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Zoho Forms
Create Forms, Collect Data
4.4
(125)
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Zoho Forms Reviews & Product Details

Zoho Forms Overview
What is Zoho Forms?

Zoho Forms is an online form-building tool that enables users to create custom forms and surveys for various purposes such as event registration, job applications, and customer feedback. Its integration with other Zoho apps, such as Zoho CRM and Zoho Invoice, allows for seamless data management and automation. Additionally, it offers a variety of features such as conditional logic, payment integration, file uploads, and real-time analytics to enhance the form-filling experience for both users and administrators.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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What Zoho Forms is best for?
How does Zoho Forms compare to Typeform?
What are the pros and cons of Zoho Forms?
Zoho Forms Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Forms Features
A/B Testing
API Access
Advanced Form Fields
Autoresponder
Collaboration Tools
Conditional Logic
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Notifications
Embedding Options
File Upload
Form Analytics
Form Duplication
Form Logic
Form Scheduling
GDPR Compliance
Mobile Responsive
Multi-Page Forms
Multilingual Support
Offline Form Access
Payment Integration
Pre-Fill Form Fields
Real-time Data Capture
Save and Continue
Spam Protection
Third-party Integrations
User Permissions
Webhooks
Zoho Forms Media
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 16, 2024
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125 Zoho Forms Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Dec 21, 2023
 Source
Overall Rating:
4.0
Sayan B. avatar
Sayan B.
Director
Share
"Great library of templates plus integrates nicely with WordPress sites"
What do you like best about Zoho Forms?

Armed with their WordPress plugin, one can add a form into a website built with WordPress within minutes. I find the templates extra ordinary, something so vital when it comes to catching leads through online forms. Externsive analytics through their portal.

What do you dislike about Zoho Forms?

Their admin panel could have been more intuitive although does not matter much as what matters is how our own website visitors experience about using the form which is fantastic.

What problems is Zoho Forms solving and how is that benefiting you?

Adding online forms on our websites built with WordPress. It is a great tool to generate leads.

Enterprise (> 1000 emp.)
Dec 11, 2023
 Source
Overall Rating:
4.0
Celene  J. avatar
Celene J.
Social Media Marketing Specialist
Share
"Zoho Forms software simplifies the creation of custom forms."
What do you like best about Zoho Forms?

I like how easy it is to create custom forms with Zoho Forms and how flexible it is. Without the need for coding knowledge, the user-friendly interface facilitates the rapid creation of forms. Information management is made easier and user involvement is maximized when data can be efficiently collected and personalized.

What do you dislike about Zoho Forms?

Despite Zoho Forms' high efficiency, I occasionally run into issues with its complex customization and layout features. It would be advantageous if the basic edition could include more sophisticated functionality and design options. Furthermore, users who are unfamiliar with comparable tools may find the learning curve to be somewhat steep.

What problems is Zoho Forms solving and how is that benefiting you?

I overcame difficulties in effectively gathering and organizing data by using Zoho Forms. The platform made it easier to create personalized forms, which enhanced user engagement. Benefits include improved data organization and analysis overall, process automation, and increased efficiency in obtaining information.

Small Business (50 or fewer emp.)
May 26, 2023
 Source
Overall Rating:
4.0
VB
Vishal B.
Project Manager
Share
"A great tool for any startup"
What do you like best about Zoho Forms?

You have all the tools that will help you get your business off the ground.

What do you dislike about Zoho Forms?

The customer service can be made better. At time it is a hassle to get to customer support.

What problems is Zoho Forms solving and how is that benefiting you?

We are a new, IT-dependent business. Our teams' needs are varied. Our vision is to make most of our processes automated. This is where Zoho One comes in. It has enabled us employ an IT based solution for every department within our organization.

Mid Market (51-1000 emp.)
May 25, 2023
 Source
Overall Rating:
4.0
OJΛS V. avatar
Ojλs V.
Inside Sales Analyst
Share
"Seamless"
What do you like best about Zoho Forms?

Well the best thing about ZOHO One is the variety of plugins it supports.

What do you dislike about Zoho Forms?

Not applicable. There is no such thing which you can dislike.

What problems is Zoho Forms solving and how is that benefiting you?

A great CRM for any business to maintain the leads and the post processing of the leads.

