Best Call Center Infrastructure (CCI) Software for Medium-Sized Businesses

Products within the broader category of Call Center Infrastructure (CCI) have a lot in common and are aimed at solving business challenges for companies of various sizes. Yet, there are notable differences in the setup, features, pricing, customer support for medium-sized businesses compared to larger enterprises. Therefore, it's crucial to guide mid-market companies towards the suitable Mid-Market Call Center Infrastructure (CCI) Software options that cater to their specific requirements.
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Crevio Logo
Crevio
Sponsored
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Nextiva Logo
Nextiva
4.5
(3,028)
Starting at $25.95/month
Nextiva is a top-rated business phone solution that is one of the most well-known options available to... Learn more about Nextiva
RingCentral MVP Logo
RingCentral MVP
4.0
(780)
Starting at $32.99/month
RingCentral MVP a well-known provider of business cloud communications featuring flexible and cost-eff... Learn more about RingCentral MVP
Aircall Logo
Aircall
4.4
(948)
Starting at $30.00/month
Aircall is the cloud-based call center and phone system of choice for modern businesses. A voice platf... Learn more about Aircall
CloudTalk Logo
CloudTalk
4.3
(863)
Starting at $25.00/month
CloudTalk is a cloud-based contact center solution that ensures companies transition to a more flexibl... Learn more about CloudTalk
Freshdesk Contact Center Logo
Freshdesk Contact Center
4.1
(133)
Free plan available
Freshdesk Contact Center(formerly Freshcaller) is a cloud-based solution to improve a business’s custo... Learn more about Freshdesk Contact...
Ring Central Logo
Ring Central
RingCentral is a cloud-based communication tool that runs on the cloud. The company’s video meeting se... Learn more about Ring Central
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