Unclaimed: Are are working at Wrike ?
Wrike Reviews: 4.2/5 — Solid Choice
Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities involving over 400 tools revolve around giving a 360-degree view of projects, true interdepartmental collaboration, approvals acceleration, smarter data use, efficient workload management, and enterprise-grade security. Wrike has more than 30 well-documented use cases involving more than 15 departments and teams. Wrike also has a proprietary AI-powered capability called Work Intelligence that catalyzes results through smart automation and project risk prediction.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Wrike Pros and Cons
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Wrike Review: Is It the Right Project Management Tool for Your Business?
Wrike has been empowering professionals and teams to better manage their work since its launch in 2006. It’s a comprehensive solution for professional service providers, marketing teams, and agencies. But all this versatility comes with a high price tag.
Is it worth it? In this Findstack review, we’re going to find out.
What is Wrike: A Quick Overview
Wrike has introduced Work Intelligence, an AI engine that powers risk prediction, task automation, and smart recommendations.
Wrike is an all-in-one work management platform that helps teams collaborate, plan projects, delegate tasks, and track progress. The platform offers a range of plans designed to meet the needs of almost any kind of business. Whether you’re a solopreneur or a department head at a Fortune 500 company, Wrike has a plan for you.
Wrike’s power lies in its ability to support both project management and collaborative work, which explains its appeal to a wide range of industries. The tool boasts a user-friendly dashboard that’s pretty simple to set up. It’s also very easy to create tasks, assign them to team members, set due dates, and track their progress.
Getting Started With Wrike
Wrike is one of the more intuitive project management tools for a new user to get started with—especially compared to competitors like ClickUp.
Wrike is available to users via web browser, desktop application, and mobile application for both Android and iOS devices.
To get started with Wrike, new users have the option to register for a free account using their business email. Once the email address is verified, users will be redirected to Wrike’s homepage to complete the initial registration process—which involves a guided walkthrough.
How Wrike Works: Key Features
Dashboards
If you’ve ever used a project management tool, Wrike’s Dashboards will feel very familiar.
For every project you create in Wrike, you can create Dashboards to display, manipulate, and analyze the project data that you’ve collected within it. They essentially give you an overview of project KPIs, metrics, due dates, and progress at a glance—saving you the hassle of seeking out each piece of data at the source.
When you create a Dashboard, you can start with a template or build one from scratch. If you go the latter route, you have quite a bit of flexibility thanks to a modular design and a wide selection of interactive widgets, including:
- Assigned tasks
- Overdue tasks assigned to you
- Overdue tasks that you assigned
- Tasks you’re following
Wrike is unlike a lot of project management tools because everything you need is right at your fingertips. You don’t need to navigate to another window to see it all.
Automation
Like most modern project management tools, Wrike features an automation engine that works in the background to synch related tasks, assign workloads, and ensure tasks are completed on time with botted @mentions and comments.
Wrike’s automation engine may not be the most complex or versatile on the market, but it’s intuitive and practical. There’s no feature bloat here—every feature is sure to get some use.
Integrations
On a related note, Wrike’s automation capabilities are supported by 400+ integrations with third-party tools. Pretty much every tool category is covered, including:
- CRM
- Communication
- BI
- Calendar
- CMS
- Storage
- Accounting
- Reporting
Integrating Wrike with other tools in your stack is a great way to cut out some busy work from daily workstreams and improve productivity. It’s also a surefire way to minimize human error.
Live Analytics
Wrike automatically updates every report, chart, and dashboard every 15 minutes, so you never miss a thing. 
That’s a huge benefit—it means project managers don’t need to manually collect and input data from multiple sources to draw meaningful insight. Less time on busy work means more time analyzing the data for patterns, trends, and inefficiencies.
This feature is also great for project managers who are juggling multiple projects. They get a real-time overview of project statuses, team workloads, pending approvals, and tasks waiting to be assigned, so they can easily prioritize work and make meaningful progress.
Customizable Forms
Wrike has a custom form builder that you can use to create almost any kind of form—from simple team surveys to content request forms.
Wrike’s forms are fully customizable, and you can take advantage of role-based access controls to grant or deny access to certain pages or sections. Plus, when you create a new form, it can automatically assign tasks, set due dates based on the submission date, and populate subtasks.
Enterprise-level project management tools
Wrike offers advanced project management tools that you can access on your Home workspace to help you measure key performance indicators.