Small Business (50 or fewer emp.)
Apr 28, 2023
 Source
Overall Rating:
4.0
Prakash C. avatar
Prakash C.
Designer
Share
"All in one Suite for your business"
What do you like best about Zoho Forms?

you get so many services at one reasonable price

What do you dislike about Zoho Forms?

it should also have an alacarte option so that if we require just 5 software we can take that as well

What problems is Zoho Forms solving and how is that benefiting you?

Seamless integration between all apps and at a reasonable cost .. One help desk

Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
4.0
VH
Vivek H.
Founder
Share
"Out of the world integrations"
What do you like best about Zoho Forms?

One of the best in the category. I've used Google forms in the past and other solutions such as type forms but Zoho forms is one of the easiest to navigate. There's so much in terms of personalization and customization in terms of report options.

What do you dislike about Zoho Forms?

When compared to services such as type typeforms, they seemed to have better personalization features such as designs and maneuverability. The options to create more intuitive forms which is available in Zoho Survey but missing in forms.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho forms is effective when it comes to my freelance work. I have used multiple options.s and even though google has seemed to work best, I find it easier to choose templates of Zoho Forms. Typeform still remains my absolute favorite but still haven't been able to test Zoho forms along with the whole Zoho ecosystem.

Mid Market (51-1000 emp.)
Feb 23, 2023
 Source
Overall Rating:
4.0
Muhammad Hamdan A. avatar
Muhammad Hamdan A.
Customer Success Manager
Share
"A diverse variety of forms"
What do you like best about Zoho Forms?

It has different types of forms for every department.

What do you dislike about Zoho Forms?

Sometimes the zoho forms are too complicated.

What problems is Zoho Forms solving and how is that benefiting you?

for me it is providing lead-generation forms which helps me in day to day tasks.

Mid Market (51-1000 emp.)
Sep 22, 2022
 Source
Overall Rating:
4.0
MW
Mayura Mahesh W.
Director Digital Marketing
Share
"Zoho tool has Reduced my manual work & helped us to automate email marketing extensively"
What do you like best about Zoho Forms?

The tool has helped me to reduce the manual work. The solution is for all marketing needs. The features include customizable CRM, Campaigns & Email Automation. I have been working on all of the above for more than a year now Zoho CRM Tool - has an easy configuration, & is a single solution for all my marketing needs Zoho campaigns - I have used many other tools; Zoho Campaigns has good custom templates and scheduling options which made my day-to-day task very easy Zoho Forms - I like the drag and drop functionality in the custom form builder, and is very easy to implement with website forms

What do you dislike about Zoho Forms?

The email automation workflows sometimes delay the alert response to get the alerts triggered. Otherwise, the tool is excellent solution for email automation needs

What problems is Zoho Forms solving and how is that benefiting you?

1. Zoho Campaigns - Custom email & newsletter templates and scheduling options for my regular mail campaigns 2. Zoho CRM features which include custom forms, email alerts and preview options are excellent to check the mails in all devices

Mid Market (51-1000 emp.)
May 19, 2022
 Source
Overall Rating:
4.0
RJ
Rohan J.
Team Lead Scripting Team
Share
"Zoho Forms Review"
What do you like best about Zoho Forms?

Simplicity! It is quite simple to create forms with Zoho Forms. And at the same time, you can create advanced forms as compared to some other tools like Google Forms.

What do you dislike about Zoho Forms?

I believe the price is what I disliked the most. The second is the integration process. It gets confusing with all the services they offer and they don't have a good help guide documentation to assist in this.

What problems is Zoho Forms solving and how is that benefiting you?

We can now easily collaborate across our global offices to gather feedback and initiate new projects using Zoho Forms. Also, many external respondents use it to reach us using Zoho Forms.

Small Business (50 or fewer emp.)
Mar 17, 2022
 Source
Overall Rating:
4.0
PJ
Priyanka J.
Manager
Share
"Best form builder"
What do you like best about Zoho Forms?

Zoho forms are easy to use, has many options and templates available to start. Provides seamless user experience. It offers all of the features to create forms at a great price point. Ability to share templates with colleagues and its easy enough for all levels of users to navigate. Plus, Data management is great as you can download in CSV or PDF formats.

