Unclaimed: Are are working at Wrike ?
Wrike Reviews: 4.2/5 — Solid Choice
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wrike Pros and Cons
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Wrike Review: Is It the Right Project Management Tool for Your Business?
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
What is Wrike: A Quick Overview
Wrike has introduced Work Intelligence, an AI engine that powers risk prediction, task automation, and smart recommendations.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Getting Started With Wrike
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
How Wrike Works: Key Features
Dashboards
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
- Assigned tasks
- Overdue tasks assigned to you
- Overdue tasks that you assigned
- Tasks you’re following
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Automation
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
Integrations
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
- CRM
- Communication
- BI
- Calendar
- CMS
- Storage
- Accounting
- Reporting
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Live Analytics
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. 
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Customizable Forms
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Enterprise-level project management tools
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
- Project performance templates
- OKR templates
- Weekly to-do list templates
- Kanban board project templates
- Agile and IT templates
- Content operations templates
- Quarterly business review templates
- Ticketing and help desk templates
Collaboration Tools
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. 
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike Use Cases
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
- SaaS
- Technology
- Healthcare
- Education
- financial services
- Construction
- Manufacturing
- Retail
What makes Wrike stand out from other project management platforms?
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike Pricing
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs.
Here’s a breakdown of the plans: 
- Free : Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including limited storage space, and excludes Gantt charts, time-tracking, and many customization tools.
- Team : Tailored for small teams that want to plan and collaborate on projects. This plan includes the Gantt chart view and the option to integrate with a wide range of services.
- Business : Provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team.
- Enterprise : The Enterprise plan has custom pricing because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
- Pinnacle : This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects.
See Wrike pricing for current rates and plan details.
Pros and Cons of Wrike
Pros:
- Wrike offers plans for everyone, from small teams to large corporations.
- Real-time analytics are updated every 15 minutes.
- Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
- Special customization is available for professional services and marketing and creative teams.
- Wrike offers training resources to help you get started on the platform.
- The free plan offers up to 2 GB of storage.
- It supports eight languages.
Cons:
- Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
- Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
- Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
- The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
- The interactive Gantt chart view is only available in the paid plans.
- The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.
Is Wrike right for your business?
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Wrike's best feature is its different views, which are similar to a spreadsheet, the only difference being that it's online. Project management is much easier and tracking progress is even easier. The key element is the ability to assign tasks to assigned users and monitor status through a single software. Wrike simply speeds up the work process and provides accurate, high-quality data in return. Very easy to understand and the online support team is great and always helpful.
Honestly, there's nothing I don't like about Wrike.
Supervisors receive notifications of work that needs to be completed and manage business operations. Other authorised employees often receive notification of work completion when requested by an external client. Ability to mention internal users' names and send updates about real projects instead of sending time-consuming individual emails. Track employee absences and monitor attendance and absent hours. Monitor the progress of performed work.
O wrike é completo naquilo que se trata de organização, criação, visualização e integração de tarefas conseguindo tornar o ambiente de trabalho muito mais produtivo.
Não possúi muitas alternativas de temas e customização e os horários de trabalho não pode ser alterados de forma geral.
O wirke me ajuda a organizar minhas tarefas, participar de outras entre os setores da empresa e visualizar meu progresso através de dashboards
With the project management platform we used previously, it was challenging to gain visibility to projects that other team members didn't share directly. The option to create a departmental space is an absolute gamer changer—now, all our team members can see projects currently in progress without wondering if they have been shared in or not. The option to view projects and tasks in a kanban board or as a Gantt chart has helped us communicate as a team while moving projects forward, especially with the instant notifications that the next step is ready to be made in the process. Plus, having the capability to @-mention team members has eased our use of Slack and reduced our time spent managing Slack messages overall. Not to mention Wrike's excellent online, at-your-own-pace learning tracks—these helped get our team up to speed quickly!
Honestly, there is very little that I have found to dislike about Wrike. Once you've learned how folders, projects, and tasks work with dashboards and kanban views, it makes project establishment easy. We have had some challenges in customizing widgets in dashboards and creating dashboards for visibility outside of our development, but Wrike's onboarding team has been so helpful in answering our many questions. There are so many ways for project managers to establish projects in Wrike. Our team created an onboarding subcommittee to identify how our department will use the team space and our best practices to create, share, and communicate. Our licensure includes collaborators, which make it easy to add external members who do not have a license for visibility. I strongly suggest creating an onboarding committee to set your team up for success during the onboarding process.