These tools include time tracking to assist in managing billable hours, visualizing cost and budget calculations, and business intelligence to assess project risk. While these tools are particularly useful for large enterprises with complex needs and a variety of teams, they can also be beneficial for small businesses that plan to scale.
In addition, the platform allows you to share files and publish assets with enterprise-grade security. The sheer number of features may be overwhelming for teams new to project managers, but Wrike provides great walkthroughs and tutorials. You may even discover features by accident that end up accelerating your workflows.
Wrike offers pre-built templates based on team roles to simplify task creation. Some of these templates include:
- Project performance templates
- OKR templates
- Weekly to-do list templates
- Kanban board project templates
- Agile and IT templates
- Content operations templates
- Quarterly business review templates
- Ticketing and help desk templates
Collaboration Tools
Wrike—like most project management tools—is designed to make it easier to collaborate with your teams.
All team members have access to a global or project-based live stream of task activity, so nobody is left behind. Team members can easily communicate on specific tasks via comments and notes so that conversations are kept organized. Shared team calendars can be added to the dashboard to help with awareness of progress and submission dates. 
You can also invite third parties such as clients, vendors, or contractors, at no extra cost, to view the status of their projects and provide input that goes towards successful project completion.
Wrike Use Cases
Wrike’s use cases are quite impressive. Over 20,000 companies in over 140 countries have relied on Wrike to streamline their planning processes. These are companies that span a range of industries, including:
- SaaS
- Technology
- Healthcare
- Education
- financial services
- Construction
- Manufacturing
- Retail
What makes Wrike stand out from other project management platforms?
Wrike’s easy-to-create (and even easier-to-understand) Gantt chart view sets it apart from many other popular project management platforms. Plus, Wrike offers a range of other views, such as List, Board, Table, File, and Timelog. While this isn’t unique to Wrike, it isn’t super common to have that much flexibility,
Overall, Wrike’s differentiating factor is the ease with which you can use it to manipulate project data to gain new perspectives and insights.
Wrike Pricing
Wrike offers a total of five plans, starting from a basic Free option, all the way up to an advanced Pinnacle option for large enterprises with complex needs.
Here’s a breakdown of the plans: 
- Free : Wrike’s free plan is suitable for small teams that are just starting with project management software. However, it has limited feature options, including limited storage space, and excludes Gantt charts, time-tracking, and many customization tools.
- Team : Tailored for small teams that want to plan and collaborate on projects. This plan includes the Gantt chart view and the option to integrate with a wide range of services.
- Business : Provides access to advanced project management tools. The Business plan has everything you may need for project management for a large team.
- Enterprise : The Enterprise plan has custom pricing because Wrike will draw up a plan depending on your business needs. It is a plan to consider for large businesses that require more security controls.
- Pinnacle : This plan is for large businesses with complex work needs, including billable hours tools, job roles, and tools for planning and tracking effort put into different projects.
See Wrike pricing for current rates and plan details.
Pros and Cons of Wrike
Pros:
- Wrike offers plans for everyone, from small teams to large corporations.
- Real-time analytics are updated every 15 minutes.
- Wrike offers department-specific solutions which help different departments across your business align and communicate projects on one platform.
- Special customization is available for professional services and marketing and creative teams.
- Wrike offers training resources to help you get started on the platform.
- The free plan offers up to 2 GB of storage.
- It supports eight languages.
Cons:
- Although the project dashboards are user-friendly, those new to project management software may find Wrike overwhelming due to the wide array of features.
- Wrike’s costs can be a burden for mid-sized teams – there are cheaper project management tools with roughly equivalent features.
- Many of Wrike’s useful advanced features are offered as add-ons that can effectively double the price of the tool.
- The mobile app is not as user-friendly as other project management apps (e.g., Click Up). Managing tasks from the mobile app is not as smooth as using a desktop, and you may find that you’re unable to move and edit tasks.
- The interactive Gantt chart view is only available in the paid plans.
- The time-tracking in-app timer is only available on the Business plan and higher, and even small collaborative teams should be able to benefit from this feature.
Is Wrike right for your business?
Wrike is a comprehensive project management platform that also functions as a collaborative work management tool, making it ideal for businesses of all sizes. If you offer professional services or are part of a marketing or creative team, you can certainly benefit from Wrike’s highly customizable features.
It’s important to note that Wrike can be a bit pricey—especially with add-ons. Plus, it may be a bit overpowered for small teams who are looking for simple project management capabilities. That said, it’s a solid tool for managing multiple departments and complex projects.
If you want more insight and information into other project management software, Findstack has more helpful reviews you can take a look at.
