20NINE vs Bigin by Zoho CRM
Take a look at how
20NINE
and
Bigin by Zoho CRM
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
20NINE
scores
4.9
out of 5 from
18
reviews, while
Bigin by Zoho CRM
has been rated
4.5
out of 5 from
286
reviews.
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Methodology
Bigin by Zoho CRM
4.5
( 286 )
Start selling digital products with Crevio
5.0
(1)
Free plan available
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At a Glance
Overview
20NINE (also referenced as SalesBox – 20NINE TECH) is a modular super-app for micro and small businesses that combines CRM, document and contract management, e-signing, communications, marketing, recruitment/CV/consultant management, support/ticketing and a customer portal. It is designed to let ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
No images available
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is eas... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Document Management add-on
$1.90
/ month
Flexible e-signing (usage)
$1.90
one-time
The Super App
$2.90
/ month
Free trial available
Free plan available
Unit
Seat
Billing type
Recurring Subscription
Free - single user
$0.00
per seat / month
Express
$9.00
per seat / month
Premier
$15.00
per seat / month
Pros and Cons
- Very affordable per-user pricing (marketplace-quoted rates).
- Broad feature set in a single app, reducing tool sprawl.
- Integration with common tools (Office365, Google Workspace, Mailchimp, Fortnox, etc.).
- Mobile support and accessibility.
- Simple onboarding; users report being operational quickly.
- Some advanced features (deep forecasting, advanced custom objects/workflows) are less mature or unclear.
- Public documentation and training materials appear limited in depth.
- Support can be slower or limited by geography/time zones (implied in reviews).
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
66.67%
Mid Market
22.22%
Enterprise
11.11%
Small Business
86.01%
Mid Market
11.19%
Enterprise
2.8%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Live Online
- Webinars
- Documentation
- Live Online
- Webinars
Integrations
Total integrations:
1
- Dropbox
- Google Workspace
- Microsoft Teams
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
Total integrations:
12
- Dropbox
- Google Workspace
- Microsoft Teams
- Zapier
- Zoho Analytics
- Zoho Books
- Zoho CRM
- Zoho Campaigns
- Zoho Desk
- Zoho Flow
- Zoho Forms
- Zoho Meeting
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
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