliverables well documented. It's simple to initiate a new client, project or campaign and ensure we have all the pieces and parts covered. Also, it helps me to keep track of all the work that's on my plate, prioritize, and feel accomplished when I complete a task. It's easy to see where we are in a project, who has the ball on a task, what's next. We've been able to make use of the tagging and boards systems for agile and scrum work. It helps our prioritize work, manage workload effectively, and work remote without missing a beat.
With so many moving tasks across our team and clients, the volume of tasks can get unwieldy at times. We have lots of checks in place to help with this, and Wrike's continual improvements and new features make it get better and better.
Wrike provides at a glance and detailed views of our agency's entire world. We can see all of our clients, projects and tasks. We can see what's hot, which departments are overloaded, where work is getting stuck, and where we're getting it done. We can document work easily and pass it back and forth between members using consistent information and processes. It's improving our efficiency and the quality of our work. Blueprints are critical for easily initiating new projects and tasks in a consistent, standardized way. Workload Charts and Effort are critical for our weekly planning workload balancing, to ensure no one team is overloaded. We don't drop balls, we do our work well, and we delivery quality products on time.
Wrick is best project management software
I want to refresh page and when i get reply
i solved multiple problems like project details and other
The invaluable part of Wrike is the ability to easily approve or provide feedback on creative work like videos, PDFs and images. Beyond that, it constantly keeps our team on track and provides a single source of truth for all work that needs to get done.
It's a little complex to learn at first.
Reviewing creative work, keeping everyone organized, and preventing work from falling through the cracks.
Wrike has everything we need to work our way from custom dashboard and workflows to team- specific Automation to streamline processes.
Resources feature is only available in the Markets and Enterprise plans.
Eliminating endless email threads,needless meetings and copious to check-ins with real time commenting and notifications.
Wrike is one of the easiest Project Management software platforms to implement. It is very easy to use and the UI/UX is very intuitive. In my opinion, it is better than Monday.com
It is not very flexible in terms of if you set it up a certain way and you want to make alternative adjustments it will be development support from Wrike.
Project Management in terms of syncing and looping in stakeholders, setting up check points, and also tracking what is the status of the projects that it's on.
What I like best about using Wrike is how many different ways we can utilize the program while maintaining consistency throughout all operations. I also really like their Wrike Discover training courses.
It can take some time to learn all the system capabilities and takes a bit of effort to get the entire organization up and running.
Gaining transparency across departments/projects/activities throughout the organization.