Zoho Forms Reviews: 4.4/5 — Solid Choice

I love how I can efficiently create applications and intake forms for my clients and customers. They have the necessary fields for everything, phone number, multiple-choice, checkboxes, and so much more. I also can view partially saved forms and still reach out to customers.

Nothing that I can think of. Integration to the other platforms can be more manageable.

It has made the application process for my potential clients and employees easy. I can access all information about each individual in one place.

I like best that Zoho Forms simplified data collection - I can embed the form code on my website and collect feedback in en easy and convenient way.

I am not fond of the original design of online forms.

Zoho Forms not only easily save and store data, but also quickly integrate with all other services from Zoho. This helps to maintain consistency and keep data in one place.

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Zoho Pages offers a great deal of flexibility, making it easy to create custom pages and sections that provide a pleasant user experience. It also integrates seamlessly with other Zoho products, and the interface is extremely user-friendly. One of the most useful features is the ability to set rules to display and hide fields, which can help to optimize the look and feel of your pages for different users. Additionally, the ability to duplicate variables and use them on other pages and forms can save you a lot of time and effort.

More tools, more functions. Would be great to have a sliding currency. Have a signature form as well, similar to Zoho sign. Also, more flexibility to have side by side fields. Example... Sometimes want different drop downs, side by side, not on top. Just a thought... Also, allow the user to create custom variables that sit on the side to reuse in different sections of the form.

Having the ability to have user directly input data directly into Zoho, or create a spreadsheet from the inputted data. Give me the ability to put link on website and have users never know this is built outside the site. Instead of a section, maybe a line variable that lets me split the sections using a line horizontally through the form. Some other benefits are mobile access.

I love it’s flexibility and freedom of use. It is capable of optimization for what you need and can right size for the project at hand.

I wish it had some additional integrations. Need to use a third party software to connect to another mail service.

Currently solving the need to capture information at consumer based trade shows.

Simplified Pricing (Based on the form submissions as well as the features). This fits for any department inside organisation! From internal assignment forms to building detailed submission forms! Possibilities are endless.

Outdated Templates! Limited Payment Gateway Integrations! Lacking 3rd party integrations (Outside Zoho, like Zapier)!

We have been using zoho inside our organisation for years now! We have a client who are an educational establishment they have different needs but most of them can be just solved with the help of a powerful form builder. When we realised that there are two form builders that came to our mind one is JotForm and the other one is Zoho Form Builder! Basically, we don't want to cut the cost here because the form builder has to be capable of doing some extraordinary things for our client, because they may be having a future expansion ideas. With the much advanced features offered by Zoho Form Builder, and even more affordable than the JotForm we just gone with Zoho Form Builder and ye we have never felt bad for picking up the Zoho Forms! We have set up a lot of Page Rules, Field Rules, Data Validation of the respective fields for future use cases! And yeah! Everything just works flawlessly!

The zoho forms really helped me a loot in making great sales and it saves my time the most helpful thing i found in zoho forms is that it allows you to add image of the product in forms that makes very easy for our customer to select its desired product

I had used zoho forms and i don't have any dislikes in it it is working good for me

It really saves my time of taking with customer online i just share the form and the rest is done by the customer on its own

I had used the order form of zoho forms and it is very upto mark and it's simplicity reallu help our customer to book their order easily

It is very good but some time it's link break up

Helps my custimer to book their order easily

What we like most about Zoho Forms is its great power to integrate well with Zoho products, Salesforce and Google applications. It also offers native applications for iOS and Android devices that have allowed me to create forms and collect data directly from my mobile device and the best thing is that it works offline. I love how easy it is not only to start creating online forms, but also how simple it is to manage and expand those forms for anyone, even those with experience in website development. I use this system for clients who need to manage their own forms, or clients who use their forms for more than just contacting people, such as e-commerce or dating.

The only thing I do not like about this system is how things can be expensive once you get over the free version. There is a huge gap between the free version and the first paid version, not only in the number of monthly shipments, but also the price is a bit high. Zoho Forms is an amazing way to give a customer or company control over their contact forms and comments, apart from allowing me to use forms for simple purchases and for collection of payments. Anything we can do to save our boys' time, ultimately, benefits everyone. We are delighted with Zoho Forms: it is easy to configure new forms and start using them immediately. The most important thing was the help we received from zoho Forms of support when we wanted to add some features that were a bit more complex than normal. Manish did everything possible to help us get the form exactly as we wanted it.