We needed one tool for managing our projects—our team had been working partially in Basecamp, partially in Smartsheets, and using Slack and email to fill in space where needed. It didn't prove easy to figure out where projects were in progress, and communication was often not documented or spread widely throughout multiple tools. Wrike answered all of our needs and provided a space to streamline and capture all our communication in one tool.
What I like best about Wrike is how easy it is to manage our internal processes in a simple and effective way. The wide diversity that we have in including our processes in the system helps us a lot on a daily basis.
Not that it's a negative point, but it would be interesting for Wrike to allow us new customizations within the system. Giving this opportunity to further customize our processes, in addition to what already helps us a lot, would help even more
What Wrike helps me the most is creating my tasks. Here we work with another system, so what constantly happens is that I manage to take my process from the other system and create a task inside Wrike, and there I manage it myself.
Dos espaços bem distribuídos. Na automoção com os outros sistemas que utilizamos.
Nao existe um painel explicativo de como utilizar o wrike.
O wrike auxilia no controle das demandas dos clientes, assim nosso relacionamento com o cliente está cada vez melhor.
I like that you can have various dashboards for various project groups. That helps to keep things organized and it's a screenshot of what is out there, what needs to be completed and what has been completed.
I would say that the least helpful thing about wrike is that anyone, even people who have no interest in a certain project can see what is going on. Sometimes this creates confusion where it doesn't need to be created.
It has kept our tasks on track for completion and keeps everything organized with each individual customer. It has made us more productive while at the same time holds every accountable which has help production as well.
It helps us complete our work more efficiently and share information easily.
Some limitations in terms of navigability.
It helps our team share information, complete tasks, and manage projects more efficiently. It also aids us in keeping clients updated.
Wrike makes it so easy to collaborate and get work done. Although we did an accelerated implementation, our team was able to get up-to-speed fairly quickly and work without issues through the busiest time of the year. Our entire marketing organization works in Wrike daily, in sharp contrast to previously working in 4 separate systems. From project requests to scheduling to actual collaborating and accomplishing work, we have really hit our stride and have been able to reduce total cycle time
I haven't seen any downsides to using Wrike. We had some issues during the implementation of Wrike, but we realized that most of the issues were related to processes that had been put in place before we moved to Wrike. Once we made process and policy changes, the problems went away.
Having our entire marketing department in Wrike has greatly increased collaboration and reduced time to market with our campaigns.
Wrike's open platform is a game changer. Their use of Custom Item Types helps us tailor the tool to our needs. Anything that needs tracking on is in here: tasks, milestones, projects, portfolios, vendor bookings/contracts, talent bookings/contracts, filming locations/bookings, account credentials, workstation availability, hardware availability, project roadmaps, strategic roadmaps, proofs/reviews/approvals, tactical workload charts, strategic capacity plans, budgets, estimates, time sheets, job numbers, knowledge bases, vacations, sprints, graphics lists, content plans, shoot schedules and master schedules (to name a few). And all of this at company, department, team/subteam levels!
The ONLY downside I can think of is - viewing all files from across the entire network (right now you can only view files in a dashboard from one location. Albeit, the team at Wrike is already underway on making this happen - so net net - no downsides!
Wrike allows us to *easily* scale as the business grows.
Wrike stood out from the rest by being a robust and flexible project management tool. We were able to customize Wrike to our workflow and to meet our needs rather than change to conform to how it worked. Customer service has been outstanding since day one. The support staff is knowledgable and quick to respond and provide assistance.
There are a few functions that I think could be improved upon, most notable the proofing/approval feature and the timeline view. The proofing/approval feature is a great tool but we have experienced a few glitches and it seems a little clunky at times. The timeline view is a great view to have, but without an undo feature you have to be really careful when looking at rescheduling different tasks.
Project management, task management, collaboration and transparency. With Wrike we are able to keep better track of where we are with our projects and our workload, thus helping us meet deadlines and keep everyone informed.