What do you dislike about Zoho Forms?

Zoho Form builder make easy to create forms without any hassle. However there are a few features that could be added which would improvethe product. for example, to provide a option to add Multiple fields on the same row

What problems is Zoho Forms solving and how is that benefiting you?

I was looking for the best tools to gather feedback from customers for an easy, fast and effortless experience. I came across Zoho forms and was immediately impressed by how well they have designed the platform and has lots of Integrations

Mid Market (51-1000 emp.)
May 07, 2020
 Source
Overall Rating:
4.0
PK
Perena K.
Founder
Share
"Fast to design and easy to implement form builder"
What do you like best about Zoho Forms?

Zoho Forms is super easy to design and implement anywhere, such as social media sites, websites, and any landing page for more rich data collection. Moreover, I like its premade template library that allows a user to choose from varieties of form templates.

What do you dislike about Zoho Forms?

Though the forms can be customized, the feature for the customization is limited as compared to the formed designed manually through coding.

What problems is Zoho Forms solving and how is that benefiting you?

We design and implement various marketing and survey oriented Forms through Zoho Forms without having any coding knowledge and implement it online with ease.

Mid Market (51-1000 emp.)
Jan 04, 2020
 Source
Overall Rating:
4.0
HR
Harihar R.
Digital Marketing Specialist
Share
"Simple Yet Powerful Form Builder"
What do you like best about Zoho Forms?

Zoho Forms come up with premade templates to choose from, which is saving our time and effort to build any form from scratch. And, also building Forms from scratch does not require technical or coding skills, which are fantastic things.

What do you dislike about Zoho Forms?

Team collaboration for building any form is not entirely feasible with Zoho Forms as of now. Also, the Form language option is limited, which are the things that I dislike about this software.

What problems is Zoho Forms solving and how is that benefiting you?

We mostly use Zoho Forms for conducting social media marketing and on other various email marketing campaigns to collect donors' responses and details for our various projects.

Mid Market (51-1000 emp.)
Dec 11, 2019
 Source
Overall Rating:
4.0
GS
Gayatri S.
Founder
Share
"Convenient Online Form Builder"
What do you like best about Zoho Forms?

The best thing that I'd like to mention about Zoho Form is its prebuilt form library that saves the time of a user to build any form from scratch. And another best part is that the forms can be easily embedded on any webpages or social media pages for collecting responses.

What do you dislike about Zoho Forms?

I would love to create forms in multiple languages that are limited as of now with Zoho Forms.

What problems is Zoho Forms solving and how is that benefiting you?

Using Zoho Forms, we are efficiently generating leads for our business online through various channels such as webpage and social media pages.

Small Business (50 or fewer emp.)
Nov 22, 2019
 Source
Overall Rating:
4.0
Hari  S. avatar
Hari S.
Sales Manager
Share
"Form Builder For Generating Leads & Information"
What do you like best about Zoho Forms?

From form creation to embedment, it does not require any coding or technical skills. Furthermore, it directly notifies through the email address whenever some have responded to the forms embedded in our social media pages and website.

What do you dislike about Zoho Forms?

Prebuilt form templates do not meet all the requirements of our company, and we would love to see more form templates focused on lead generation and sales.

What problems is Zoho Forms solving and how is that benefiting you?

We have been effectively collecting new leads, customer details, feedbacks, and suggestions through Zoho Forms, and that has helped us improved our business process to a great extent.

Mid Market (51-1000 emp.)
Nov 21, 2019
 Source
Overall Rating:
4.0
JO
Jerson O.
Sales Associate
Share
"Create a business form with Zoho Form"
What do you like best about Zoho Forms?

I like Zoho Form because there is a free trial/service you can try to check its functionality before getting into the subscription. It is perfect for business because we can accept payment even thru the form itself and it supports the most common payment gateway like paypal and stripe. There are builtin and customizable templates so it is very easy to create and you can be done in less than 10mins.

What do you dislike about Zoho Forms?

The only thing that I don't like about Zoho Form is that I think it is quiet expensive. There are extra perks associated but for a small company like ours, we can be limited with our resources.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Form is such a great help for businesses like ours to be able to get the pulse of our customers and prospect customers. We are also able to create an order form that is very pleasing to the eye with payment option for customers who prefer to pay online. Imagine hitting 2 birds with one stone. We don't have to worry also about the storage since the store given is quiet ample for our needs.