Zoho forms is helping me to create efficient forms to be used by the employees of my company. Also, I It gives the benefit of using unique fields that are not available in any other free platform solution. My favorites of these are: the progress bar that can be dragged, the Matrix Choice, offers the possibility of very complex answers, load image, the integration of forms is insurmountable. It includes the integration of Google Sheets and Zapier. I use Zoho forms to help me collect and data in the field, without having to use paperwork and data entry personnel. It also allows me to synchronize my work online once the Internet connection is restored allows me to use this application, especially with the nature of this application. I checked other software and only a few have this feature.

The most helpfull thing i notced about zoho forms us that it gives you the option of adding images to your from. We used thatbin our order forms and the result ia supreb.

Some time when my customer open the link through facebook the link does't open proprely.

It helps us in getting customers order and their data

I like zoho Forms because it is a FREE application, to which I have access through my zoho account. I like that it allows me to create online tests for my students, in a quick, easy and safe way.

I have never had problems with this software, I think it is really excellent, therefore there is absolutely nothing negative to mention about Zoho forms.

As a teacher, Zoho Forms benefits me a lot, since it offers me the opportunity to develop different types of virtual tests for my students and once solved by them, the software shows the results automatically, so, Zoho Forms allows me to detect the level of learning acquired by each one of my apprentices in a dynamic and totally free way.

I love that I can use this form to collect order inquiries from my website for my bakery business. It’s simple to set up.

I wish they offered more designs for these forms and didn’t charge for custom features if you use more than one of their products.

Collecting information for order inquires on my website.

La puissance du système Zoho qui permet par exemple le téléchargement d'images dans les formulaires

Un petit manque de graphismes pour la présentation des formulaires, toujours assez classique dans les templates proposés

Un formulaire avec possibilité de téléchargement d'images, sans écrire aucune ligne de code !

I love that Zoho Forms is super easy to use and create form even within their iOS-app!

The only thing Id like to see improving is the ability design the forms more freely for webpages for example sometimes I would like to make a design better suited for a page.

We set up forms for client meetings etc, that way we ask the same questions at all time to all out clients and make sure we cover everything thoroughly.

Excellent drag and drop builder forms. It is very easy to create forms and share them by a massive email manager or social networks. It is very good to assign tasks and track them thanks to instant notifications that you can receive anywhere from your cell phone.

It is excellent but the paid versions are a bit high. Zoho needs to add the one in a package.

organization, distribute tasks, make brief surveys

Very easily I can create short forms to get quick answers and analyze the doubts of the clients to filter it with the required service.

From a small business perspective I feel that the cost is a bit high

get feedback and statistical analysis of results

So easy to use and to build forms. The reporting function was key to tracking data returned from the forms.

Nothing...loved it! Rarely do I ever say this but it was a well thought out product.

Event RSVP and easy form builder. Reporting function is stellar

I like that one form can integrate into my entire CRM

The dashboard is a little clunky to use at times

capture information from Clients and Staff

It's easy to use yet very complete and with a lot of useful features like formulas, file upload, etc. As everything with Zoho, it's cloud based so you can work on your forms wherever and whenever you want. Moreover it syncs easily with my Zoho CRM so I don't need to copy paste answers into my clients records.

Honestly, as for now, I didn't need ant feature that wasn't present. Maybe more themes for the looks but it's not very important and you can create your own themes.

I needed to create a form for my clients in order to know their need for a service I've recently implemented. With Zoho Form I was able to create a form very quickly and to sync it with my Zoho CRM so their answer is directly sent into their CRM record.

The ease of setting up forms using Zoho is incredible. Integrating into a Wordpress platform is also very user friendly.

Subscribing to Zoho services can be confusing, but otherwise the platform offers a substantial amount of resources for free. We have integrated several forms using the free option on Zoho.

We required a form solution to receive submissions for a number of opportunities within our company. Zoho Forms allowed us to create a custom form solutions for each opportunity and easy integration into our Wordpress websites. We were also able to email direct links to the forms for faster submission results. The ability to review submissions was consistently user friendly.

ease of use. easy to follow the many instructions that they provide

The template part is to limitted. probably would use another program if the template part was the main part

I use it to create my webforms to set up my lead sites

I know there are a ton of simple forms available. But i simply like this one the best! Very simple, super easy to learn and very effective.