Wrike is a great software for when you have a small-medium budget, but one needs a robust solution. We keep track of projects and tasks with the general status and custom fields. We can even review PDFs in the proofer, which makes sure the job has the history in one central location. The reporting is superb. One can extract data from even the custom fields. It is a super powerful tool in an intuitive package.
Our team over in China reports slowness with the software, but they often report slowness with US websites so I'm not sure if this is a widespread concern.
We have so many tasks and Wrike allows us to see everything at a glance. It also allows us to have a thorough history of a job in one spot. We love that we can even proof documents right in Wrike.
Wrike provides the best collaboration across teams. Sharing, following and cross-tagging are great features that allow users to be able to access items in various ways. I also love how you can personalize your Wrike to fit your needs. All the information may be the same, but how that information is viewed can be different for every person.
Sometimes the platform can be glitchy, and/or slow. Wrike is constantly updating the platform and that can be troublesome, especially when dealing with users that do not like change.
Wrike allows team members to know what's happening with a project or task without utilizing outside tools such as email and chat software. It also allows individuals outside of Wrike to collaborate when needed. The amount of emails, chat messages and confusion around projects has been eliminated with the use of Wrike.
There are many features to help with project management. It makes it easy to collaborate with your team, especially if you are a remote company. There are many features to keep you and your team on track.
They recently went to a new platform experience which I don't personally care for as much as the older experience. They removed the simple feature to filter and it makes it a little more difficult to navigate.
I think the biggest problem that Wrike has helped us solve is effort versus production hours. It helps us to track how much time should be spend on a project versus the time that's actually spent. This helps us ensure that we are charging appropriately for our customers.
I love how Wrike keeps me accountable for my work and is a great system for me to make sure I can check off everything I need to do.
It can be a bit confusing based on how departments want their systems set up. If our work is different, I may not be able to use their ideas and it won't help me in the long run.
It is helping me make sure all of my work is documented and easy to find. It helps me stay organized and I am able to finish all my work in a timely manner.
Love how easy it is to use the system. i can assign one task to many users and add subtasks to one user.
Security. you have to pay more for basic security features
Helps me create a process where i have one central place to track my projects and tasks
I love that Wrike allows me to collaborate seamlessly with my team. I can easily tag them to have a look at something, or pass a project off to them entirely. I can also privately message them.
I wish I could get notifications at a specific time, i.e. during work hours only. It's either always on or always off. I don't want notifications on the weekend!
I actually haven't encountered any "problems" while using Wrike. Even the scheduled downtimes take place outside of work hours, so those have not affected my workflow.
The Wrike platform offers the flexibility to tailor projects and spaces according to the unique needs of important stakeholders.
The request forms can get lost, and have limited customization as compared to a google or smart sheet request form. Sometimes the system and task take a long time to load.
Better project tracking and overall project portfolio management. Better internal collaboration, and reduction of email communication for project updates.
Of all the project management tools that I have used, Wrike is by far the best. They have so many useful tools built right into the platform, as well as integration options available to enhance your team's efficiency. The tool is very intuitive and really allows you to customize your processes to your team. I have used Wrike across multiple organizations, and although there are many things done similarly, I was able to fully customize the way the teams I supported worked from group to group based on their specific needs.
Because Wrike is such an advanced and customizable tool, it can be difficult for some team members to get a grasp of. Expansive training and support materials for your organization's instance of Wrike is key.
Our ability to work together on projects and tasks effectively as a team. Everyone has access to the program at all times, so whatever level you are, from coordinator to vice president, they are able to check in and see progress.
There are a lot of platforms out there that help track projects for an individual or a small group. What Wrike has done for us that is key is enable us to build multi-team workflows and managed projects across multiple business lines
Reporting and dashboard features are very robust but there are a couple gaps that have been a problem for me.
Biggest benefit for us has been the ability to capture all the information we need to complete a complex project at creation and work collaboratively between business lines.
Task management, Alerts, the ease of use with the ghant charts. Wrike makes it easy to wash rinse and repeat with similar projects always kicking off, you can start a net new one from a template and make custom edits. From here it's really easy to change dates that effectively change the entire project so it's easy to see where a risk is going to be associated.
It lacks certain features, that to the end-user seem like they should have been a part of the build. You can read about some nice features in the community, but it seems as though the release schedule is somewhat slow.
It is helping our team ensure that task get done in a timely manner by the appropriate party, and when dates need to move, it makes it easy to move phases of projects that could have an impact on delivery