Small Business (50 or fewer emp.)
Nov 19, 2019
 Source
Overall Rating:
4.0
Bikash N. avatar
Bikash N.
Client Relationship Officer
Share
"Zoho Forms: Form Creation & Response Collection App"
What do you like best about Zoho Forms?

Zoho Forms has pre-built form templates that are categorized topic wise, which makes it easier to build form even without any prior experience.

What do you dislike about Zoho Forms?

The template options do not fulfill all the requirements of the businesses as it is limited. Plus, while building forms, more options to choose from various colors and fonts would be great.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms is a quick way to create a survey and customer response from without any prior experience in form building, which makes it ideal for all levels of users. We are effective in collecting customer responses and feedbacks through Zoho Forms.

Small Business (50 or fewer emp.)
Oct 25, 2019
 Source
Overall Rating:
4.0
RH
Ryan H.
Owner
Share
"Simple"
What do you like best about Zoho Forms?

It comes with many templates. I can use this to track bugs in my game.

What do you dislike about Zoho Forms?

It oversimplified. I would like to see some more features like the ability to see all results in a form.

What problems is Zoho Forms solving and how is that benefiting you?

Its easy to use.

Small Business (50 or fewer emp.)
Sep 25, 2019
 Source
Overall Rating:
4.0
CL
Celyne L.
Accountant
Share
"Very usefull and complete"
What do you like best about Zoho Forms?

I use Zoho forms for my customers. The options are very easy to understand, it is easily configurable and it gives a very professional effect. My customers like to receive these forms and I get a lot of positive feedback on that.

What do you dislike about Zoho Forms?

What I dislike is that we are limited in the conditional fields. We can put one condition, but not a second one for the same field - for example, if we choose to display a field if x, then we can not reuse that same field in another conditional option.

What problems is Zoho Forms solving and how is that benefiting you?

As I can choose the required fields, Zoho form has saved me a lot of time since I no longer need to call customers to complete the missing fields.

Small Business (50 or fewer emp.)
Sep 05, 2019
 Source
Overall Rating:
4.0
Shelby M. avatar
Shelby M.
Commercial Listing And Transaction Manager | Realtor®
Share
"Great Options with Full Customization "
What do you like best about Zoho Forms?

This product is a great system that integrates with many platforms, has open API and embed capabilities.

What do you dislike about Zoho Forms?

The interface looks quite dated and could use a modern facelift

What problems is Zoho Forms solving and how is that benefiting you?

We are using the platform for input of contact information for clients.

Mid Market (51-1000 emp.)
Aug 22, 2019
 Source
Overall Rating:
4.0
Jhon Braylen M. avatar
Jhon Braylen M.
Personnel Selection Technician
Share
"Simple, practical and affordable tool to coordinate data collection efforts."
What do you like best about Zoho Forms?

Actually as a user it is a great help tool and it is also in the cloud, which does not have to acquire much extra equipment, since all I need is the internet. This tool is a drag-and-drop online form generator with a wide range of features that help us create and share forms, gather critical information and assign tasks to collaborate with team members. It allows you to design an online form in a simple way with a form generator; We simply drag and drop fields. There are 21 basic form fields, such as email, checkbox, payment and file upload, along with 7 advanced fields, such as qualification, formula and signature. I can start a form with a blank template or form, and customize the theme by choosing from the theme gallery or customize the current theme with my own combination of background, color, font, shadow, alignment and field width. I can determine the field rules to decide which questions are visible to respondents and the order in which they respond to the form, or use form rules to configure what happens after a respondent submits their form.

What do you dislike about Zoho Forms?

At the moment what I could comment is that, I don't like this system how expensive it can be once you get over the free version. You can see that there is a huge gap between the free version and the first paid version, it would be great if we could get more templates, since the selection of templates is quite low and I would love to see more options.

What problems is Zoho Forms solving and how is that benefiting you?

Zoho Forms is a simple, practical and affordable tool to coordinate data collection efforts, turning each entry into tasks for a team, collecting proof of completion of the task and recording customer feedback instantly, excellent for those simple forms that We need to sign up for newsletters and collect data for any new project.

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