- I wish the form would be exported to CRM as a separate document rather than only linking to the CRM fields. - exported form data could be better looking pdfs and emails.

we use it as an Intake form for our students and it is so simple and effective in capturing data.

Zoho forms has abundant features which help you build and share forms, gathering critical information and streamlining the operations while your team is on field or at customer location. (1) It requires only drag and drop to create a form and the data will be stored on the cloud. (2) It provides the advance analytics where you can view statistics like error scores, bounce rate or conversion rates etc.

(1) Certain features like e-signature and scanning of QR codes slows down the download and upload speed of forms.e option (2) To reach a larger audience base, user should have the option of multiple languages to design a page. But Zoho Forms has limited number of languages available.

In our B2B business, we send our account managers to client locations to provide product training etc. To assign the jobs to the account management team and gather the customer feedback about the product training, we use Zoho forms. It has helped us in managing our account management team efficiently and improving training process after analyzing customer feedback.

Designing online form is very simple with Zoho form builder. It's takes only drag & drop. (1) It works seamless on all kinds of devices- desktop, laptop, tablets, mobile phones. The ease of use is same & the best on every device. (2) You can customize your own themes. (3) Once created, you can share your form across social platforms or your website by embedding on your webpage. (4) You can analyse your form's activity. Page-views. Entries. Error Scores, Conversion rates analysis helps you designing better forms in future.

(1) This tool provides email notification for each changes/update/activity on your form. This becomes an information overload in your email account. (2) To make the form more interactive, you can use branching & can specify conditions. But it's little cumbersome for non-techie. (3) Number of languages to create form is less.

I n a B2B business, we have visitors/prospects who may like to contact us. We have created 'contact us' form using this tool. Apart from this, we have existing clients who use our technology products. So we take feedback and we have created evaluation forms using this tool. This tool has helped us designing more professional, simple forms which has helped us in better customer acquisition & retention ratio.

Zoho Form builder is very easy to setup and implement, The product comes with a feature to generate reports on periodic basis which helps us in getting cusotmer through a single mail. All the data entered in tohe form can be convereted into a lead and lead progress can be tracked easily We use the zoho forms in weekly basis to collect customer feedback and improve our product. The integration of the zoho into the website is very seamless and can be completed very easily. You would barely need any customer support to set it up.

There is nothing as of now, however the team can work on improving the user interface of the product.

We use Zoho forms for multiple scenarios 1. Collecting customer feedback 2. Collecting the lead details 3. Collecting the user details

Zoho forms helps us to create stunning forms with drag and drop fields. Easy to integrate with multiple tools.

Add on's should also be applied for free Plans. Otherwise everything is in place.

Can able to create online forms for multiple use such as Application form and survey for our clients and collegues.

Easy to create forms , easy to read data, many options for customizing, and also it's nice to be able to design a process for what needs to happen after the form is filled out.

I don't know that I dislike anything at this point. I feel like there is some functionality that I'm looking for currently, but I'm not sure if Forms can't do it or that I haven't researched enough on how to create what I'm looking for.

We collect onboarding information for our services, we use it to collect cancellations for our services, we also use it to have clients sign off on their contract being updated.

Has seperate feature for each Solution and user friendly

Need user guide to make it more productive

For our Hr related and team management

It makes it incredibly convenient for businesses to manage all their operations from a single platform and I appreciate Zoho One is affordability.

Sometimes the user interface can be somewhat cluttered and unintuitive, which can make it difficult to find the features and tools needed.

It treamlines processes, reduces redundancies, and improves overall efficiency.

We have been using products of Zoho from past one year. We mostly use Zoho mail, Zoho CRM, Zoho connects, and Zoho recruits. Our experience with these products is excellent. We are getting good experience by paying significantly less money. Initially, we used these products without spending any money.

Along with Zoho CRM, connect, and mail, we sometimes use Cliq features for calling. And with Cliq, sometimes we face issues. Sometimes Cliq takes more time as well as lags. So we dislike the Cliq feature of Zoho one.

Zoho one helped us to manage my emails, recruitment, and customer management. And with these features of Zoho one, we are getting excellent experiences by paying significantly less money.